Toyota Corolla Matrix Complaints (2009)

74 consumer complaints on file.

#10945513January 16, 2017
AIR BAGS
DEAR SIR OR MADAME, PLEASE ASSIST US WITH OUR PROBLEM. TOYOTA IS REALLY BAD ABOUT THIS LATEST RECALL. IT STILL HAS NOT BEEN FIXED! IT IS RIDICULOUS THAT THE "FIX" IS NOT TO SIT IN THE PASSENGER SEAT. THIS LOWERS THE VALUE OF MY CAR SINCE WHO WANTS TO BUY A USED VEHICLE WITH THIS SERIOUS ISSUE! PLUS MY WIFE CANNOT SIT NEXT TO ME TO GIVE ME DIRECTIONS SINCE I AM DEAF AND CANNOT HEAR THE GPS. CAN'T THEY JUST TURN IT OFF RATHER THAN LETTING IT EXPLODE? WE HAVE ANOTHER RECALL WITH THEM AND THAT STILL HAVE NOT BEEN FIXED IN MANY YEARS. I AM STILL WAITING FOR MY $87 RECALL SETTLEMENT FOR MANY YEARS AND HERE IS ANOTHER RECALL IS NOT BEING DONE! NOW CHECKING ON A CLASS ACTION LAWSUIT AGAINST TOYOTA SINCE THIS CAR CANNOT BE USED FOR THE NUMBER OF PASSENGERS IT WAS PURCHASED FOR! WE MAY NOT BE ABLE TO AFFORD A NEW CAR, BUT WE WILL ROAR. PLEASE HELP US OWNERS GET THIS FIXED??? THANK YOU FOR YOUR HELP, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944536January 12, 2017
AIR BAGS
TAKATA RECALL I JUST RECEIVED NOTIFICATION ABOUT THE TAKATA RECALL AND I WAS CONCERNED BECAUSE I HAVE LIVED IN HUMIDITY AND FLUCTUATING TEMPERATURES. I CONTACTED MY LOCAL DEALERSHIP AND THEY ADVISED THAT THEY DID NOT HAVE A SOLUTION AT THIS TIME. IT IS EXTREMELY FRIGHTENING TO KNOW THAT YOUR VEHICLE IS NOT SAFE FOR YOU OR YOUR PASSENGERS. I HAVE BEEN ADVISED BY LOVED ONES THAT TAKATA WAS AWARE OF THIS DEFECT IN 2004. FOUR YEARS BEFORE I PURCHASED MY VEHICLE. IT SEEMS UNREASONABLE THAT AFTER BUYING A CARE BRAND NEW AND PAYING IN FULL THAT YOU SHOULD DISCOVER YOUR LIFE, AND THE LIVES OF YOUR FAMILY WERE NOT TAKEN INTO CONSIDERATION BY THE INDIVIDUALS THAT HAVE BEEN AWARE OF THIS FOR SOME TIME. IT IS INFURIATING THAT THEY DIDN'T OFFER A TEMPORARY SOLUTION, SUCH AS REMOVING THE AIR BAG UNTIL THE PARTS COULD BE REPLACED. AT THIS POINT I HAVE TO HOPE THAT MY AIR BAG ISN'T DEPLOYED FOR ANY REASON, WHICH MAKES ME VERY NERVOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940274January 7, 2017
AIR BAGS
TAKATA RECALL: IN APRIL, 2016, I RECEIVED A NOTICE FROM TOYOTA THAT MY VEHICLE WOULD BE RECALLED FOR AN AIRBAG REPLACEMENT. FURTHERMORE, I WAS NOT TO ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT UNTIL THE REPLACEMENT WAS MADE. THIS IS A HARDSHIP. TOYOTA AND MY DEALER, GATORLAND TOYOTA IN GAINESVILLE, FL, AGREED TO LOAN ME A RENTAL CAR FREE OF CHARGE IF NEEDED DUE TO HARDSHIP. I HAVE USED A RENTAL CAR FROM GATORLAND TWICE NOW, BUT THIS IS INCONVENIENT. FURTHERMORE, MY VEHICLE IS NOT WORTH ITS FULL VALUE FOR RESALE WITHOUT THE AIRBAG REPLACEMENT. REPLACEMENT IS NOW SCHEDULED FOR MAY 2017, ACCORDING TO GATORLAND, BUT THIS DATE HAS BEEN MOVED BACK SEVERAL TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940092January 6, 2017
AIR BAGS
TAKATA RECALL: THE NHTSA ATTENDANT I TALKED TO ABOUT AIRBAG RECALL ON 09 MATRIX DIDN'T SEEM TO KNOW ANYTHING ABOUT WHEN IT WAS TO TAKE PLACE AND TOLD ME TO CALL TOYOTA. I NEED TO HAVE THIS FIXED ALSO TOYOTA DOESN'T HAVE ANSWER EITHER! I CAN'T AFFORD A NEW CAR AND YOU SAY THIS ONE ISN'T SAFE BUT WHAT ARE YOU DOING TO MAKE TOYOTA FIX IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934430December 10, 2016
AIR BAGS
TAKATA RECALL. THE RECALL HAS AFFECTED MY DAILY USE OF MY VEHICLE SINCE I AM UNABLE TO CARRY A PASSENGER IN THE FRONT PASSENGER'S SIDE SEAT. THIS HAS BEEN AN ISSUE SINCE MAY 2016. WHEN I CALL TOYOTA, I CONTINUE TO GET THE RESPONSE THAT A REMEDY IS NOT AVAILABLE AND THEY WILL LET ME KNOW AS THERE IS A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923859November 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920574November 1, 2016
AIR BAGS
TAKATA RECALL: THE SPEED IN WHICH TOYOTA IS REMEDIATING THIS PROBLEM IS UNACCEPTABLE. MY CAR IS MY FAMILY'S PRIMARY VEHICLE. THE SOLUTION OF NOT RIDING IN THE FRONT SEAT UNTIL THE CAR IS OFFICIALLY RECALLED DOES NOT WORK FOR MY FAMILY OF FOUR, SINCE I HAVE 2 CAR SEATS THAT TAKE UP MY BACK SEAT. I FEEL THAT MY LIFE IS IN DANGER EVERY TIME THE FOUR OF US RIDE IN THE CAR. IT NOW HAS BEEN APPROXIMATELY 5 MONTHS SINCE I WAS NOTIFIED ABOUT MY DEFECTIVE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919656October 27, 2016
AIR BAGS
TAKATA RECALL 16V-340: I WAS NOTIFIED BY TOYOTA THAT MY VEHICLE WAS SUBJECT TO THE TAKATA AIRBAG RECALL FOR PASSENGER SIDE AIRBAGS 3 MONTHS AGO. THE DEALER INDICATED THAT A REPLACEMENT PART WAS NOT YET AVAILABLE AND WAS UNABLE TO GIVE ME AN ESTIMATED TIMEFRAME IN WHICH IT WOULD BE AVAILABLE FOR REPLACEMENT. I AM CONCERNED ABOUT THE SAFETY RISK. THE TOYOTA NOTIFICATION INDICATED THAT IF I BELIEVE THAT THE DEALER OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME FRAME, I MAY SUBMIT A COMPLAINT TO NHTSA VIA THIS SITE, AND SO AM DOING SO. TOYOTA IS RESPONSIBLE FOR ENSURING THAT VEHICLES MEET SAFETY STANDARDS AND THAT WHEN A SAFETY CONCERN IS IDENTIFIED IT IS ADDRESSED IN A TIMELY AND RESPONSIBLE MANNER. THE MANUFACTURER HAS FAILED IN THIS REGARD. IT IS UNREASONABLE TO ASK VEHICLE OWNERS TO OPERATE THE VEHICLE WITHOUT A PASSENGER IN THE FRONT SEAT UNTIL THE MANUFACTURER CAN GET AROUND TO FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917972October 21, 2016
AIR BAGS
TAKATA RECALL I HAVEN'T BEEN ABLE TO DRIVE WITH A PASSENGER IN MY CAR FOR FIVE MONTHS NOW. IT IS IMPEDING MY WAY OF LIFE. ALSO, I DON'T FEEL SAFE DRIVING THE CAR AT ALL, BUT I HAVE NO CHOICE. I THINK IT IS WELL PAST THE TIME THESE AIRBAGS WERE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915193October 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905039September 9, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. RED OIL LIGHT COMES ON WHEN YOU TURN AND STOP VEHICLE BEFORE MANUFACTURER CHANGE INTERVAL. TOOK TO TOYOTA DEALERSHIP FOR OIL CONSUMPTION TEST AND THE VEHICLE PASSED. TOYOTA FAILS TO PROVIDE ANY TECHNICAL INFORMATION ABOUT THE TEST SUCH AS WHAT OIL TYPE USED, AMOUNTED ADDED, AMOUNT BURNED. THIS IS THE SECOND TSB REFUSED BY TOYOTA FOR THIS VEHICLE TO GET OUT OF SAFETY RECALL AND LAWSUITS. MY FIRST SAFETY COMPLAINT WAS TO GET TBS FOR LOOSE COMPUTER ASSISTED STEERING. TOYTOTA REFUSED BASED ON TIME PASSED AND MILEAGE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899671August 30, 2016
AIR BAGS
TAKATA RECALL - I RECEIVED A NOTICE IN THE MAIL STATING THAT MY VEHICLE HAS THIS DEFECT. THERE IS CURRENTLY NO REMEDY FOR THE PROBLEM AND THE ONLY SUGGESTION IS THAT I DO NOT OPERATE MY VEHICLE WITH A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901942August 27, 2016
AIR BAGS
TAKATA RECALL: I FIRST FOUND OUT ABOUT THIS RECALL IN FEBRUARY 2016. IT IS NOW THE END OF AUGUST 2016. HOW LONG ARE TOYOTA AND TAKATA GOING LET THEIR CUSTOMERS DRIVE IN VEHICLES IN WHICH ONE OF THE KEY SAFETY FEATURES (MY AIR BAG) COULD CAUSE A WORSE INJURY THAN THE ACCIDENT ITSELF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897142August 19, 2016
AIR BAGS
HAVE HEARD NOTHING FROM TOYOTA REGARDING RECALL ON TAKATA AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895476August 13, 2016
AIR BAGS
"TAKATA RECALL" I FEEL LIKE TOYOTA IS NOT COMING UP WITH A REMEDY FAST ENOUGH. I FEEL SCARED DRIVING MY CAR CAUSE ANYTHING CAN CAUSE THE AIRBAG TO ERUPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891730July 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872141June 2, 2016
SERVICE BRAKES, STEERING, SUSPENSION
FRONT OF VEHICLE SHOOK WHEN I APPLIED THE BRAKES AND CAME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794370November 17, 2015
STEERING
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN THE VEHICLE WAS STARTED, THE ELECTRONIC POWER STEERING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767371September 22, 2015
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2009 TOYOTA COROLLA MATRIX. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RAIL SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, ARM, AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 11/02/15*BF UPDATED 12/03/15*LJ, 4/3/18*JB *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10690577February 25, 2015
ENGINE
MULTIPLE EPISODES OF ENGINE STALL WITHOUT WARNING. INSTRUMENT PANEL GOES BLACK AND COMPLETE LOSS OF POWER. A FEW TIMES IT SPUTTERED AND BUCKED BEFORE IT STALLED. HAVE HAD IT IN TO TOYOTA TWICE NOW. THE FIRST TIME THEY WERE ABLE TO REPLICATE THE MALFUNCTION AND SAID IT WAS A LOOSE FUSE. I PICKED UP THE CAR AND IT STALLED AGAIN WHILE DRIVING ANOTHER 4 TIMES. IN THE MIDDLE OF A BUSY INTERSECTION WITH MY TODDLER GRANDSON IN THE BACK SEAT. ANOTHER TIME I WAS COMING OUT OF A DARK TUNNEL WITH A BLIND TURN DOING APPROX 55MPH AND ONLY BY THE GRACE OF GOD DID SOMEBODY NOT PLOW INTO THE BACK OF ME. IT COULD HAVE BEEN DEADLY. THE CAR IS BACK IN THE TOYOTA DEALERSHIP AND HAS BEEN THERE FOR 4 WEEKS. THE SERVICE DEPARTMENT SAYS THEY CAN'T PERFORM ANY REPAIRS IF THEY ARE UNABLE TO REPLICATE THE MALFUNCTION. I AM LEFT WONDERING IF THE 2005-2008 RECALLS FOR THIS VERY ISSUES SHOULD INDEED BE EXPANDED TO INCLUDE THE 2009 AS WELL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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