Tesla Model 3 Complaints (2022)

773 consumer complaints on file.

#11539782August 21, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Friday, August 11th. My wife and I were traveling on I-70 Eastbound from Colorado to Kansas. On several occasions during the trip, we experienced phantom braking while using the adaptive cruise control. The car would immediately brake at highway speeds, slowing rapidly when nothing was on the road. Luckily every time this happened there were no cars immediately behind us as it could have easily caused a crash. This happened both while I was driving [XXX] ) and while my wife was driving [XXX] ). At one point in the trip, we turned off the emergency braking feature and the phantom braking still occurred while using the adaptive cruise control. In all this happened around 10 times or so during the trip. I reported the event to Tesla on Monday, August 14 as neither of us felt safe using the adaptive cruise control after that event. Response from Tesla attached below. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539641August 20, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I believe the autopilot and cruise control systems are affected. On 6-8 occasions, the cameras have picked up a non- existent hazard along the road causing the cruise control to disengage, rapidly slowing the car approximately 20 MPH in about 3 seconds. This has occurred on highways and freeways at speeds of 65-75 MPH. If there had been another vehicle traveling close behind, an accident would likely have occurred. I’ve taken the car to the dealer and they are aware of this problem. After the dealer adjusted the cameras the problem persisted. When this problem has occurred, there was no prior warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538768August 15, 2023
VEHICLE SPEED CONTROL
I was at a stop light. The car was stopped. The car suddenly lurched forward. I put my foot on the break but then it lurched forward again, and rear-ended the car in front of me. It appears that the car accelerated by itself. This caused an accident. The accident happened tonight. I have filed a police report and received a traffic citation for following to close. I have saved the dash cam footage of the incident to a computer and have requested that Tesla send me the EDR data. Looking at the car's logs in service mode I can see that the car was throwing several errors from before the accident with codes of "VCFRONT_a059_inputResistanceHigh," and "DIF_a018_hwLVSupplyUV" relating to the front vehicle controller and drive interface. I am attaching this plus photos of the damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11538620August 15, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving 75-78 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538534August 14, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car brakes hard on cruise control when no other cars are around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538228August 13, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was using Tesla autopilot today while driving from corpus christy to Fulshear. Multiple times it slammed the brake on the freeway even if there was no one in front of me at all. This caused lot of panic to all of us specially passenger seat folks. It was extremely scary and could have resulted in long pile up on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537917August 11, 2023
VEHICLE SPEED CONTROL, STRUCTURE:BODY, WHEELS
I was pulling into parking lot at REI car suddenly accelerated and jumped pavement and hit a wall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537299August 8, 2023
VEHICLE SPEED CONTROL
I was attempting to park my car at parking spaces inside a garage. The car was about half way into the spot, and I released the accelerator to slow down. Suddenly, while my foot was off the gas, the car accelerated on its own, lurching forward and hitting a barrier, which protected against falling off the side of the garage into the floor below. The car sustained minor damage to the hood, but it could have been far worse; if the car ran through the barrier, it would have fallen one story down to the floor below. I am now way too concerned to drive the car, and have not driven it since. I took the car to a Tesla service stations and they said that they cannot reproduce the same phenomena, and that the car passed their diagnostic check. Currently, this is the only person to inspect the car. During the sudden acceleration incident, the car did not make any warning sounds, which it typically does when driving into a parking spot and approaching a barrier or wall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11536813August 6, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Was traveling on Interstate 94 near Steele, ND in broad daylight on July 30. The sky was mostly clear and it was not raining. There was no road construction on this stretch of road, . I was westbound in the right lane with no traffic approaching me or behind me: it was a rural roadway with no curves and mostly flat. At 7:39 PM Central time near mile point 198 the car braked without warning very aggressively. I continued traveling with the auto cruise and at 7:40 PM Central time near mile point 194 it again very aggressively braked with nothing but open straight highway with no vehicles, signs, construction or anything else that could have caused this to happen. I continued my journey and it happened several more time until I no longer felt safe using the adaptive cruise. This has happened before and Tesla Service asked me to track the event and report the time when it happened. I reported the above incident to Tesla and they scheduled a repair for August 8. Today they canceled this visit for repair and told me that this was something that occasionally happens with the cruise and that they were canceling my appointment. They told me that if I wanted to drive to the nearest service center that they too would not be able to fix it. I was lucky that this happened in North Dakota on a rural highway. The wheels locked on me and the tires even slightly screeched. I ascertain that had this happened where there would have been someone behind me there would have been an accident. Tesla clearly is not interested in fixing this and told me that if I did not feel safe that I should not use the cruise. I hope you can resolve this before there is a death or serious injury. I have talked to other Tesla Model 3 owners who have experienced this. Thank you for your consideration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536636August 5, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL
On 19 July 2023 at approximately 4am in the morning, while with my wife traveling north on I-95, I was driving approximately 77 mph and my 2022 Tesla Model 3 SLAMMED ON THE BRAKES. I had several cars directly behind me that had to slam on brakes and perform other evasive driving maneuvers as well. Luckily my reaction time was quick enough for me to SLAM ON THE ACCELERTOR to avoid a very serious wreck and pile up. This is the 3rd time this has happened but thankfully the first 2 times I did not have traffic directly behind me. Although I paid an extra $6000 for the Enhanced Auto Pilot, I do not use it, as I am now scared to death of this car at highway speeds. On the night/morning of 19 July, I was on just regular cruise control. The very next day (20 July) I applied for an appointment with the local Tesla Service Center here in the Richmond VA area. After a couple days, and I had not taken the car in yet, Tesla sent me a message and informed "that I am NOT to bring the car in." I have not heard from them since then... and today is 5 August 2023. Respectfully request that you weigh in to either get me a Refund for this car, or in some way restore my confidence in it. I am scared to ever put this car on the highway again. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536068August 2, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving at speed limit (70MPH) on Interstate 5. Was using cruise control. On 5 occasions, driving N, then S 4 days later, car braked suddenly with no obstacle or vehicle within 50 yards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535968August 2, 2023
VEHICLE SPEED CONTROL
I was in Rei parking lot pulling into parking space and suddenly vehicle accelerated and jumped curb and hit the wall loud noise.people thought it was earth quake. Air bag did not deploy . No warning signals came on when jumping the curb it hitting the wall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535946August 1, 2023
AIR BAGS, UNKNOWN OR OTHER
The airbags of the vehicle did not inflate when the car was hit by a concrete stone when the car was running at 70 miles per hour on a freeway. The stone came flying on to the windshield and completely smashed the Tesla Model 3 windshield and created a hole in the windshield. This is a grave safety failure of the vehicle where the driver or front passenger did not get any protection or safety from the broken glass of the windshield that hit the passenger and the driver when it was hit by the stone. The vehicle should have been equipped with enough failsafe, warnings, protection against windshield glass so that the safety of passengers is not compromised. As a Tesla owner, I feel unsafe to be driving the vehicle any more and would expect the company to take urgent action on this dangerous and unsafe vehicle that could potentially lead to more injuries and trauma for Tesla owners driving on the roads.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11535735August 1, 2023
STEERING
Over the past few days, I have had multiple instances where the steering on the Tesla gives out and starts to wobble and then starts acting normal again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534805July 27, 2023
UNKNOWN OR OTHER
My tesla Model 3 has Full Self Driving software with FSD Beta testing enabled. Tesla refuses to update my old, outdated, obsolete, less safe software to newer, safer software. My car makes dangerous decisions, incorrect lane choices, random, sudden lane changes, will run stop signs and an occasional red light. The problem is tesla charges their customers full retail price, but doesn’t actually give us the new software they offer to us. They give new software only to a few select customers and the majority of their customers receive only old, dangerous software. I believe they do this only for compliance reasons and have no intention to give everyone the newer, safer software. My car has become very dangerous and the “Full Self Driving” is basically useless at this point. FSD version 11.3.6 is too dangerous to use on public roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534804July 27, 2023
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2022 Tesla Model 3. The contact stated that on several occasions while driving at various speeds, the “Full Self-Driving Beta” allowed the vehicle to drive unsafe. The contact stated that while in the left lane going straight through an intersection, while in a turn only lane, the vehicle inadvertently launched 45 degrees into the right lane and almost caused an accident. No warning lights were illuminated. The manufacturer was notified of the failure and performed an Over the Air (OTA) software update; however, the failure recurred. The manufacturer was notified of the failure and informed the contact that the vehicle had performed as designed. The contact stated that he disengaged the Full Self-Driving Beta. The vehicle was not repaired. The failure mileage was approximately 31,945.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533902July 23, 2023
UNKNOWN OR OTHER
The car was parked and the. windshield spontaneously cracked, involving approximately half of the length of the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533681July 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model 3. The contact stated while driving at an undisclosed speed, the vehicle experienced phantom braking. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533607July 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on freeway with adaptive cruise control engaged, the vehicle suddenly slammed on the brakes with the wheels initially locking up (there was an audible screech from the tires). There was no traffic obstacle that would have suggested that there was a reason to do this. It was daytime and the weather was clear. I was able to immediately take control of the car and re-accelerate to prevent vehicles behind me from rear-ending me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533441July 20, 2023
UNKNOWN OR OTHER
The issue is not from my car, but someone that has the same vehicle as I. I was reading online that the acceleration pedal is made of some Sort of Plastic and the owners pedal snapped. I'll attach the link. When I inspected mine, I was amazed that indeed it feels plastic, at this time it's not broken but I'm concerned for the years to come, is it safe and was this made to cut corners? I drive my vehicle a lot and would hate for anything like this to happen, it seems dangerous. I'm sure a lot of people are going to start contacting you guys due to this. Here is the link https://www.reddit.com/r/TeslaModel3/comments/1541yl2/i_dont_think_i_pressed_it_that_hard/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model 3