Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11481914August 30, 2022
UNKNOWN OR OTHER
While I was driving the car Unintended acceleration and jumped . Cause an accident
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11481824August 29, 2022
SERVICE BRAKES, AIR, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Tesla Model 3. The contact stated that while at a stop light with the brake pedal depressed, the vehicle accelerated and crashed into a Dodge Ram. There were no warning lights illuminated. There was no reported injuries, fire or air bag deployment. A police report was filed. The vehicle was towed to a tow lot and then to a collision center. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 135
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11481757August 29, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
I recently got into a car accident with a Tesla. I was injured and my car crashed against a residence’s entrance putting myself and others in danger. The components or systems that failed are the regenerative breaking on the Tesla, the torque or force that is distributed to each wheel, and the rear passenger tire shows more wearing than any of the other tires of the vehicle (not only on my car, but also on one of my friend’s Tesla.) It was raining. I was driving at a normal, slow speed, on a straight line on the road. I stopped pressing the gas pedal, the regenerative breaking activated, and my car glided and crashed. In the past, I have had some experiences where even on a dry road, sunny day and no rain, my car would slide and loose traction when letting go of the gas pedal therefore activating the regenerative breaking and making the car loose traction and slide. I have videos and pictures, filled a police report, and recently filed a claim with my insurance. The vehicles components have been inspected by the police. They have not been inspected by the insurance as of now. The only lights/car signals that turned on automatically after the incident occurred were the emergency lights. I do not recall any lights/signals showing up on the dashboard or screen while the incident was happening.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11481379August 26, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle stated it was in turtle mode and completely shut off in the middle of the road and was not able to drive. Park, reverse, neutral, and drive was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481367August 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Full Self Driving on this car experienced Phantom Breaking meaning it braked by itself when there were no nearby cars ahead of me. This is very dangerous as it can cause cars behind me to crash into me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481352August 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I wish to report numerous cases of the phantom braking or spurious deceleration that I have experienced. In driving over 2500 miles on highways I have experienced this issue at least 40 times. It would be more, but I have stopped using it. Almost all cases were on mostly open roads through Kansas, Colorado and Wyoming. The odds of it happening appear to be higher when the road is hilly and another vehicle, typically a semi, is far ahead. Timing the distance, it looks like the semi is 12-15 seconds ahead of me in a 70mph zone. This creates a situation where I may be cresting a slight hill upwards while the semi is cresting the next hill ahead of me. That situation (just one example, others are more flat roads with no vehicles ahead) creates a distance challenge where the point between the vehicles is shorter than the actual distance, due to the hills. One instance slowed so quickly the tires squealed briefly. This feature, Traffic Aware Cruise Control TACC or autopilot, should never be used if another vehicle is following closer than 5-8 seconds behind. I have tried things to help the situation, such as making sure the cameras are clean and recalibrating the cameras with clearly defined lines and no changes have resulted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481196August 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Experienced multiple episodes of severe phantom breaking when traveling over 60mph with adaptive cruise control on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480931August 24, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving with cruise control on two lane or interstate car will automatically just slam on breaks. Dropping cars speed 10+ mph. There is no warning it breaks hard enough to skid tires and lock seatbelt. I have several times it has break checked car that are behind me cause them to switch lanes abruptly. It will do it some times after you merge back into a lane after you pass some one. There is no warning at anytime it will do this. I reported this to them the day I purchased this car new. They canceled the service appointment and said car will update it self and there is a software issue they are working on. Car is getting worse as time goes on. It does it every time you drive it. I understand if it slowed down 1 to 3 mph but it will drop 20 mph in seconds. It violently brakes. You can hit accelerator pedal fast enough before it drops 10 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480599August 22, 2022
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 75 MPH with the cruise control activated, the vehicle abruptly reduced speed to approximately 35 MPH without warning. The contact indicated that no other vehicles or objects were nearby to cause the Forward Collision Avoidance system to be activated. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480590August 22, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple instances of hard phantom highway braking on clear sunny days with no other vehicles close while using adaptive cruise control. If another vehicle had been following closely it could have caused a rear end collision as there was no cause to slow down. This problem is recurring. Tesla says to just report the incident on their automated system but there has been no response from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480491August 22, 2022
UNKNOWN OR OTHER
While making a u-turn on a quiet culdesac at approximately 5 mph, the 1 week old brand new Tesla, suddenly speeded up at the end of completing the u-turn (in last 5% of u-turn). It jumped the curb and hit a tree. All these happened in a fraction of a second and driver had no control when this happened. No automatic emergency breaks got activated. Autopilot or Cruise control features were not activated when this incidence happened. Driver and passenger incurred minor injuries, but their safety was put at risk. If this had happened on a busy area, the outcome would have been lot worse. This is a brand new car (1 week), and something is definitely wrong to have this happened. Police report (2022-56272) has been filed with Fayetteville Arkansas police dept. The report will be available in few days. We are trying to get in touch with Tesla to report this, but are not able to reach them yet. The car is currently at a towing company and my insurance company (State Farm) is going to move it to their storage facility to assess damage and determine if it is repairable. I am not aware how long will it stay there for someone (Tesla) to inspect the on-board computer which supposedly stores the records prior to the accident. If the insurance company determines this as a total loss, we are concerned that this investigation may not happen, especially since Tesla is not even reachable on the phone. We are concerned that if not properly investigated, it will be incorrectly considered as driver error and this may put general public at risk by people using this type of a car. I have uploaded pictures and claim documents I have so far.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11480318August 20, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
While using the Autosteer/ Adaptive cruise feature on a recent long trip multiple times while at speeds of 55 - 75 MPH the car aggressively applied the brakes almost causing an accident where an 18 wheeler was following closely passing another truck. The other times it occurred were on flat roads with no vehicle in front or on either side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479917August 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While traveling on a highway (~ 50 mph) I engaged the cruise cruise control. After about 5 minutes -- while no traffic or obstacle anywhere near me -- the car suddenly applied emergency braking bringing the car near full-stop in the middle of the highway. I am fortunate there was no one behind me or it would have resulted in a collision. Obviously it was a terrifying event and I have instructed my family never to use that feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479848August 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Cruise control engaged at highway speeed of 70 mph. Car applied emergency braking hard and slowed to 52 MPH. Road is 4 lane divided highway. There were no vehicles within a mile in front of car. There were no other obstacles on the road. Car did the same thing 4 other times under similar conditions. The way the car brakes on an unobstructed road can easily cause me to be rear ended. Speed control is not useable in this condition if any other vehicle is traveling behind. This is not an isolated Incident in my Tesla. It has happened multiple times on different roads in all environmental conditions. Todays event happened around 1500, bright sunshine, straight and flat road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479806August 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Over a 4500 mile road trip, I experienced about 75 emergency braking incidents that were not caused by anything visible in the road or due to conditions. In nearly all cases there were warning chimes, but not always. Most were at highway speeds and were a sudden attempt to brake which required me to immediately react by stepping on accelerator to maintain distance in front of cars or large trucks behind me. It seemed more likely to happen at higher speeds (70-85 mph) and often times in more hilly areas of highways and often times as well coming just over the crests of hills. Tesla reviewed logs and said they didn't see anything and have been unhelpful. This is a high risk issue if cars stop on highways and people are not able to react quickly enough. So
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479710August 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We were using traffic aware cruise control on autopilot in Florida on our way back home from vacation, when st approximately 7:45am our model 3 suddenly slammed on the brakes on a very busy highway. We were almost rear ended, thankfully our quick response to take over and the driver behind us paying attention let us avoid a crash. Over the next 15 minutes the Tesla had one more phantom braking incident, thankfully we were ready as we no longer trusted it, then it began to reduce speeds to 30- 45mph saying that was the speed limit. The speed limit was 55 and 60mph. We have not experienced this problem until now but are very concerned about the safety of using autopilot or cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479245August 14, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479232August 14, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple times, during a bright sunny day, I've been traveling on the highway, with no traffic around for a mile ahead, with cruise control on. There were times with no autopilot on, and times when it was on. The car slammed on the brakes, going from 80mph to 30 mph, and once the car realized there was no object on the road, it returned back to 80 mph, and kept going. This would be very dangerous if there was a car following behind me. This is "phantom braking". It has happened 10-12 times during a 200 mile trip, on divided, as well as undivided highways, with no traffic, and with oncoming vehicles in the opposite lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478862August 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking. The car had autopilot enabled and applied brakes to slow down even though there was nothing in front that would have caused a collision. Fortunately there was no vehicle behind otherwise it may have caused a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478681August 10, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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