Toyota Corolla Complaints (2014)

271 consumer complaints on file.

#11461756April 22, 2022
ELECTRICAL SYSTEM
The touch screen in the bottom right corner is not responsive. Original owner said it gave out just before I purchased from them. The main safety concern is now I am unable to use hands free calling which is the main functionality you need with a Bluetooth set up. From what I can see this is a large problem across online forums with this particular model and dealerships will not replace for less than $1000+ and I feel hands free calling should be a safety priority for Toyota enough to replace the screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460531April 12, 2022
AIR BAGS
The contact owns a 2014 Toyota Corolla. The contact stated while driving at 5-10MPH, he blacked out and the vehicle crashed into a tree on the front passenger's side. The driver's side curtain air bags were deployed; however, the driver's air bags failed to deploy. The contact exited the vehicle through the passenger side independently. The contact's roommate transported him to his residence. The contact later sought medical assistance and was informed he had sustained a broken nose and broken ribs. The vehicle was towed to a body shop where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent an EDR report to the contact. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V024000 (AIR BAGS), which he associated with the failure. The failure mileage was approximately 74,238.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11460444April 11, 2022
AIR BAGS
My daughter was driving a 2014 Corolla with just over 100k miles and T-Boned a truck that pulled out in front of her. She was doing 30 mph when she hit the truck and the airbags did not deploy. Unknown damage cost due to it is still under investigation by the opposing insurance company. Lucky, my daughter was not seriously hurt. It appears to be an on-going problem for the Toyota cars with the airbags not deploying properly in a crash but something needs to be done before more people die due to faulty equipment.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11458398March 25, 2022
UNKNOWN OR OTHER
Hello, I found your website by browsing on web and may be I'm wrong and I should not fill this form here in your website. I'm writing you about my 2014 Toyota Corolla which I bought from Glendale KIA dealership (400 S. Brand st, Glendale, CA, ) in Feb ,2022 with a Gold Warranty. It is about selling old (may be used) 2020 four tires to me instead of 2022 tires. I paid for NEW tires and I have the invoice(and credit card transaction ,..) They told me first I only told them NEW tires and I didn't mention 2022 and those tires which are from 2020 are good. Their supervisor on Monday offered me a FULL TANK OF GAS for free instead of new tires and when I said no and I want four new tires 2022. He told me to go there again (Wednesday 03/23/2022) to get new tires but they tried to give me 2020 tires again. I asked them I want to talk with store manger , they said manager is off and when I asked that specific Employee name , he didn't respond and tried to go to other room and I started recording his video and he tried to grab my phone by force . I came out and called 911.The police officers came and went inside of the dealership and stayed with me to take my car outside (with out getting new tires and I'm still have the 2020 tires that they gave me on Monday).I emailed the manager and other guys several times before that day but they didn't respond . They never called back my VM. The scheduling links of their website is broken and from March 15 I tried to email and call them but they never respond. One more thing , after police officers came one of their associates text me by his personal cell number ,. Most of the employees are Arabs and I think they are kind of family and friends Their employees have access to my information(Social Security, My family home address, cellphone,..)in 2019 in California , we had some legal laws for tire age for dealerships . I I f I get an accident because of my tires who will be responsible, I paid for new tires for my safety and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458399March 25, 2022
UNKNOWN OR OTHER
I'm writing you about my 2014 Toyota Corolla which I bought from Glendale KIA dealership (400 S. Brand st, Glendale, CA ) in Feb ,2022 with a Gold Warranty. It is about selling old (may be used) 2020 four tires to me instead of 2022 tires. I paid for NEW tires and I have the invoice(and credit card transaction ,..) They told me first I only told them NEW tires and I didn't mention 2022 and those tires which are from 2020 are good. Their supervisor on Monday offered me a FULL TANK OF GAS for free instead of new tires and when I said no and I want four new tires 2022. He told me to go there again (Wednesday 03/23/2022) to get new tires but they tried to give me 2020 tires again. I asked them I want to talk with store manger , they said manager is off and when I asked that specific Employees name , he didn't respond and tried to go to other room and I started recording his video and he tried to grab my phone by force . I came out and called 911.The police officers came and went inside of the dealership and stayed with me to take my car outside (with out getting new tires and I'm still have the 2020 tires that they gave me on Monday). I emailed the manager and other guys several times before that day but they didn't respond . They never called back my VM. The scheduling links of their website is broken and from March 15 I tried to email and call them but they never respond. One mor thing , after police officers came one of their associates text me by his personal phone number ,. Most of the employees are Arabs, I think they are kind of family and friends Their employees have access to my information(Social Security, My family home address, cellphone,..) I know in 2019 in California , we had some legal efforts to make car dealers notice the customers about the manufacturing date. My tires manufacturing date is 3820(week 38, year 2020) I also tried to contact with AAA insurance( my car and my life insurance i) and if have an accident because of those old tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436404October 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The infotainment system touch functionality is broken. The lower part of the touchscreen does not respond to touches. This is apparently due to the faulty digitizer layer. The infotainment system is used for everything from accessing the media, to car settings configuration, to properly interacting and setting the phone for hands-free phone calls communication as required by the vehicular laws in my state (California) and many others. This presents a large safety risk, as the driver can be become heavily distracted operating the system. Per my research, this is a widespread problem across the entire Toyota lineup and affects many models and multiple years around 2014 (particular after 2014). You can easily find this problem reported across the internet in many forums and Youtube videos. Although Toyota has issued some TSB's, it looks like, they are only covered in warranty. Toyota refuses to take responsibility for it and does not have any recalls for and the dealer will charge around $1000 to fix it, by changing the infotainment system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436425October 12, 2021
AIR BAGS
2014 TOYOTA COROLLA. CONSUMER STATED THAT DURING AN AUTO ACCIDENT THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435296October 3, 2021
ELECTRICAL SYSTEM
The component that has failed already is the in front passenger side door locker. The door locker is not working in any way, When I am using the switch to lock and unlock the door locker dosen't move. If I use the car key in the drivers side outside to lock and unlock all doors, the other three doors locker work fine, but in front passenger side door locker not work any more. If I use my control alarm something happens.. I am driving my car every day I don't feel comfortable with this matter because somebody can open my door on any traffic lights. Same way I leave my car parked outside in the street I have to be careful to lock manually the door. I hope never forget lock manually my door car.. .. the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear... NO Any symptoms o problems prior to the failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413829April 25, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY ABS AND TRACTION CONTROL LIGHT ARE ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413618April 23, 2021
UNKNOWN OR OTHER
PREVIOUS OWNERS CONTINUE TO PUT HIS THINGS IN MY CAR AND LET ME KNOW THAT HE STILL HAVE A KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405255March 28, 2021
ELECTRICAL SYSTEM
WHILE USING OUR NAVIGATION SYSTEM OUR RADIO REBOOTED AND WILL NOT LOAD. WE WERE USING THE SYSTEM FOR DIRECTIONS BECAUSE IT'S HANDS FREE. I HAVE TRIED 7-8 TIMES TO RESET THE SYSTEM AND I EVEN TRIED DISCONNECTING THE BATTERY TO PERFORM A HARD RESET WITHOUT ANY LUCK. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I AM THE ORIGINAL OWNER AND HAVEN'T HAD ANOTHER ISSUES. I LOOKED ONLINE AND SEEN HUNDREDS OF PEOPLE COMPLAINING ABOUT THEIR NAVIGATION/RADIO SYSTEM DOING THE SAME THING. IT'S OBVIOUSLY SOMETHING WRONG WITH THE SYSTEM AND TOYOTA DOESN'T SEEM TO BE WILLING TO REPAIR THE SYSTEM FOR LESS THAN $1,400.00 FROM WHAT OTHER COROLLA OWNERS HAVE STATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400052March 9, 2021
ENGINE
CAR EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING ON A CITY STREET. CHECK ENGINE LIGHT IS TURNED ON. MECHANIC AT OFFICIAL TOYOTA DEALERSHIP SUSPECTS ROCKER ARM ACTUATOR OR VARIABLE VALVE TIMING SYSTEM ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398739March 2, 2021
ENGINE
CAR EXPERIENCED A SUDDEN LOSS OF POWER WHILE TURNING A CORNER. ROLLED TO A STOP, TURNED KEY ALL THE WAY OFF AND THEN WAS ABLE TO RESTART THE CAR. CHECK ENGINE LIGHT IS NOW ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384600December 22, 2020
ELECTRICAL SYSTEM
I HAVE A 2014 COROLLA AND OUT OF THE BLUE WITH IN THE LAST FEW DAYS MY ENTIRE SCREEN FOR MY AUDIO AND NAVIGATION WENT BLANK ON MY CAR. IT GOES BETWEEN RUNNING A PROCESS AND THEN BACK TO A BLACK SCREEN. IT'S A SAFETY ISSUE BECAUSE IT'S VERY DISTRACTING FOR ONE, AND FOR TWO I GOT THE UPGRADED NAVIGATION SO I HAD HANDS FREE. I'M VERY DISSATISFIED AND WHEN LOOKING IT UP HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS. I HAVE BEEN AN AVID TOYOTA VEHICLE OWNER AND FOR THE MOST PART BEEN HAPPY WITH THE VEHICLES. I THINK THIS SHOULD BE SOMETHING THAT IS LOOKING INTO ANY POTENTIALLY RECALLED FOR THEM TO UPDATE THIS SYSTEMS THIS ISN'T SOMETHING THAT I DID OR ANYONE ELSE I'VE SEEN POSTING COMMENTS ON IT. TO KEEP LOYAL CUSTOMERS YOU HAVE TO HAVE GOOD SOLID PRODUCTS, SEEMS THAT AROUND 70,000 MILES SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. JUST AROUND THE TIME YOUR WARRANTY IS UP. PLEASE LOOK INTO THIS FOR THE INTEGRITY OF YOUR TOYOTA NAME AND SAFETY FOR THOSE WHO OWN THIS MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383472December 15, 2020
ELECTRICAL SYSTEM
MY CAR WAS PARKED IN MY DRIVEWAY WHEN AN ELECTRICAL FIRE IGNITED. I WAS UNAWARE AND A NEIGHBOR KNOCKED TO LET ME KNOW THE CAR WAS SMOKING. THE FIRE DEPARTMENT RESPONDED SWIFTLY AND DETERMINED THE FIRE WAS ELECTRICAL AND ORIGINATED IN THE DASH AND HAD BURNED THE ENTIRE DASH, THE FIRE WAS LIMITED TO THIS AREA AND DID NOT EXTEND TO THE ENGINE OF THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11364132October 13, 2020
UNKNOWN OR OTHER
NOTHING HAPPENED I JUST BOUGHT THE VEHICLE AND WHEN I PUT THE VIN # IN THE SAFETY RECALL POPPED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362028September 30, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, A DRIVER FAILED TO CONTROL HIS SPEED, AS A RESULT, THE VEHICLE WAS REAR-ENDED AND WAS PUSHED ONTO A GRASS AREA. NO AIR BAGS DEPLOYED. AS A RESULT, THE CONTACT SUSTAINED A CONCUSSION AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION VIA AMBULANCE. THE CONTACT MENTIONED THAT ACCORDING TO A REPORT IT INDICATED THAT THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11354772September 13, 2020
POWER TRAIN
2014 COROLLA L WITH 4SP AUTOMATIC TRANSMISSION. WHEN THE VEHICLE IS TRAVELING AROUND 50-55MPH ON THE FREEWAY AND I TRY TO SPEED UP, THE TRANSMISSION WILL BANG HARD WHEN DOWNSHIFTING FROM 4TH TO 3RD GEAR. THERE IS A LITTLE BIT OF A DELAY WHEN THIS HAPPENS. THIS HAS HAPPENED MULTIPLE TIMES AFTER I BOUGHT THE CAR WHICH WAS A MONTH AGO. I TOOK THE COROLLA BACK TO MAGIC TOYOTA IN EDMONDS, WA AND THEY WEREN'T ABLE TO FIND THE PROBLEM. THIS HAPPENED A DAY AFTER I BOUGHT THE CAR ON 08/01/2020 AND IT HAPPENS ALMOST EVERY DAY.. THE PROBLEM WENT AWAY AFTER I DISCONNECTED THE BATTERY BUT THEN IT RETURNED LAST WEEK. WHAT'S UNSAFE ABOUT THIS CONDITION IS THE TRANSMISSION IS EVENTUALLY GOING TO BREAK AND IT WILL HAPPEN WHEN I'M ON THE FREEWAY. THIS ISN'T A LIGHT JERK BUT A FULL ON SLEDGE HAMMER SMACK THAT HAPPENS WHEN THE TRANSMISSION HAS A HARD TIME DOWNSHIFTING FROM 4TH TO 3RD. SO IF THE TRANSMISSION BREAKS WHILE I'M DRIVING ON I-405 THEN IT COULD POTENTIALLY CAUSE A REAR-ENDING COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340493July 20, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
FIRST, THE DOOR NO OPEN WITH THE CONTROL. SECOND, WHEN I DRIVE THE CAR ITS NO HAVE POWER, ITS IN SLOW VELOCITY. WHEN I PUT IN DRIVE, BEGINNING TO TREMBLE. HAVE THE LIGHT, THAT SAID "CHECK".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340098July 18, 2020
AIR BAGS
THIS CAR WAS PICKED UP AT MY HOUSE( BECAUSE OF COVID-19 ISSUES) ON 05 JUNE 2020, TO DO THE NECESSARY REPAIRS IAW THE NHTSA RECALL# Z0V024. BASED ON MY REVIEW OF YOUR DATA BASE, IT SHOWED THAT IT WAS NOT COMPLETED. I THEN CALLED THE KOONS TYSONS TOYOTA DEALERSHIP AND WAS TOLD ( SARA) THAT IT WAS COMPLETED. I THEN CALLED YOUR HOTLINE AND WAS TOLD THAT I SHOULD CALL THEIR CORPORATE. I CALLED AND WAS TOLD IT WAS COMPLETED, I CHECKED YOUR DATA BASE TODAY AND, ONCE AGAIN, IT SHOWN THAT IT WAS NOT COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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