Toyota Avalon Complaints (2013)

160 consumer complaints on file.

#10712249April 22, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE VEHICLE BEHIND IT. A POLICE REPORT WAS FILED AND IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10700929March 22, 2015
VISIBILITY, STRUCTURE
THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP FOR THE REQUIRED 10,000 MILE WARRANTY MAINTENANCE. AT THIS TIME, I SHOWED THE DEALERSHIP WHERE WATER MARKS HAD APPEARED IN ALL FOUR UPPER CORNERS OF THE INSIDE CLOTH LINERS BESIDE THE FRONT AND REAR WINDSHIELDS. I WAS TOLD THE SUNROOF HAD TUBES THAT OCCASIONALLY CLOGGED AND THEY WOULD CLEAR THE TUBES AND CLEAN THE INSIDE CLOTH. OVER THE PAST FEW MONTHS OUR AREA EXPERIENCED A TREMENDOUS AMOUNT OF RAIN. WHEN THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE 15,000 MILE WARRANTY MAINTENANCE, I SHOWED THE DEALERSHIP WHERE WATER MARKS APPEARED TO HAVE WORSENED IN THE SAME AREAS. THE DEALERSHIP EXPLAINED THAT THERE WERE NO CLOGS IN THE SUNROOF TUBING AND THEY HAD ATTEMPTED TO RECREATE THE WATER LEAKAGE BY RUNNING WATER OVER THE CAR FOR ONE HOUR. THEY COULD NOT EXPLAIN WHY THE WATER MARKS KEPT REAPPEARING AND DID NOT KNOW IF ANYONE CALLED TOYOTA. A REPRESENTATIVE FROM THE DEALERSHIP EXPLAINED THAT THEY COULD NOT DO ANYTHING ELSE TO CORRECT THE ISSUE BECAUSE THERE WERE NO "RECALLS" PERTAINING TO THIS ISSUE. I PERFORMED A GOOGLE SEARCH AND DISCOVERED A BLOG WHERE MANY PEOPLE HAVE EXPERIENCED THIS PROBLEM AND ONE PERSON EVEN HAD TO HAVE THE HEADLINERS AND CLOTH REPLACED DUE TO WATER DAMAGE. THE REPRESENTATIVE SAID THERE WAS NOTHING ELSE THEY COULD DO BUT I COULD REPORT THIS TO THE NHTSA IF I FELT THE NEED TO SEEK REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672254January 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT PASSED OUT BEHIND THE WHEEL. THE VEHICLE VEERED OFF INTO A DITCH AND CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 03/24/15*LJ UPDATED 9/15/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10664480December 16, 2014
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
MY 2013 TOYOTA AVALON HYBRID IS HAVING ENGINE REVVING PROBLEMS. WHILE OPERATING AT NORMAL SPEED (45-50). THE RPM'S SUDDENLY INCREASE TO HIGH LEVELS WITHOUT AN INCREASE IN SPEED. LACK OF CONTROL IS EVIDENT. IF YOU SWITCH TO "MANUAL" MODE WITH THE GEAR SELECTOR YOU CAN FORCE IT OUT OF PLAY...BUT THE REVVING CAN OCCUR SOON THEREAFTER OR IT WILL NOT OCCUR AGAIN A DIFFERENT DAY. I TOOK THE CAR INTO BE SERVICED AND TOLD THE SERVICE MANAGER ABOUT THE REVVING PROBLEM. HE SEEMED TO BE VERY DOUBTFUL OF THE DESCRIPTION AND TOLD ME THEY COULD DOWNLOAD THE ENGINE HISTORY. THEY REPORTED "NO PROBLEM FOUND". IT HAPPENED AGAIN A FEW WEEKS LATER FOR A WHILE ON A FLAT PAVED COUNTRY ROAD AND COULD BE COAXED TO STOP WITH THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658485December 9, 2014
AIR BAGS, SEATS
2013 TOYOTA AVALON HYBRID REQUESTING AIRBAGS TO BE REPLACED. *MW THE DEALER STATED THE HAD NOT RECEIVED ANY INFORMATION CONCERNING THE REPLACEMENT OF AIR BAGS. SHE WAS ALSO INFORMED OF A RECALL CONCERNING AN ISSUE WITH THE SEATS, BUT NEVER RECEIVED A NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663009December 8, 2014
AIR BAGS
I PURCHASED THE USED VEHICLE FROM CORWIN TOYOTA IN FARGO, ND. AFTER PURCHASING THE VEHICLE I RETURNED THREE TIMES FOR REPAIRS. WHEN I BROUGHT THE VEHICLE IN FOR SERVICE THE THIRD TIME IN SIX WEEKS I FOUND OUT THAT TWO RECALLS WOULD ALSO BE TAKEN CARE OF. I WENT ON LINE TO FIND OUT WHAT THE RECALLS WERE FOR. ONE OF THEM WAS NHTSA RECALL ID 13V442. THIS RECALL IS ABOUT A DRAIN HOSE CLOGGING THAT COULD ULTIMATELY CAUSE THE AIR BAGS TO ACTIVATE DUE TO THE MALFUNCTION OR TO POSSIBLY NOT ACTIVATE IN AN ACCIDENT. THE RESULT COULD BE SERIOUS INJURIES OR DEATH TO THE OCCUPANTS OF THE CAR. THIS RECALL WAS INITIATED IN THE SUMMER OF 2013. THE DEALER(CORWIN) TOOK THIS CAR IN ON TRADE IN OCTOBER OF 2014 AND THEN SOLD IT TO ME. WHY WOULD THEY SELL A CAR WITH A KNOWN RECALL WITHOUT FIXING IT. ESPECIALLY ONE THAT COULD CAUSE SERIOUS INJURY/DEATH? WHY IS THIS ALLOWED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662409December 5, 2014
SEATS
DRIVER SEAT WARMER STAY ON WHEN THE SWITCH IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662048December 3, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR LIGHT WAS CONTINUOUSLY ILLUMINATED AFTER THE TIRES WERE INFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE ROTATED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643621October 9, 2014
STRUCTURE
THE MAIN ISSUE WITH THIS VEHICLE IS THE HEADLINER COMING DOWN, IT HAS BEEN TO 2 DIFFERENT TOYOTA DEALERS FOR REPAIR, AND TO DATE IT IS STILL NOT CORRECTED. I WAS TOLD BY THE LAST DEALERSHIP, THAT THEY CAN NOT FIX IT ANYMORE, IT IS TAKING AWAY FROM THERE MAN HOURS. THIS ISSUE HAS BEEN FILED IN A COURT SETTING, AWAITING A COURT DATE. THIS ISSUE IS GOING TO CAUSE HARM TO SOMEONE SOON, AND TOYOTA IS AWARE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631705September 8, 2014
ENGINE AND ENGINE COOLING
PER THE TOYOTA SERVICE DEPARTMENT, THE DRAIN HOSE FOR THE AIR CONDITIONING CONDENSER IN MY 2013 TOYOTA AVALON MAY BECOME CLOGGED CAUSING WATER TO ACCUMULATE AT THE BOTTOM OF THE AIR CONDITIONING CONDENSER UNIT HOUSING. THE ACCUMULATED WATER MAY THEN LEAK THROUGH A SEAM IN THE HOUSING ONTO THE AIR BAG CONTROL MODULE POTENTIALLY RESULTING IN A SHORT CIRCUIT OF THE MODULE. THEY SAY TOYOTA WILL NOT FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629931September 1, 2014
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
WHILE DRIVING THE VEHICLE AT APPROXIMATELY 45 MPH ON A CLEAR SUNNY DAY THE WINDSHIELD WIPERS TURNED ON AND BEGAN TO OPERATE AT FULL SPEED AND WOULD NOT RESPOND AT ATTEMPTS TO STOP THEM. THE HORN STARTED GOING OFF WITH ALARM NOISES IN THE VEHICLE. THE SMELL OF AN ELECTRICAL ODOR AND WHITE SMOKE BEGAN TO ENTER THE CABIN THROUGH THE DASH. ATTEMPTS TO PULL THE VEHICLE OVER WERE PREVENTED AS THE STEERING WHEEL LOCKED. THE BRAKES WOULD NOT RESPOND OR WORK DESPITE STEPPING ON THEM WITH BOTH FEET AND ATTEMPTING TO PUMP THEM. THE VEHICLE WAS STILL TRAVELING ON THE ROAD AND DOWN A HILL WITH NO ELECTRICAL, STEERING, OR POWER FUNCTION OF THE VEHICLE. AS THE VEHICLE SLOWED THE PASSENGER JUMPED OUT. FIRE BEGAN TO COME THROUGH THE DASH AND UPON THE DRIVER OPENING HIS DOOR FIRE ALSO CAME INTO THE CABIN FROM BENEATH THE VEHICLE. THE DRIVER JUMPED OUT JUST BEFORE THE VEHICLE CAREENED DOWN AN EMBANKMENT AND EXPLODED 3 TIMES. *TR
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10629562August 30, 2014
ELECTRICAL SYSTEM, AIR BAGS
RECEIVED RECALL NOTICE FROM TOYOTA, MARCH 2014 REGARDING INTERNAL SHORT CIRCUITING OF THE INTEGRATED CIRCUITS ON THE ELECTRONIC CONTROL MODULE. CONTACT TOYOTA SEPT 2014 REGARDING WHEN THIS WOULD BE FIXED. THE CUSTOMER SUPPORT REPRESENTATIVE DID NOT KNOW. I BELIEVE TOYOTA HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME, THAT BEING 7 MONTHS FROM MARCH TO SEPTEMBER. I AM FILLING A VEHICULAR SAFETY COMPLAINT THAT TOYOTA HAS NOT ADDRESSED THE RECALL IN A TIMELY MANNER WHICH COULD CAUSE INADVERTENT DEPLOYMENT OF THE AIR BAGS OR SEAT BELT PRETENSIONERS CAUSING INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627178August 21, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2013 TOYOTA AVALON HYBRID. THE CONTACT'S VEHICLE WAS STRUCK BY A DRUNK DRIVER, WHICH CAUSED THE CONTACT TO CRASH THE VEHICLE INTO AN EMBANKMENT. THE VEHICLE ROLLED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE ALSO SUSTAINED INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE OCCURRED WHILE DRIVING 40 MPH. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10626328August 19, 2014
VISIBILITY/WIPER, STRUCTURE
I AM WRITING ABOUT MY 2013 TOYOTA AVALON, THERE IS ONE REALLY BAD DESIGN FLAW!!! THE ACCENT CHROME AROUND THE CONTROLS AND AIR CONDITIONER VENTS REFLECT THE SUNLIGHT INTO THE EYES OF THE DRIVER AND FRONT PASSENGER, AND IT IS BLINDING. THE BLINDING REFLECTION MAY CAUSE ACCIDENTS AND/OR DIRECT INJURY TO THE EYES SUCH AS RETINA, CORNEA DAMAGE AS WELL AS ANY OTHER EYE DAMAGE AS A RESULT OF BRIGHT SUNLIGHT. I HAVE TRIED THE DARKEST/PROTECTIVE EYEWEAR THAT I CAN PURCHASE BUT THE REFLECTION STILL COMES THROUGH BLINDING. I HAVE ALSO HAD THE DARKEST WINDOW TENT ALLOWED BY LAW INSTALLED (PURCHASED AT THE DEALERSHIP). I HAVE CONTACTED THE DEALERSHIP AND TOYOTA DIRECTLY BUT HAVE HAD NO OFFER FOR A SOLUTION. THIS IS A SIMPLE TO FIX WITH A REPLACEMENT PIECE OF DASH CHROME IN A NON-REFLECTIVE COLOR SUCH AS A FLAT BLACK, WOOD-GRAIN, OR BRUSHED METAL COLOR. A CUSTOM DESIGNED DASH AREA SHADE SHOULD ALSO OFFER A SOLUTION. I HAVE VERIFIED THAT THERE HAVE BEEN MANY OTHER COMPLAINTS THROUGH AN INTERNET SEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615456July 28, 2014
VEHICLE SPEED CONTROL
2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION VEHICLE ACCIDENT. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED BACKWARDS OUT OF A PARKING SPACE. LUCKILY, SHE DID NOT HIT ANYTHING OR ANYONE. HOWEVER, IT THEN ACCELERATED FORWARD HITTING ANOTHER VEHICLE IN A PARKING SPACE. THE VEHICLE WAS INSPECTED, AND IT WAS DETERMINED, THE ACCIDENT WAS NOT A RESULT OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10614934July 21, 2014
SEATS
THE DRIVER'S SIDE SEAT BACK PANEL FELL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614753July 19, 2014
SEATS
THE TOP TWO CLIPS OF THE DRIVER'S SEAT BACK DISCONNECTED FROM THE SEAT BACK TRIM PANEL AND THE TRIM PANEL CANNOT BE REATTACHED AT THE TOP CLIPS. THE BOTTOM HINGE IS STILL ATTACHED. THE TRIM PANEL IS NOW HANGING BACK, ALMOST TOUCHING THE REAR SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596757June 6, 2014
TIRES
WE WERE DRIVING OUR 2013 TOYOTA AVALON ON I-10 IN HEAVY TRAFFIC. AFTER STOPPING FOR GAS, WE REENTERED THE HIGHWAY AND THE LOW TIRE PRESSURE LIGHT CAME ON. BEFORE WE COULD PULL OVER, THE RIGHT FRONT TIRE BLEW OUT; THE ENTIRE INTERIOR SIDEWALL SEPARATED. WE HAD NOT HIT ANY POTHOLE OR ANY OTHER OBJECT. THANKFULLY, MY HUSBAND WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DIDN'T SWERVE INTO THE 18 WHEELER NEXT TO US. THE MECHANIC INFORMED US THAT THE BRIDGESTONE TIRES TOYOTA HAD PLACED ON THE VEHICLE HAD BEEN DOWNGRADED FROM A 40K MILE TIRE TO A 0 MILE TIRE. THE VEHICLE HAD ONLY 15,143 MILES ON IT AND WAS LESS THAN A YEAR OLD. A SECOND TIRE (LEFT REAR TIRE) WAS ALSO TOO DANGEROUS TO CONTINUE TO USE (AS IT LOOKED LIKE THE INTERIOR SIDEWALL ON THAT ONE WAS ALSO ABOUT TO SEPARATE) SO WE HAD TO REPLACE THAT TIRE AS WELL THAT DAY. WE WILL BE REPLACING THE OTHER TWO NOW AND WILL NEVER AGAIN BUY ANY BRIDGESTONE OR FIRESTONE PRODUCT. THE ABSOLUTELY SUBSTANDARD QUALITY OF THEIR PRODUCTS PLACED THE LIVES OF OUR ENTIRE FAMILY AT RISK. MY DAUGHTERS OFTEN DRIVE THIS VEHICLE AND ONE OF THEM WILL BE TAKING IT TO COLLEGE IN THE FALL. I WOULD HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF ONE OF OUR KIDS HAD BEEN BEHIND THE WHEEL WHEN THIS TIRE BLEW OUT WITHOUT WARNING. IT IS INEXCUSABLE THAT BRIDGESTONE WOULD PUT OUT SUCH POOR QUALITY PRODUCTS, REPRESENTING THEM TO BE A 40K MILE TIRE, THEN DOWNGRADE THE MILEAGE ON THE TIRES WITHOUT NOTIFYING OWNERS AND GET AWAY WITH THAT TYPE OF ACTIVITY. WE ALWAYS MAINTAIN OUR VEHICLES AND THE TIRES WERE ROTATED AND VEHICLE ALIGNMENT CHECKED ALL PER NORMAL SCHEDULED MAINTENANCE. TIRES ARE BRIDGESTONE TURANZA EL 400, P225/45R18 91V M+S, DOT OBRR PM1 0313. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596328June 5, 2014
ENGINE AND ENGINE COOLING
I PURCHASED A TOYOTA AVALON LIMITED CERTIFIED BY THE DEALERSHIP TO BE SAFE WITH NO RECALLS OR APPLICABLE SSCS. ON MAY 16 2014. I WAS NOT INFORMED OF A OUTSTANDING SAFETY RECALL INVOLVING THE AIR CONDITIONING UNIT HOUSING MAY LEAK ONTO THE AIR BAG CONTROL MODULE. I DID NOT FIND THIS OUT UNTIL MAY 21 2014 5 DAYS AFTER I BOUGHT THE CAR THE DEALERSHIP KNEW ABOUT THIS PROBLEM SINCE OCT 2013, AND STILL SOLD THE CAR, HAD I NOT CHECK THE VIN # WITH THE SAFETY BOARD I WOULD HAVE NEVER KNOWN, THEY SAY THE PROBLEM HAS BEEN REPAIRED ON MAY 21 2014. NEVER THE LESS THE DEALERSHIP FALSIFIED THE CERTIFICATION AND COMMITTED FRAUD BY SELLING ME THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596069June 4, 2014
UNKNOWN OR OTHER
NOTICED SOME TIME A GO THE HEADLINER IS SAGGING AT THE BACK WINDOW. WAS AT DEALER FOR SERVICE AND TOLD THEM ABOUT IT. WAS TOLD THEY WOULD ORDER A NEW ONE. AFTER OBSERVING COMPLAINTS ON TNE NHTSA SITE I SEE THIS IS AN ONGOING ISSUE. WE'LL SEE IF THEY ORDER IT, HOPEFULLY TOYOTA RECTIFIES THIS BEFORE PEOPLE REALLY GET A CASE OF THE A__. MORE THAN THAT THOUGH, I HOPE THIS DOESN'T BECOME A REAL SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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