Toyota Highlander Service Bulletins
1,393 manufacturer communications on file.
- October 14, 2021•Document ID: 10203549Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-SB-0089-21
- Date Added:
- November 15, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Avalon, Avalon Hybrid, Corolla, Corolla Hybrid, Sienna Hybrid, and Venza Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. ?Unable to reconnect out of network. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.
Associated Products (11)Associated Documents - October 4, 2021•Document ID: 10203533Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR; BACK OVER PREVENTION: SENSING SYSTEM: RADAR
- Mfr Comm. #:
- T-SB-0088-21
- Date Added:
- November 15, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
Associated Products (37)2018 Toyota Camry2018 Toyota Mirai2017 Toyota Camry2017 Toyota Mirai2017 Toyota Prius V2017 Toyota Sienna2016 Toyota Avalon2016 Toyota Camry2016 Toyota Highlander2016 Toyota Mirai2016 Toyota Prius V2016 Toyota Sienna2015 Toyota Avalon2015 Toyota Camry2015 Toyota Highlander2015 Toyota Land Cruiser2015 Toyota Prius2015 Toyota Prius V2015 Toyota Sienna2014 Toyota Avalon+ 17 moreAssociated Documents - October 1, 2021•Document ID: 10203532Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-TT-0578-19 Rev
- Date Added:
- November 15, 2021
- Manufacturer:
- TOYOTA
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Associated Products (224)2020 Toyota 4Runner2020 Toyota 862020 Toyota Avalon2020 Toyota Camry2020 Toyota C-HR2020 Toyota Corolla2020 Toyota Highlander2020 Toyota Land Cruiser2020 Toyota Mirai2020 Toyota Prius2020 Toyota Prius C2020 Toyota RAV42020 Toyota Sequoia2020 Toyota Sienna2020 Toyota Supra2020 Toyota Tacoma2020 Toyota Tundra2020 Toyota Yaris2019 Toyota 4Runner2019 Toyota 86+ 204 moreAssociated Documents - September 21, 2021•Document ID: 10202493Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- T-SB-0081-21
- Date Added:
- October 25, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures that apply specifically to 2022 model year Highlander and Highlander Hybrid vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2022 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
Associated Products (1)Associated Documents - September 21, 2021•Document ID: 10202492Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, GASOLINE; EQUIPMENT
- Mfr Comm. #:
- T-TT-0665-21 Rev
- Date Added:
- October 25, 2021
- Manufacturer:
- TOYOTA
SummaryTT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. However, some drivers are continuing to drive after the low fuel light illuminates, causing them to potentially run out of fuel and be inconvenienced. NOTE: Highlander HV fuel gauge issues, such as, fuel gauge not reading full or tank capacity does not meet expectations DO NOT apply to 21TC05.
Associated Products (2)Associated Documents - September 10, 2021•Document ID: 10202463Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
- Mfr Comm. #:
- T-TT-0665-21
- Date Added:
- October 25, 2021
- Manufacturer:
- TOYOTA
SummaryTT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. However, some drivers are continuing to drive after the low fuel light illuminates, causing them to potentially run out of fuel and be inconvenienced. NOTE: Highlander HV fuel gauge issues, such as, fuel gauge not reading full or tank capacity does not meet expectations DO NOT apply to 21TC05.
Associated Products (2)Associated Documents - September 10, 2021•Document ID: 10202459Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-SB-0112-20 Rev
- Date Added:
- October 25, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative. ?Bluetooth® microphone and voice command are inoperative. ?Right front audio speakers are inoperative. ?Connected services are inoperative. ?Remote start is inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Associated Products (9)Associated Documents - September 3, 2021•Document ID: 10202452Service Bulletin/Repair InstructionsVISIBILITY; LANE DEPARTURE
- Mfr Comm. #:
- T-TT-0663-21
- Date Added:
- October 25, 2021
- Manufacturer:
- TOYOTA
SummaryTT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Associated Products (81)2022 Toyota 4Runner2022 Toyota Avalon2022 Toyota Camry2022 Toyota C-HR2022 Toyota Corolla2022 Toyota Highlander2022 Toyota Prius2022 Toyota RAV42022 Toyota Sequoia2022 Toyota Tacoma2022 Toyota Tundra2021 Toyota 4Runner2021 Toyota Avalon2021 Toyota Camry2021 Toyota C-HR2021 Toyota Corolla2021 Toyota Highlander2021 Toyota Land Cruiser2021 Toyota Prius2021 Toyota Prius C+ 61 moreAssociated Documents - July 26, 2021•Document ID: 10201400Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- T-SB-0080-19 Rev
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Associated Products (186)2022 Toyota 4Runner2022 Toyota Avalon2022 Toyota Camry2022 Toyota Corolla2022 Toyota Highlander2022 Toyota Mirai2022 Toyota Prius2022 Toyota Sienna2022 Toyota Supra2022 Toyota Tacoma2022 Toyota Tundra2022 Toyota Venza2021 Toyota 4Runner2021 Toyota Avalon2021 Toyota Camry2021 Toyota C-HR2021 Toyota Corolla2021 Toyota Highlander2021 Toyota Mirai2021 Toyota Prius+ 166 moreAssociated Documents - July 15, 2021•Document ID: 10201392Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Mfr Comm. #:
- 21TC03 Dealer Da
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryDD: SPECIAL SERVICE CAMPAIGN 21TC03 (Remedy Notice)
Associated Products (8)Associated Documents - July 15, 2021•Document ID: 10201387Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- Special Service
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryRE: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.
Associated Products (8)Associated Documents - July 15, 2021•Document ID: 10201386Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 21TC03 Region Le
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryRL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.
Associated Products (8)Associated Documents - July 15, 2021•Document ID: 10201385Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 21TC03_DL_Toyota
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryDL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.
Associated Products (8)Associated Documents - July 15, 2021•Document ID: 10201344Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Mfr Comm. #:
- 21TC03_Fuel Pump
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryTI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC03 LOW-PRESSURE FUEL PUMP
Associated Products (8)Associated Documents - July 12, 2021•Document ID: 10201373Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0040-21 Rev
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Associated Products (12)Associated Documents - July 9, 2021•Document ID: 10201369Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- T-SB-0019-21 Rev
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
Associated Products (9)Associated Documents - July 6, 2021•Document ID: 10201352Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- T-TT-0659-21 Rev
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryTT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
Associated Products (23)2021 Toyota Avalon2021 Toyota Camry2021 Toyota Highlander2021 Toyota RAV42020 Toyota Camry2020 Toyota Highlander2020 Toyota RAV42020 Toyota Sienna2019 Toyota Highlander2019 Toyota RAV42019 Toyota Sienna2018 Toyota Highlander2018 Toyota RAV42018 Toyota Sienna2017 Toyota Highlander2017 Toyota RAV42017 Toyota Sienna2016 Toyota Highlander2016 Toyota RAV42016 Toyota Sienna+ 3 moreAssociated Documents - July 6, 2021•Document ID: 10201351Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- T-SB-0050-21
- Date Added:
- September 13, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Associated Products (14)Associated Documents - May 27, 2021•Document ID: 10198155Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- T-SB-0035-21
- Date Added:
- June 21, 2021
- Manufacturer:
- TOYOTA
SummaryTSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Associated Products (13)Associated Documents - May 27, 2021•Document ID: 10198154Service Bulletin/Repair InstructionsTIRES; WHEELS
- Mfr Comm. #:
- T-SB-0034-21
- Date Added:
- June 21, 2021
- Manufacturer:
- TOYOTA
SummaryTSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
Associated Products (12)Associated Documents