Toyota Corolla Complaints (2018)

136 consumer complaints on file.

#11321289April 16, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BEV SMITH TOYOTA (3350 S US HIGHWAY 1, FORT PIERCE, FL 34982, (844) 974-0333) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CK CONSUMER WAS NOTIFIED OF RECALLED BUT WAS DENIED THE LEMON LAW CLAIM. THERE WAS NO REMEDY FOR A FUEL PUMP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321075April 14, 2020
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES IN THE LAST YEAR FOR DIAGNOSIS AS WHEN THE BRAKE PEDAL WAS BEING DEPRESSED WHILE AT A STOP LIGHT THE VEHICLE WOULD JERK FORWARD HARD. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 20-25 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHEN A SLIPPER GOT STUCK IN THE MAT GROVES AND THE VEHICLE ACCELERATED; CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF HER. NO AIRBAGS DEPLOYED AND THE SEAT BELT FAILED TO RETRACT. THE OTHER INDIVIDUAL INJURIES WERE UNKNOWN. THE CONTACT SUSTAINED A BRUISED CHEST, HER NOSE AND MOUTH WAS BLEEDING WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS MADE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE INSURANCE COMPANY WAS CONTACTED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER WHERE THE PHYSICAL DAMAGE WAS REPAIRED. THE VEHICLE THEN WAS TAKEN TO THE DEALER ROSEVILLE TOYOTA (700 AUTOMALL DR, ROSEVILLE, CA 95661 (916) 782-2163) FOR DIAGNOSIS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11320306April 6, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758), CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320318April 6, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THOUSAND OAKS TOYOTA (2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320062April 2, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO INSPECTED THE VEHICLE. THE VEHICLE FAILED TO START AFTERWARDS. THE VEHICLE WAS TOWED TO TOYOTA OF LAREDO LOCATED AT (6324 BOB BULLOCK LOOP, LAREDO, TX 78041) WHERE THE MECHANIC FOUND NO DEFECT WITH THE VEHICLE. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ACKNOWLEDGED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER AT FIRST DECLINED TO PROVIDE A LOANER VEHICLE BUT AFTER SEVERAL ADDITIONAL FAILURES, A LOANER WAS PROVIDED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319171March 24, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE FUEL WARNING LIGHT DISPLAYED ON THREE DIFFERENT OCCASIONS. THE CONTACT RESET THE FUEL CAP AND THE FUEL WARNING LIGHT RE-ILLUMINATES AFTER 40 ' 50 MILES OF BEING DRIVEN. IN ADDITION, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V120000 (FUEL SYSTEM,GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT WAS ALSO CONCERNED THAT THE AIR BAGS MIGHT DEPLOY WITHOUT IMPACT OR NOT DEPLOY DURING AN IMPACT DUE TO 2 OPEN RECALLS ASSOCIATED WITH THE VEHICLE. WESTBURY TOYOTA (1121 OLD COUNTRY RD, WESTBURY, NY 11590) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES DUE TO COVID-19. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR BOTH RECALL REMEDIES TO BE AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS RECOMMENDED TO WAIT FOR ANOTHER RECALL NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS 8,000. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318224March 16, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM
THESE NEED TO BE RESOLVED ASAP. WHY IS THERE A DELAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318082March 15, 2020
AIR BAGS
I AM NOT SATISFIED WITH THAT, AFTER ALL I HAVE HAD MY CAR FOR 2 YEARS AND NOW YOU NOTICE THAT THERE IS AN ERROR IN THE AIRBAG? THIS IS SERIOUS AND PEOPLE STILL DIED, AND EVEN THOUGH I HAVE TO WAIT FOR A SOLUTION TO FIX IT? I USE MY CAR EVERY DAY TO WORK AND I'M AT RISK EVERY DAY. HOW IS THE RISK I HAVE TAKEN FOR THESE PAST TWO YEARS? YOU SHOULD INDEMNIFY THE CUSTOMER AND NOT SIMPLY SEND A LETTER THAT IS SEEKING A SOLUTION. ON THE DAY I BOUGHT IT I BOUGHT A CAR THINKING IT WAS IN PERFECT CONDITION AND THEN I RECEIVED A NOTIFICATION THAT THERE IS A RISK, WHICH CAN BE SERIOUS TO MY LIFE AND THAT OF MY PASSENGERS, FAMILY OR FRIENDS. TOTAL NEGLECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317494March 11, 2020
POWER TRAIN, SEAT BELTS
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN STOPPED AT A RED LIGHT, THE VEHICLE SURGED FORWARD. NO WARNING INDICATORS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE SEAT BELT WAS VERY HARD TO UNBUCKLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316317March 5, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. FRED ANDERSON TOYOTA OF COLUMBIA LOCATED AT (2136 SUNSET BLVD, WEST COLUMBIA, SC 29169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315662March 2, 2020
AIR BAGS, STRUCTURE:BODY
MY SON AND I WERE IN A HEAD ON COLLISION. THE OTHER CAR WAS AT FAULT. SPEED FOR BOTH VEHICLES WAS AROUND 35 MPH. MY 11 YEAR OLD SON WAS IN THE REAR PASSENGER SEAT BUCKLED. I WAS DRIVING. I HAVE A FEW BRUISES BUT AM OK. MY SON IS NOT. HE HAS MULTIPLE FRACTURES TO HIS HEAD (RIGHT SIDE), RIGHT EYE SOCKET, SPINE (UPPER NECK AND BACK). AS YOU CAN SEE FROM THE PICTURES HE SHOULD NOT HAVE THESE INJURIES. THE INSURANCE ADJUSTER SAID I NEED TO CONTACT AN INVESTIGATOR TO SEE WHAT WAS WRONG WITH THE AIRBAG TO CAUSE THESE INJURIES.. WE ARE LOOKING AT WEEKS OF HOSPITAL AND INPATIENT REHAB FOR HIM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11311973February 27, 2020
AIR BAGS
I RECEIVED AN EMAIL REGARDING THE RECALL CONCERNING THE AIRBAG. I TOOK IT IN FOR OIL CHANGE ON 2/26/202 AND ASKED REGARDING THIS MATTER AND THEY STATED THEY DO NOT HAVE THE PART AVAILABLE AND WILL CALL ME WHEN ITS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309297February 14, 2020
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER HIT MY CAR ON THE FRONT LEFT SIDE, CLOSE TO MY DOOR AND THE AIRBAGS DID NOT GO OFF. I DON'T KNOW IF THERE'S ANY OTHER SENSORS IN THE BACK BUT I WAS BIT IN THE BACK AFTER AS WELL AND THE AIRBAGS STILL DID NOT GO OFF. I WAS DRIVING 30MPH ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11301570January 24, 2020
SEAT BELTS
DRIVERS SIDE SEATBELT DOES NOT LOCK WHEN BRAKES ARE DEPRESSED WHILE COMING TO A STOP. DOES NOT HAPPEN EVERY TIME. DIFFICULT TO REPLICATE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11300741January 21, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ELECTRIC FUEL PUMP STARTED ITSELF WHILE THE ENGINE WAS OFF. THE FAILURE RECURRED. THE CONTACT CALLED THE PRESTIGE TOYOTA DEALER (844-838-7075, LOCATED AT 1096 NJ-17, RAMSEY, NJ 07446) AND WAS TOLD TO BRING THE VEHICLE TO THE SHOP. THE CONTAC INSTEAD SENT A VIDEO RECORDING OF THE FAILURE. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO THE SHOP. THE CONTACT CALLED THE HALTERMAN'S TOYOTA DEALER (570-339-9129, LOCATED AT 1741 PARADISE TRAIL RTE 447, EAST STROUDSBURG, PA 18301) AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING DAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER: 2001171560. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300125January 17, 2020
FUEL/PROPULSION SYSTEM
I NOTEST A HUMMING NOISE COMING FROM THE REAR OF THE CAR THE SOUND WAS COMING FROM THE ELECTRIC FUEL PUMP WHILE THE CAR WAS OFF IN THE GARAGE FOR 5 1/2 HOURS I START THE CAR & SHUT IT THE SOUND WENT AWAY HAPPENED ONE WEEK AFTER I PURCHASED THE CAR IM KEEPING MY EYE ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299994January 16, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CAR WAS IN STATIONARY MODE ON A CITY STREET AND WAITING FOR THE RED LIGHT TO TURN GREEN. AFTER A FEW MINUTES, THE TURNED GREEN AND I ACCELERATED A LITTLE AS THE CAR BEGIN TO MOVE BUT OUT OF NOWHERE THE CAR TURNED OFF AND ALL SYSTEMS STOPPED, INCLUDING THE COMPUTER BOARD, BUT BEFORE ALL WENT BLANK THERE WAS A MESSAGE ABOUT SYSTEM ERROR WITH A TRIANGLE SYMBOL, AND I HAD TO MANUALLY ACTIVATE THE PARKING LEVER AS WELL AS PRESS THE BRAKES. THANKFULLY EVERYONE IN THEIR LANES NOTICED MY ODYSSEY AND MADE SPACE FOR THE OTHER UPCOMING CARS AS I ACTIVATED THE EMERGENCY FLASHING LIGHTS. HOWEVER, I TURNED THE CAR FULLY OFF BY TURNING THE KEY AND WAITED SOME MINUTES AS I WAS ADJUSTING TO THE SITUATION. I THEN TURNED THE CAR ON AGAIN AND WORKED. A FEW DAYS AFTER THE INCIDENT, I TOOK THE CAR TO THE DEALERSHIP AND THE STAFF MEMBER WHO ASSISTED ME SAID THAT THE SYSTEM'S RECORD SHOWED THAT THERE AS AN ERROR HISTORY BUT DID NOT SAY WHICH COMPONENT PART OR WHERE THE MALFUNCTION WAS LOCATED THAT CAUSED THE CAR'S SAFETY RISK IN REGARDS TO THE COMPUTER SYSTEM AND ENGINE TO STOP WITHOUT ANY NOTICE. THIS RESPONSE TO WHAT HAPPENED WAS NOT SATISFACTORY TO ME BECAUSE NOTHING WAS DONE AND NO PAPERWORK OR RECORD WAS GIVEN TO ME ABOUT THE SYSTEM CHECK OR REPORT. THIS INCIDENT AND UNKNOWN RESPONSE TO THE MALFUNCTION CAUSE HAVE MADE ME WORRY ABOUT THIS HAPPENING AGAIN IN THE FUTURE UNDER OTHER UNSAFE CIRCUMSTANCES AND THAT IT COULD CAUSE ME TO HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291652December 27, 2019
LANE DEPARTURE: LANE KEEP: STEERING ASSIST, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. WHILE THE CONTACT WAS ATTEMPTING TO ENTER HIGHWAY TRAFFIC, THE LANE DEPARTURE WHEEL ASSIST MALFUNCTION. THE LANE DEPARTURE WHEEL ASSIST ENGAGED WITHOUT BEING ACTIVATED BY THE DRIVER CAUSING THE VEHICLE VEERED LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A WALL BARRIER. THE AMBULANCE AND POLICE DEPARTMENT ASSISTED THE DRIVER OUT OF THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND, BACK, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND WERE CONDUCTING AN INVESTIGATION. POLICE REPORT NUMBER: 19049540 WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11289907December 18, 2019
LANE DEPARTURE
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. WHILE DRIVING MORE THAN 32 MPH, THE CONTACT WAS UNABLE TO HEAR THE LANE DEPARTURE ALERT. CONSUMER ALSO STATED SAME WARNING SOUND IS MADE IF A DOOR IS AJAR. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLEN TOYOTA (LOCATED AT 23-07 MAPLE AVE, FAIR LAWN, NJ 07410, (201) 791-3800), BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.*DT*JB*LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287746December 8, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
CAR RECENTLY IS NOT SHIFTING PROPERLY. DRIVES AT HIGH RPMS AND IF I ACCELERATE TOO QUICKLY SAY I GET UP TO 80 MPH ON HIGHWAY CAR WON'T SHIFT INTO NEXT GEAR THE RPMS SUDDENLY DROP ALL THE WAY DOWN TO UNDER 1000 AND QUITS ACCELERATING UNTIL IT JUMPS BACK INTO GEAR. HAVE TO LET FOOT OFF THE GAS FOR IT TO SHIFT AND CRUISE CONTROL HAS BEEN NOT FUNCTIONING PROPERLY EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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