Toyota Avalon Complaints (2009)
91 consumer complaints on file.
- #11020628August 30, 2017EXTERIOR LIGHTING
DRIVING ON AN UNLIGHTED TEXAS HIGHWAY AT NIGHT MY HI-BEAM LIGHTS WENT OUT. WHEN I CHECKED THEM LATER , BOTH SIDES THE BULB HAD SHATTERED. I WAS DRIVING THE SPEED LIMIT OF 70 AT THAT TIME COUNTING ON THOSE HI-BEAMS TO SPOT WILDLIFE AROUND THE ROAD AREA. AFTER I LOST THE USE OF THE HIGH BEAMS I HAD TO LOWER MY SPEED AND THE AREA WHICH I COULD SAFELY SEE HAD GREATLY DECREASED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11016383August 20, 2017STEERING
THREE TIMES WHILE DRIVING, THE LATCH THAT CONTROLS THE STEERING WHEEL HAS FAILED. THE STEERING WHEEL DROPS ALL THE WAY AGAINST THE DASHBOARD TO THE LOWEST POSITION. THIS ALWAYS OCCURS WHEN DRIVING. MAKING CONTROLLING THE CAR DIFFICULT. THE FIX IS TO REPLACE THE ENTIRE STEERING COLUMN FOR OVER $1200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11013595August 8, 2017AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE CAR FOR SOME REASON HAS THE AIR BAG LIGHT COME ON AND ALSO THE VSC AND ABS LIGHT S COME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004753July 12, 2017UNKNOWN OR OTHER
MY CAR IS A PUSH START BUTTON. A FEW WEEKS AGO, MY VEHICLE WOULD NOT START SO HAD TO HAVE SOMEONE CHECK IT OUT ONLY TO FIND OUT IT WAS THE BATTERY IN THE REMOTE. AND THE 2ND REMOTE HAD A DEAD BATTERY. FORTUNATELY IT WAS IN MY DRIVEWAY. WHAT IF THIS HAD HAPPENED WHEN TRAVELING TO MY HOMETOWN IN CANADA AND I GOT STRANDED IN THE MIDDLE OF NOWHERE. HOW DID THIS PUSH BUTTON START GET PASSED BY SAFETY. AM I THE ONLY ONE COMPLAINING ABOUT THIS. THIS IS A SERIOUS MATTER. IS THERE A WAY I COULD HAVE A REGULAR KEY IGNITION PUT IN TO THE CAR?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10980225April 24, 2017EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. WHILE DRIVING, BOTH THE DRIVER AND PASSENGER SIDE HEADLIGHTS SUDDENLY SHUT OFF. UPON INSPECTION, THE CONTACT DISCOVERED THAT BOTH LIGHT BULBS HAD SHATTERED INSIDE THE HEAD LAMP HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A DEFECTIVE HEAD LAMP HOUSING. THE BULBS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. UPDATED 06/13/17*LJ CONSUMER STATED FURTHER DISCUSSION WITH THE DEALER ( ANDREW TOYOTA) CONFIRMS THAT TOYOTA HAS CHANGED THE HEADLIGHT HOUSING DESIGN THAT ACCOMODATES A DIFFERENT HIGH BEAM BULB THAT WILL NOT SHATTER. DEALER REFUSES TO REPLACE THE HOUSING. UPDATED 9/27/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10966723March 18, 2017EXTERIOR LIGHTING
JUST FOUND OUT THAT MY BRIGHT BEAM DOESN'T FUNCTION AND NEVER HAS SINCE I PURCHASED THE VEHICLE NEW IN 2009. THERE WERE SERVICE BULLETINS BUT TOYOTA DEALER NEVER CHECKED TO DETERMINE IF THERE WAS A PROBLEM, TOLD ME THEY DON'T CHECK IF CUSTOMER DOESN'T COMPLAIN. I DIDN'T KNOW I WAS RESPONSIBLE FOR READING SERVICE BULLETINS. I JUST PAID NEARLY $200 FOR REPAIRING THE HIGH BEAM LIGHTS. IT HAS BEEN DANGEROUS DURING NIGHT DRIVING BUT I ASSUMED THAT WAS THE WAY AVALON WERE BECAUSE THEIR FRONT END SITS LOW. I THINK REIMBURSEMENT IS IN ORDER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919018October 26, 2016ENGINE
AS I PULLED INTO A PARKING SPACE AT MY HAIRDRESSER'S (PART OF A STRIP MALL) AND HAD ALMOST REACHED THE CEMENT PARKING STOP, MY CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, AND CRASHED INTO THE GLASS STOREFRONT BEFORE I WAS ABLE TO STOP. IT FELT AS IF THE CAR HAD SUDDENLY ACCELERATED ON ITS OWN. LUCKILY, THE STOREFRONT WAS VACANT, SO NO ONE WAS INJURED, INCLUDING MYSELF, BUT THERE WAS SIGNIFICANT DAMAGE TO THE STOREFRONT AND MY VEHICLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10862953May 4, 2016EXTERIOR LIGHTING
THE HEADLIGHTS GO OUT WHEN OPERATING THE CAR WITHOUT WARNING. THIS HAPPENS WHEN DRIVING ON RESIDENTIAL, HIGHWAYS AND INTERSTATE ROADS. CANNOT DRIVE THE CAR AT NIGHT FOR FEAR THAT THEY WILL GO OUT WHEN I AM DRIVING. DEALER WANTED $2,900 TO REPLACE THE HEADLIGHTS. THIS IS A SAFETY ISSUE WHICH THE MANUFACTURER SHOULD ADDRESS AND BE RESPONSIBLE FOR. THE LIMITED TSB WHICH THEY ISSUED WOULD NOT HAVE HELPED ME. WAS NOT COVERED UNDER EXTENDED WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10852917April 1, 2016STEERING
MY 2009 TOYOTA NOW HAS 85000 MILES ON IT AND I HAVE JUST BEEN TOLD THAT THERE IS A PROBLEM WITH A TORN CV AND POWER STEERING BOOT ALONG WITH A RETURN HOSE. THE POWER STEERING UNIT IS LEAKING AND THE PRICE TAG TO REPAIR THESE ITEMS IS $1912.21. IN READING MY CONSUMER REPORTS TROUBLE SPOT REPORT I SEE THAT THIS HAS BEEN A PROBLEM FOR OTHER OWNERS FROM 2007 THROUGH 2010 AND I AM SURPRISED THAT TOYOTA HAS NOT RESOLVED THIS PROBLEM BY ISSUING A RECALL FOR THAT SPECIFIC DEFECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819453January 11, 2016AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/10/16*LJ UPDATED 03/14/16. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10816287December 26, 2015ELECTRICAL SYSTEM
I HAVE OWNED THE CAR FOR 2-1/2 YEARS. IN THAT TIME I HAVE REPLACED THE HIGH BEAM LIGHTS TWICE. CURRENTLY, THE RIGHT HAND HIGH BEAM LIGHT IS BURNED OUT AND WILL NEED REPLACED A THIRD TIME. I GOT A RUDE AWAKENING WHEN THE RIGHT HAND LOW BEAM LIGHT BURNED OUT YESTERDAY. I DISCOVERED THAT THE LOCAL AUTO ZONE WANTS $170 FOR THE BULB ... ALONE. I CAN'T IMAGINE WHAT IT WILL COST TO HAVE SOMEONE PUT IT IN THE CAR. IN MY OPINION, THE COST OF REPLACING THIS HEADLIGHT IS EXCESSIVE AND SHOULD HAVE BEEN CONSIDERED BY TOYOTA WHEN THEY USED THIS SYSTEM IN THEIR AUTOMOBILES. THE AVERAGE JOE. IS GOING TO BE RELUCTANT TO REPLACE THE BULB. THIS RENDERS THE CAR UNUSABLE IN THE NON-DAYLIGHT HOURS. HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10787264October 30, 2015VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A FEW VEHICLES DRIVING ON THE ROAD, A CURB, AND A PARKED VEHICLE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED UNKNOWN INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10783048October 16, 2015EXTERIOR LIGHTING
WHILE DRIVING DURING DARK HOURS , THE HEADLIGHTS GO OFF OR JUST DRIVER SIDE HEADLIGHT GO OFF AT SOME TIME .I HAVE TO TURN IT OFF AND BACK ON BY SWITCH ATTACH TO STERLING . THEY WORK BACK ON FOR SOME TIME AND THEN GO OFF AGAIN.IT DOES HAPPEND EVERY DAY TO ME ON CITY STREET AND HIGHWAY. IT'S SCARY AND UNSAFE . ITS HIGH RISK SAFETY ISSUE WHILE DRIVING AT DARK TIME HOURS. PLEASE MAKE TOYOTA CORP. FIX THIS ISSUE . THEY KNOW ABOUT THAT PROBLEM, DEFFECT FOR SO LONG.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781023October 9, 2015EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS REPAIRED, BUT THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10767428September 22, 2015EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE LOW BEAM HEADLAMPS SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH THE CAUSE UNKNOWN. THE HIGH INTENSITY BULBS WERE REPLACED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10759140August 25, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER AND PASSENGER SIDE HEADLIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,920.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705405April 13, 2015EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS FAILED TO OPERATE AND CAUSED THE LOW BEAMS TO MALFUNCTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692744March 7, 2015STRUCTURE:BODY
THE PAINT ON THE FRONT BUMPER AND THE BACK BUMPER DOESN'T MATCH THE CAR. WHEN LOOKING AT THE CAR FROM THE SIDES AND THE FRONT BUMPER ARE ONE COLOR AND THE CAR IS A DIFFERENT COLOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692741March 7, 2015STEERING, ELECTRICAL SYSTEM
THE HORN WORKS WHEN IT WANTS TO AND THE STEERING WHEEL SOMETIMES MOVES. THE CAR SITS LOWER THAN IT SHOULD CAUSING THE TIRES TO SCRAPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682553February 10, 2015STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55-60 MPH, THE ROOF OF THE VEHICLE STARTED LEAKING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0