Toyota Avalon Complaints (2008)

349 consumer complaints on file.

#10782220October 14, 2015
EXTERIOR LIGHTING
TOOK MY CAR TO THE LOCAL DEALER TOO HAVE HEADLIGHTS LOOKED AT BECAUSE A POLICE OFFICER PULLED ME OVER FOR "NO HEADLIGHT PASSENGER SIDE". WHEN I TURNED THE LIGHTS ON FOR HIM, IT CAME BACK ON. THEN I FOUND BOTH HIGH BEAMS BURNED OUT AND THE DRL'S ALSO DID NOT WORK. SO, OFF TO THE DEALER. THEY FOUND BOTH HIGH BEAM BULBS EXPLODED, AND COULD NOT REPRODUCE ANYTHING ELSE / FIND ANY OTHER PROBLEM. THEY REMOVED THE HIGH BEAM BULBS BUT NEGLECTED TO INFORM ME. NOW AFTER SOME RESEARCH I FOUND OUT THESE PROBLEMS ARE KNOWN TO TOYOTA. THEY EXTENDED THE WARRANTY TO 72,000 MILES, BUT, WOULD NOT COVER MY CAR THAT I BOUGHT FROM THEM WITH 82,000 MILES ON IT... MY CAR NOW HAS 97,000 MILES ON IT BUT NOTHING DOES ME ANY GOOD WHEN THE LIGHTS GO OUT CROSSING THE ROCKY MOUNTAINS IN THE MIDDLE OF THE NIGHT... TALK ABOUT A AHA MOMENT. IT IS A COMPLETE SAFETY ISSUE WETHER THEY ADMIT IT OR NOT.. I HAVE BOUGHT MY 3 CARS FOR THE SAME DEALERSHIP / SALESMAN... MY LIFE AND THE LIVES OF MY FAMILY ARE WAY MORE IMPORTANT THAN A HEADLIGHT ISSUE. I HAVE REPLACED THE HIGH BEAM BULBS MYSELF, NOW WORKING ON THE LOW BEAMS BECAUSE I HAVE BEEN TOLD THEY WILL GO OUT SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781786October 13, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL OF A SUDDEN THE HIGH-BEAM HEAD LIGHTS STOPPED WORKING WHEN THE CAR WAS IN MOTION ON THE FREEWAY. LOW -BEAM LIGHTS WORK. THIS IS A REAL SAFETY HAZARD AND IS OBVIOUSLY A TOYOTA ENGINEERING FLAW. TOYOTA DID HAVE A WARRANTY ENHANCEMENT FOR THIS VEHICLE - 75,000 MILES OR 5 YEARS, WHICHEVER COMES FIRST. MY CAR HAS 52,000 MILES BUTS IS OVER 5 YEARS OLD. TOYOTA IS WELL AWARE OF THIS PROBLEM AND SHOULD BE REQUIRED TO FIX THIS, FREE OF CHARGE AND I SHOULD NOT BE REQUIRED TO PAY FOR THE FIX OF $2,500 PLUS LABOR, WHICH IS OUTRAGEOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779298October 2, 2015
ELECTRICAL SYSTEM
WHILE DRIVING DOWN A TWO LANE COUNTRY HIGHWAY AT NIGHT WITH MY BRIGHT LIGHTS ON, I HIT A BUMP AND THE BRIGHT LIGHTS SIMULTANEOUSLYWENT OFF. FORTUNATELY, MY LOW BEAMS THEN CAME ON. I TRIED SEVERAL DIFFERENT THINGS INCLUDING FLICKING THE LIGHTS, STOPPING THE CAR AND TURNING THE LIGHTS OFF/ON. THE BRIGHTS NO LONGER WORK. I DID CHECK TO SEE IF THEY EXPLODED AS REPORTED BY MANY OTHERS IN THIS DATABASE, BUT THEY DO NOT APPEAR TO HAVE. THEY JUST DO NOT WORK. LIVING IN A VERY RURAL AREA OF NORTHERN WISCONSIN, BRIGHT LIGHTS ARE A NECESSITY. I CALLED THE DEALER WHO SERVICES MY CAR AND THEY PLEADED IGNORANCE WITH REGARD TO KNOW PROBLEMS WITH THE HEADLIGHTS ON THIS VEHICLE. THEY SUGGEST I BRING THE CAR IN TO REPLACE THE BULBS. I WILL ATTEMPT TO REPLACE THE BULBS MYSELF BEFORE I WILL PAY FOR THE ASSEMBLY MENTIONED IN THE MANY OTHER COMPLAINTS. THIS IS A HUGE SAFETY ISSUE FOR ME AND MY WIFE AS CAR/DEER COLLISIONS ARE RAMPANT WHERE WE LIVE. IF THE BULBS HAVE NOT EXPLODED YET, I'M SURE THEY WILL WHEN I HAVE MY FIRST COLLISION WITH A DEER I DID NOT SEE BECAUSE I HAD NO HIGH BEAM LIGHTS. THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IF WE WERE TO LOSE LOW BEAMS ALSO, WE WOULD BE STRANDED AND UNABLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762006September 7, 2015
UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHEN COMING BACK FROM A SHORT TRIP I NOTICED THAT THE RIGHT SIDE LOW BEAM HEADLAMP WAS OUT. THEN ONE DAY THE LIGHT WAS ON AGAIN THEN THE NEXT IT IS OUT. NOW IT RARELY COMES ON SO I.CALLED MY TOYOTA DEALER AND THEY SAID IT WOULD BE AT LEAST $200 FOR NEW LOW BEAM LIGHT BULB. I THEN TOOK IT TO A REPUTABLE REPAIR SHOP AND THEY SAID THAT THE BULB WAS NOT BAD BUT THE BALLAST WAS BAD. THEY SHOWED ME A LIST OF COMPLAINTS FROM ON LINE AND THEY SAID THERE WAS A RECALL FOR THAT PROBLEM. TOYOTA SAYS THERE IS NO RECALL. IF THIS IS SUCH A COMMON AND EXPENSIVE PROBLEM THERE SHOULD BE A RECALL. I RESEARCHED SEVERAL WEB SITES AND THERE ARE NUMEROUS COMPLAINTS ABOUT HEADLIGHT PROBLEMS ON THE 2008 AVALON. SOME PROBLEMS EXACTLY LIKE MINE OTHERS A LITTLE DIFFERENT BUT ALL ARE ABOUT MALFUNCTIONING HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760127August 29, 2015
EXTERIOR LIGHTING
DISCOVER THAT BOTH HIGH BEAMS DO NOT FUNCTION. I UNDERSTAND THAT THIS IS AN ISSUE WITH THE AVALON, AND TOYOTA HAD ISSUED A SERVICE BULLETIN, BUT HAS NOT ISSUED A RECALL. WHILE THIS ISSUE IS NOT AN DIRE ONE, IT IS A VERY EXPENSIVE FIX. I THINK THE NUMBER OF VEHICLES INVOLVED MY REQUIRE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748926August 15, 2015
TIRES
PREMATURE WEAR ON BRIDGESTONE TIRES NOT DUE TO MISALIGNMENT. MANUFACTURER REP REFUSES TO REPLACE BECAUSE IT IS NOT DOWN TO 2/32. SUPPOSED TO BE 80000 MILE RATED, BUT ACTUAL MILEAGE IS ONLY 40000. THE TIRES ON PASSENGER SIDE ARE EVENLY BUT MORE SIGNIFICANTLY WORN COMPARED TO THE DRIVER SIDE. SAY I NEED TO CONTINUE TO DRIVE UNTIL ONE TIRE REACHES 2/32 DESPITE THE DANGER IT REPRESENTS. CLAIM IT IS MANUFACTURERS GUIDELINES. NO INJURIES YET, BUT AM I SUPPOSED TO DRIVE ON THESE TIRES UNTIL A CRASH OR SOMEONE IS KILLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734202July 15, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING AT 40 MPH, THE CONTACT RELEASED THE ACCELERATOR PEDAL, BUT THE RPMS INCREASED AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V017000 (VEHICLE SPEED CONTROL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733273July 10, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
WARRANTY ENHANCEMENT NOTIFICATION -ZE6 REPAIRS RELATED TO CRACKED DASH BOARD. TOYOTA SENT LETTER IN DECEMBER,2014 INDICATING PARTS FOR THE REPLACEMENT WOULD BE AVAILABLE BY LATE SPRING. I'VE MADE TWO CALLS AND WAS BASICALLY TOLD TO WAIT FOR ANOTHER LETTER BUT WAS PROVIDED NO INPUT REGARDING A POSSIBLE DATE. I HAVE A FEELING THEY HOPE THE PROBLEM WILL DISAPPEAR. WHAT CAN I DO TO GET SATISFACTION? UPDATED 10/06/15*LJ UPDATED 11/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732476July 7, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT WAS COMPLETELY DISTORTED AND INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PASSENGER SIDE BULB HOUSING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN THE MANUFACTURER'S RECALL: CSC-10042925-9889 (EXTERIOR LIGHTING), BUT IT WAS EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,919. MA 09/03/15 THE CONSUMER STATED THE RIGHT SIDE HEADLAMP IMPLODED. UPDATED 12/10/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730142June 24, 2015
EXTERIOR LIGHTING
TOYOTA SENT OUT A WARRANTY ENHANCEMENT NOTICE ABOUT JUNE 2012 THAT IF YOU HAD PROBLEMS WITH HIGH BEAM HEADLIGHTS ON MY MODEL VEHICLE TO TAKE THE CAR TO A DEALER. CAR HAD TO BE LESS THAN 5 YEARS OLD A UNDER 72,000 MILES. I ASK ABOUT MY CAR AND THEY SAID MY MILEAGE WAS TO HIGH. WITHIN A MONTH I FOUND OUT WHAT THE PROBLEM WAS. THE HIGH BEAM BULBS WOULD EXPLODE AS MINE DID. I WENT BACK TO TOYOTA TO ASK FOR A WAVER FOR THE REPAIR TO BE DONE. THEY AGAIN SAID NO. BUT WOULD BE HAPPY TO REPAIR IT FOR $2284.66. THE COST OF NEW HEADLIGHT ASSEMBLIES. IT SEEMS THAT THE ORIGINAL BULB WAS NO LONGER MADE AND THERE WAS NO DIRECT REPLACEMENT FOR IT. SOLUTION WAS THE $2284.66 REPAIR. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE COVERED NO MATTER THE AGE OR MILES OF A VEHICLE. THERE WAS NO MENTION IN THE NOTICE OF BULBS EXPLODING OR THAT THE ENTIRE ASSEMBLY WOULD NEED TO BE REPLACED. VERY MISLEADING ON THE PART OF TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725944June 18, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES
THE CAR ACCELERATED ON IT'S OWN, BRAKES WERE LOCKED !!! I MADE A LEFT TURN AFTER A STOP SIGN AND THE CAR JUST TOOK OFF ON IT'S OWN - ACCELERATING UP TO 50 MILES PER HOUR. I SLAMMED ON THE BRAKES, BUT THEY WERE LOCKED. I QUICKLY PUT THE CAR IN NEUTRAL, IT SLOWED THE CAR DOWN ABOUT 10-12 MILES. TO AVOID CARS IN FRONT OF ME - I THEN PUT THE CAR IN PARK. AFTER AN UGLY NOISE AND JERKING OF THE CAR...IT DID STOP! THERE WERE NO INJURIES OR PROPERTY DAMAGE. IT WAS A HORRIFIC EXPERIENCE. THE CAR WAS IN FULL THROTTLE! HAD IT TOWED TO A MECHANIC.....IT WAS STILL AT FULL THROTTLE WHEN HE LOOKED AT IT A COUPLE DAYS LATER. HE ADVISED ME TO CALL TOYOTA. TOYOTA SAID IT WAS OUT OF WARRANTY. I JUST WANT MY CAR FIXED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715579May 11, 2015
ELECTRICAL SYSTEM
I PUT ON MY BRIGHTS WHILE DRIVING AT NIGHT, ON A DARK PART OF THE INTERSTATE. AFTER A WHILE THEY WENT OUT... IMMEDIATELY AND SIMULTANEOUSLY. THE LEFT HAND SIDE STALK CONTROLS THE HEADLIGHTS ("ON" AND "AUTO-ON" POSITIONS), AND BRIGHTS. NOTABLY THE BRIGHTS ARE A SEPARATE BULB. THE "AUTO-ON" (IF IT GETS DARK) WAS THE SETTING FOR WHICH THEY WENT OUT. I PULLED OVER AT AN EXIT, TRIED THE BRIGHTS AGAIN AFTER TURNING OFF MY HEADLIGHTS AND PUTTING THEM TO THE "ON" SETTING (AS OPPOSED TO "AUTO-ON"), AND THE BRIGHTS DID NOT WORK AND ACTUALLY TURNED OFF MY REGULAR HEADLIGHTS. THIS IS DANGEROUS. I SEE IT IS NOT THE FIRST TIME THIS PROBLEM HAS BEEN REPORTED. I FOUND TOYOTA HAD A QUIET, UNANNOUNCED SERVICE UPGRADE FOR FAULTY DESIGN, DID NOT ADVERTISE IT, RECALL IT, OR SEND A WARNING NOTE OR OFFER TO FIX TO OWNERS, AND ARBITRARILY SET THE LIMITATION AT 5 YRS / 72,000 MILES. IF THEY ACKNOWLEDGED A PROBLEM, WHY PUT A LIMIT ON SOMETHING THAT IS NOT SAFE? THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694867March 17, 2015
EXTERIOR LIGHTING
TOTAL FAILURE OF BOTH HIGH BEAM HEADLIGHTS. TOYOTA REFUSES TO CONSIDER THIS A WARRANTY ITEM. ALTHOUGH THIS IS A SAFETY ITEM IN N.Y. STATE, TOYOTA DOES NOT FEEL THAT THIS IS A SAFETY ISSUE. UPON CHECKING THE INTERNET, I FIND THAT MY PROBLEM IS NOT AN ISOLATED CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682996February 12, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FUNCTIONED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680619February 2, 2015
STRUCTURE, VISIBILITY/WIPER
DASHBOARD IS STICKY AND SHINY. THE SHEEN ON THE DASH ALSO CREATES A GLARE ON SUNNY DAYS, WHICH CREATES A SAFETY HAZARD. TOYOTA IS AVOIDING A RECALL FOR THE USE OF INFERIOR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679773January 29, 2015
VEHICLE SPEED CONTROL
I WAS COASTING, BARELY MOVING WHEN I HEARD THE ENGINE REV UP AND ACCELERATE. MY FOOT WAS NOT ON THE GAS. BEFORE I COULD APPLY BRAKES MY CAR HIT THE HOUSE. I WAS ABOUT 2 FEET FROM THE HOUSE SO THERE WAS NOT MUCH TIME TO REACT. THIS ALL TOOK PLACE IN 1-2 SECONDS. I HAD TURNED INTO A DRIVEWAY TO PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676639January 20, 2015
EXTERIOR LIGHTING
TOYOTA HAS ISSUE WITH DAY TIME RUNNING LIGHTS AND HIGH BEAMS. THEY WILL ONLY WARRANTY IF UNDER 72000 MILE OR 5 YEARS. IF THEY HAVE A PROBLEM THEY SHOULD STAND BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676439January 19, 2015
EXTERIOR LIGHTING
LIGHTS JUST STOPPED WORKING. TOYOTA ACKNOWLEDGED THERE WAS A PROBLEM WITH THE HEAD LIGHTS AND WROTE SEVERAL DEALER SERVICE MEMOS CONCERNING THIS PROBLEM. AFTER TALKING WITH TOYOTA CONSUMER AFFAIRS THAT THIS WAS THEIR PROBLEM AND THEY SHOULD FIX IT, THEY SAID IT WAS OUT OF WARRANTY. THEY EVEN ADVISED ME THAT THE LOW BEAMS MAY FAIL. THEY WERE NOT CONCERNED ABOUT MY SAFETY AND TOLD ME JUST ABOUT TO POUND SAND. THEY COULD CARE LESS ABOUT THIS, EVEN THOUGH THEY'RE AWARE OF THE PROBLEM. MY SAFETY MEANS NOTHING, EVEN AFTER OWNING 5 TOYOTA VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672347January 14, 2015
STRUCTURE
THERE WAS ONE CRACK THAT APPEARED ON THE DASHBOARD, ON THE DRIVERS SIDE. SINCE THEN, THERE IS ONE LONG DEEP CRACK ALONG THE TOP FRONT EDGE OF THE DASHBOARD THAT EXTENDS ALMOST THE ENTIRE LENGTH. ADDITIONALLY, THERE ARE 23 MORE CRACKS BETWEEN THE DRIVER AND PASSENGER SIDE. BECAUSE THIS DASHBOARD HAS THE AIRBAG INSIDE ON THE PASSENGER SIDE WE DON'T FEEL SAFE DRIVING WITH THE CRACKED DASHBOARD. ANYTHING THAT WOULD MAKE AN AIRBAG GO OFF TOO SOON OR GO OFF TOO LATE COULD BE VERY SERIOUS. IT IS OUR OPINION, THAT THIS IS A DEFECTIVE PART AND TOYOTA SHOULD RECALL THE CAR AND ISSUE A TECHNICAL SERVICE BULLETIN OR POLICY THAT GIVES DEALERSHIPS DIRECTION TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672125January 13, 2015
SEATS
I WAS READING YOUR RECALL NOTICE 14V-743 I CALLED MY TOYOTA SERVICE DEPT AND THEY SAID THIS ONLY APPLIED TO VEHICLES THAT WENT THRU THE SOUTHEAST TOYOTA DISTRIBUTORS, I BELIEVE MINE WENT THROUGH GULF STATES TOYOTA IN HOUSTON. MY WIFE NOTICED A BURNING SMELL WHEN I USED MY SEAT HEATERS SO I HAVE QUIT USING THEM. WOULD THIS PROBLEM APPLY TO ALL CARS LISTED IN THE SOUTHEAST TOYOTA BULLETIN OR ONLY CARS THAT WENT THRU THEIR FACILITY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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