Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11478108August 8, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11477547August 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving on a 4 lane divided highway using adaptive cruise control at 70mph+, the emergency braking will suddenly activate, even when the road ahead is completely clear with no surrounding traffic. The car will suddenly brake, sometimes dropping 30mph or more off of speed, from 75 close to 40. Stepping on the gas pedal will abort this braking. If left alone, the car will stop braking and accelerate back to the original speed with no driver input. This will happen multiple times over 40 miles of highway driving. If it happened when being closely followed, the chance of being rear ended by the trailing car is high, though thankfully this has not occurred yet. The problem happens daily on commuting and has happened since taking ownership of the car on Jun 29, 2022 through today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477340August 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477088August 2, 2022
SERVICE BRAKES
The contact owned a 2022 Tesla Model 3. The contact stated while her husband was driving 35 mph on traffic aware/cruise control, he attempted to depress the brake pedal but it failed to stop the vehicle. The contact stated the brake warning light was illuminated. The driver purposely steered the vehicle into a tree to not hit a house. The air bags did deploy. The driver had bruising on both legs, lower abdomen, and pelvic areas. The driver sought medical attention with his primary care, four days later of the accident. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 5,224.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477019August 1, 2022
ENGINE
While driving, car just cut down in speed and prevented being driven faster than 50 mph. A yellow turtle appeared. Went to charge the vehicle. Vehicle wouldn't accept charging anymore. Manufacturer confirmed vehicle at fault and repaired under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477005August 1, 2022
SERVICE BRAKES
We experienced the following phantom braking (vehicle braked without warning with no obstacles present) incidents while using cruise control: July 1 2:14 & 2:15 pm: from 74 to 55 mph 2:21 pm: 74 mph to 69 mph 2:34 pm: 74 mph to 60 mph 2:40pm: 74 mph to 60 mph July 2 11:08 am: 74mph to 63mph. A car had pulled up close behind us to prepare to pass on a heavily trafficked, two lane interstate highway . Our vehicle braked. The car behind almost rear-ended us. If I had not moved to the right onto the shoulder and the trailing vehicle had not swerved into the left lane (which was fortunately empty), it would have hit us. We reported these incidents to the Tesla service center on July 8 when we dropped off the car for another service issue. When we picked the car up they told us that they had adjusted the car's cameras. We have not tried using cruise control since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476939August 1, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH, an object struck the windshield. The contact became aware of little holes on the front windshield. The vehicle was taken to the dealer and the contact was informed that the failure was impact related and she had to pay out-of-pocket for the repair. The manufacturer was not contacted. The approximate failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476828August 1, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
First time interstate with new vehicle. Within first 100 miles of using cruise control at 80 MPH vehicle would suddenly phantom brake. Occurred twice within 50 mile span. Stopped using cruise, as we were almost rear ended. Attempted later in trip with no trailing vehicles; phantom braking occurred within 50 miles of using. Stopped using due to major safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476804July 31, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using cruise control, for no apparent reason, the car rapidly slowed as if the brakes had been applied. This occurred multiple times before I stopped trying to use cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476616July 29, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on a 2 lane highway on July 15, 2022, using Cruise Control. A tractor trailer was approaching me. The truck did not cross the center line. There was no concern of a potential problem. With no warning, The Tesla applied extremely hard braking. I had no idea for the reason, afterwards I thought that the motors failed & ceased. If the right brake did not grip as much as the left, the car would have been steered into the other lane into the path of the truck, death would most likely have resulted. The car also braked for side roads, not as intensely as when the truck was approaching. A Tesla rep was notified with a request for immediate repair. The Tesla Rep downplayed / minimized the issue and stated that the issue could be resolved in an update (with no time frame). I am in fear of using Cruise Control on 2 Lane roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476562July 29, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple Phantom braking events with hard deceleration which nearly caused the car behind me to rear end my vehicle. Car suddenly braked and speed Was reduced from 72 mph to 55 mph before I could disengage the autopilot. At the time nearest vehicle In front of me was a over 1/2 mile away. Was traveling West bound around 0800 issue was severe enough that I did not trust reactivating the system until I reached my destination and could put the car in park. This was the second such episode in phantom braking in less than a week. The episode last week occurred as I was approaching a bridge and I am guessing the car mistook the shadow across the road as a vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476536July 29, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving 75 MPH with cruise control activated, the vehicle experienced phantom braking. The contact also stated there were no vehicles nearby. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476415July 28, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476130July 27, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475821July 25, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475708July 25, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Auto-Pilot system, Tesla's version of adaptive cruise control, 'phantom' brakes with no obstruction in the road. It has happened to me many times on a recent long trip. perhaps a dozen times over 1300 miles. It has occurred when I am on the only car on a quiet country road and on busy highways. There appear to be 2 types of braking; one in which the brakes are actually engaged and the other in which is appears that Auto-Pilot just turns off and the system allows the regenerative braking to slow the car. At times it happens over slight dips or undulations in the road. On another occasion it happened when the car 'sees' a sharp shadow under an upcoming bridge in bright sunlight. Most of the time when approaching a bridge It does not phantom brake. However it did do this when approaching two consecutive bridges under identical lighting conditions. This all may be a function of using a camera based system for cruise control. I am making this report because I was to go on record in pointing out it is a very very big problem. I wish I had more real data to share with you. Tesla needs to cooperate with you to fix this immediately. It is a serious safety issue. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475554July 24, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car is phantom breaking with cruise control set on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475473July 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Autopilot feature regularly doing hard brake without good reason, and often happens without any warning. This is dangerous for everyone on the road and major liability hazard for the car owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475191July 21, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We have not yet had an accident but have come close due to phantom breaking when using the cruise control with our Tesla. We have reported the concern to Tesla as of 7/21/22 and were told to reset the computer but they have not been able to offer any other solutions. We are very concerned for our safety as we cannot reliability use our cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475133July 21, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I have experienced multiple instances of what I see others seem to be referring to as Phantom Braking. The car will decelerate from 70 mph to 40 mph in seconds with absolutely no other vehicles, obstacles, etc. in sight. Typically the issue happens on 2 lane divided highways )2 lanes in each direction separated by a natural median) during the day time. Without any warning the car will rapidly decelerate using the brakes so aggressively the anti-lock brakes are being engaged as you can hear the tires skidding/squealing. The braking is so aggressive everything loose in the car flies forward including occupants. My typical reaction is to press down on the accelerator immediately to get back up to speed in case there is someone behind me. I picked up the car in March 2022 and experienced the issue in the first couple days. While a Tesla tech was at my house installing the Home Link system I inquired about the issue to which he responded its a known issue with no known resolution. I have continued to drive the car and at times need to turn off any speed control as I have dealt with multiple incidents in just a couple miles. The common item I have seen is when there is a glare/glimmer/mirage on the payment ahead. I took it in for service yesterday and they stated unless they can reproduce it, nothing can be done. I gave them the time and date of an event, they said they would pull the logs, yet nothing was done. They put a comment in the paperwork the system is only a BETA (see attached service document). This is a very serious issue which is likely going to cause a serious accident resulting in injury and/or death. I cannot even think what would happen if the roads are wet during a situation like this. The arrogance of the Tesla service team was unbelievable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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