Tesla Model Y Complaints (2021)

1,096 consumer complaints on file.

#11609194August 18, 2024
SEAT BELTS
One of the rear seat belts will not latch. The buckle will go about 3/4 of the way in, but will not latch completely. It feels like there is something preventing the buckle from inserting compeltely. This puts our family at risk because one of our children cannot buckle their seatbelts when riding in the car. This has been present since we bought the car; it was delivered to us on August 11 and was not functioning upon delivery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609179August 18, 2024
SUSPENSION
Lower control arm bolt has backed out on the passenger side. Have found several similar issues on the same model vehicle the past few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608396August 14, 2024
SEAT BELTS
Warning popped up for Faulty Passenger Seat Belt Tensioner. On checking, the seat belt tensioner was broken and the whole seat mechanism had come off. This surprised serious safety incident happened without anyone sitting on Passenger side or using the seat belt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607914August 12, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving [XXX] enroute to Houston from Peoria, AZ, on cruise control, the auto braking activated aka ghost braking, causing the car to extremely brake. No other cars or trucks near us and no signs in area that might affect cruise control. I thought this was fixed! Totally unsafe. Luckily no one was behind us. This happened a lot back in mid 2021 and to have it still happen is hazardous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607031August 7, 2024
SEAT BELTS
THE SEATBELT LATCH IN THE BACK CENTER SEAT IS NOT WORKING. I TRIED CLEANING IT OUT AND NO DEBRIS IS IN THERE AND IT STILL WON'T LATCH. TESLA DOESN'T HAVE AVAILABILITY FOR A MONTH FOR THIS SAFETY ISSUE. I HAVE THREE YOUNG KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606198August 2, 2024
UNKNOWN OR OTHER
My wife was driving the car on our downsloping driveway when the car suddenly accelerated without her pressing the accelerator pedal. She slammed on the brakes and was able to bring the car to a stop before colliding with the garage door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605724July 31, 2024
UNKNOWN OR OTHER
Tesla Model Y's windshield is terribly and soft. A small stone fallen on the windshield it cracks right away. I had to replace my windshield every year or so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605723July 31, 2024
SUSPENSION:FRONT:CONTROL ARM
This is a manufacture defect. The windshield water comes down and fall dropping on the upper control arm. I Needed it to replace this every year. This is a well documented issue. It is all over the web. This is insane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605357July 30, 2024
SEAT BELTS
Seat belt malfunction error was triggered. I reached tesla service in Springfield nj but can't get an appointment until mid September. Totally unacceptable... how am I supposed to use my car?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598754July 4, 2024
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
Car was summoned and turned a sharp right directly hitting the car parked next to it while pulling out. The location was the parking lot of [XXX] on [XXX] . I have a full video of this which shows the car pulling forward then taking a sharp right impacting the vehicle parked next to it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11597250June 27, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
On [XXX] my husband was taking our [XXX] son to the grocery store and put him in his car seat. He then shut the door and went to open the driver door and the car had locked and would not unlock leaving our [XXX] trapped in the car. We called Tesla immediately and they said the 12 volt battery had died and we needed to call 911. Luckily while I was on the phone with 911, one of the windows was slightly cracked and my husband was able to get the window down further so we could get our son out. You are suppose to receive 3 warning messages from Tesla saying the 12 volt battery needs to be replaced or is dying we did not receive a single one. This is life threatening and extremely dangerous. Our friends who had heard our story just sent us a news story that this happened to a grandmother and her grandchild recently in Arizona too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596922June 26, 2024
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Tesla Model Y. The contact stated after placing the children in the vehicle, he was unable to enter the vehicle. The contact stated that the vehicle lost electric power while attempting to open the door with the key fob and with the phone App however, the door remained closed. The local Fire Department was contacted, and the contact was advised to break the window to remove the children from the vehicle. The contact broke the driver's side front window to remove the children as recommended by the Fire Department. The contact stated that the 12-volt battery had overheated; however, a report was not filed. The vehicle was taken to the dealer, but the vehicle was not diagnosed. The contact stated that the window was replaced, and the 12-volt battery was also replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 72,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596002June 23, 2024
SEAT BELTS
Front Passenger Safety Restraint System Fault There have been hundreds of people if not thousands who are reporting this common issue on various forms online and its a very common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595603June 20, 2024
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
Power was lost completely while car was on the road, breaks stop working and unable to stop. Driver had to go off road to prevent collision and road a accident. Towed to Tesla center. Diagnosis is “internal short” but did not elaborate. No explanation and answer why break did not work. External damage due to accident was not covered.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11595385June 19, 2024
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Tesla FSD consistently ignores temporary lane closures, and will cheerfully try to drive over the barrier poles. The locale is the San Diego Pure Water Project construction zones. They set up lane closures that change every week or so. They use a line of red poles along the middle of the road to block off a lane and direct both lanes of traffic into one lane. Sometimes there is also a large CLOSED sign in the middle of the closed lane. Tesla never sees the red poles and often does not see the CLOSED sign. I attach several photos each showing both the Tesla screen and reality in the same image. (Unless Tesla fixes this soon) I can send you lots more photos if you wish.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593968June 12, 2024
AIR BAGS, SEAT BELTS
I recently saw there was a recall update issued by Tesla regarding the seatbelt alert. My driver seat does not sense I’m in the seat, and allows me to drive with out a belt on. Even if they send an update to my car, I won’t be alerted. Someone could use the lack of sensor to not remain in their seat. Inflatable doll with sunglasses could take my spot. My question is, is this included in the recall regarding the seat belt notification when not buckled since it’s part of the safety restraint system?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593754June 11, 2024
SUSPENSION
Today the “control arm” and “axel” suddenly broke and stopped my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592262June 3, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Tesla Model Y. The contact stated while the vehicle was parked and attempting to open the rear passenger’s side door, the door failed to open from the outside. The contact attempted to use the emergency release and the door failed to open. The vehicle was not taken to a dealer. The contact reached out to the manufacturer. The manufacturer advised the contact there was no urgency in getting the failure repaired. The contact was informed by the manufacturer where the emergency release button was in the vehicle in the door behind the speaker however, the contact was unable to access the button. The contact was advised to contact the nearest Service Center for the vehicle to be inspected. The vehicle was not repaired. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592029June 2, 2024
VISIBILITY/WIPER
The automated wipers will stop working when it is raining making it very difficult to see the road and traffic, and they will start working when the windshield is dry. The speed that the wipers work at is also inconsistent - speeding up and slowing down even though the rate of precipitation has not changed. This happens randomly, and after learning that other Tesla Y owners have also had this happen to them, I suspect that this is a common issue in the Tesla Y’s wiper system / software. This has been ongoing since we bought our car in Nov 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591608May 30, 2024
ELECTRICAL SYSTEM
I was trapped in my car when the 12V starter battery died without warning and everything in the car shut down. I was very fortunate that I had my cell phone with me to call my friend who had just left. However, he was unable to help me open the car from the outside. I spent several minutes going through several questions in an attempt to make an emergency request for roadside assistance on the Tesla app in hopes they could talk me through getting out. I finally received a text stating my request was 'being reviewed'! I have claustrophobia so by now I'm not breathing comfortably. I responded that I was trapped in my car and needed immediate help. They responded telling me where an emergency release was. A release which every Tesla owner that I know has told me they had NO knowledge of. When I was towed to Tesla, the service adviser told me ' claustrophobic' people probably shouldn't buy a Tesla! Well... he was partially correct...only I would go further to say 'nobody' should be a Tesla... it is a death trap. What if I had put my 3 year old grandchild in her car seat and shut the door to get in the driver side? She would not be able to pull an emergency lever! I was sitting on a fully charged Lithium-Ion battery yet I was unable to open a door...so how about a safety bypass to this battery ?? Seems to me the default with a dead battery should be that the doors unlock...not lock! This is certainly NOT a 'smart' car....it is a potential death trap for which there are countless other reports in the news, yet Tesla and your organization has yet to take action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model Y