Toyota Avalon Complaints (2014)

114 consumer complaints on file.

#10959717March 9, 2017
STEERING
HEARD RATTLING NOISE IN STEERING WHEEL WHEN MAKING LEFT OR RIGHT TURNS. I REMOVED THE 2 PLASTIC COVERS ON EACH SIDE OF THE STEERING WHEEL AND THEN CONTINUED TO DRIVE IN HOPES THAT WHATEVER WAS LOOSE AND RATTLING WOULD FALL OUT. AFTER ABOUT A WEEK OF DRIVING, A SMALL ALUMINUM FASTENER (SCREW) FELL OUT OF THE STEERING APPARATUS. APPROXIMATELY 3 WEEKS LATER, NOTICED THE SAME RATTLING NOISE THAT'S OCCURRING WHEN TURNING THE STEERING WHEEL. SUSPECT ANOTHER FASTENER IS LOOSE INSIDE THE STEERING WHEEL ASSEMBLY. THIS FASTENER HAS YET TO FALL OUT OF THE STEERING WHEEL ASSEMBLY AND CONTINUES TO MOVE FREELY INSIDE THE STEERING WHEEL WHEN MAKING TURNS. I'M CONCERNED THAT THIS METAL FASTENER COULD CAUSE A SHORT WITHIN THE STEERING WHEEL CAUSING THE AIRBAG TO DEPLOY OR MAKE THE STEERING WHEEL MALFUNCTION. IS THIS A PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954981February 15, 2017
UNKNOWN OR OTHER
AUTO SUDDENLY BRAKED TO A STOP FOR NO APPARENT REASON. AUTO HAD BEEN REPAIRED FOR THE RECALL, 15V728000, FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING. HAS OCCURRED TWICE IN THE LAST MONTH. HAVE SINCE DEACTIVITED THE PRE-COLLISION SYSTEM. BOTH OCCURRENCES HAPPENED WHILE ON CRUISE CONTROL, TRAVELING AT 55 MPH IN ONE CASE AND 60 MPH IN THE OTHER. BOTH WERE ON STRAIGHT, LEVEL HIGHWAYS WITH NO OBVIOUS CAUSE. THE 55 MPH CASE WAS WHILE CRUISE WAS SET AT 60 MPH BUT CRUISE CONTROL WAS CONTROLLING AT THE LOWER SPEED TO CONTROL THE DISTANCE FROM THE CAR AHEAD OF ME. THE CAR AHEAD DID NOT BRAKE OR SLOW DOWN. THERE WAS NO COLLISION IN EITHER CASE. MY DIAGNOSIS IS THAT THE REPAIR FOR THE ABOVE RECALL DID NOT CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946128January 24, 2017
STEERING
2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO LACK OF COMMUNICATION FROM SERVICE DEPARTMENT ABOUT REPAIRS TO PCS SYSTEM MALFUNCTION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925295November 10, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925189November 9, 2016
POWER TRAIN
WHILE THE VEHICLE IS COASTING AT A STEADY SPEED ON A STRAIGHT ROAD (~30-40 MPH), A SLIGHT ROARING NOISE CAN BE HEARD FROM THE ENGINE BAY WHILE SITTING IN THE PASSENGER COMPARTMENT. THE DEALER, NORTHSIDE TOYOTA OF CHICAGO, INSPECTED THIS VEHICLE ON FRIDAY, NOVEMBER 4, 2016, AND DETERMINED THAT THE TRANSMISSION IS FAILING AND WILL NEED TO BE COMPLETELY REPLACED. HOWEVER, THEY CLAIM THAT, DUE TO A "COLLISION IMPACT" (A VEHICLE WHICH SCRAPED THE PASSENGER SIDE OF THE FRONT BUMPER AND WHICH MIRACULOUSLY DID NOT IMPACT EITHER THE ENGINE OR THE BODY FRAME), A LEAK HAS BEEN CAUSED FROM A "CLIP" THAT IS "MISSING," AND BASED ON THESE GROUNDS, THE DEALER IS REFUSING TO REPAIR THE TRANSMISSION. INSTEAD, THEY HAVE TOLD US WE NEED TO EITHER REPLACE THE TRANSMISSION OUT OF POCKET ($6000.00 - $7000.00) OR GO THROUGH OUR INSURANCE. THIS KIND OF PROBLEM MIGHT BE NORMAL FOR AN OLDER VEHICLE, BUT WHAT IS UNUSUAL ABOUT THIS CASE IS THAT THIS HYBRID AVALON IS ONLY 2 YEARS OLD AND BARELY CLOCKED 16,000 MILES. IT IS COMPLETELY UNACCEPTABLE FOR SUCH A MAJOR COMPONENT OF A NEARLY-NEW VEHICLE TO FAIL SO SOON AND THE DEALER IS WAVING IT OFF AS NOT A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917265October 19, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907221September 16, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE CENTER CONSOLE, WHERE THE CUP HOLDERS WERE LOCATED, WOULD BECOME HOT WHEN THE HEAT WAS ACTIVATED AND COLD WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904222September 6, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901996August 27, 2016
UNKNOWN OR OTHER
FORWARD COLLISION AVOIDANCE SYSTEM. RECALL 15V728000. RECALL WAS DONE. NOW THERE SEEMS TO BE NO AUTOMATIC BRAKING. I HAVE RUN UP ON OTHER CARS AND THERE IS NO BRAKES APPLIED OR WARNING CHIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901997August 27, 2016
UNKNOWN OR OTHER
DASH CHROME TRIM. ON EVERY SUNNY DAY THE BRIGHT WORK ON THE DASH REFLECT THE SUNLIGHT IN TO YOUR EYES.THIS TEMPORARILY BLINDS YOU. I HAVE COMPLAINED TO DEALER. I WAS TOLD THERE IS NO PROBLEM. I HAVE SEEN OTHER COMPLAINTS ON THE INTERNET. SO I AM NOT THE ONLY ONE. I HAVE READ ON THE 2016 MODELS THEY HAVE REMOVED OR DULLED T HETRIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898301August 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 50 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED WHIPLASHES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW CENTER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM (PCS) WARNING INDICATOR HAD PREVIOUSLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10889036July 27, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PARTS. THE SYSTEM WAS DISCONNECTED AS AN INTERIM SOLUTION MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO INDICATE A REASONABLE TIME FRAME FOR THE REMEDY AND PARTS. THE CONTACT EXPERIENCED THE SYSTEM RANDOMLY ENGAGING WHILE MAKING A TURN AND HAD TO ADJUST TO ENSURE THAT THERE WAS NO FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881971July 1, 2016
WHEELS
BRIDGESTONE TURANZA EL400 P215/55R17 TIRES SHOWING EXCESSIVE WEAR. MILEAGE ON CAR 30,579. THESE ARE ORIGINAL MANUFACTURERS EQUIPMENT. BECAUSE OF TREAD WIRE EXPOSURE, CAR DEEMED TO DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875184June 20, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871265May 27, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869958May 24, 2016
FORWARD COLLISION AVOIDANCE
2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO MANUFACTURERS FAILURE/UNABLE TO REPAIR THE PRE-COLLISION SYSTEM RECALL NOTICE WITHIN A REASONABLE AMOUNT OF TIME. *SMD RECALL # 15V728000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865692May 18, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 30 MPH, THE SEAT BELT INDEPENDENTLY TIGHTENED UP AND THE VEHICLE ABRUPTLY STOPPED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865000May 15, 2016
FORWARD COLLISION AVOIDANCE
TOYOTA'S 11/03/2015 SAFETY RECALL NOTICE INSTRUCTED ALL OWNERS TO TURN OFF THE PCS ( PRE-COLLISION SYSTEM ). NOT HAVING THIS VERY IMPORTANT SAFETY FEATURE OPERABLE FOR THIS LENGTH OF TIME IS EXTREMELY DANGEROUS AND SHOULD NOT BE LEGAL. I PAID A-LOT OF $ TO HAVE THIS SYSTEM AND AS A SENIOR CITIZEN I AM NOT COMFORTABLE DRIVING WITH IT TURNED OFF. WHY HASN'T TOYOTA FOUND A FIX FOR THIS MONTHS AGO?? PLEASE HELP ME AND ALL TOYOTA AVALON 2014 AND 2015 OWNERS GET TOYOTA TO FIX THIS SERIOUS PROBLEM IMMEDIATELY BEFORE MORE PEOPLE ARE SERIOUSLY INJURED OR KILLED BECAUSE TOYOTA TOLD US TO TURN THE PCS OFF. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863648May 6, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863363May 5, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PCS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WHERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATED FAILURE MILEAGE WAS 20,930. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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