Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11467796June 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving 76 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467701June 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle brakes hard when there is no reason too do so while using traffic aware cruise control or Autopilot. Issue known as "phantom braking" to the general public. Brakes applied hard enough to lock tires and nearly lose control of the vehicle. Tesla needs to fix the issue and they need to implement a non aware cruise control option for when the system fails due to covered cameras or issues like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467631June 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Over the course of 2 days on a road trip, the vehicle automatically engaged braking on its own 4 times. The first time was while using autopilot and traveling around 70 miles per hour. The brakes engaged so hard that the tires started to slights squeal before I was able to disengage. There were no cars behind us or we would most likely have caused an accident. Nearly the same thing happened then next day except I was using adaptive cruise control. This time there was a truck about 100 yards behind me that had been only a few car lengths behind me a bit earlier. If they were closer again, they most likely would have hit us. I know I was using cruise control one more that that happened, but I am not sure if I was using Cruise control or adaptive braking on the other time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467596June 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On an interstate highway trip of approximately 200 miles, travelling at 70 mph with cruise control engaged, I encountered 5 episodes of phantom braking. With no obstacles or other vehicles in front of me, the car abruptly and without warning slowed down until I pressed the accelerator, at which time it resumed speed. In one instance I was being followed by a semi-trailer truck which had to change lanes as an avoidance maneuver. I should point out that there was one other episode of sudden braking, but this time there was in fact an obstacle, a large wheeled container of some kind, in my lane, which I was able to avoid. In this case I was very happy to have the emergency braking feature. I have not as yet found a way to report this directly to Tesla. They are notoriously difficult to communicate with. A brief online search reveals that this has been a common problem for some time which the NHTSA is currently investigating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467593June 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On 4 June 2022, at 5:03pm (CDT), while traveling northbound on Hwy 175 in Dallas, Texas and approximately 1-mile from the I-45 interchange I was traveling in the left lane with the Tesla Autopilot ON and speed set to 70 mph with a posted speed limit of 65 mph. There was very light traffic. When unexpectedly and suddenly the car began braking for no apparent reason. Since traffic was light I momentarily allowed the car to continue to brake arbitrarily in order to observe what it would do since I had also experienced this same phenomenon in our other Tesla that we own. The car continued its braking action unabated and within seconds had slowed to approximately 55mph and was continuing to brake on the highway for no apparent reason. Since traffic was now approaching me from behind at a high-rate of speed in order to avoid an accident I took over the accelerator and accelerated back to the appropriate highway speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467576June 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on interstate with autopilot on. I was cresting a bridge overpass when the car suddenly braked on its own even though no other cars or obstacles were in either lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467552June 4, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car while in auto pilot will sometimes randomly on highways at highway speed, slam on the brakes. It’s dangerous because you will be doing 75+ mph and the car will just slam on the brakes and you have to take over control quickly to keep up speed. It has happened to me on I-25 in Colorado and I worry sometimes that I could get rear ended. It doesn’t happen all the time just randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467540June 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving at highway speeds with adaptive cruise control on. The speed was set around 75mph. Came around a turn and was going downhill when all of a sudden the car slammed on the brakes to 55mph or less. My husband began to manually hit the gas pedal to bring the car back up to the proper speed but there was no response from the vehicle. The car all of a sudden corrected itself back to the proper highway speed. Luckily there was no one behind or in front of us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467532June 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking occurred multiple times while driving on hot days in the Desert. Traveling at around 70 mph, the car would apply the brakes hard and slow down until the driver takes over and disengages autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467490June 4, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving at high speed on a freeway the car started braking without driver touching the brake pedal. Adaptive cruise control and lane departure were on. Fortunately no one was following close or it could have cause a serious accident. This happened twice on one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467455June 4, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
I purchased my Tesla Model 3 six months ago and I have experienced the phantom braking event while on autopilot four times that I can recall. The most recent occurrence was this past Saturday afternoon, May 28th, 2022 southbound on I-35W around 2pm . I was driving on a clear sunny day and there was no traffic in front of me. There was a white pickup truck behind me about 5-10 car lengths. While traveling on auto-pilot at 70mph the car suddenly slammed on the brakes and created a situation where the truck behind me could have rear ended my vehicle if I had not disengaged the autopilot quickly. The forward collision warning sensor did not activate indicating any type of potential collision risk. The vehicle simply slammed on the brakes and decelerated from 70 to about 35mph before I could get the autopilot disengaged by tapping the brakes and taking manual control of the vehicle. This was by far the most startling incident but it has occurred on more than one occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467444June 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467432June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? Autopilot; yes. How was your safety or the safety of others put at risk? On several occasions while using "Autopilot", the vehicle attempted to come to a complete and sudden stop on the highway while driving at highway speed. On each occasion I've either had to quickly intervene by disabling "Autopilot" and accelerating or overriding the system by utilizing the accelerator pedal to keep moving then disabling "Autopilot" to avoid being rear-ended by the vehicles behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467389June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467383June 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH, the vehicle experienced phantom braking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467376June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467365June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
When driving down the highway with autopilot active the car will randomly slam on the brakes. This seems to happen especially when going under or driving on overpasses with the autopilot feature enabled. When this happens the display indicates the max speed available for autopilot is 25 or sometimes 50mph which causes the car to slowdown rapidly from cruising speeds of 70-75mph. I understand there are limitations with the new vision only autopilot system but in these situations this rapid braking could cause someone to rear-end me or cause other drivers to think I'm brake checking them which could result in a road rage incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467364June 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway and using the tesla version of cruise control, the car abruptly brakes with no obstacles in the area and the car is within the lane. The braking so abrupt that I think the car is about to cause an accident. This happens consistently in both the cruise control and the autosteer function engaged. Today I had the car set to 75mph with autosteer and no other car on the highway (4 lanes wide) and me traveling in the hov lane. Suddenly the car slowed to 65mph in less than a couple seconds before I was able to deactivate the cruise control. The feature is not stable and frightening to use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467316June 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using Adaptive Cruise Control, my vehicle has experienced phantom breaking when cars are approaching from the opposite direction. It is so disconcerting, that I don't want to use the cruise control ever again. There is definitely a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467018June 1, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We are on a cross country trip departed Rancho Mirage Ca on May 25th) for Hobart Indiana We have experienced phantom braking using cruise control at least 4-10x a day) On return trip while in ColorDo on I 86 June 1st @ 2pm the most serious and dangerous phantom braking occurred I had cruise control set att 75 ( speed limit) Road well marked, flat with no car ahead of us within a mile. The car had been experiencing phantom braking for last hour bringing speed down to 69-70 for no apparent reason A car was traveling immediately behind us when my Tesla suddenly braked to 58 mph. The car traveling behind us had to make a sudden and violent swerve around us, barely missing our car The other car quickly passed us as we stayed slow at 58 mph for a few seconds after the other car passed us This car needs to be recalled and use of cruise control suspended until recall remedies problem If this was my gasoline Escalade exhibiting such repeated cruise control malfunction , it would be taken off the road I am not new to owning a Tesla. This is our 3rd Tesla but we never had this problem with our Tesla S and only a few times with our X. This issue is a major safety problem and I am notifying media and newspapers of this problem, to ensure the NTSB addresses this serious problem. All data should be in cars computer system for verification
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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