Tesla Model Y Complaints

4,325 consumer complaints on file.

#11754995August 5, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
I was operating my Tesla using Full Self-Driving (Supervised) from my home to a coffee shop. The vehicle completed the entire drive under FSD without any manual intervention. After arriving at the destination, FSD automatically entered the parking lot, selected an available parking space, and initiated the parking maneuver on its own. I did not manually select the parking space or start the parking maneuver. During the automatic parking maneuver, the vehicle failed to detect a fixed square concrete bollard located within the parking space and continued moving until the front bumper made contact with the bollard, causing damage to the vehicle. No collision warning, parking collision warning, or automatic emergency braking occurred before impact. The vehicle remained under FSD control until the collision. The incident occurred in daylight with good visibility. The obstacle was a permanent concrete bollard, not a temporary object or a low parking curb. Dashcam footage of the incident has been preserved and has been provided to Tesla Insurance. I believe Tesla should review the vehicle telemetry and FSD logs to determine why the system failed to recognize the fixed obstacle during the automated parking maneuver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754876August 5, 2026
SUSPENSION, STEERING, WHEELS
Vehicle can become difficult to steer in certain situations
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754864August 4, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On [XXX], at approximately [XXX], my 2026 Tesla Model Y (VIN: [XXX], delivered [XXX]) was involved in a rear-end collision while the Full Self-Driving (FSD) system was actively engaged. The dashcam footage clearly shows "Self Driving" displayed in blue on the instrument panel at the time of the incident, with the vehicle traveling at 3 KM/H in Drive (D) mode. What failed: The FSD/ADAS system failed to detect the stopped vehicle ahead and did not apply braking or issue any collision warning prior to impact. Safety risk: The system had full control of the vehicle at the time of the collision. I was not manually operating the vehicle. The failure of the FSD system to respond appropriately caused a rear-end collision. Dealer/service confirmation: Not yet confirmed by dealer. Incident occurred 2 days after vehicle delivery. Inspections: Under review by insurance. Police report pending. Dashcam video evidence preserved. Prior warnings: No warning lamps or alerts were displayed prior to the collision. The FSD system gave no indication of the impending failure. Dashcam footage showing active "Self Driving" status at time of crash is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11754854August 4, 2026
SUSPENSION, STEERING
A day or two before the incident a warning displayed on the computer that was very vague. I didn't notice any issues with the steering or suspension at the time. I believe I scheduled an appointment but it was two weeks out at the Tesla service center. On June 4 as I pulled into my driveway I heard a noise and then struggled to get the car into the driveway completely and avoided the garage altogether. The driveway is fairly flat. In the driveway I found a large bolt that had fallen out of the suspension. The car was undriveable at this point and had to be towed to the service center. The front lower lateral assembly was replaced. If this had happened while driving at any rate of speed I don't know how I would have avoided any obstacles. I have some pictures of the front suspension area but I couldn't tell anything was wrong from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754808August 4, 2026
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owned a 2026 Tesla Model Y. The contact stated that while her daughter was driving 16 MPH with the self-driving feature activated the vehicle failed to stop at a stop sign. Seconds later the contact's daughter attempted to disengage the self-driving feature and then depressed the brake pedal to stop from entering a right-turn-only minor road stop-controlled intersection. However, the front passenger’s side of the vehicle was struck by another vehicle, before striking another vehicle. The contact stated that the air bags on the passenger’s side of the vehicle deployed. The contact's daughter sustained minor leg injuries. Medical attention was not needed, and the contact was not sure whether occupants of the other vehicle required medical attention. A Police report was filed. The contact stated that the vehicle had not detected the oncoming traffic and that the crash could have been prevented. The vehicle was towed to a tow yard where it was deemed a total loss. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 13,986.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11754766August 4, 2026
SUSPENSION
While parking my Tesla in my driveway, I suddenly lost the ability to steer the vehicle. After exiting the vehicle, I noticed that the front driver’s side wheel was locked. I looked underneath the vehicle and observed that components of the front suspension had collapsed. The vehicle could not be driven and required towing to a Tesla Service Center. Tesla repaired the vehicle under the manufacturer’s warranty at no cost to me. Immediately before arriving home, I had been driving on the highway with my children in the vehicle. If this suspension failure had occurred while traveling at highway speed instead of while parking, it could have resulted in a loss of vehicle control and a serious crash. I am submitting this report because I believe this represents a significant safety concern. The Tesla service invoice does not accurately reflect the concern I reported. I did not bring the vehicle in because of a noise or vibration. While parking in my driveway, I suddenly lost steering, the driver’s front wheel locked, and the front suspension collapsed, leaving the vehicle undrivable. The vehicle was towed to Tesla. Tesla replaced multiple front suspension components under warranty, including both front lower compliance links, both front lower lateral links, and the left front halfshaft. The attached photos show the vehicle before it was towed. I suddenly lost steering while parking, the driver’s front wheel locked, and the vehicle became undrivable. Although the Tesla invoice lists the concern as “noise or vibration,” the vehicle was actually towed because of this suspension failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754705August 4, 2026
SUSPENSION
Left lower control arm link failure. No collisions had occurred in the history of the vehicle, and small sounds were heard prior to failure, with the total failure sound being obvious. No system malfunction warnings were displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754633August 4, 2026
SUSPENSION, UNKNOWN OR OTHER
On July 9, 2025, while making a right turn at about 15 mph on a standard road, the two front-left bolts fell out, causing the entire bracket and lateral link assembly to detach. The vehicle became inoperable and had to be towed for repairs. Not long after, on September 29, 2025, while making a left turn at 20 mph, the two front-right bolts also fell out, and the bracket and lateral link assembly detached just as before. Once again, the vehicle required towing for repairs. I am now afraid to drive the car; fortunately, neither incident occurred on the highway—where a major accident could have easily happened—since the vehicle becomes completely immobilized the moment these parts fall off. What's more, the Tesla's center console computer doesn't show any issues or trigger any warnings, yet the car simply won't drive—it won't move at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754625August 3, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla Full Self Driving, installed version 14.3.6 is still unable to reliably obey speed limits. The driver of the car has no method of controlling Full Self Driving to slow down the car to meeting the new speed limit. The Full Self Driving (FSD) safety system must be disabled to regain speed control. Tesla claim in multiple social media posts that FSD is "significantly" safer than humans, but it will not reliably maintain accurate speed and instead will often attempt to significantly exceed the posted speed limits. XXX driving through [XXX] on Highway XXX heading west, with FSD controlling the car. The posted speed limit is 45, suddenly the car changed speed to 55, then faster. The only recourse is to disengage the FSD safety system to regain sensible speed. I have included one location, but this is a very widespread issue that covers much of [XXX], [XXX], [XXX] and [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754606August 3, 2026
SUSPENSION, STEERING, WHEELS
This issue occurred on August 02, 2026 at around 3pm. I was parked and put my 2023 Tesla Model Y in reverse to give myself enough room to drive forward from being parked on road next to my house. While going into reverse, I heard a really loud bang noise coming from under the front section of the car. I put the car in park and got out to take a look around. At first I thought I had hit something while backing out but did not see any object in the reverse camera. So then I kneeled down and looked under the car and that's when I saw the passenger side front lateral arm of the suspension detached and left hanging down from the wheel. I let Tesla know what occurred using their app to message the company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754585August 3, 2026
SUSPENSION
The bushings on my vehicles front suspension completely failed at 47k miles and required replacement. The vehicle was under warranty and the manufacturer replaced them free of charge, but I'd heard that this component is being investigated. To be clear, the front lower lateral links and compliance arms all had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754565August 3, 2026
SUSPENSION
I took my Vehicle to Tesla service for battery not charging. Service did a vehicle inspection and noted the following Concern: Upon Vehicle inspection, Found front suspension control arms worn and at a charge to me repaired with the below notes.. Repair Notes: Correction Links - Lateral - Lower - Front - Pair (Remove & Replace) - Remove and Replace ALSO repaired Correction Links - Compliance - Lower - Front - Pair (Remove and Replace) - Remove and Replace
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754533August 3, 2026
SUSPENSION
Driver side lower control arm lost two bolts, can not drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754492August 3, 2026
SUSPENSION
Failure of the front lower lateral link and compliance link assembly. A creaking noise when steering at low speeds prompted me to take the vehicle to be checked out at a Tesla repair shop. The vehicle required a complete replacement of these parts at an independent cost of $1,900. I have the line-item proof of parts and labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754420August 3, 2026
UNKNOWN OR OTHER
I was driving the car to the parking lot from 5mph to 0 mph , car reversed on its own sped to 10 mph causing accident .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11754360August 3, 2026
SUSPENSION
While exiting a parking space, I noticed a very obvious clunking sound from the front of the car. As I started driving slowly and moving the steering wheel back and forth, there would be a loud clunk and a bump in the steering wheel when moving it from the right back to center. I drove home 30 miles very carefully and called Tesla when I got there. They set up a tow and fixed the car under warranty. They said bolts had loosened on the front lower lateral link assembly. Safety was at risk due to the possibility of my car falling to the ground and not being able to steer. In the right setting, this could have cause a major accident. I did not receive any warning lamps or any warnings of any kind. There was never a clunk until the bolt was fully out. The car didn't steer or drive any differently either so no way to know something was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754359August 3, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using Tesla FSD, the car insists on following the car in front at an unsafe following distance….frequently less than 1 second behind it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754316August 2, 2026
SUSPENSION, STEERING, WHEELS
I was driving the vehicle and heard a lot crack and felt the steering wheel unstable. Whenever I would turn the steering wheel the car would make crackling noises and I would feel the car go up as I was driving. When I was turning into my driveway the car felt like the whole left wheel had fallen off, according to my spouse she said the wheel looked like it was folding in as a turn and the car was elevating. We made an appointment with Tesla service senter and we had to get our car towed since it was not drivable. I went to speak with the Tesla agent and they had told me there was wear and tear on both lower front arm links and that they had replaced them. My car has only 19,000 miles so that seemed extremely strange and fast. The following day as I was cleaning my driveway I noticed a big suspension bolt on the ground, I took a picture of the bolt and sent it to my agent and he confirmed it was form the suspension bolt. Something they never mentioned until I found the bolt in my driveway. They repaired the issue according to them, we had no messages or indications of something going on. We also noticed that our wheels were getting worn down unevenly due to this. This is a family vehicle which is concerning that we could’ve had a more serious accident if it would’ve happened at a highway or on a trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754296August 2, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On June 7, 2026, my 2021 Tesla Model Y with approximately 37,131 miles became completely unresponsive and could not be driven. Tesla Mobile Service replaced the 12V low-voltage battery on June 11, 2026. The official repair notes stated that the battery was replaced, proper operation was verified, there were no active alerts, and the vehicle was in excellent condition. Shortly after this repair, multiple vehicle systems stopped functioning, including all cameras, navigation/GPS, and software/firmware updates. Tesla Service later diagnosed the vehicle as requiring replacement of the HW3 vehicle computer at a cost of approximately $3,066. The loss of camera functionality disabled or affected multiple driver assistance features that rely on the camera system. The vehicle has been unavailable for approximately one month while awaiting repair. During discussions with Tesla Service regarding the diagnosis, I was informed verbally by the Service Manager that they see similar HW3 computer-related issues on a regular basis (approximately every other week). I cannot independently verify that statement, but I am including it because it contributed to my concern that this may not be an isolated incident. I am not asserting the root cause of the failure. I am submitting this complaint because the loss of the vehicle’s camera system and related driver assistance functionality may represent a potential safety concern, and I believe NHTSA should be aware of this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754253August 2, 2026
SUSPENSION
The car started having a lound clicking sound while making a right turn while I exit from my workplace garage. I started driving home and I was on the freeway and suddenly got an alert from the car saying I need a wheel alignment check. I drove slowly and arrived home. When I was making a turn on my drive way to the garage, I again heard a loud clunk and the car front side appears to be elevated and stopped moving. I went out and saw the left front driver's side looks weired and saw a large bolt on the driveway. I immeditely called my neighboor who is a car repair guy and he found out the suspesion is detached. I have attached the bolt that fell out of the suspension. My neighbor fixed but it was ultimately sent to Tesla for a full repair on March 23rd, 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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