Toyota Avalon Complaints (2014)

114 consumer complaints on file.

#10863126May 4, 2016
STEERING
ON 23 FEB 2016 THE STEERING LOCKED WHILE MAKING A LEFT TURN AND AGAIN ON 12 APRIL 2016. ON 4 MAY 2016 THE STEERING LOCKED WHILE TRYING TO TURN RIGHT......UPDATED 05-12/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863181May 4, 2016
FORWARD COLLISION AVOIDANCE
TOYOTA ISSUED RECALL 15V728, REGARDING THE PCS SYSTEM ON OUR AVALON. THAT WAS LAST NOVEMBER, 2015. TOYOTA HAS FAILED TO PROVIDE A FIX, AND WE HAVE BEEN WITHOUT THIS VERY EXPENSIVE IMPORTANT SAFETY FEATURE FOR OVER HALF A YEAR. TOYOTA'S NOTICE STATED THAT IF "TOYOTA HAS FAILED OR IS UNABLE TO REMEDY WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT TO THE ADMINISTRATOR , NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. " I AM HEREIN REGISTERING THAT COMPLAINT, AND REQUEST THAT THE NHTSA REQUIRE TOYOTA TO REFUND TO OWNERS OF THE AFFECTED VEHICLES THE VALUE OF THE FEATURE WE HAVE BEEN DEPRIVED OF FOR OVER HALF A YEAR. IT DOES NOT APPEAR THAT TOYOTA IS GOING TO BE ABLE TO CORRECT THIS SAFETY DEFECT IN THE INDEFINITE FUTURE, SO TOYOTA'S FAILURE TO PROVIDE THIS FEATURE WE PAID DEARLY FOR IS BORDERING ON FRAUD. OR AT LEAST LIGHT A FIRE UNDER TOYOTA AND GET THEM TO FOCUS ON FIXING THIS FEATURE. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860290April 19, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL DOES NOT MATCH WITH THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860334April 19, 2016
UNKNOWN OR OTHER
NHTSA RECALL 15V728 INVOLVING PRE-COLLISION SYSTEM. OVER 6 MONTHS HAVE PASSED SINCE I RECEIVED NOTICE OF THIS RECALL. TO DATE NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM OTHER THAN TELLING ME TO TURN OFF THE PRE-COLLISION SYSTEM. BOTH LEAVING IT ON OR TURNING IT OFF LESSEN THE SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854769April 11, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854783April 11, 2016
UNKNOWN OR OTHER
THIS COMPLAINT CONCERNS NHTSA RECALL NUMBER 15V72800 REGARDING THE PRE-COLLISION SYSTEM. THE RECALL IS DATED 11/3/2015. I RECEIVED NOTIFICATION FROM TOYOTA ON 12/8/15 AND DISABLED THE PCS FEATURE AS INSTRUCTED ON THAT DAY. NUMEROUS CONTACTS TO TOYOTA SINCE THEN AND STILL NO ACTION ON A FINAL FIX.THIS IS AN IMPORTANT SAFETY FEATURE THAT I PAID FOR - AND I FEEL IT IS TIME FOR RESOLUTION. YOUR HELP PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850450March 18, 2016
UNKNOWN OR OTHER
TOYOTA AVALON PRE COLLISION SYSTEM (PCS) WAS DEACTIVATED DUE TO SAFETY RECALL ON NOVEMBER 3, 2015. NEARLY FOUR AND HALF MONTHS HAVE GONE BY AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE PROBLEM. THE 2016 MODELS WHICH ARE ESSENTIALLY IDENTICAL HAVE NOT BEEN AFFECTED WHICH LEADS ME TO BELIEVE A REMEDY HAS BEEN IDENTIFIED. HOW MUCH LONGER MUST CONSUMERS WAIT BEFORE THE VEHICLES WILL BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850453March 18, 2016
UNKNOWN OR OTHER
TOYOTA AVALON PRE COLLISION SYSTEM (PCS) WAS DEACTIVATED DUE TO SAFETY RECALL ON NOVEMBER 3, 2015. NEARLY FOUR AND HALF MONTHS HAVE GONE BY AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE PROBLEM. THE 2016 MODELS WHICH ARE ESSENTIALLY IDENTICAL HAVE NOT BEEN AFFECTED WHICH LEADS ME TO BELIEVE A REMEDY HAS BEEN IDENTIFIED. HOW MUCH LONGER MUST CONSUMERS WAIT BEFORE THE VEHICLES WILL BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849536March 15, 2016
FORWARD COLLISION AVOIDANCE
2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO PRE-COLLISION SYSTEM RECALL NOTICE. *SMD THE DEALER DEACTIVATED THE FEATURE, BECAUSE THERE WAS NO FIX FOR THE ISSUE. RECALL # 15V728000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846236March 12, 2016
UNKNOWN OR OTHER
WHILE DRIVING A 40 MILE DISTANCE ON A TWO LANE ROAD THE CONSOLE BECAME EXTREMELY HOT TO THE POINT THAT THE WATER IN MY CONTAINER BECAME VERY WARM. THE ENTIRE AREA WAS HOT TO TOUCH. CAUSE IS UNKNOWN. I MENTIONED IT TO THE DEALER AND WAS TOLD THAT IF IT WAS NOT HAPPENING AT THE TIME, THEY COULD NOT DO ANYTHING. IT HAS HAPPENED ONLY ONCE TO THIS EXTENT. A SECOND OCCURRENCE WAS ONLY SLIGHTLY WARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845542March 8, 2016
AIR BAGS
AVALON WAS IMPACTED ON FRONT PASSENGER SIDE BY A VEHICLE TRAVELING ABOUT 40 MPH. THE OTHER VEHICLE WAS A 2006 CHRYSLER TOWN AND COUNTRY VAN. THE CHRYSLER AIRBAGS DEPLOYED. TOYOTA AVALON AIRBAGS DID NOT DEPLOY. DRIVER SUFFERED SEVERE BRUISING AND CONTUSIONS ON CLAVICLE AND CHEST. THE AVALON WAS CONSIDERED A TOTAL LOSS BY THE INSURANCE COMPANY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10839628March 3, 2016
UNKNOWN OR OTHER
THE 2014 TOYOTA AVALON HAS A BACK UP CAMERA WITH A COMPLEX SET OF GEOMETRIC COLORED BOXES IN THE IMAGE ON THE SCREEN THAT APPEARS WHEN THE CAR IS PUT IN REVERSE GEAR. THE OWNER'S MANUAL DOES NOT HAVE AN ENTRY FOR THE BACK UP CAMERA. SO, WHAT DO THESE VARIOUS COLORED IN THE BACK UP CAMERA SCREEN MEAN? IS INFORMATION FOR THIS SAFETY DEVICE REQUIRED TO IN A REFERENCE BOOK PROVIDED TO THE OWNER BY THE MANUFACTURER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839275March 1, 2016
VEHICLE SPEED CONTROL
I WAS DRIVING WITHOUT THE CRUISE CONTROL ON A PAVED ROAD AND THE PRE-COLLISION SYSTEM (PCS) SUDDENLY SOUNDED THE ALARM AND SLAMMED ON THE ENGINE BRAKING CAUSING THE CAR TO INSTANTLY DECELERATE. I WAS THROWN FORWARD AND THE SEAT BELT SHOULDER STRAP LOCKED. ALL THE ITEMS ON MY FRONT PASSENGER SEAT WERE THROWN TO THE FLOOR. THERE WERE NO VEHICLES IN FRONT OF ME NOR, THANKFULLY, IMMEDIATELY BEHIND ME. THE ONLY THING I CAN FIGURE OUT IS THAT THE PCS APPARENTLY ACTIVATED DETECTING THE METAL IN A CATTLE GUARD IN THE ROAD IN FRONT OF ME. I HAVE BEEN OVER THIS ROAD HUNDREDS OF TIMES IN THIS VEHICLE AND WHY IT HAPPENED TODAY, I HAVE NO IDEA. I AM QUITE SORE IN MY SHOULDER, WRISTS AND MIDDLE UPPER BACK FROM BEING THROWN FORWARD AND THEN RESTRAINED BY THE SHOULDER STRAP LOCKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823684February 2, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818050January 5, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817656January 4, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816834December 29, 2015
UNKNOWN OR OTHER
I RECEIVED A LETTER INFORMING ME OF A PROBLEM WITH THE PCS SYSTEM(RECALL 15V728) AND TOLD TO IMMEDIATELY TURN IT OFF, TO SCHEDULE AN APPOINTMENT AND THE DEALER WOULD DISABLE THE SYSTEM UNTIL A FIX WAS PROVIDED. THE DEALERSHIP RESPONDED THAT THEY WERE DOING NOTHING UNTIL A FIX WAS AVAILABLE. WHAT SHOULD I DO OR WHAT SHOULD BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808039December 2, 2015
UNKNOWN OR OTHER
THE PRE-COLLISION SYSTEM ACTIVATED WITHOUT ANYTHING IN FRONT OF THE AVALON WHILE DRIVING UP AN AIRPORT RAMP. MY DAUGHTER WAS TRAVELLING ABOUT 25 MPH AND THE CAR INITIATED A HARD BRAKING WITH THE DRIVER SEAT BELT TIGHTENING. THE CAR DID NOT STOP COMPLETELY WHICH WAS FORTUNATE AS THERE WAS A CAR BEHIND ME. IT HAPPENED ON 10/1/15. IN REVIEWING POTENTIAL RECALLS TODAY BASED ON MY VIN, I NOTED A RECALL FOR THE PRE-COLLISION SYSTEM. I AM SCHEDULED 12/3/15 TO HAVE THE SYSTEM SHUT DOWN AT THE LOCAL TOYOTA DEALERSHIP AS AN INTERIM REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807164November 27, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF SPONTANEOUSLY EXPLODED/SHATTERED WHILE DRIVING AT 70 MPH ON FREEWAY ON NOV. 25-2015. LOUD NOISE (LIKE GUNSHOT OR EXPLOSION), FOLLOWED IMMEDIATELY BY SOUND OF WIND ENTERING CAR AND SHATTERED GLASS ROLLING IN SPACE ABOVE INTERIOR SUNROOF CLOSURE. PULLED OFF HIGHWAY, STOPPED VEHICLE, FOUND LARGE HOLE IN MIDDLE OF SUNROOF WITH JAGGED EDGES AND NUMEROUS SHARDS OF GLASS BETWEEN REMAINS OF EXTERIOR SUNROOF AND INTERIOR COVER. FORTUNATELY, INTERIOR COVER WAS CLOSED OR WE WOULD HAVE BEEN SPRAYED WITH GLASS FRAGMENTS. TEMP OUTSIDE IN 60S, DRY. NO TRUCKS, OVERPASSES, OR ROAD DEBRIS WHEN IT OCCURRED -- TOTALLY SPONTANEOUS. VEHICLE PURCHASED IN NOVEMBER 2014, TOYOTA COOL SPRINGS, FRANKLIN, TN. APPROXIMATE MILEAGE AT OCCURRENCE 9,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806512November 24, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/24/16*LJ VIN INVALID UPDATED 4/27/18*JB *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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