Tesla Model Y Complaints

4,325 consumer complaints on file.

#11731248April 14, 2026
STRUCTURE:BODY
Forward storage compartment (FRUNK) is in violation of FMVSS 401. There is no emergency release, neither manual or automatic, installed on this vehicle. Previous year models of this vehicle have an illuminated release button that complies with this regulation. Enclosed in images is an example of previous year models versus what is found in my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731144April 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving using Autosteer feature at 65mph on expressway, attempted to change lanes which caused the cruise control to suddenly turn off causing the car to begin braking hard with traffic behind it. Tesla’s new Model Y has combined the lane keeping and cruise control so if the lane keeping turns off the car suddenly brakes hard from the regenitive brakes. Lane keeping and cruise control should be two separate controls to prevent this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731111April 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The standard cruise control is extremely dangerous. The problem is what I hear is called ghosting. When driving using cruise, and there are no other vehicles nor any other objects such as animals or humans. The car will suddenly decelerate almost to the point of a complete if not overridden by manual takeover. I am under the impression that this is intentionally be done by Tesla, so that you will subscribe to their full self driving service. This can and WILL cause accidents in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730990April 13, 2026
AIR BAGS, ELECTRICAL SYSTEM
**What component or system failed or malfunctioned, and is it available for inspection upon request?** The vehicle experienced a critical failure immediately on the same day of purchase, rendering it not functioning or inoperable. It was deemed to be preexisting from the dealership I bought it from. The battery is malfunctioning affecting the driving capacity and range. --- **How was your safety or the safety of others put at risk?** The failure created a significant safety concern, as the vehicle was not operating reliably immediately after purchase. This placed me at risk of being stranded and potentially exposed to hazardous conditions, including loss of transportation in unsafe or uncontrolled environments. Or stopping while driving. --- **Has the problem been reproduced or confirmed by a dealer or independent service center?** The issue was immediately reported to the dealership, and they acknowledged the problem by agreeing to an exchange of the vehicle due to its defective condition. It was confirmed by a service center of the car's manufacturer. --- **Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?** At this time, the vehicle has inspected by the manufacturer. --- **Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?** Yes, although the manufacturer can't pinpoint when they started but said they had been on since ATLEAST March 10. My purchase was made April 1, undisclosed to me of this huge issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730981April 13, 2026
UNKNOWN OR OTHER
Parked into driveway. Placed car into park. In doing so, car suddenly rapidly accelerated into reverse until I slammed on the breaks. My son was behind the car grabbing something out of the trunk at the time. I could have ran him over if I wasn’t there to slam on the breaks!!! Car was NOT placed into reverse and accelerator was NOT pushed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730815April 13, 2026
STRUCTURE:BODY
The paint on my Tesla Model Y is peeling and delaminating along both sides of the rear trunk/hatch seam, adjacent to the rear glass. The issue appears in the same location on both sides in a symmetrical pattern. There has been no accident, impact, or external damage to these areas. The peeling began gradually and has continued to worsen over time. The symmetry and location suggest this is not normal wear or environmental damage, but a potential defect in paint adhesion or manufacturing at the trunk seam. This condition exposes underlying material and may lead to further deterioration, including corrosion over time. I am reporting this as a potential manufacturing defect affecting durability of the vehicle exterior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730741April 13, 2026
UNKNOWN OR OTHER
Car was on FSD Software version 2026.8.6 Car had trouble centering itself in the lane (so it does a “ping pong effect”) which I believe caused the car to lose control No others cars involved no injuries Lo and behold, 2 days later a software update (2026.8.6.1) to correct this issue is issued by Tesla I have dashcam and footage of the accident which shows car was on FSD and also shows the “ping pong effect”
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730715April 12, 2026
UNKNOWN OR OTHER
[XXX] [XXX] leaving [XXX] through residential gate using Tesla FSD, a car had passed through and the gate was closing. I expected the car to stop, it proceeded at a speed of 10 mph. The barrier struct the rear passenger side of the car. Significant damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730618April 12, 2026
UNKNOWN OR OTHER
The FSD has been failing more often. Yesterday we took a one00 mile trip and the car twice tried to veer into the side cement barrier, more times than I can count. It breaks hard while we were driving over 55 miles an hour. And two times it weirded left over the double line into oncoming traffic lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730598April 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
The forward-facing camera system, Automatic Emergency Braking (AEB), and Autopilot/cruise control have repeatedly failed on a 2023 Tesla Model Y with approximately 22,000 miles. The AEB system becomes unavailable and the Autopilot disengages without warning, including at highway speeds of 70 mph and city speeds of 30 mph. The active safety systems are functional less than 10% of the time. The sudden, unexpected loss of active safety systems at speed presents a serious risk of accident and injury. The problem has been reproduced and confirmed by an authorized Tesla service center on three separate occasions. Repairs attempted include replacement of the triple forward-facing camera assembly (twice) and replacement of the car computer (HW3) with a firmware update. Despite these repairs, the defect recurred within days of each service visit. A fourth service appointment is now scheduled for the same issue. Warning alerts appeared on the vehicle display prior to each failure, specifically "Camera Blocked" and "Automatic Emergency Braking Unavailable." These alerts were first detected in August 2025 and have recurred through January 2026. All three repair attempts were covered under the manufacturer's Basic Vehicle Limited Warranty, confirming acknowledgment of a manufacturing defect. The vehicle and components have been inspected by the manufacturer's authorized service technicians. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730585April 11, 2026
SUSPENSION
Squeaking (lubrication failure) of the front suspension components, prematurely, are a common and widespread issue with Tesla vehicles. I have approximately 60k miles on my model Y and the front control arms are making noises. Tesla wants to replace a significant amount of suspension components at a high cost, instead of a recall (or creating serviceable lubrication points on these components). The NHTSA needs to hold Tesla accountable for faulty suspension design and lack of maintainability leading to premature failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730480April 10, 2026
TIRES
This is about my tires, follow-up from my previous report ID 11726883 regarding inadequate original tires. Since 1. Tesla was unresponsive to my defective tire issue, 2. Discount Tire insisted on my continuing to drive until all 4 tires reached 4/32" tread depth, and 3. My local tire store, where my Tesla would get towed in the event of a flat while I'm near my home town (since the nearest Tesla dealer is >50 miles away), is unable to access the warranty on the original Continental Contact RX tires. He was originally told that they had to be worn to 2/32", I was advised to call Continental Tires Customer Service and chose the option of Warranty claims. I was immediately advised that Continental does not warranty original equipment tires. I was therefore forced to spend significant extra money at my local tire store, which does not get the volume discounts that Discount Tire gets. It is no longer practical for me to use Discount Tire, an hour's drive down the interstate, for my tire needs. It is further impractical for me to drive on tires that do not provide the safety that I need, despite the fact that Discount Tire would give a credit of approximately $50/tire once all 4 reached 4/32". I also now realize that Discount Tire is providing that credit at their own cost, despite the fact that they told me that the Continental with the TE on it (mine has a T2) is eligible for warranty rebate. They scanned my tires with the hand-held scanner and their computer indicated it was rebate-eligible, though the Warranty was for 40,000 miles instead of the 55,000 that the first Discount Tire person told me on the phone. I bought new tires yesterday at 33,002 miles. Bottom line is that both Tesla and Discount Tire are protecting Continental Tires from the unsafe original tires for (at least) the Tesla 2023 Long-range Y. None of the 3 are responsible to the at-risk public who is paying for their profits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730291April 9, 2026
STEERING, SUSPENSION, WHEELS
On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in San Francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (Class 10.9 grade) on the ground directly beneath the car. The front left wheel was binding and the vehicle was completely undrivable — the wheel felt stuck and made grinding/scraping noises when attempting to move. Based on the bolt size, grade, and location, this appears to be a front suspension lateral link fastener that detached from the subframe. This is the same defect described in NHTSA recalls 21V-835, 22V-895, and 23V-235, involving under-torqued or improperly secured front suspension fasteners on Tesla Model Y vehicles. The vehicle had 28,482 miles at the time of the incident. There was no prior collision, impact, or road hazard event. No warning or alert appeared on the Tesla touchscreen at any point. The vehicle displayed no diagnostic message despite having a compromised suspension component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730214April 9, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER
I bought this car new and it does not have a FRUNK emergency release or a FRUNK light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730210April 9, 2026
SEAT BELTS
I am reporting a safety issue with my 2026 Tesla Model Y. The rear seatbelt system has experienced three separate mechanical failures, each requiring service and replacement. The vehicle was purchased new from Tesla, Inc.. Due to these repeated failures, I have had to adjust seating arrangements for my two children in booster seats, including temporarily relocating one child to the middle seat when a side seatbelt became inoperable. The issue has since recurred on the opposite side. This pattern represents a significant and ongoing safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730153April 9, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I believed Tesla full self driving (FSD) was in effect. My Tesla proceeded at 35 miles an hour toward a stop sign and I had to manually stop the vehicle to prevent blowing the sign. It turns out that Tesla sent an email 2 days ago (April 7 2026) that notified me that FSD had been cancelled because my credit card was declined (I had to replace a card on April 7 due to a lost card). I did not see this email. There was no notification in the vehicle that FSD had been deactivated. When I thought I was engaging FSD, I was in fact engaging an autosteer mode with much lesser capabilities, essentially only acting like adaptive cruise control and lane guidance. Engaging this lesser mode is done in EXACTLY the same fashion as FSD, and any driver using it in my situation would always assume FSD was active. This problem, if not corrected will absolutely cause accidents and potentially fatalities. Tesla needs to inform the driver via the head unit that FSD is not active in an obvious, unmistakeable way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730107April 9, 2026
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact stated that they rented a 2022 Tesla Model Y. The contact stated that the vehicle was supervised in autonomous mode when it suddenly turned left while driving at approximately 45 MPH, causing it to hit an electrical box nearby. The vehicle then steered itself back onto the road and shortly after, turned off the road towards the right and crashed into a tree, where it came to a stop. There were no warnings or notifications that were displayed during the incident. The air bags did deploy. The vehicle did not allow the driver to correct the direction of the vehicle or disable the autonomous mode setting. The vehicle had caught on fire. The contact and the other passenger, sitting in the front passenger seat of the vehicle at the time, were able to exit the vehicle. The fire department was called and extinguished the fire. The police department was contacted, and a police report was filed. The vehicle was towed and totaled. The contact received a broken left wrist, a sprained right foot, and seat belt bruising to their lower stomach and chest area. The passenger in the vehicle received seat belt bruising. Medical attention was needed. The contact rented the vehicle through Turo and informed the person they had rented from. The contact was not sure if the incident was reported to the dealer or manufacturer by the owner. The contact stated their attorney contacted the manufacturer and informed them of the incident in an attempt to retrieve data information from the vehicle at the time of the incident. The failure mileage was unknown.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11730066April 8, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY
Upon delivery of the vehicle the passenger door would not open from the outside. Multiple vehicle settings were reviewed, and a repair was scheduled to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729951April 8, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Running Full Service Driving (FSD) v14.2.2.5 on HW4. At Skillman St & I-635 Dallas TX, FSD attempted a wrong way turn into oncoming traffic instead of taking the correct leftmost lane. In the image attached instead of following the blue path Tesla took the wrong lane highlighted in red.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729844April 8, 2026
SUSPENSION, STEERING, WHEELS
While performing a low-speed reverse turn into a driveway, a loud clunk was heard and the driver side front wheel completely separated from alignment. The vehicle became immediately undrivable. Upon inspection, the ball joint retaining nut was found to be absent from the front driver side suspension assembly. No torque verification mark was present on the fastener. The vehicle is currently at an authorized Tesla service center for repair and is available for inspection. Safety risk: Complete loss of wheel alignment and directional control. Failure occurred at low speed in a private driveway. Had this occurred at highway speed the consequences could have been catastrophic. Confirmed by dealer: An authorized Tesla service advisor confirmed that a Technical Service Bulletin exists in Tesla’s system for this exact condition. No owner notification was issued prior to failure. The advisor confirmed the retaining nut is installed by an automated robot assembly process with no human torque verification step and no verification mark applied. Prior warning symptoms: NONE. No warning lamps, no messages, no audible symptoms prior to catastrophic failure. The absence of a retaining nut on a safety-critical suspension fastener with no quality verification process represents a systemic assembly defect potentially affecting all vehicles produced under the same assembly process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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