Toyota Corolla Matrix Complaints (2007)

48 consumer complaints on file.

#11276952October 29, 2019
AIR BAGS
I HAVE RECEIVED THREE (3) SEPARATE RECALL NOTICES TO FIX THE AIRBAG ON THE FRONT PASSENGER SIDE OF MY VEHICLE. TOYOTA HAS NOT ALLOWED ME TO DRIVE A SAFE VEHICLE IN OVER 10 YEARS. I DO NOT FEEL CONFIDENT THAT THEY WILL EVER MAKE IT SAFE. THE NHTSA NEEDS TO STEP IN AND FIX THIS ISSUE IMMEDIATELY. EVEN THE UNITED STATES DISTRICT COURT OF THE SOUTHERN DISTRICT OF FLORIDA HAS STEPPED IN WITH A CLASS ACTION SETTLEMENT. TOYOTA AND TAKATA SHOULD NOT BE ABLE TO CONTINUE TO DO BUSINESS IN THE UNITED STATES UNTIL ALL OF THIS IS SUCCESSFULLY RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266034October 4, 2019
AIR BAGS, SEATS, UNKNOWN OR OTHER
I BOUGHT BRAND NEW TOYOTO 2007 MATRIX IN 2007 IN USA. WHY UNTIL NOW IT NOT GIVE ME RECALL PROBLEM FIX??? IN 2019, TOYOTA KNOW MY PHONE NUMBER AND MY CAR 3 MONTHS IT CALLED ME WAIT FOR RECALL FOR 2 MONTH MORE. BUT NOW IT NOT GIVE ME RECALL SUCCESSFULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243907August 14, 2019
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195934April 12, 2019
SERVICE BRAKES, POWER TRAIN, WHEELS
NUMEROUS TIMES WHILE DRIVING, REGARDLESS OF SPEED (SOMETIMES ON THE HIGHWAY AT 75 MPH, OTHERS WHEN PULLING OUT FROM A STOP TO CROSS A BUSY INTERSECTION), THE VEHICLE SEIZES AND I LOSE CONTROL OF ALL ACCELERATION AND BRAKING MECHANISMS, WHILE THE ENGINE REVS AND THE CAR SLOWS TO ALMOST TOTAL STOP, WITH MY ONLY HOPE OF SWERVING INTO A DITCH TO AVOID BEING REAR ENDED BY THE CARS AND MASSIVE MAC TRUCKS BEHIND MY VEHICLE, IMPOSSIBLE TO AVOID COLLIDING ON THE NARROW STEEP RURAL ROADS. IN THE COURSE OF ONE MILE, TODAY SPECIFICALLY, THE VEHICLE CONVULSED AND SEIZED FOUR SEPARATE OCCASIONS, WHERE I COULD ONLY TURN MY BLINKER ON AND HOPE PEOPLE COULD GO AROUND ME. I LONG CONSIDERED THIS ISSUE RELATED TO SLIPPERY ROAD CONDITIONS, BECAUSE THAT'S WHAT IT FEELS LIKE, THOUGH EXPERIENCING THE TERROR OF LOSING COMPLETE CONTROL ON A HOT SUNNY, DRY DAY LAST SUMMER PUT THE SEVERITY OF THIS ISSUE INTO PERSPECTIVE- THE DRIVER NEEDS TO BE IN CONTROL OF THE VEHICLE AND THE FULL OPERATOR OF EVERY FUNCTION TO PREVENT THE VEHICLE FROM BECOMING A DEADLY WEAPON. THIS VEHICLE INHIBITS MY ABILITY TO PREVENT HARM. IN TRYING TO DIAGNOSE THIS ISSUE, I HAVE SPENT TENS OF THOUSANDS OF DOLLARS, AND THE VEHICLE STILL REMAINS UNSAFE. ON 4/9/18, I SPENT $2,065.29 TO REPLACE WHEEL BEARINGS FOR THE SECOND TIME IN UNDER A YEAR AND A HALF, AS WELL AS SERVICED THE EMERGENCY BREAK, PURCHASED NEW TIRES YET AGAIN, AND REBUILT THE ENTIRE TRANSMISSION. BACK ON 11/20/17, THE VEHICLE RECEIVED BRAND NEW LF WHEEL BEARING AND BRAND NEW SPARK PLUGS FOR $535.29 TO CURE THE POWER ISSUE, TO NO AVAIL. ONLY 8 MONTHS EARLIER ON 3/30/17, I SPENT IN EXCESS OF $1200 TO SERVICE THE STRUTS, SHOCKS, REAR BRAKES, BREAK PADS, RODARS, BRAKE CALLIPERS, AND REAR EMERGENCY BREAK, AND STILL THE ISSUE PERSISTED. THE ENGINE, WHEELS, AND BRAKES OF THIS 2007 TOYOTA MATRIX CONTINUE TO IMPEDE MY ABILITY TO KEEP THE PEOPLE ON THE ROAD SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081865March 28, 2018
STRUCTURE:BODY
MY FOUR EXTERIOR DOOR HANDLES ARE MADE UP OF CHEAP PLASTIC AND THEY HAVE DISINTEGRATED. IT IS VERY DANGEROUS TO OPERATE THIS VEHICLE SINCE GETTING IN AND OUT OF THIS VEHICLE IS NOT EASY. I CAN ONLY ACCESS THE VEHICLE THROUGH THE DRIVER'S DOOR. ALL THE OTHER HANDLES HAVE BROKEN OFF COMPLETELY. WHEN YOU USE THIS VEHICLE IN AN URBAN, TRAFFIC CONGESTED SITUATION, ENTERING THIS CAR BECOMES VERY DANGEROUS. IF THIS VEHICLE WAS EVER INVOLVED IN A CAR ACCIDENT, IT WOULD NOT BE POSSIBLE TO JUST OPEN THE CAR DOORS TO RESCUE PASSENGERS SINCE THE DOOR ARE INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079773March 16, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2007 TOYOTA COROLLA MATRIX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR BUMPER OF ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE FLED THE SCENE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE SEVERAL TIMES, BUT DID NOT OFFER TO HELP. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11073088February 15, 2018
UNKNOWN OR OTHER
I WAS DRIVING HOME ON A 2 LANE CITY STREET A FEW WEEKS AGO WHEN I HEARD A LOUD CRASH/EXPLOSION OF SOME KIND ON WHAT SEEMED TO BE THE TOP OF MY CAR, WHEN I HAD GOTTEN HOME I SAW THE SUNROOF HAD COMPLETELY SMASHED AS IF SOMETHING HAD FALLEN ON TOP OF IT, BUT I AND THE GUY WHO REPLACED THE SUNROOF FOUND NO ROCKS OR ANY POINT OF IMPACT ON THE SUNROOF, SO IT HAD APPEARED TO CRACK SPONTANEOUSLY. WE HAD BEEN HAVING ICY WEATHER THE WEEK PRIOR BUT IT HAD BEEN COLD ENOUGH FOR A WHILE THAT A SUDDEN TEMPERATURE CHANGE COULDN'T HAVE BEEN WHAT CAUSED IT. NO GLASS FELL INTO THE VEHICLE BECAUSE THE INNER LINING OF THE ROOF HAD BEEN PULLED SHUT, BUT IT COST $700 TO REPLACE IT AND WE HAD TO DRIVE TO OMAHA, 60 MILES AWAY FROM WHERE I AM, TO GET IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048559November 27, 2017
STEERING
I WAS DRIVING ABOUT 70MPH ALONG THE BEELINE HIGHWAY OUTSIDE OF PHOENIX AZ AND NEGOTIATING A GENTLE CURVE IN THE ROAD. IT WAS ABOUT 1:30PM ON A CLEAR DAY. I FELT A STRONG LURCH (THOUGHT I HAD BEEN HIT FROM BEHIND ALTHOUGH I KNEW THERE WERE NO CARS AROUND ME) ALMOST IMMEDIATELY I ATTEMPTED TO STRAIGHTEN THE WHEEL AND FOUND MYSELF UNABLE TO TURN THE STEERING WHEEL. THE CAR MOUNTED THE MEDIAN ROAD DIVIDER, CAME DOWN, SPUN 360 DEGREES AND GENTLY DRIFTED TO THE SIDE OF THE ROAD. I WAS NOT INJURED BUT THE CAR WAS TOTALED. I LOOKED ON LINE AFTER THE ACCIDENT AND DID FIND SOME ACCOUNTS OF THIS KIND OF FROZEN WHEEL SCENARIO WITH THE LURCH THAT I FELT BUT ALSO AT MUCH LOWER SPEEDS. AS I UNDERSTAND YOU KEEP STATISTICS ON VEHICLE MALFUNCTIONS I FEEL IT IMPORTANT TO REPORT THIS UNUSUAL ACCIDENT TO YOUR AGENCY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11041963November 1, 2017
AIR BAGS
DRIVERS SIDE AIRBAG LIGHT IS ON. STAYS ON NEVER GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039273October 24, 2017
STRUCTURE:BODY
PLASTIC DOOR HANDLES BREAK OFF. THIS POSES DANGER TO RESCUE PERSONNEL WHO MAY NEED TO SAFELY AND QUICK REMOVE CAR OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944141January 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAG. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917925October 21, 2016
AIR BAGS
TAKATA RECALL: TOYOTA IS ESSENTIALLY HARASSING ME ABOUT GETTING THIS REPAIR DONE, BUT THE REPAIR CANNOT BE DONE BECAUSE THEY CANNOT GET THE PARTS IN. I HAVE TENTATIVELY SCHEDULED A REPAIR AFTER MY THIRD CALL TO THE RECALL LINE, BUT NO ONE CAN GUARANTEE THE PARTS WILL BE IN BY THEN, EITHER. IT TOOK THEM 8 MONTHS TO TELL ME THE PARTS WERE "IN" AND I COULD SCHEDULE MY REPAIR, NOW THEY TELL ME THE PARTS ARE NOT IN AND IT'S NOT SAFE TO EVEN DRIVE MY CAR IF I HAVEN'T HAD THE REPAIR. HOW AM I SUPPOSED TO GET TO WORK? GROCERY STORE? ARE THEY GOING TO GIVE ME A CAR TO DRIVE UNTIL THEY CAN FIND THE PARTS THAT ARE NEEDED FOR THIS RECALL? I FEEL LIKE THEY ARE SENDING OUT THESE NOTICES TO SATISFY THEIR REQUIREMENTS, BUT THEY AREN'T ACTUALLY MEETING THE REQUIREMENTS OF GETTING THESE REPAIRS DONE. AND WHEN I DID CALL THEM, THEY HAD THE NERVE TO ASK ME WHAT HAD TAKEN ME SO LONG TO CALL. I DON'T KNOW, MAYBE THE FACT IT TOOK YOU 8 MONTHS TO GET THE PARTS LED ME TO BELIEVE THIS WASN'T AN URGENT MATTER. AND CLEARLY, BASED ON THE PARTS AVAILABILITY, IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917187October 18, 2016
AIR BAGS
I HAVE RECEIVED A MAILER FROM TOYOTA TELLING ME TO "CALL TODAY" TO 1-888-312-5994, FOR RESOLUTION TO THE TAKATA AIRBAG INFLATOR RECALL. I HAVE CALLED NUMEROUS TIMES BUT EXPERIENCE EXTREMELY LONG HOLD TIMES, TO THE POINT WHERE I EVENTUALLY DECIDE TO TRY AGAIN SOMETIME. THIS IS VERY FRUSTRATING, AS IT DOES NOT SEEM THAT TOYOTA IS COMMITTED ENOUGH TO EMPLOY EVEN BASIC STAFFING TO HELP ME SET UP AN APPOINTMENT TO RESOLVE THE ISSUE. I WILL KEEP TRYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899279August 29, 2016
AIR BAGS
TAKATA RECALL. WHEN I CALLED TO SCHEDULE (IN THE MIDDLE OF THIS HOT HUMID SUMMER). I WAS TOLD THEY HAD TO ORDER PARTS AND IT WILL TAKE "MONTHS" BEFORE THEY CAN SCHEDULE ME. THEY SAID THEY GET 6 PARTS PER DEALER PER WEEK AND THAT'S IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865665May 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860037April 18, 2016
AIR BAGS
I CALLED WAPPINGERS FALLS DCH TOYOTA SERVICE DEPARTMENT ABOUT 2MONTHS AGO. THEY SAID PARTS WILL BE ORDERED AND I WILL GET A CALL BACK. I CALLED AGAIN TODAY(4/18). NOW THEY ARE TELLING THAT THERE IS NO RECORD OF MY PREVIOUS CALL AND THE PARTS WILL BE ORDERED. I AM WORRIED ABOUT THE SAFETY. IS THERE ANY THING YOU CAN HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840286March 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821106January 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809088December 8, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806308November 23, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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