Toyota Avalon Complaints (2002)

116 consumer complaints on file.

#10747804August 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS ABLE TO ADJUST THE PRETENSIONERS ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS RESET; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726018June 18, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES
MY 2002 TOYOTA AVALON CONTINUED TO ACCELERATE WHEN I TOOK MY FOOT OFF THE GAS PEDDLE AND DEPRESSED THE BRAKE. I TRIED USING THE BRAKE AND EMERGENCY BRAKE TO STOP THE CAR, BUT I COULD NOT STOP THE CAR'S ACCELERATION. MY CAR ENDED UP SLAMMING INTO A HOUSE. IT WAS INVESTIGATED BY SHELBY TOWNSHIP MICHIGAN POLICE AND CONFIRMED THE ACCELERATED WAS STUCK. I RECEIVED SEVERE INJURIES IN THIS ACCIDENT INCLUDING A HEAD INJURY, AND NECK & BACK INJURIES. I AM CONCERNED ABOUT THE SAFETY OF OTHER PEOPLE DRIVING A SIMILAR CAR. PLEASE INVESTIGATE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10712856April 25, 2015
AIR BAGS
AIR BAG WARNING LIGHT CAME ON:DEALER - LABOR 59067 CHECKED ALL CONNECTIONS. CHECKED CODES. CLEARED CODES. AIR BAG WARNING "RED" LIGHT CAME BACK ON WITHIN A FEW DAYS DEALER OFFERED A REPAIR APPROXIMATE COST $2,000.00 I DID NOT ACCEPT DID NOT REPAIR AM DRIVING THE CAR SINCE WITH WARNING LIGHT ON ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689651February 20, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT DISCLOSE IF THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000. UPDATED 04/06/15*LJ UPDATED 11/3/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680860February 3, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE. UPDATED 4/7/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676990January 21, 2015
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKES AGAIN BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED STERNUM AND HEART BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10670199January 5, 2015
STRUCTURE:BODY
WHEN I WANTED TO EXIT THE CAR FROM THE DRIVER'S SIDE, THE INSIDE DOOR HANDLE WOULD NOT WORK. I HAD TO OPEN THE WINDOW AND USE THE OUTSIDE HANDLE TO EXIT THE CAR .I WAS THEN ABLE TO EXIT THE CAR. I HAD TO HAVE THE DRIVER'S SIDE DOOR ASSEMBLY REPLACED.THAT WAS THE FIRST TIME THIS HAPPENED. THE SAME THING HAPPENED AGAIN IN NOVEMBER 2014. THE INSIDE DRIVER'S DOOR HANDLE WOULD NOT LET ME EXIT THE CAR AND I WAS TRAPPED INSIDE AGAIN. THE INSIDE DOOR HANDLE CABLE SNAPPED. I HAD TO HAVE THE CABLE REPLACED. THIS HAPPENED TWICE WITHIN A 5 YEAR PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652462November 4, 2014
AIR BAGS
WITHOUT INCIDENT, ABOUT 2 MONTHS AGO, THE AIRBAG LIGHT CAME ON WHEN CAR STARTED AND CONTINUES TO BLINK WHILE CAR IS RUNNING. I HAVE APPROXIMATELY 99,000 MILES ON MY 2002 TOYOTA AVALON. LOCAL MECHANIC TESTED WITH HIS EQUIPMENT AND FOUND A PROBLEM WITH PASSENGER SIDE AIRBAG. HE REFERRED ME TO DEALER TO MAKE REPAIRS. CALLED DEALER AND WAS TOLD THEY WOULD HAVE TO RE-CHECK AT COST OF MORE THAN $100 AND THEN WOULD CHARGE ME FOR ANY REPAIRS THAT WERE NEEDED, BUT COULD NOT QUOTE PRICE UNTIL THEY PERFORMED TEST. I THEN READ ABOUT RECALLS OF 2002 AVALON, BUT MY DEALER SAID THAT I WOULD HAVE TO PAY BECAUSE MY MAKE AND MODEL HAD NOT BEEN RECALLED. I CANNOT JUSTIFY PAYING $100+ FOR A RE-TEST AND THEN HAVING TO PAY ANY AMOUNT DEALER CHARGES TO REPAIR A 12 YEAR OLD AUTO. I DO NOT TRUST THIS DEALER BECAUSE OF PAST DEALINGS WITH THEIR SALES AND SERVICE DEPARTMENTS. PLEASE ADVISE ME. I TRANSPORT MY ELDERLY AUNT ON OCCASION. IS IT SAFE FOR HER TO RIDE IN THE FRONT PASSENGER SEAT? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632589September 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIRBAG LIGHT ILLUMINATED INTERMITTENTLY. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630731September 4, 2014
AIR BAGS
I OWN A 2002 TOYOTA AVALON XL. THE SRS AIRBAG LIGHT ON THE DASHBOARD IS CONSTANTLY BLINKING. I TOOK THE VEHICLE TO A REPAIR SHOP THAT TESTED IT AND SAID THAT THERE IS A SHORT IN THE DRIVERS SIDE SQUIB CIRCUIT. THERE WAS NO INCIDENT TO TRIGGER THIS. APPARENTLY THIS IS A MANUFACTURING DEFECT AND SHOULD BE FIXED VIA A RECALL BY TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627547August 22, 2014
AIR BAGS
THE SRS WARNING LIGHT ON THE DASHBOARD BLINKS CONTINUOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584942April 25, 2014
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 215,000. UPDATED 6/27/14*CN THE CONSUMER STATED THE STEERING WHEEL LOCKED UP AND SHE WAS UNABLE TO TURN THE WHEEL LEFT OR RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576889April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CHECK ENGINE LIGHT ILLUMINATED AND THEN FLASHED RANDOMLY EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN PIN AND AN ENVIRONMENTAL CONTROL BOX NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE FAILURE STILL RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO A MECHANIC, WHERE THE RADIATOR WAS REPLACED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE STEERING FAILURE HOWEVER AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140000. UPDATED 05/22/14 MA UPDATED 8/8/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576908April 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED RECURRINGLY. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES WHERE THE SYSTEM WAS RESET BUT TO NO AVAIL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V147000(AIR BAG) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550051October 29, 2013
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING HOME ON 9/24/13 MY CHECK ENGINE LIGHT CAME ON, I DROVE RIGHT TO THE TOYOTA DEALERSHIP. I WAS INFORMED THAT THE CATALYTIC CONVERTER SYSTEM WAS BELOW THRESHOLD ( CODE P0420). THIS REPAIR COST ME $2,541.27. I WAS TOLD THIS WOULD CORRECT THE PROBLEM WITH MY AIR BAG LIGHT FLASHING. AFTER PAYING FOR THIS REPAIR MY AIR BAG LIGHT CONTINUES TO FLASH, EVEN THOUGH THE SERVICE REPRESENTATIVE SAID THE DIAGNOSTIC DID NOT SHOW A CODE. I WAS PREVIOUSLY TOLD THE CODE FOR THE AIR BAG WAS B0113. SINCE PURCHASING THIS 2002 AVALON I HAVE HAD TO HAVE THE VALVE ASSY, IDLE REPLACED AT A COST OF 978.63, THIS IS IN ADDITION TO REGULAR SCHEDULED SERVICES. I HAVE OWNED OTHER CARS FOR THE SAME LENGTH OF TIME AND MILES AS THIS TOYOTA AND I HAVE NEVER HAD SO MANY PROBLEMS OUTSIDE REGULAR SERVICES WITH ANY OF MY OTHER VEHICLES (MAZDA AND ACURA) I HAVE COMPLETELY LOST CONFIDENCE IN THE TOYOTA BRAND. I BELIEVE THERE ARE DEFECTS WITH THE ELECTRICAL SYSTEM IN THE 2002 AVALON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511875May 14, 2013
STEERING
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V345000 (STEERING) WAS PERFORMED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL BECAME HARD TO TURN AND MADE A LOUD CLICKING NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 155,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511231May 9, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 1 MPH AND GOING THROUGH A CAR WASH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A VEHICLE DIRECTLY IN FRONT OF IT. THE CONTACT PUT THE VEHICLE IN REVERSE AND AGAIN THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE VEHICLE DIRECTLY BEHIND IT. THE CONTACT SUFFERED INJURIES TO HER NECK AND BACK. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,655.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10511111April 23, 2013
AIR BAGS
I WAS DRIVING IN TRAFFIC AND I PUT ON MY BRAKES SUDDENLY AND THE SRS LIGHT CAME ON AND REMAINED ON ALL DAY. I TOOK IT INTO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC WHICH COST ME 97 DOLLARS, THE CODE WAS B0113 RIGHT SIDE AIR BAG DEFECT. I WAS QUOTED 2,000 DOLLARS TO REPAIR. THE AIR BAGS ON MY CAR HAVE NEVER DEPLOYED AND I THINK THERE IS A DEFECT WITH THE AIR BAGS AND SHOULD BE REPAIRED BY TOYOTA FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464392July 6, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER OF THE VEHICLE CRASHED INTO A CEMENT DIVIDER ON THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE DRIVER OF THE VEHICLE AND THE CONTACT, WHO WAS IN THE FRONT PASSENGER SEAT, WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE VEHICLE SUFFERED A NECK INJURY AND THE CONTACT SUFFERED A CONCUSSION AND FRACTURED VERTEBRAE REQUIRING SURGERY. THE CONTACT STATED PRIOR TO THE CRASH THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. ...UPDATED 08-10-12 *BF UPDATED 08/14/2012 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10436143November 16, 2011
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT WAS DRIVING 30 MPH DURING INCLEMENT WEATHER WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER ALSO STATED THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. THE MANUFACTURER INSPECTED THE VEHICLE BUT DID NOT GIVE ANY DETAILS OF WHAT CAUSED THE CRASH. THE FAILURE MILEAGE WAS 101,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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