Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11471056June 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
while driving from Arlington, VA to Haymarket, VA on Interstate 66, i was using Tesla Autopilot (adaptive cruise control) and experienced several instances of sudden braking for no obvious reason. Depending on the location, the car braked suddenly, without any warning, from 65 MPH to 42 MPH, again from 65 to 45, 65 to 38, and 65 to 49. In each case, I was driving in the right lane (of 4 lanes). In these cases, the cars in front of me were a long distance away, perhaps a quarter of a mile. There were no cars in the lane adjacent to me. The braking was sudden and severe, dropping form 65 to 42 in one second. This was both scary and dangerous. Twice there was a car behind me, following at a safe distance that had to swerve out of the right lane to avoid an accident. During this same drive, there were 2 other instances of braking that appeared to be correct: once while driving under an overpass and once in an area of construction where the extreme right part of my lane has a raised section that caused the car to tilt significantly. These 2 instances were what I would have expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471015June 26, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470998June 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on the Interstate in Montana I-90 at 75 MPH using the adaptive cruise control when suddenly the car began full braking nearly resulting in my loss of control of the vehicle. I noticed no warning sounds or lights. Fortunately, there was no one immediately behind me or the car would have been rear-ended. It happened when the road was curving to the left and there was a tractor-trailer parked in the right breakdown lane. I suspect the car’s adaptive program assumed the parked truck was stopped on the road in front of me and applied the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470996June 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470993June 25, 2022
SERVICE BRAKES, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While backing out of my garage the car accelerated uncontrollably and climbed the curb of my driveway. I tried braking without any success. A message saying, to the best of my recollection, "Automatic Braking Disabled" appeared on the dashboard. After climbing the curb the vehicle came to a stop and "Hazard Lights" came on. There were less than 50 miles on the odometer at this time. After waiting for a few minutes I gently pulled the car off the curb and slowly drove it back into the garage. I discovered broken lug nut and what appeared to be its casing lying in the driveway. Tesla Service Center sent tow-truck to tow the vehicle away to its service center. I handed over the broken lug nut and and its casing to the Tesla Tow-Truck Person. While towing my car suffered even more damage as the passenger side front wheel became almost horizontal and it considerably damaged the front bumper. The photos of all these are uploaded with this incident report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470972June 25, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
When driving down a 2 lane, desert highway in California at about 60 mph, the cruise control cut out for no reason. There were no vehicles near me. This happened 3 or 4 times within an hour of driving time. When the cruise control cuts out and/or emergency braking occurs, my vehicle slows dramatically. There is a significant risk of a collision if there was a vehicle behind me due to my sudden, and unnecessary dramatic change in speed. Tesla has been notified via a bug report. Tesla says this is a known condition and may occur. I feel this is a safety issue and must be solved or have the traffic aware cruise control changed to a standard cruise control that requires driver action to be disengaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470965June 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470801June 24, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Three times in 15 minutes during my road trip, while driving in autopilot my car braked for no reason with no obstruction. Fortunately, no one was hurt or injured but it could have caused major issues if there was more traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470616June 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking when cruise control activated and truck approaches on two-lane roads. Braking can be so hard that it can be dangerous and unanticipated. It happened virtually every time a truck (e.g., log truck, 18 wheeler) approached as I drove on Highway 99E from Corvallis to Monroe, OR on 22 June 2022. My remedies: Turn off cruise control, definitely keep hands on the wheel, and remain very aware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470572June 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In good weather, ample light, and with empty road ahead my new Tesla has braked hard while the adaptive cruise control (auto pilot) was on. This has happened on 3 lane highway and two lane (one lane each direction) roads 3+ times over the 750 miles I’ve put on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470516June 22, 2022
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH with the cruise control activated, the vehicle started to quickly decelerate independently. The vehicle slowed to approximately 60 MPH. The contact stated no warning light was illuminated. The vehicle then slowly returned to the cruising speed of 80 MPH. The contact stated that the independent braking became a recurring failure. The contact stated that the independent braking also occurred while the vehicle lane departure control was activated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470346June 21, 2022
UNKNOWN OR OTHER
Brand New Model 3 Tesla stopped running on a highway, I 15. The car was purchased less than two weeks ago and has under 500 miles on it. SERIOUS danger to me and to others. No warnings. Just suddenly the speed started dropping quickly on the highway. The car would not start after this. This all happened very suddenly. There was no notification of a problem. Cops were called then the vehicle was towed. Lucky to be alive!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470337June 21, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This concerns the "Phantom Braking" problem occurring to many Tesla owners recently. I took delivery of my new Tesla model 3 on May 3, 2022. I was very cautious about enabling the advanced features of the car such as Autopilot, and I did not experience the Phantom Braking (PB) problems that some of my friends described with their Tesla. I bought the Full Self-Driving (FSD) package but I have not asked for it to be enabled. Then I left my house on June 9th for a 12 day, 2500 mile round trip to Seattle and back. During the trip I cautiously began to use autopilot functions, and found them to be very useful, particularly the TACC cruise control feature. As the trip progressed, I began to use the TACC more and more because I was beginning to conclude it might be safer than my own driving in specific situations). On the 6th day I began to return home and increased my use of both autopilot functions (TACC and auto-steer). The further I drove, the more certain I became what was happening, but not why. But first you have to understand the constraints. TACC controls the accelerator and the brake pedal and therefore also controls the regenerative braking capability. The other half of autopilot is the auto-steering capability, which controls only the steering wheel. But the important part is -- you can operate the car with only TACC engaged but you can't engage auto-steer unless you activate TACC first, or at the same time. During my trip I experienced some degree of PB something like 25 times. The 3-5 worst were similar to stepping on the brake pedal firmly. On one occasion I had no traffic near me so I didn't immediately override the stop, to see what it would do. The car continued to rapidly brake from about 75 mph down to about 25 when I stepped on the accelerator to break the PB episode. My conclusions -- PB is a TACC problem. Auto-steer does not change the behavior and PB doesn't happen unless TACC is engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470310June 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 75-80 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,900. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470192June 21, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden and unexpected deceleration while using cruise control or autopilot. E.G. - cruise control set at 65mi/hr then the car randomly applies the brakes and slows down to under 40mi/hr. It happens several times during a trip, every trip, when cruise control or autopilot is used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470110June 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It would make sudden braking while driving and no obstacles around. While it was on adaptive cruise control or autopilot in both modes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470036June 20, 2022
WHEELS
I am reporting this incident on behalf of our daughter who lost her husband in this Tesla 3 single-car accident. Photographs of what I believe is a failed left front wheel are attached. Sample pieces of the wheel are not in my possession. The accident occurred on a clear day in the late afternoon on a dry stretch of narrow, unlined road that was in a degree of disrepair. Video from the front camera of the vehicle does not indicate a high rate of speed prior to the final minute, which is not captured on the vehicle flash drive. (The flashdrive or specific video minutes can be submitted at your request.) The first reponder and witness at the scene of the accident described the vehicle approaching and accelerating very rapidly toward an impending curve. The sound of the acceleration frightened his children who were playing in the front yard. The witness indicated hearing a loud bang prior to the vehicle lifting up on its left side before exiting the road and hitting a tree resulting in the instantaneous death of the driver who was alone in the car. Although the driver had attended a bourbon festival prior to the incident, witnesses who participated with him and others who spoke with him after the fest and prior to the accident indicated no impairment in speech or movement. Component part photographs and accident report are included with this report. You will notice there is no apparent damage to the tire. A claim was registered with State Farm Automobile Insurance Company, which is attached, as well. State Farm Claims indicating that the vehicle associated with the referenced complaint is on hold at Insurance Auto Auction and available for review.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11470011June 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On the freeway on 6.19.2022, while in auto pilot, car displayed an extreme case of phantom braking. Potentially could have caused an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469930June 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While making a trip to Vegas with the family, I experienced 4 different phantom braking events. 1 was so bad that I almost was rear ended. I saw no common theme between all the events, but they all seemed to happen when there were no cars in front of me at all. All happened in a highway setting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469929June 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using traffic aware cruise control, either the cruise control cut out or emergency braking was initiated causing the vehicle to rapidly slow down. This happened once on a two-lane road and multiple times on a four-lane, divided highway. My vehicle slowed very rapidly from about 70 mph to about 50 mph. If another vehicle had been close behind me, they might have hit me due to the sudden, unexpected decrease in my speed. There was no hazard, vehicle or otherwise, in front of me at those times. Tesla has been notified through a software bug report. Tesla says this is a known possibility, but has not fixed the safety-related defect. This happened on highway 14 in the California desert well away from any town or city in daylight and in good weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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