Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#11425621July 20, 2021
STRUCTURE:BODY
The back portion of the frame is completely rusted out, has a rot hole, and cracked. It is the same problem that has been happening to similar year model Tacomas, Sequoias, and Tundras. The FJ cruiser now needs to be included in this recall for rusty frame issues. I'm not even in a rust belt state. I'm in Florida. A rear end accident could cause the whole vehicle to collapse and make kill passengers in the back seats. Tons of other complaints filed here. There's a facebook group "FJ Cruiser Rusted Frame Owners Unite". Vehicle has been inspected by insurance for repairs, may just get totaled out as of this writing. No warning symbols or lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425428July 19, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
Frame rust and fuel tank strap rust
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425444July 19, 2021
POWER TRAIN, STRUCTURE:BODY, UNKNOWN OR OTHER
recently purchased used from dealership. Excessive rust on lower frame and other components (transmission and power steering lines) as well as suspension. This is not a flood vehicle. Initially took it to Toyota for repairs of the lines and trans. The quote was too high, so I took it to local shops for repair. The local shops were surprised by the amount of rust. Trans was fixed but the shops refused to fix other components that attached to the frame because they fear they will cause more damage. Visited several FJ Cruiser forums and frame rust issues are incredibly common with the FJ, to the point where there are class action lawsuits. Toyota needs to step up and fix this issue for FJ owners!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424993July 15, 2021
UNKNOWN OR OTHER
The windshield makes a very loud defining noise while driving. This happens most often when it is windy. It often sounds like the windshield will be ripped off. The noise has gotten progressively worse over the years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423769July 7, 2021
UNKNOWN OR OTHER
The rear fuel tank strap broke due to corrosion and it was retained. The Fuel tank was spotted hanging lower than normal after driving on a long trip on a vacation. I removed the tank shield and have removed the vehicle from service until new tank straps arrive. No police or insurance have been contacted. There was no warning of this failure or evidence this failure was imminent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423777July 7, 2021
STRUCTURE:BODY
While inspecting a broken rear fuel tank strap, several holes were noticed in the frame of the vehicle. Excessive corrosion was present all along the welds on the frame and its crossmembers. There were spots where I could poke my finger through the frame. There was no warning that this corrosion was happening. I am the third owner of this FJ and it was inspected before I purchased it. The vehicle has not yet been taken to a dealership, police or an insurance company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423556July 6, 2021
SUSPENSION, STRUCTURE:BODY
Excessive rust on frame components from inside frame rails. Failure of suspension mounting points at the rear axel. Failure of the rear cross member and hitch due all due to excess rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422743June 29, 2021
STRUCTURE:BODY
The frame on my vehicle is incredibly rusty. Upon further research, I've found that this is a chronic problem FJ Cruisers. Many frames have rusted to the point where there is structural damage thereby rendering the vehicle unsafe to drive. I know that Toyota issued a recall for Tacoma trucks for this very issue, and I would like to have a recall issued for the FJ as I'm incredibly concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421889June 22, 2021
STRUCTURE:BODY
Frame structural rust/ fuel tank strap rust On going problem with this one and many others
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420678June 12, 2021
SUSPENSION, STRUCTURE:BODY
Too much frame rust on vehicle. Rust seems to be most prevalent around welds where cross members meet the frame. This frame is the same frame used for a number of other Toyota vehicles. In some places the rust is nearly bad enough for crucial body members to separate which would cause a severe accident. The frame on the Toyota FJ Cruiser is the same frame used in the vehicles outlined in the successful class action lawsuit, "Brian Warner et al. v. Toyota Motor Sales, U.S.A., Inc." in the UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA Case No. 2:15-cv-02171-FMO-FFM. That lawsuit only specified Toyota Tacoma, Tundra, and Sequoia vehicles though the frames are the exact same. My Frame is still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420422June 10, 2021
SUSPENSION
The contact owns a 2007 Toyota FJ Cruiser. The contact stated that upon taking her vehicle to an independent mechanic for an oil change, the contact was informed that the undercarriage was severely corroded. Due to corrosion, the contact was informed that the vehicle was unsafe to drive. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420434June 10, 2021
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 2007 Toyota FJ Cruiser. The contact stated that the vehicle was taken to an independent mechanic to replace the gas tank trunk strap. The mechanic informed him that the undercarriage of the vehicle was extremely corroded and that the vehicle was not safe to drive. The local dealer was contacted about the failure and he was informed over the phone that the entire sub-frame of the vehicle needed to be replaced out of pocket. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420477June 10, 2021
SUSPENSION
The contact owns a 2010 Toyota FJ Cruiser. The contact stated while driving at various speeds over speed bumps, the vehicle would shake abnormally and was not stable while driving. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the rear axle needing to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420247June 9, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
Our 2007n Toyota FJ only has 135, 000 miles on it and runs well. We love the vehicle and have a severely rusted out frame. the truck has been adequately maintained but is now unsafe to drive. There are several large areas of rusted frame that are gone, motor mounts have fallen off the frame, the rear axle is barely hanging on because the rear frame is brittle. on the passenger side almost 3 feet of frame is gone from the underside of the vehicle. There is very little metal left to weld to making repairs not possible. Toyota Corperate refuses to assist us and we are stuck with a vehicle that is near total failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420330June 9, 2021
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
RUST! Frame rust!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420098June 8, 2021
STRUCTURE:BODY
Rear cross member rusted completely through to the point of almost ripping off during towing. The remainder of the frame has excessive rust/corrosion that is not present on other vehicles of the same year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419802June 6, 2021
STEERING, SERVICE BRAKES, STRUCTURE:BODY
Due to rust on my 2007 FJ Cruiser, I've had many unexpected expenses. I first was losing brake pressure and my brake lines had to be replaced after breaking when in a mechanic's shop. I've also replaced all four calipers, all the rusted pulleys on the engine, lower control arms that were so rusted that they had to be cut out, and hub assemblies for both front wheels. The hub assembly lead to a failed vehicle inspection for safety concerns. The exhaust pipe literally broke apart near the rear frame crossmember and was sitting on it, so had to be replaced. The exhaust manifold rusted apart and separated from the engine block, leading to dangerous fumes in the engine bay and horrible gas mileage. The O2 sensors were rusted in place and giving poor readings and had to be replaced. Turning the steering wheel became difficult and that was due to being extremely rusty, so it had to be replaced. Shifter cable and PRNDL switch had to be replaced due to not shifting into drive or lower gears. The front differential drain plug was so rusted that the dealership would not attempt to remove it. Now there are holes rusted through the body mount brackets, as well as the passenger side floor. The cargo area's floor where the charcoal EVAP canister connects to the vehicle has completely rusted through, and one of the subframe brackets rusted so badly that it was taken off by hand. Both subframe brackets need to be replaced. The rear control arm mounts are very thin due to extreme rust. My mechanic is now replacing coolant lines because they have rusted through and started to leak, and gas tank straps which were on the verge of failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419119May 31, 2021
UNKNOWN OR OTHER
I purchased a used Toyota FJ Cruiser in June 2019 with 25,441 miles on it from Luv Toyota in Lakewood, NY. The car was purchased sight unseen with cash from a Toyota dealership and shipped to me in Sugar Land, TX. When the vehicle arrived it was covered in frame and total underbody rust. The vehicle is completely unsafe to drive and I have driven it less than 1000 miles since it was purchased 2 years ago. After numerous attempts to receive a refund from Luv Toyota and Toyota Motors Corp I have given up. A 5 year old vehicle with less than 30,000 miles should not be completely rusted out. This is a complete fraudulent transaction. Toyota Corp does not stand by their vehicles or their franchise dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419130May 31, 2021
STRUCTURE:BODY
Extreme frame rust
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418611May 26, 2021
STRUCTURE
The contact owns a 2007 Toyota FJ Cruiser. The contact stated that the rear sub-frame was extremely corroded. The contact also stated the ABS warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the sub-frame to be replaced. The mechanic was unable to diagnose the failure with the ABS warning light illumination. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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