Toyota 4Runner Complaints

174 consumer complaints on file.

#11694463October 20, 2025
UNKNOWN OR OTHER
The back up camera does not work sometimes. The screen is black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692577October 10, 2025
ELECTRICAL SYSTEM
Intermittently, the center console (navigation) screen and system crash at random. All audio stop and the screen turns black for a few seconds, before resetting to the default view and disconnecting all previously connected devices. This has happened at least 10-20 times while driving during my ownership of the vehicle. I can confirm that it happens when my iPhone is connected to the vehicle via wireless Apple CarPlay, but I am unsure about other circumstances where this may happen. It had happened regardless of which phone is connected or what operating system version is in use - that is, this issue has persisted across several different iPhones and versions of iOS, so it does not appear to be related to the mobile device. When this issue occurs while driving it is very jarring and can be disorienting, as any navigation or other audio ceases. The issue has not been reproduced by a dealer, and the components have not yet been inspected. There were no warnings or other symptoms of this problem. The problem first appeared within 1-2 months of purchasing the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691668October 6, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Brakes- when reversing the brakes make loud grinding / squealing noise. I'm worried at times it will give out by not braking. Electrical- my display panel with the reverse camera turns off which at times can cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690190September 28, 2025
UNKNOWN OR OTHER
Vehicle purchased new on 8/10/2025. Within days, developed severe vibration at highway speeds (70+ mph) and rattling driver-side window. Vehicle was at dealership (AutoNation Toyota Winter Park) from 8/20–8/31/2025; during this time, odometer readings increased significantly without explanation and no mileage log was provided. Vehicle was returned unrepaired, with “take-off” tires installed without disclosure. Issues persisted and vehicle was later taken to a second dealership (Seminole Toyota) from 9/2–9/13/2025. Dealer staff confirmed vibration linked to tire condition, but contradictory invoices and lack of transparency left safety issues unresolved. Concerns: Vehicle stability and vibration at highway speeds. Window rattle impacting safety on uneven roads. Odometer irregularities during dealer custody (mileage logged inconsistent with actual travel). Dealer substitution of tires without proper disclosure. Reason: Unknown – possible tires, suspension, or related system. Manufacturer and dealerships have not resolved after multiple service attempts. Claim filed with NCDS and Toyota, scheduled for Arbitration Hearing on 10/3/2025 at AutoNation Winter Park, FL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689475September 24, 2025
ENGINE
I am writing to formally report a concerning issue with my 2022 Toyota 4Runner, which currently has approximately 22,000 miles. The vehicle is regularly serviced at a certified oil change facility, and during routine use, I noticed a puddle of oil forming in my driveway. Upon contacting the service center, I was advised to bring the vehicle in for inspection. The technician identified a crack in the OEM plastic oil filter housing, which was causing engine oil to leak. I was informed that this is a known issue the technician has encountered on multiple Toyota vehicles equipped with the same plastic housing. To resolve the issue, I purchased a replacement OEM aluminum oil filter housing, which the technician installed. Since the replacement, the oil leak has ceased, and there have been no further incidents. I am concerned that the original plastic oil filter housing may be defective or prone to premature failure, potentially leading to engine damage or safety hazards. I respectfully request that this issue be investigated and considered for a recall or service bulletin, as it may affect other Toyota owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688551September 19, 2025
STRUCTURE:BODY
2025 4Runner had loose window glass on driver and passenger side,hood wobbles and rear spoiler loose hoping for a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688423September 19, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
Loose window glass on driver and passenger side,hood wobbles,rear spoiler loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684612September 2, 2025
SERVICE BRAKES
The brakes in the new 2025 4runner howl and squeal extremely loudly. I avoid braking slowly to try to avoid the noise. The TSB was completed last month: TSB-0046-25. It did not work. The noise is back, and worse. I am worried I am going to get into an accident because the brakes are so egregiously bad. Please help make Toyota fix this. It's crazy!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684529September 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Toyota 4Runner. The contact stated that while attempting to reverse, the contact heard a scratching sound coming from the brakes. No warning light was illuminated. The dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The brake pads were replaced, and the vehicle was repaired. The manufacturer was notified of the failure and was working on the issue, and opened a case. The case number was not provided. The approximate failure mileage was 1,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683354August 27, 2025
STRUCTURE:BODY
Side view mirrors shake to the point you cannot see out of them. Car has 2K miles on it and has been to the dealer 5 times over the past month for resolution. Dealer and toyota have escalated to a more advanced technical team, they took a look at it and informed me it is a normal characteristic of the vehicle with no fix. This is unacceptable and not safe to drive on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682974August 25, 2025
UNKNOWN OR OTHER
Started driving on the freeway when we heard something on the roof of the car and when I opened the moonroof cover from inside the car I could see that the entire moonroof had shattered. All the glass was flying off the car and onto the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682702August 24, 2025
SUSPENSION, WHEELS
70k mile tires only lasted 45k miles. Tires were worn on the insides after rotations every 5k miles. After changing tires, an alignment and inspection demonstrated the front struts were sagging. 4Runner equipped with XREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680482August 13, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
After adjusting the vehicle lock sound level in the settings, it completely disabled my key fobs and the panic function on the key fob. Had to take to dealer to fix. Dealer had never seen the issue before. Been reported online many many times. Dealers and Toyota refuse to acknowledge a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679542August 9, 2025
STRUCTURE:BODY
Last October we purchased a new 4 Runner (vin [XXX] ) and to date we have a little over 200 miles on it. The primary issue surrounding the lack of usage is that the running boards “platform" does not extend far enough out from the body. My wife has an extremely hard time both entering and exiting the vehicle, as the surface area is too narrow at 2 3/4". Even placing your foot parallel with the board is a challenge. On exiting there is a safety hazard as one's heel slips off of the rounded edge. The boards are six inches wide with three inches under the rocker panels. Not certain why this was designed this way as there is zero adjustment on the brackets. This is a potential slip and fall issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678751August 6, 2025
SERVICE BRAKES
When operating in reverse and applying the brakes they make a very loud squeal sound. This is a brand new car, purchased a week ago, with less than 700 miles on it. I spoke with the dealership and they are aware of the issue but have no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678413August 5, 2025
SERVICE BRAKES
Have had 4Runner less than a month and brakes make a horrible load sound when pressing. The noise is worse when reversing. Have gone to toyota twice and said there is nothing that can be done. That they dont know what materia are the breaks done that are causing this. It is extremely dangerous as excessive noise indicates a problem and they dont fix. Pelase help brand new car cant be doing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674658July 18, 2025
AIR BAGS, ELECTRICAL SYSTEM, SEATS
Saturday morning July 12th after starting my vehicle, a warning was presented “SRS AIRBAG SYSTEM MALFUNCTION”. I immediately took it to the dealership where they ran diagnostics. The service advisor admitted he nor his mechanic had ever seen anything like that before. They were unable to detect the issue that day. We planned to return the vehicle Thursday July 17. I dropped it off at 10am and never heard from the dealership again that day. Friday, July 18th I contacted the service advisor around 10 am to get an update in which he said they were looking into it. Friday afternoon, I received a call from the service advisor letting me know that the front passenger Occupant ECU had malfunctioned, costing approximately $1000. After researching this, I learned that Toyota has issued many recalls on this issue with other models. I called Toyota headquarters to see how they would rectify this but ended the conversation with no solution other than it is the consumer’s liability. This is a safety issue that should fall back on the manufacturer, especially given the history of recalls issued on this specific defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674654July 18, 2025
SERVICE BRAKES
Brakes are EXTREMELY loud when going in reverse. Carried to the dealership, they said that they are “aware” of the issue but until a recall is done then their hands are tied. This could lead to improper braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673568July 15, 2025
ELECTRICAL SYSTEM
when turning the steering wheel several things happen. channels change, phone hangs up, GPS stops, air bag light comes on. Dealership inspected and said need to change spiral cable. $1200 dollars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670113June 29, 2025
SERVICE BRAKES
2025 Toyota 4Runner straight from the factory and it is defective. All four brakes shriek going forward and reverse. Although Toyota admits they are aware of the issue as other vehicles have them too, they say they cannot do anything until there is a recall on that model. We have taken it in twice for service as the noise is getting worse and nothing gets done. They say they cannot find anything wrong with it. Yet, they say they cannot do more than inspect it until a fix is found by Toyota itself. They pass around from one service tech to the next and the service department supervisor is always unavailable to give us a better explanation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota 4Runner