Toyota Avalon Complaints (2013)

160 consumer complaints on file.

#11257036September 20, 2019
VEHICLE SPEED CONTROL
2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE UNINTENDED ACCELERATION CAUSED A CRASH INTO A WALL AND ANOTHER VEHICLE. THE AIBAGS DEPLOYED. THE DRIVER AND TO PASSENGER RECEIVED MINOR CUTS AND BRUISES. THE VEHICLE WAS TOTALED. *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11256270September 17, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY VEHICLE WHILE HOLDING THE BRAKE (STATIONARY) AT A STOP SIGH, THE VEHICLE ACCELERATED AND HIT THE BACK OF THE CAR IN FRONT.. FOR 5 DAYS IT WORKED AND THE FOLLOWING WEDNESDAY IT ACCELERATED AGAIN ( IN MOTION) WHILE PARKING IN THE HANDICAP SPACE AT IDLE SPEED AND BRAKES. TOYOTA MOTOR NORTH AMERICA, INC. SENT ME A LETTER THAT STATED THAT THEY COULD NOT FIND ANY PROBLEM WITH THE VEHICLE. THEIR INSPECTOR CALLED ME AND TOLD ME THE CAR WORKED GREAT AND THE MASTER WARNING SIGNAL WAS NOT FLASHING NOR BUZZING AND HE WOULD SEND ME A COPY OF THE COMPUTER PRINT OUT BUT IT WAS NEVER SENT. I DID GET SOME KIND OF A RECORD BUT IT COULD NOT BE COPIED, I TOOK A PICTURE OF IT BUT IT IS IN SOME TYPE CODE( A COMPUTER FILE) THE TEST CONSISTED OF A ACCELERATION AND STOPPING TEST 22 DAYS AFTER THE 1ST INCIDENT, THE CAR WORKED WELL FOR THE DAYS BETWEEN THE INCIDENTS. THE MASTER WARNING SIGNAL WAS FLASHING AND BUZZING, INSTRUCTIONS WAS TO STOP THE CAR AND HAVE IT TOWED TO A DEALER THEY DESCRIBED ONE INCIDENT , I DON'T KNOW WHICH INCIDENT THEY CHECKED FOR THERE WERE TWO INCIDENTS 5 DAYS APART. THE REPORT IS A SHAM I CAN SEND YOU A COPY OF THEIR LETTER. TEXT A COPY OF THIS COMPUTER INFO OR FORWARD THE E-MAIL WITH THE COMPUTER INFO THAT I COULD NOT COPY WITH MY COPIER. I DON'T UNDERSTAND ANY OF THE COMPUTER INFO.. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11252055August 28, 2019
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND THE CONTACT NOTICED THAT THE PASSENGER SIDE EXTERIOR MIRROR HAD SHATTERED. THE MIRROR WAS NOT STRUCK BY ANY FOREIGN OBJECTS. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON TOYOTA (LOCATED AT 2900 MS-39, MERIDIAN, MS 39301, (888) 781-0044) WHERE IT WAS DIAGNOSED THAT THE MIRROR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246404August 26, 2019
UNKNOWN OR OTHER
HEADLINER NEAR THE REAR WINDOW IS FALLING DOWN BLOCKING PART OF THE REAR VIEW FROM THE REAR VIEW MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246524August 26, 2019
UNKNOWN OR OTHER
THE REAR WINDOW SHADE (WHICH SHOULD AUTOMATICALLY GO DOWN WHEN YOU PUT THE CAR IN REVERSE) WAS STUCK IN THE UP POSITION WHICH MADE IT DIFFICULT TO SEE CLEARLY WHEN BACKING UP ALSO AT NIGHT. TOYOTA SAID IT WAS NOT WARRANTIED AND THAT THEY WOULD NOT BE RESPONSIBLE FOR THE COAST $1400 TO REPLACE A BAD MOTOR EVEN THOUGH I SAID IT WAS A SAFETY HAZARD. IN THE END I PAID $395.58 TO HAVE THE MOTOR DISCONNECTED SO I COULD SEE CLEARLY OUT THE BACK WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244471August 16, 2019
PARKING BRAKE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE REVERSING OUT OF THE DRIVEWAY, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS TIMES AND SPEEDS. THE VEHICLE WAS TAKEN TO TOYOTA OF DES MOINES (1650 SE 37TH ST, GRIMES, IA 50111, (515) 276-4911) WHERE IT WAS DIAGNOSED THAT THE BRAKE INJUNCTION WITH THE LEFT TURN SINGLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234125July 23, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR WINDOW PRIVACY SCREEN WAS STUCK IN THE UP POSITION; THEREFORE, BLOCKING HIS VISIBILITY WHEN ATTEMPTING TO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221582June 20, 2019
STRUCTURE:BODY
WHEN IT RAINS HEAVILY (WITHIN THE TWO MONTHS I HAVE OWNED IT), THE ROOF AND/OR SUNROOF LEAKS CAUSING WATER DAMAGE IN MULTIPLE AREAS OF THE ROOF. THE DEALERSHIP CANNOT FIND A CAUSE AFTER THE INITIAL SUNROOF DRAIN WAS CLEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218055June 5, 2019
UNKNOWN OR OTHER
WHEN I PUT THE CAR IN REVERSE, THERE IS A VERY LOUD GRINDING NOISE AS THE RETRACTABLE REAR WINDOW SCREEN TRIES TO GO UP. WHEN THE CAR IS PUT IN GEAR THERE IS A DIFFERENT GRINDING NOISE. THE SCREEN HAS FROZEN IN VARIOUS STAGES OF UP OR DOWN, BUT NOW IS STUCK DOWN, OBVIOUSLY TRYING TO RAISE. ACCORDING TO MANY POSTS ONLINE, INCLUDING SOME FROM TOYOTA DEALERSHIPS, THIS HAS BEEN AN ONGOING PROBLEM FOR OVER 10 YEARS. IT IS A SAFETY PROBLEM AT NIGHT WHEN THE SCREEN HAS BEEN STUCK IN THE UP POSITION AND IT IS DIFFICULT TO SEE OUT. IT IS ALSO A SAFETY PROBLEM BECAUSE THE NOISE IS VERY LOUD AND DISTRACTING. I HAVE TAKEN IT TO TWO DIFFERENT TOYOTA DEALERS WHO SAY IT WILL COST $1,600 TO REPLACE, BUT IT WOULD ONLY BE GUARANTEED FOR 1 YEAR. THE FUSE CAN'T BE REMOVED TO DISABLE IT AND STOP THE NOISE BECAUSE IT WILL AFFECT THE CRUISE CONTROL AND THE BLINKERS. I WANT THE NOISE SILENCED. TOYOTA NEEDS TO FIX THIS ISSUE THROUGH A WARRANTY EXTENSION OR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194499April 7, 2019
VISIBILITY/WIPER
THE REAR RETRACTABLE SUNSHADE WENT UP AND LOCKED IN PLACE AND WILL NOT RETRACT UNDER ANY CIRCUMSTANCES. AT NIGHT IT BECOMES VERY DIFFICULT TO SEE ANY VEHICLES BEHIND YOU. BACKING UP BECOMES A PROBLEM AS WELL FOR IT BECOMES HARD TO SEE PEDESTRIANS AS THEY PASS BEHIND YOU IN PARKING LOTS. VERY DANGEROUS DEFECT AND I HAVE SEEN MANY REPORTS OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11165368January 5, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ECU AND PCS SWITCH TO CONTROL VEHICLE'S SPEED, WILL SUDDENLY REDUCE SPEED ON HIGHWAY IN TRAFFIC ( VERY DANGEROUS) AND VEHICLE WILL ALMOST COME TO STOP WITHOUT WARNING! WARRANTY REPAIRED ON 7-26-16 AT DEALERSHIP, DOING SAME THING AGAIN, SAID NOT COVERED UNDER ORIGINAL RECALL VEHICLE, WARRANTY EXPIRED. HELP...DANGEROUS SITUATION, VERY EXPENSIVE TO FIX...SAME PROBLEM AS BEFORE...ADVISE PLEASE. VEHICLE BEING OPERATED ON BUSY HIGHWAY STARTED MED AUGUST O PRESENT 1/01/19 ON-GOING, BACK TO DEALER +++TIMES+++
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115449August 2, 2018
VISIBILITY/WIPER
MY REAR WINDOW SHADE HAS STOPPED FUNCTIONING. IT IS IN THE UP POSITION AND IS IMPOSSIBLE TO SEE BEHIND ME UNLESS FULL SUN IS PRESENT. THIS IS A CONSTANT SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112079July 18, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS ATTEMPTING TO PARK MY CAR BY BACKING INTO THE PARKING SPACE. AS I WAS GOING FORWARD TO POSITION THE CAR BEFORE BACKING UP INTO THE SPACE, MY CAR SUDDENLY ACCELERATED AND I HAD TO QUICKLY STEP ON THE BRAKES BEFORE IT SLAMMED INTO A TREE. EVEN NORMAL EVERYDAY DRIVING I HAVE NOTICED THAT THERE IS A SURGE FORWARD WHILE APPLYING THE ACCELERATOR. I AM REALLY CONCERNED BECAUSE I DO A LOT OF HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099094May 31, 2018
EXTERIOR LIGHTING
HEADLIGHTS BLOW OUT FREQUENTLY AND NEED REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090959April 30, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE ATTEMPTING TO PARK THE VEHICLE AT APPROXIMATELY 5 MPH, IT INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN THE VEHICLE. THE VEHICLE WENT OVER A CURB AND PLOWED INTO A GARDEN AREA COVERED WITH MULCH BEFORE COMING TO A STOP. THERE WAS NO CRASH OR INJURIES INVOLVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039357October 24, 2017
UNKNOWN OR OTHER
REAR WINDOW SHADE WILL NOT RETRACT. STAYS IN UP POSITION ALL THE TIME. HARD TO SEE AT NIGHT. DEALER SAYS THERE HAS BEEN ALOT OF SHADES THAT QUIT FUNTIONING. NOT COVERED UNDER WARRANTY. $1700 REPAIR IF WANT DONE. CAN'T EVEN DISABLE SO IT WILL RETRACT AND STAY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030445September 29, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE REAR POWER SUNSHADE, WHICH IS STANDARD EQUIPMENT ON THE LIMITED MODEL, RAISES ON ITS OWN AND WON'T GO BACK DOWN CAUSING LOW VISIBILITY. THERE IS NO WAY TO MANUALLY LOWER IT EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023867September 17, 2017
UNKNOWN OR OTHER
REAR WINDOW IS DISTORTED MAKING IT IMPOSSIBLE TO SEE CLEARLY, WHILE SUNLIGHT DISABLES THE BACK UP CAMERA SO I'M NOT ABLE TO CLEARLY IDENTIFY PEDESTRIANS. I'VE OWNED 5 TOYOTAS SINCE 2005 BUT THIS ONE IS THE WORST AND UNSAFE VEHICLE I'VE EVER OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816140July 11, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SMELL OF COMBUSTION GAS THAT COMES INTO CABIN OF VEHICLE UPON ACCELERATION. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS ADVISED THAT PROBLEM WAS NOT RECOGNIZED IN THE TECHNICAL MANUAL; THEREFORE, THERE IS NO REPAIR AVAILABLE. THE CONSUMER BELIEVES CARBON MONOXIDE WAS BEING RELEASED INTO THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993889June 8, 2017
VISIBILITY/WIPER
HEADLINER AT TOP OF REAR GLASS IS DROOPING WHERE THE HEADLINER MEETS, AND HAS DEVELOPED A CREASE AT A POINT IN THE CENTER, RESTRICTING VISIBILITY OUT OF THE REAR WINDOW. IT IS A DEFECT AND THE DEALER (NORTHTOWN TOYOTA - AMHERST, NY) WILL NOT REPLACE/REPAIR AS CAR IS OUT OF WARRANTY. CONTACTED TOYOTA TO ADDRESS THE PROBLEM, AND THEY HAVE NOT RESPONDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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