Toyota Highlander Service Bulletins

1,393 manufacturer communications on file.

• March 30, 2020•Document ID: 10173990

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT

  Mfr Comm. #:

  T-SB-0161-19_Rev

  Date Added:

  April 20, 2020

  Manufacturer:

  TOYOTA

  Summary

  Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF ?Limited phone book grammar ?Difficult Hand Free operation ?Abnormal Electronic Owner?s Manual operation ?Music does not automatically resume when using Android Auto? ?Cover art is not displayed ?Vehicle position isn?t sent to Destination Assist server ?System inoperative after using the return button when using voice recognition Some 2020 model year vehicles equipped with Audio Plus (version 1035) or Premium Audio (version 1035) or earlier may exhibit one or both of the following conditions: ?Abnormal screen play while using Apple CarPlay® (primarily during phone calls) ?Poor sound quality during phone calls while using Apple CarPlay® Some 2020 model year vehicles equipped with Audio Plus (version 1047) or Premium Audio (version 1047) or earlier may exhibit one or more of the following conditions: ?USB audio does not resume after ignition cycle ?Intermittent rebooting ?Bluetooth disconnecting during a phone call when using Apple CarPlay® ?Intermittent screen freezing ?Navigation intermittently will not boot up ?Home Screen Audio widget is blank after a Destination Assist call ?Song, artist, or album data missing ?Abnormal clock operation ?Apple CarPlay® intermittently inoperative ?Radio takes a long time to boot up A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

  Associated Products (5)

  2020 Toyota 4Runner2020 Toyota Camry2020 Toyota Highlander2020 Toyota Sequoia2020 Toyota Tundra
  Associated Documents

  • DownloadMC-10173990-0001.pdf↗
• March 26, 2020•Document ID: 10173988

  Service Bulletin/Repair Instructions
  EQUIPMENT; BACK OVER PREVENTION

  Mfr Comm. #:

  T-TT-0603-20

  Date Added:

  April 20, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

  Associated Products (36)

  2018 Toyota Camry2018 Toyota Mirai2017 Toyota Camry2017 Toyota Mirai2017 Toyota Prius V2017 Toyota Sienna2016 Toyota Camry2016 Toyota Highlander2016 Toyota Mirai2016 Toyota Prius V2016 Toyota Sienna2015 Toyota Avalon2015 Toyota Camry2015 Toyota Highlander2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2015 Toyota Sienna2014 Toyota Avalon2014 Toyota Highlander+ 16 more
  Associated Documents

  • DownloadMC-10173988-0001.pdf↗
• March 26, 2020•Document ID: 10173984

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  T-TT-0604-20

  Date Added:

  April 20, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: In the interest of customer satisfaction, the adoption of wrap guard film to the Front and Rear Door, Window Frame Moldings (Black Out Moldings), was implemented on 2020 model year Highlander and Highlander HV. This film should be removed after transportation to dealerships, as part of the normal Pre-Delivery Service (PDS).

  Associated Products (1)

  2020 Toyota Highlander
  Associated Documents

  • DownloadMC-10173984-0001.pdf↗
• March 19, 2020•Document ID: 10173972

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  Toyota Safety Re

  Date Added:

  April 20, 2020

  Manufacturer:

  TOYOTA

  Summary

  Safety Recall and Service Campaign - Technician Certification Requirements

  Associated Products (7)

  2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander
  Associated Documents

  • DownloadMC-10173972-0001.pdf↗
• March 19, 2020•Document ID: 10173969

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  T-SB-0146-19_Rev

  Date Added:

  April 20, 2020

  Manufacturer:

  TOYOTA

  Summary

  Some 2020 model year Tundra vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative ?DTC B15DB present ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting Some 2020 model year Tundra, RAV4, RAV4 Hybrid, Highlander, or Highlander Hybrid vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing ?Intermittent ?Destination Assist Unavailable? pop-up message ?Intermittent blank screen ?Bluetooth® intermittently disconnects ?Abnormal radio playback after Destination Assist Call ??There is no playable data? pop-up message when using USB Audio ?Unable to answer phone calls when using Apple CarPlay® ?Clock displays the incorrect time ?Intermittent rebooting ??The software version doesn?t correspond? pop-up is intermittently displayed ?Intermittent black screen when using projection navigation ?Abnormal noise after ACC OFF/ON when using AM mode and high volume ??Please connect USB? pop-up message when USB is already connected A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

  Associated Products (3)

  2020 Toyota Highlander2020 Toyota RAV42020 Toyota Tundra
  Associated Documents

  • DownloadMC-10173969-0001.pdf↗
• March 16, 2020•Document ID: 10190459

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  T-TT-0599-20 Rev

  Date Added:

  April 19, 2021

  Manufacturer:

  TOYOTA

  Summary

  TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.

  Associated Products (22)

  2021 Toyota 4Runner2021 Toyota Avalon2021 Toyota Camry2021 Toyota C-HR2021 Toyota Corolla2021 Toyota Highlander2021 Toyota Prius2021 Toyota RAV42021 Toyota Sequoia2021 Toyota Sienna2021 Toyota Tacoma2021 Toyota Tundra2021 Toyota Venza2020 Toyota 4Runner2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota RAV42020 Toyota Sequoia+ 2 more
  Associated Documents

  • DownloadMC-10190459-0001.pdf↗
• March 12, 2020•Document ID: 10173966

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  Toyota Safety Re

  Date Added:

  April 20, 2020

  Manufacturer:

  TOYOTA

  Summary

  Safety Recall and Service Campaign - Technician Certification Requirements

  Associated Products (18)

  2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris
  Associated Documents

  • DownloadMC-10173966-0001.pdf↗
• March 10, 2020•Document ID: 10173805

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; SERVICE BRAKES

  Mfr Comm. #:

  T-SB-0009-19_Rev

  Date Added:

  April 13, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

  Associated Products (17)

  2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris
  Associated Documents

  • DownloadMC-10173805-0001.pdf↗
• March 3, 2020•Document ID: 10173740

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  T-SB-0008-19_Rev

  Date Added:

  April 13, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.

  Associated Products (13)

  2020 Toyota 4Runner2020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Mirai2020 Toyota Prius2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra
  Associated Documents

  • DownloadMC-10173740-0001.pdf↗
• February 25, 2020•Document ID: 10172864

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  T-TT-0600-20

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.

  Associated Products (33)

  2019 Toyota 4Runner2019 Toyota Highlander2019 Toyota Prius2019 Toyota Sequoia2019 Toyota Sienna2019 Toyota Tacoma2019 Toyota Tundra2018 Toyota 4Runner2018 Toyota Avalon2018 Toyota Highlander2018 Toyota Prius2018 Toyota Prius V2018 Toyota Sequoia2018 Toyota Sienna2018 Toyota Tacoma2018 Toyota Tundra2018 Toyota Yaris2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Highlander+ 13 more
  Associated Documents

  • DownloadMC-10172864-0001.pdf↗
• February 25, 2020•Document ID: 10172863

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  T-TT-0588-19_Rev

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after replacement due to DCM activation issues. If there are no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console determine if the vehicle is in shipping mode. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the Shipping Mode recommendations below, and do not create a TAS case.

  Associated Products (9)

  2020 Toyota 4Runner2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Tacoma2020 Toyota Tundra
  Associated Documents

  • DownloadMC-10172863-0001.pdf↗
• February 25, 2020•Document ID: 10172861

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  T-TT-0528-19_Rev

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some 2014-2020 model year Highlander and Highlander HV vehicles are equipped with alloy wheels that are clad with a plastic cover. Use of a heat gun to facilitate removal of stick-on wheel weights may damage the coating on the cladding and cause it bubble and/or peel off

  Associated Products (7)

  2020 Toyota Highlander2019 Toyota Highlander2018 Toyota Highlander2017 Toyota Highlander2016 Toyota Highlander2015 Toyota Highlander2014 Toyota Highlander
  Associated Documents

  • DownloadMC-10172861-0001.pdf↗
• February 18, 2020•Document ID: 10172854

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  T-TT-0594-20_Rev

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

  Associated Products (18)

  2020 Toyota 4Runner2020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra2019 Toyota Avalon2019 Toyota Camry2019 Toyota Corolla2019 Toyota RAV42019 Toyota Sienna2018 Toyota Camry2018 Toyota Sienna
  Associated Documents

  • DownloadMC-10172854-0001.pdf↗
• February 18, 2020•Document ID: 10172852

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  Safety Recall an

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  Safety Recall and Service Campaign - Technician Certification Requirements

  Associated Products (18)

  2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris
  Associated Documents

  • DownloadMC-10172852-0001.pdf↗
• February 14, 2020•Document ID: 10172851

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE

  Mfr Comm. #:

  T-SB-0164-19_Rev

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: - Careful inspection for paint chips/scratches and body dents/dings. - Proper operation of electrical accessories. - Interior cleanliness. - Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year Highlander and Highlander HV. Some check points have been added, expanded, or clarified.

  Associated Products (1)

  2020 Toyota Highlander
  Associated Documents

  • DownloadMC-10172851-0001.pdf↗
• February 12, 2020•Document ID: 10172843

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-SB-0142-13_Obs

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20.

  Associated Products (203)

  2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Camry2017 Toyota Corolla2017 Toyota Highlander2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius2017 Toyota Prius C2017 Toyota Prius V2017 Toyota RAV42017 Toyota Sequoia2017 Toyota Sienna2017 Toyota Tundra2017 Toyota Yaris2016 Toyota 4Runner2016 Toyota Avalon2016 Toyota Camry2016 Toyota Corolla2016 Toyota FJ Cruiser+ 183 more
  Associated Documents

  • DownloadMC-10172843-0001.pdf↗
• February 7, 2020•Document ID: 10172836

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-SB-0008-19_Rev

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Connection to a wireless network is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 smartphone app on a smartphone. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates

  Associated Products (11)

  2020 Toyota 4Runner2020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Highlander2020 Toyota Prius2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Tacoma2020 Toyota Tundra
  Associated Documents

  • DownloadMC-10172836-0001.pdf↗
• February 6, 2020•Document ID: 10172826

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-SB-0010-20

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TSB: Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced

  Associated Products (151)

  2017 Toyota Avalon2017 Toyota Camry2017 Toyota Corolla2017 Toyota Land Cruiser2017 Toyota Mirai2017 Toyota Prius V2017 Toyota RAV42017 Toyota Sienna2017 Toyota Tundra2017 Toyota Yaris2016 Toyota 4Runner2016 Toyota Avalon2016 Toyota Camry2016 Toyota Corolla2016 Toyota Highlander2016 Toyota Land Cruiser2016 Toyota Mirai2016 Toyota Prius C2016 Toyota Prius V2016 Toyota RAV4+ 131 more
  Associated Documents

  • DownloadMC-10172826-0001.pdf↗
• February 4, 2020•Document ID: 10172819

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  T-TT-0598-20

  Date Added:

  March 30, 2020

  Manufacturer:

  TOYOTA

  Summary

  TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process

  Associated Products (31)

  2020 Toyota 4Runner2019 Toyota 4Runner2019 Toyota Highlander2019 Toyota Prius2019 Toyota Sequoia2019 Toyota Tacoma2019 Toyota Tundra2018 Toyota 4Runner2018 Toyota Avalon2018 Toyota Highlander2018 Toyota Prius2018 Toyota Prius V2018 Toyota Sequoia2018 Toyota Tacoma2018 Toyota Tundra2018 Toyota Yaris2017 Toyota 4Runner2017 Toyota Avalon2017 Toyota Highlander2017 Toyota Prius+ 11 more
  Associated Documents

  • DownloadMC-10172819-0001.pdf↗
• January 30, 2020•Document ID: 10172372

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING; ENGINE

  Mfr Comm. #:

  Oil Cooler Pipe

  Date Added:

  March 9, 2020

  Manufacturer:

  TOYOTA

  Summary

  Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC04 OIL COOLER PIPE CERTAIN 2017 ? 2019 HIGHLANDER HV

  Associated Products (3)

  2019 Toyota Highlander2018 Toyota Highlander2017 Toyota Highlander
  Associated Documents

  • DownloadMC-10172372-0001.pdf↗