Tesla Model Y Complaints

4,325 consumer complaints on file.

#11452600February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a two lane highway at 70 mph on cruise control oncoming semi’s will cause the automatic braking system to drastically put on the brakes to 20 mph in 1 second, causing everyone in the car to lurch forward and pissing off the cars behind me to the point of almost rear ending me and causing road rage. I don’t want to neither be rear ended or shot at by these drivers behind me so cruise control is worthless and unusable on this dangerous car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452581February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom breaking while driving with cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452575February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As per many similar complaints, my Model Y while on cruise control will suddenly brake for absolutely no reason. I have almost been rear ended on the highway while traveling at 74 miles per hour. The car drops 20-40 MPH seemingly for absolutely no reason. I believe that this has been dubbed "Phantom Braking". Add me to the list!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452573February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 2021 August 18 Wednesday at approximately 2:40 pm (Eastern time USA) and again at 2:59 pm, my Model Y braked severely while driving at high speed. Weather: Moderate to heavy rain due to passage of the remnants of Hurricane Fred. Location - incident 1 (about 2:40 pm): Pennsylvania Turnpike eastbound, just west of the Somerset exit. Location - incident 2 (2:59 pm): PA 219 South (limited-access expressway) near Meyersdale, PA. Situation/speed - incident 1: (2:40 pm): Driving in the passing lane traveling at approximately 70 mph. Cruise control was engaged. Situation/speed - incident 2: (2:59 pm): Driving in the passing lane traveling at approximately 70 mph. Cruise control was engaged. Description of incident (2:40 pm): The incident happened on a downhill curve while passing another vehicle when the Model Y braked suddenly and sharply. The speed dropped from approximately 70 mph to approximately 40 mph. The area was a construction zone but not an active construction zone at the time. There were construction barrels and flags on the shoulder of the left lane. There were concrete Jersey barriers/K-rails in the median strip between the eastbound and westbound lanes. The lane markings were visible but may have become obscured by rain/mist and a vehicle in the right lane. There was no vehicle behind the Model Y. Description of incident 2 (2:59 pm): While passing another vehicle the Model Y braked suddenly and sharply. The speed dropped from approximately 70 mph to approximately 55 mph. The area was a staging area for a construction zone but not an active construction zone at the time. There were construction barrels and flags on the shoulder of the left lane but no other barriers or fences. The lane markings were visible but may have become obscured by rain/mist and a vehicle in the right lane. There was no vehicle behind the Model Y.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452569February 17, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At highway speeds using adaptive cruise or autopilot, vehicle suddenly brakes and veers towards the shoulder of the road. This occurs when a large vehicle such as a bus or semi is approaching from the opposite direction. Emergency break came close to causing a rear end collision today 2/17/22. Contacted Tesla service for investigation and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452560February 17, 2022
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle sometimes brakes dangerously hard at highway speeds, nearly causing the vehicle behind me to nearly rear-end me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452559February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This car is subject to frequent "phantom braking" . Using adaptive cruise control or full self driving, the car will occasionally brake hard for no logical reason. This happens every time I drive the car on two lane roads, i.e., with vehicles approaching from the opposite direction in the opposite lane. It happened from the time I took delivery until the present. It happened today (2-17-22). In 90% of cases, the phantom braking is triggered by a large vehicle - semi truck or bus, approaching from the opposite direction. In 10% of cases, the cause is either not clear, or caused by a smaller vehicle. The phantom braking occurs in all lighting conditions - right sunlight, overcase, night. The vehicle has not yet been inspected by Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452543February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While operating the cruise control on two-lane roads, the Tesla Model Y will frequently engage the emergency stop/warning function. NOTE: no autopilot has been used. There is no lane swerving or concern of the car approaching in the opposite lane or is the Model Y in any unsafe operating situation. This occurs in almost every driving situation with the cruise control engaged (two-lane roads) and has been documented with other passengers in the automobile. Obviously, this creates a panic situation for the driver and passengers while also creating a very unsafe operation for following cars. Multiple dates/times and weather conditions were mostly clear, i.e. no rain. As a note, we have owned a 2016 and 2018 Tesla Model S that did not have this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452540February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I too have had an issue were without warning or provocation when on cruise control, whenever a semi-truck approached in the oncoming lane, or on four-lane divided highways, my car decelerated from 75 miles per hour to 40 miles per hour in a matter of seconds. I have also had the car phantom break when going under a overpass on a highway and while crossing 2 lane bridges. Luckily no accidents so far but definitely terrifying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452528February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Braking While using Autopilot (cruise control), my Tesla Model Y without warning slows the car from the speed limit (ex: 60mpg) down to half the speed or less. This usually occurs when the is a large approaching vehicle (semi or box truck) or when going around corners with a solid background (trees or large rocks). I assume this is because the car believes a collision is imminent and is trying to avoid it. Once the vehicle is past the car continues as if nothing occurred. The first time this happened was very scary and I ad no idea why it happened. Now I keep my foot resting above the gas pedal which keeps the car from severe braking action if you depress pedal right away. I mostly do not use cruise control on two lanes roads with lots of traffic for safety reasons, especially if there's someone following too close. My last trip of 60+ miles this probably occurred half a dozen times until I turned it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452527February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving at highway speeds I have recently had repeated unexpected breaking events occur while using adaptive cruise control. It happens without warning and for no apparent reason. The breaking is significant and could easily result in a rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452521February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Our Tesla started last month braking suddenly and hard when cruise control was enabled. This is happening at night when cars are passing us going in the opposite direction. At no point did the braking occur due to cars actually being in our lane or potential accident. These braking errors happen when normal driving conditions under or at the speed limit with clear visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452519February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have had issues since i purchased this vehicle in march of 2021 where driving down the highway with Adaptive Cruise Control enabled and it will suddenly slam on the brakes at highway speeds with no other vehicles around. This sudden braking is so severe at times that everyone in the car is thrown forward and bracing for a false impact. This has caused several close calls for vehicles following me. Also the severity of the braking in winter weather causes the vehicle to lose traction and potentially place all the occupants and others on the road at risk. During my time in the FSD Beta program i was able to report all of these events, sometimes dozens of times a day. Eventually I asked to be removed from the program as it seemed worse in the program than when on a standard build version of the software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452511February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using the Autopilot feature, the car applied the brakes many times for no reason. One incident was so severe that I decided to disable the autopilot feature for the rest of the trip so as not to put the drivers behind me in a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452507February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Tesla Model Y. The contact stated while driving at highway speeds with the cruise control activated, the vehicle had erroneously applied the brakes causing the vehicle to reduce the speed. The failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452506February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle, while in Autopilot, has demonstrated "phantom breaking" on three occasions, two of which occurred on the same trip. The first was at night traveling on a highway with no vehicles in front of the car while the car was traveling 70 mph (the posted speed limit). (details on speed and mileage included below) This almost caused the car behind us to rear end our car. The second occurred during the day as we were traveling over a bridge on an off ramp at approximately 50 mph and both my children, who were sleeping, were unprepared for a sudden stop and complained about pain from the safety restraint system. The third was on a highway at 70 mph, and there was less of an effect as I was holding my foot above the throttle in the event this happened again. My wife asked that I no longer use this system while she or the children are in the car. There is no indication that the system recognizes an issue as the automatic dashcam did not activate, but it has activated in other situations where vehicles have made sudden movements in our lane in front of the vehicle. It is available for inspection. It has not been inspected by service yet. They are scheduled for February 22. No other inspections have occurred. There was no warning of this or messages of any kind to indicate the system was not functioning properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452494February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My Tesla Y suddenly decelerates while in cruise control at the same location on a highway. It occurs when I am passing an exit ramp, but not exiting. The car reads the exit ramp speed of 45 and suddenly decelerates from. 65 to 45. It never reads exit ramp speed when I am not using cruise control and am exiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452479February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking at all speeds both on city streets and on highways. On the highway 138 between Palmdale and Victorville California I was unable to use cruise control because the car would continually brake. I was the only car on the road at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452471February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When the traffic aware of cruise control or auto pilot is engaged, particularly on two-lane roads with opposing traffic, phantom breaking occurs with about 90% of the approaching semi tractor trailers, and perhaps 25% of the approaching automobiles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452466February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on C-470 in Colorado, eastbound approaching the Quebec St. exit, I was in the right lane. A car was exiting the highway while I continued straight. I was 2 sec behind this car and the car was in the exit lane, while I continued on the right lane. However, the highway curves to the left here. A straight forward view shows this car mostly in front of me. The Model Y braked excessively, from 65 to 45-50 before I could press the accelerator to continue forward. I would be worried of a rear end collision if there were a car behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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