Toyota Crown Complaints

39 consumer complaints on file.

#11750146July 13, 2026
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to accelerate and the vehicle refuses, another driver might not anticipate this and put you at risk of a crash due to the inability to accelerate properly and safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748119July 3, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747688July 1, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
On occasion, the engine will lack power upon accelerating from a stop of slow speed resulting in a delay in power needed to accelerate. This creates a safety risk when accelerating from a stop or slow speed by opening up the risk of a collision when the car doesn't accelerate as needed. The car has been taken to the dealership but they say they cannot reproduce so they return it in the same condition. There are no warning lights that are presented to the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745977June 23, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Pre-Collision Braking system is the function that failed. It is turned in a new vehicle by the Manufacture. On March 24, 2026 the Toyota dealer did a safety recall on the vehicle The accident occurred on [XXX] In a Parking Garage. I was pulling into an empty parking spot. I turned the steering wheel to align the car to the lines on the floor. My foot was lightly on the brake when the car accelerated forward to hit the garage wall. The vehicle did not show any alarms until after it hit the wall, if this happened while driving it could have hit a pedestrian causing serious harm. I opened a case ([XXX]) with Toyota Brand Engagement Center on April 2, 2026. They downloaded a copy of the vehicle’s software on April 27, 2026. On June 10, 2026, I received an Email from Toyota Motor North America, Inc. (Ronald I.) He wrote “Our inspection did not identify that this incident was the result of a concern in your vehicle’s PCS or throttle system. We appreciate the opportunity to address your concerns, but we are unable to offer any assistance based on the electronic data and the vehicle inspection findings.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11743981June 14, 2026
POWER TRAIN, UNKNOWN OR OTHER
Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issue…but it represents a significant safety concern when it happens if pulling out from a stop to merge into oncoming traffic. The driver of the vehicle judges if it is safe to make a right turn on red (for example) and when the car does not perform as expected and there is a loss of torque or acceleration, this creates an opportunity for other drivers to rear end you as your vehicle is moving at a very slow rate of speed and not accelerating to appropriate traffic conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742444June 6, 2026
STRUCTURE:BODY:HOOD
Hood prop rod comes loose from hood when tying to lift hood slightly so I can close it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740408May 27, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737787May 14, 2026
UNKNOWN OR OTHER
The main instrument panel on numerous occasions remains locked on “Experience Drive Connect”, usually when starting the vehicles, but occasionally when the vehicle is being driven. Sometimes when we can turn off the car and restart, the screen will begin normal functions. Yesterday the screen remained locked after 5 shut-downs and we had to drive with a locked screen. This causes the loss of some critical functions. The fact that there remains no remedy places drivers at greater risk and should not be acceptable to the FTC nor affected Toyota drivers. We should not have to trade a higher end 2024 vehicle with 10K miles for another brand to remedy this issue. Additionally, the vehicle may lose trade value with a pending recall that prevents dealers from certifying the auto.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733196April 23, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714469January 30, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Issue with Rear Camera not turning off when car is placed in Drive. notified Toyota Corp twice and dealership about this issue. There is a total loss of multimedia display when this happens. When I put the car in Park turn off the the car and restart the rear camera turns off. I have notified Toyota twice about this issue. The response I get from the dealership is that there is a recall for the camera on the Crown, but it does not exist yet. Toyota corporate told me that I need to have the dealership do a diagnostic done on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714107January 29, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I did immediately and back to the dealer for about the 6th time for the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712918January 23, 2026
UNKNOWN OR OTHER
Extreme glare from the hud when the sun is to the rear of the vehicle. Moves back and forth as your driving. This is very distracting because of its extreme brightness. Brighter the sun brighter the glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708080December 31, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehicle in. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706915December 24, 2025
STEERING, SERVICE BRAKES
With "hold" feature engaged after 3 to 4 minutes car moved forward ON IT's own and main panel displayed EPS TURNED on. this happened 4 times in about 15 minutes. AFTER I had car in the dealership THAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705525December 17, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Crown. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704204December 10, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I had Hold feature engaged during a I-70 construction traffic stop. after 7 or 8 minutes auto rolled forward by it's self and something like eps turned on. I was floored at this hazzard and it could have killed someone, if they were infront of my auto.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696024October 28, 2025
ENGINE
Intermittently as I press on the brake, the engine loses power, engine feels like it is going to die and the charge meter on the dash display drops to no charge. Right before the engine dies the engine regains charge on the dash display charge meter and the engine returns to normal. So far the engine has never totally died on me yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681335August 18, 2025
UNKNOWN OR OTHER
When at a stop and making a right turn the vehicle shudders or lags when I push the gas. This is consistent with another case I found on the internet 11595863. I have taken it to the dealership 3 times since purchase. The last time they reset software but I am afraid to drive it because the reset the software the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679216August 7, 2025
STRUCTURE:BODY:HOOD
With an odometer reading of 39000 miles, a piece of trim, the piece in front of the hood, flew up and the clips are broken. This happened while driving at 83mph on an interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672331July 9, 2025
ENGINE
The contact owns a 2024 Toyota Crown. The contact stated that while attempting to accelerate from a stop, the vehicle hesitated while accelerating. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that no cause for the failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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