Tesla Model Y Complaints

4,325 consumer complaints on file.

#11452972February 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Car slams on brakes at inappropriate times. Ex: 1. When a car makes a left turn across my travel lane several blocks away. 2. When a vehicle moves into my travel lane, going the same direction, several blocks in front of me. 3. For no reason I can discern. Cars behind me often honk. Could easily rear end me. Thankfully hasn't happened. You are welcome to inspect it. Don't think service center has tried to replicate the braking. No accident so not reports. Just very scary, thankfully. No warning lamps, etc. Anticipating question about dates, happens randomly, but pretty frequently. At least weekly. Speed also variable. Sometimes 35, sometimes 70, and in-between
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452971February 19, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We have had multiple incidents from July through Dec 2021when the vehicle is operating in cruise control and brakes hard for no good reason. Most of these are on highway 86 between Tucson and Sells. For some of those incidents there was an oncoming school bus, which may have been the visual trigger. For others we do not know the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452964February 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using adaptive cruise control on I-25 making round trips between Albuquerque and Ft Collins, I have experienced numerous (dozens) phantom braking events. They are so frequent that I have stopped using adaptive cruise control. Almost all of these events occur when there is no traffic and no discernible reason for braking. In many cases, my first response is to look in the rearview mirror since I'm worried that if someone is behind me it would cause an accident since the stop is very unexpected. To date, there has not been a close call. The stopping varies between slight hesitations causing 1-2 MPH decrease to dramatic decreases of over 20 MPH. I have made numerous 'bug reports' using my voice in the car immediately after many of the events. I also scheduled a service call but was told that they examined the software and could find no problem. There is no warning of an impending braking event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452955February 19, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On multiple occasions the car triggers emergency braking when no obstacle is in front of the car, often at high speeds. The car is not equipped with radar, and relies entirely on camera-based adaptive cruise control. this is a safety risk and possible rear end collision cause. Due to the lack of radar, the vehicle also accelerates to desired speed slowly when using adaptive cruise control while on interstate. Often times resulting in traveling under the speed limit for an extended amount of time, causing a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452952February 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking on 2 lane roads when using adaptive cruise control or autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452949February 19, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking has occurred multiple times randomly when autopilot and cruise control are activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452948February 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
These issues occur w/ no warning, occur randomly, in all conditions. Issue 1. Vehicle randomly slams on the brakes with no obstructions or vehicles in front. This occurs at highway speeds as well as neighborhood speeds. I'm worried about being rear-ended. This occurs daily. Issue 2. Vehicle thinks oncoming traffic is in same lane and attempts to emergency stop. Issue 3. Upon changing lanes, using auto lane change, vehicle serves back I to lane for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452943February 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car randomly brakes hard when the cruise control is on. It’s intolerable on roads with a lot of tree shadows or even clouds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452931February 19, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHEN IN AUTO PILOT MODE, THE CAR WOULD SUDDENLY BRAKE FOR NO APPARENT REASON. I WAS AFRAID I WOULD GET HIT FROM BEHIND. I REPORTED THIS TO THE LOCAL TESLA DEALER. HE ACKNOWLEDGED OTHERS HAVE HAD THE SAME PROBLEM. THERE IS NOTHING THEY COULD DO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452930February 19, 2022
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Wipers have frozen down in place. Car is garaged and the buildup was from the road and not parked accumulation. New car <7k miles. Phantom breaking on the autopilot system where it will slam on the breaks always at some points on a commute and when driving in some conditions such as oncoming opposite side of road traffic at night with headlights on. The car will momentarily and to an extreme degree sometimes slam on the breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452925February 19, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using autosteer or adaptive cruise on I5, our car performed a phantom brake that cause the truck behind us to nearly flip over in order to miss hitting us. We were not in the lane by the divider, there were wide open lanes in front of us to the left and right by half a football field and no overpasses at the time. We slowed from 69 to about 39 before I could correct the braking. This happens so often we do not feel safe using the cruise control at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452907February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This has happened multiple times over the 1.5 years that I have owned the vehicle, but it happened twice again today. The issue I am having with the vehicle is with Phantom breaking. When "Autopilot" is engaged, and the vehicle is travelling along a fairly straight path, occasionally it with brake suddenly for no apparent reason. This can have no real affect, or like today, when driving in heavy traffic this can be the catalyst for an accident or at the very least road rage (as the person behind thinks you are brake checking them). As stated, I've had the car for 1.5 years and this has happened more than 15 times, and I drive the vehicle very little and use Autopilot even less. In my opinion this feature is not quite ready for daily use and should either be corrected or removed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452659February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
The contact owns a 2020 Tesla Model Y. The contact stated while driving at various speeds with the adaptive cruise control activated the vehicle would erroneously reduce speed. The failure occurred on multiple occasions. On another occasion, while driving 70 MPH, the vehicle abruptly decelerated to 50 MPH. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452720February 18, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Periodically my car slams on the brakes for no apparent reason. This typically occurs on Interstate highways at normal highway speeds. Sometimes there are bridges or other objects observable but sometimes it's on the open road with no cars or visible reason to rapidly slow down. This is very scary especially for my wife that has back pain all the time. We have chosen to not use the automated driving feature FSD because this seems to be where it occurs most frequently. Although we don't drive that much it has happened enough times that we are very concerned that it could cause a rear end collision if we are in heavy traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452746February 18, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using the autonomous driving mode, the car unexpectedly decelerates with no warning and with no obvious traffic or other issue triggering the behavior. This has happened several times in dry, light conditions with no surrounding traffic. After experiencing this I have not used the autonomous mode again as it's completely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452910February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
The car is automatically braking when it sees an approaching vehicle in the oncoming lane (2 lane highway). It puts me at risk for being hit from behind due to unexpected braking. The car is also occasionally going into the left turn lane instead of staying straight when on auto drive mode and then quickly veering out of the lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452890February 18, 2022
UNKNOWN OR OTHER
The driver reported while slowly turning right into a parking stall, the vehicle accelerated and collided into a building despite efforts to stop the vehicle. The driver stated she was applying the brakes as the vehicle accelerated.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11452887February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
This has happened multiple times. I am on the highway and have the cruise control set. The car suddenly decelerates but there is nothing in front to cause this. It is very jarring to me as the driver and to those behind me. When it happened during the day time I think it reacted to a shadow in the road from an overpass. It happened last night when it was dark. I had stopped using the cruise control because of the uncertainty, but decided to try it again on my trip yesterday. I received the car in September and I believe this has happened four times. I am reporting this now because I heard of the investigation. Now, I will keep closer track of the times, conditions and other facts. I have not reported it previously to Tesla, but will do so now. I looked on the Tesla forum and it is clearly a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452886February 18, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking when using Tesla autopilot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452870February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Autopilot suddenly breaks to a dangerous levels while driving in the highway. Sometimes this happens with incoming cars/trucks on the other line. I have to manually take over control as I am worried I might be rear ended. These events are very likely to happen at least once on a given commute. This sudden braking also happens while going over a certain bridge. This has happened to all drivers in this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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