Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11532650July 17, 2023
VEHICLE SPEED CONTROL, WHEELS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving my 2022 Tesla Model 3 Long Range. This car does NOT have Autopilot (because we do not trust that technology). We were traveling eastbound on I-8 just east of Exit 61 from San Diego to Arizona on Sunday July 16 at about 2:30pm. The weather conditions were not an issue; it was sunny and warm. I was in the left lane doing 77mph with the Cruise Control on. I had passed a vehicle in the right lane and it was now maybe 500 feet behind us, still in the right lane. Suddenly, the Tesla Model 3 braked hard for no reason. The car braked so hard that the tires were starting to squeal. We were well inside the lane (had not drifted to either side). There were no obstacles in front of us. There was no discoloration on the highway from any repair or car fire. The road was completely visible. The car's speed had dropped from 77mph to about 57mph before I could press on the gas to resume normal driving. Had there been a car behind us, it's possible we could've been hit from behind. The car in the right lane did wind up passing us and I'm pretty sure they thought our driving was dangerous -- borderline insane. There were no warning sounds, no alerts on the monitor. It was completely random, completely sudden and completely dangerous. The car did this 2 more times before I disengaged the cruise control for the rest of the trip. I do not have a dashcam recording of this incident, but I do have one of a similar behavior from the car a few days earlier on July 13. It's hard to tell from the video exactly where it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532182July 13, 2023
ENGINE, ELECTRICAL SYSTEM
So here goes my story back in may I bought Tesla model 3 2022 46k from hertz clean title however, in the history, it showed a prior accident Long story short one day I was charging at Tesla supercharger I drive home the car did update and after that it wouldn’t charge or going in to drive so of course the car has warranty. I sent it to Tesla service first time. Coral cables The response was oh this car had an accident we can’t touch it the second service center after a week of diagnostic and charging me $590 for no help at all and the response to my issue first was because of the accident but when I was able to prove that the car was driving when I bought it and nothing wrong, they blamed it on the supercharger tesla supercharger that it overheated the batteries and now the motor and the high voltage battery needs to be replaced at my own expense, at no time the car told me pull over it could’ve caught on fire ,no warranty at all when I asked service why I didn’t see that me charging the car is overheating the batteries he said it’s internal warning messages this is at Miami Gardens service center Now I have been experiencing and Tesla‘s and how to do service and how they work and I’m pretty sure I can see that they are clearly I don’t want to say a lying , but they are not honoring their own warranty and they just want to blame it on me now keep in mind that I’ll myself. I am a read. The reason there is at least 20 or 30 people driving a Tesla right now. I was the first person in my own community. I was the first person in my office and everybody when they saw that car with me and how I love it, they decided to buy it but when I needed help, unfortunately Tesla was not there for me I have proof that the Pyro fuse is working condition not like it what is states in the estimate and also the rear inverter is in working condition
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532159July 13, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using cruise control on an interstate road trip, the emergency braking system repeatedly caused the vehicle to slow excessively to where I was almost rear ended. This occurred approximately 15 times over a period of 3 hours. While traveling at 75 mph, the vehicle almost came to a complete stop on the interstate and almost caused accidents. There was no object in front of me or vehicle that should have caused the braking system to engage. Tesla owners call this “phantom braking” and after experiencing it so many times while on my road trip, I believe this is a very serious issue that needs to be investigated further. I do not feel safe using the cruise control any longer because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531950July 12, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
The Tesla in vehicle navigation notified to turn the incorrect direction on to Canal Rd NW Washington, DC 20057 during one-way operation of the reversable parkway. The turn was notified from Clark Pl NW where there was no visual notification of the traffic being one-way. This culminated in a near head on collision in a 40 mph zone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531723July 11, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Can not use cruise control on my Tesla model three 2022 because a phantom breaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531147July 9, 2023
SERVICE BRAKES
During high speed vehicle would do sudden brake with no visible obstacles or cars ahead of vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531001July 7, 2023
UNKNOWN OR OTHER
This incident happened as a result of the Smart Auto Summon feature failed in Tesla. I paid so much for the technology to work but it failed multiple times which is acceptable as I know the FSD and Auto Summon is in beta program but they way this incident happened, it definitely has to do something with either their Camer system, sensor or may be the hardware needs to be upgraded. Imagine if it had hit to some person. I activated the Auto Summon feature to call my Tesla in a parking lot. Regrettably, during the maneuver, my vehicle collided with a pole, damaging the car. It was a big pole. I have all the videos, and if needed, i can provide you with more details here ( Videos and Witnesses) . I have reached out to Tesla but looks like they are not even bothered about this incident and don't want to do anything and blame myself for this incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11530751July 6, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car was set on navigate on autopilot, and normally it decreases speed when detecting change in speed limit. But for last couple of times, it's been not decreasing speed. On july 4th, 2023, I was driving and it did not change the speed limit based on the changes on the road. The speed limit had changed from 60 to 55, and it didn't change in the car. Also, Tesla just abruptly slowed down multiple times without any warning. There's no obstruction in the road, but it just keeps slowing down without a reason. Like the speed limit would be 45, and it's slowed down to 20. The car ahead is faster, and no one is walking across. it's just random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530696July 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We drove from Colorado to Minnesota and the car would phantom break while using cruise control. This happened about a dozen times during the trip. It would happen on an open road with no cars around. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530436July 5, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2022 Tesla Model 3. The contact stated that while the vehicle was parked, the contact became aware of an excessive amount of fluid underneath the vehicle. Additionally, the vehicle started to overheat. The vehicle was taken to the dealer, who informed the contact that the HVAC system had caused the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530226July 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking of vehicle consistently around: 1. Emergency vehicles when driving in lane next to emergency vehicles flashing light. 2. Digital maintenance signs set and flashing messages on side of road. (Consistently when I pass a particular sign on a particular highway).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528195June 21, 2023
STRUCTURE:BODY, VEHICLE SPEED CONTROL
As I was driving the car today, I had a car ahead of me at a full stop, so in order to slow down the car I lifted my foot off the acceleration pedal. However, instead of slowing down it sped up. My car has regenerative breaking (and it was turn on) which usually applies break when the pressure is lifted from acceleration pedal. However in this instant my car started speeding up. I then applied pressure on breaks, however it didn’t work. Fortunately the car ahead of me moved ahead and an accident was averted. My break and accelerator started working as expected moments later. But this can cause accident anytime. I have booked service request with Tesla. Also note that the car was not on Autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527454June 16, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car, on 6 occasions, rapidly decelerated while using the Autopilot feature when no obstruction was present. This was on the freeway, on a sunny afternoon, and seemed to occur at random without regard to overpass shadows, hills, etc. This nearly caused a collision from a car following me on one of the occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527186June 15, 2023
STEERING, AIR BAGS
The contact owns a 2022 Tesla Model 3. The contact stated that while driving at 40 MPH, the vehicle inadvertently turned to the right and then to the left. As a result, the contact stated that he momentarily lost control of the vehicle and collided with a barrier wall before careening to the right again into traffic. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was not filed. No injuries were reported. The vehicle was towed to an independent mechanic, and the failure has yet to be diagnosed. The vehicle has not been repaired. The manufacturer was notified, and a case was opened. The failure mileage was 27,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526627June 12, 2023
LANE DEPARTURE: ASSIST
Vehicle was being moved across the parking lot in Summon mode. It crossed a parking aisle and went into the next aisle, striking a parked vehicle with a passenger inside.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11525496June 5, 2023
VEHICLE SPEED CONTROL
This was a case of phantom braking. While on the freeway with the cruise control set to 80 mph the car suddenly and unexpectedly slammed on the brakes. I had to step on the throttle to make the car stop braking. We were nearly rear ended by the car behind us. You can definitely come and inspect the car. I have not taken the vehicle to Tesla for inspection. No accident resulted from this incident, however it was definitely a very close call. There wasn’t a vehicle in sight ahead of us for at least a half mile. The car had no reason to slow down the way it did. I use Autopilot on my Tesla all the time. This is the first time I’ve experienced this behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525481June 5, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on Interstate 25 north towards Santa Fe NM at about 75mph with the cruise control engaged. The car abruptly slowed down to about 60 mph for no apparent reason. The slow down was so quick that passengers were pushed forward in their seats. This has happened before when cruise control was engaged. I had hoped that this was resolved by Tesla. There was not any vehicles in front of me for the car to believe a slowdown was necessary. I reported this to Tesla for repair and they replied that a repair was not necessary. They gave me instructions to override the action by pressing the acceleration pedal. I don't believe that is the solution to the problem and fear that if another car was following to close behind me that an accident could have happened. This car was purchased with cruise control but I cannot utilize it for fear of this braking problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524758June 1, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
"Phantom braking:" Vehicle has braked Multiple times on the freeway while using adaptive cruise control, when no objects were In the vehicle's path. Typically occurs when driving on curved section of freeway at speeds above 50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524252May 28, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During a 30 mile trip on a two lane highway I activated the cruise control. A number of times the car made significant slow downs. They seamed to be associated with oncoming trafic. I then shut off the cruise control. Later on when I could see there where no oncoming cars I again set the cruise control for 65 MPH. After only about 15 seconds the car made a rapid deceleation. The deceleration was rapid enough to cause an ice chest sitting on the passangers side of the front floorboard to roll over. I shut of the cruise control and did not use it again for the remainder of the trip
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524199May 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
On multiple occasions (100+) during a 4,000 mile road trip, (May 7-26, 2023) this vehicle slammed on its brakes while driving down the highway while using the adaptive cruise control feature. Speed reduction was up to 25 MPH from highway speeds of 65 - 80 MPH. This braking was quite dramatic, just short of locking the brakes up. Traffic conditions varied from very light (no vehicles in sight) to moderate traffic (vehicles in front, in rear and/or to the side). Weather was mostly clear, roads were mostly in good shape, there were no animals, people or other non-vehicle obstacles noted. Several instances were lodged in the vehicles "bug report" functionality, but not all, so Tesla should have a pretty good record of the status of the vehicle when several instances occurred. On more than one occasion we were very close to being rear ended because of this phantom braking. In contact with a Tesla Service Center, we were told this is a known issue but no fix had been found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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