Suzuki SX4 Complaints

312 consumer complaints on file.

#10537619August 28, 2013
AIR BAGS
AIR BAG WARNING LIGHT STAYED ON, AND WOULD NOT GO OFF. DEALER FOUND THE CAUSE TO BE " SC-60 OPEN CIRCUIT B1312 ". HAD TO DRIVE THE CAR WITHOUT WORKING AIR BAGS UNTIL DEALER COULD WORK ON THE CAR. DEALER REPLACED PASSENGER SIDE SEAT CUSHION ASSEMBLY (NO CHARGE). SINCE THE DRIVERS SIDE SEAT CUSHION WAS NOT REPLACED IT MIGHT EVENTUALLY FAIL JUST LIKE THE PASSENGERS SIDE. PLEASE HAVE SUZUKI RECALL THESE CARS AND REPLACE ALL THE FRONT SEAT CUSHIONS, NOT JUST THE ONES THAT FAIL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537314August 26, 2013
AIR BAGS
THIS VEHICLE AIR BAG SENSOR HAD A PROBLEM EARLY ON.. BROUGHT TO DEALERSHIP THEY RESET... *TR AIR BAG LIGT CAME BACK ON, WANTED ME TO PAY TO RESET IT... SO I NEVER DID... BUT AS I READ OTHER PEOPLE HAVING THE SAME ISSUE WITH A SENSOR THAT SHUTS OFF THE AIRBAG... AND LEAVES IT OFF WITH NO WAY TO TURN IT BACK ON... AND A DEFECTIVE SENSOR IN THE SEAT AND THEY NOW WANT 1,400 TO REPLACE IT... WHEN IT HAS NEVER FUNCTIONED...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533976August 7, 2013
SEATS
THE SUN MELTED MY SEAT AND SHIFTER AREA HERE IN FLORIDA. I IN FORM SUZUKI CORP. BUT THEY REFUSE TO REPLY TO THE ISSUE EVEN AFTER SUBMITTING PHOTOS AND GOING TO THE DEALERSHIP . I AM ALSO VERY CONCERN ABOUT FIRE STARTING IN THE CAR AS THE SUN MELTED THE INSIDE COULD AS WELL START A FIRE. THE CAR IS UNDER WARRANTY AND SUZUKI REFUSE IS TO REPLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10533341August 3, 2013
ENGINE
AFTER TAKING MY SX4 INTO KIPO MOTORS FOR INSPECTION AND CHECK FOR RICH FUEL AND TICKING, IT PASSED NY EMISSIONS BUT I WAS TOLD I NEEDED A $2000 CATALYTIC CONVERTER AND NOT TO WORRY ABOUT THE SLIGHT TICK. WITH IN 6 MONTHS MY ENGINE BLEW UP WELL DRIVING TO DINNER WITH MY FAMILY IN THE CAR. FLAMES SHOT OUT OF THE HOOD AND OTHER DRIVERS REPORTED FLAMES POURING OUT THE BOTTOM OF THE CAR AFTER IT EXPLODED. KIPO/SUZUKI REPLACED THE ENGINE, AFTER ASSEMBLY TWO CYLINDERS DIDN'T WORK. KIPO NEVER HECKLED ANY OTHER PARTS AND HAD TO REBUILD IT AGAIN AFTER THEY FOUND THE VALVES BROKE CAUSING THE ENGINE TO EXPLODE. NOW THE CAR HAS NO POWER AND AT 2084 MILES ON THE NEW ENGINE THEY SAY THE CATALYTIC CONVERTER IS STOPPING THE ENGINE FROM WORKING AND DUE TO THE CLOSENESS OF THE WARRANTY END THEY ARE NOT GOING TO FIX IT. THE ENGINE EXPLODED IN THE FRONT. THERE WAS A HOLE THE SIZE OF MY FIST IN THE BLOCK BEHIND THE CATALYTIC CONVERTER. CHUNKS OF THE ENGINE BLOCK WERE IN THE EXHAUST MANIFOLD AS WELL BUT THEY SAY NONE OF THIS IS A RESULT OF THE ENGINE EXPLODING. I HAVE SEEN OTHERS WITH THE SAME RICH FUEL AND ENGINE TICK AND WOUNDED ARE THESE TICKING TIME BOMBS? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10533196August 2, 2013
AIR BAGS
I WOULD LIKE TO SUBMIT A CLAIM ON MY 2009 SUZUKI SX4 DUE TO THE AIRBAG WARNING LIGHT ILLUMINATION WITH DTC CODE B1318 FAULT. THIS HAS CAUSED BOTH AIRBAG WARNING LIGHTS, AIRBAG OFF LIGHTS AND SEATBELT LIGHTS, TO COME ON AND NOT GO OFF AT VARIOUS TIMES. WE WERE SENT A LETTER FROM SUZUKI ACKNOWLEDGED AN AIRBAG-RELATED ISSUES WITH FRONT PASSENGER SEATS ON THE VEHICLES FOR AN OPEN-CIRCUIT PROBLEM FOR THE SENSOR MAT THAT DETERMINES IF AN ADULT OR CHILD IS SITTING IN THE FRONT SEAT. I CALLED SUZUKI CUSTOMER SERVICE ON 7/29/13 AND SPOKE TO [XXX]. I INFORMED [XXX] THAT WE PURCHASED THIS VEHICLE DUE TO MY DAUGHTER'S SMALL STATURE IN WHICH SHE IS UNDER 5 FEET TALL AND ONLY WEIGHS 90 POUNDS WHILE HAVING A VALID INDIANA DRIVER?S LICENSE. HER SMALL STATURE HAS CAUSED SEVERAL ERRORS WITH THE PASSENGER SIDE AIRBAG WARNING LIGHT TO ILLUMINATE. THE SEAT IS NOT SENSING HER PRESENCE AND SETS OFF THE WARNING LIGHT. [XXX] ACKNOWLEDGED THAT THERE WAS A PROBLEM BUT WOULD NOT REPAIR THE VEHICLE. HE STATED THAT AIRBAG ISSUES ARE ONLY COVERED UNDER THE 3 YEAR 36,000 MILE WARRANTY. I DID NOT AGREE THAT AN ACKNOWLEDGED ISSUE WITH A SAFETY RELATED COMPONENT FAILURE DUE TO A PERSONS SMALL STATURE IS THE CONSUMERS RESPONSIBILITY. [XXX] ALSO STATED THAT OUR SMALL STATURE DAUGHTER SHOULD NOT SIT IN THE FRONT PASSENGER SEAT DUE TO THIS VEHICLES ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525568July 18, 2013
WHEELS, AIR BAGS
I WAS INVOLVED IN A ROLL OVER ACCIDENT. THE RIGHT WHEEL OF THE CAR SEIZED AND NONE OF THE AIR BAGS DEPLOYED. I SUSTAINED SOME SOFT TISSUE INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10525650July 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THE WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE FROM THE ENGINE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO A DEALER. THE DEALER STATED THAT OIL HAD LEAKED ONTO THE ENGINE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10523931July 9, 2013
AIR BAGS, SEATS
AIR BAG SENSOR FAILURE ON PASSENGER SIDE FRONT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521656June 25, 2013
AIR BAGS
THERE WAS NO INCIDENT. THE PASSENGER SEAT BELT LIGHT AND THE AIR BAG LIGHT COMES ON AND STAYS ON. INITIALLY, IT BLINKED ON AND THEN OFF. NOW THEY STAY ON CONSTANTLY, LOOKING AT YOUR SITE WE SEE WHERE SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM. WE FEEL THIS IS A RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512962May 21, 2013
AIR BAGS, SEATS
PASSENGER AIR BAG SENSOR IS BAD. SENSOR IS ON AND NOBODY CAN TELL ME WHY EXCEPT TO BUY A NEW SEAT. I ALREADY REPLACE THE DRIVERS SEAT DUE TO SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513046May 21, 2013
STEERING, ENGINE AND ENGINE COOLING
CHIRPING OF ACCESSORY DRIVE BELT AREAD NOTICED. SUZUKI REPLACED SERPENTINE BELT AND TENSIONER PULLEY OUT OF WARRANTY. SEEMS LIKE SOMETHING IS WRONG WHEN REPLACING A TENSIONER PULLEY BELOW 35000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509224April 23, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 SUZUKI SK4. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE FUEL LEVEL GAUGE FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE COMPUTER WAS NOT REGISTERING TO THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 44,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508226April 15, 2013
AIR BAGS
VEHICLE PURCHASED NEW ON 10/30/2007, AND SERVICED REGULARLY AT LOCAL DEALER. INITIAL REPORTS OF "PASSENGER AIR BAG" LIGHT IGNORED REPEATEDLY BY DEALER. ON 3/23/2008 WHILE VEHICLE WAS MOVING IT WAS BACKED INTO BY A TOYOTA CAMRY. THE CAMRY HAD MINIMAL DAMAGE, BUT THE SUZUKI SUSTAINED MORE THAN $4700 IN DAMAGE. NUMEROUS CALLS TO POLICE ENSUE AND FINALLY AFTER 2 HOURS, A FLORIDA HWY. PATROL OFFICER RESPONDS. HE REFUSED TO MAKE/TAKE A REPORT AS HIS SHIFT IS ABOUT TO END. HE HAD A VERY DEMEANING ATTITUDE AND WAS QUITE AGITATED. WHILE INJURIES WERE SUSTAINED, NO ONE KNEW THE EXTENT OF THEM AT THE TIME OF THE INCIDENT. NONE OF THE 7 AIRBAGS DEPLOYED AND THE AIRBAG LIGHT NEVER CAME ON. THE CAR ITSELF WAS SEVERELY DAMAGED AND ALMOST TIPPED COMPLETELY OVER ONTO ITS ROOF. THE PASSENGER LATER LEARNED THAT THE REASON FOR HER SEVERE PAIN AND INABILITY TO WALK 3 WEEKS AFTER THE ACCIDENT WAS DUE TO A SEVERED HIP JOINT. OF COURSE THE CAMRY DRIVER'S GEICO INSURANCE HANDLED THE INITIAL CLAIM AND REPAIRED THE SUZUKI. THEY BALKED AT THE INJURIES, BUT AFTER RETAINING COUNSEL FINALLY PAID OUT A SMALL PORTION ON THE MEDICAL; THE PASSENGER HAS PERMANENT LIFE LONG PROBLEMS AS A RESULT, LOST HER JOB AND HAS A LARGE PARTIALLY UNPAID MEDICAL BILL. THE VEHICLE WAS "OKAY" AFTER THE REPAIR AND THEN AT 51310 MILES THE "AIR BAG" LIGHT CAME ON AND STAYED ON. REPORTS TO NHTSA AND SUZUKI WENT COMPLETELY IGNORED SINCE THERE WERE NOT ENOUGH SUZUKI'S SOLD. SUZUKI ADVISED OWNER TO CONTINUE MAKING CAR PAYMENTS, INSURANCE PREMIUMS ETC., BUT DO NOT DRIVE VEHICLE AS THEY WOULD NOT BE RESPONSIBLE FOR INJURIES NOW THAT THEY WERE AWARE. WHAT A COMPLETE JOKE! OWNER HAD TO SELL CAR AS TRANSPORTATION WAS NEEDED; WHY MAKE PAYMENTS ON SOMETHING YOU CAN'T DRIVE. GM OWNED THE SUZUKI DIVISION AT THE TIME AND HAVE SINCE CLOSED THE SUZUKI DIVISION. THEY AGAIN GOT OFF WHILE OTHERS SUFFER FOR THE REST OF THEIR LIVES! *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10508282April 15, 2013
AIR BAGS
MY SUZUKI SX-4 HAS SHOWN AN AIRBAG WARNING LIGHT FOR JUST OVER TWO YEARS. THIS BEGAN JUST SHORTLY AFTER THE WARRANTY PERIOD EXPIRED. I RESEARCHED THE PROBLEM ONLINE, AND FOUND THAT THIS IS A COMMON ISSUE, AND THAT MOST CASES REQUIRED A REPAIR IN EXCESS OF $1000. RECENTLY, SUZUKI ISSUED A REPAIR EXTENSION FOR THE AIRBAG SYSTEM, BUT MY SITUATION CONVENIENTLY DOES NOT QUALIFY. APPARENTLY, THE DIAGNOSTIC CODE IS DIFFERENT FROM WHAT SUZUKI ISSUED THE EXTENSION FOR. I WAS TOLD THIS MORNING BY A SUZUKI DEALERSHIP THAT I MUST PAY ANOTHER $95 FOR DIAGNOSTICS TO FIND OUT WHAT THE DIAGNOSTIC CODE MEANS. THIS IS NOT ACCEPTABLE. I HAVE TRIED TALKING TO REPRESENTATIVES AT SUZUKI'S "CUSTOMER RELATIONS" DEPARTMENT, BUT TO NO AVAIL. THEY INSIST THAT THIS ISSUE IS NOT COVERED UNDER THEIR REPAIR EXTENSION, AND THAT I MUST PAY FOR ADDITIONAL TESTING, AND REPAIR IN ORDER TO RESOLVE THIS ISSUE. MY ONLINE RESEARCH HAS REVEALED THAT THIS ISSUE IS WIDESPREAD, AND IT SHOULD NOT BE CONSIDERED TO BE A NORMAL WEAR AND TEAR, OUT OF WARRANTY ISSUE. THIS IS A SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503784March 20, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT USED A PERSONAL SCAN TOOL WHICH READ THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CLEARED THE CHECK ENGINE LIGHT AND NEVER DIAGNOSED THE FAILURE. APPROXIMATELY 72 HOURS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. THE CURRENT MILEAGE WAS APPROXIMATELY 23,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499622February 21, 2013
AIR BAGS, ELECTRICAL SYSTEM
AS OTHERS HAVE RELATED THE AIR BAG WARNING LIGHT(S) HAS APPEARED ON MY CAR ALSO NOW. AS OTHERS HAVE WRITTEN THEIRS WAS MAINLY THE DRIVER SEAT SENSORS FAILING. THE MINOR DIFFERENCE OF MY ISSUE IS THAT BOTH SEATS AIR BAG WARNING LIGHTS CAME ON AND WILL NOT GO AWAY AT THE SAME TIME. THIS FACT DOES ADD UP TO THE SENSORS IN EACH SEAT FAILING AT EXACTLY THE SAME TIME. SUZUKI REPAIR DEPARTMENTS ARE CLAIMING INDIVIDUAL SEAT SENSOR ISSUES. SOMETHING ELSE IS WRONG HERE AND THIS SHOULD BECOME A DEFECT INVESTIGATION BEFORE SOMEONE DIES DUE TO THE AIR BAGS NOT DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495099January 29, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING A TURN, HE LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE CRASHED INTO AN EMBANKMENT AND FLIPPED OVER ONTO THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 3/13/13 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10491755January 7, 2013
AIR BAGS
THE AIR BAG DASH LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE SUZUKI DEALERSHIP. THEY TOLD ME THERE WAS A RECALL ON THE PASSENGER SEAT SENSOR. THEY RESET THE LIGHT TO SHUT IT OFF AND CHARGED ME $99.95 LABOR TO DO SO. I ASKED WHY THIS WAS NOT COVERED UNDER WARRANTY OR THE RECALL. THEY TOLD ME IT ONLY HAD A 3 YEAR 36,000 MILE WARRANTY. THEY ALSO RESET AND FIXED THE LIGHT WITHOUT MY AUTHORIZATION TO DO SO SINCE I THOUGHT THIS WOULD BE A WARRANTIED REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489822December 20, 2012
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2008 SUZUKI SX4. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM PROBLEMS IN VEHICLE. *SMD THE CONSUMER STATED A RECALL WAS ISSUED. THE CONSUMER ALSO STATED THE DEALER DECEIVED MANY OF THEIR CUSTOMERS BY NOT DISCLOSING PROBLEMS AND NOT SELLING EXTENDED WARRANTIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486729December 2, 2012
AIR BAGS, SEAT BELTS
SINCE I PURCHASED THE VEHICLE, THE AIR BAG LIGHT HAS BEEN ON. WHEN I START THE CAR UP, IT SAYS THE PASSENGER SIDE AIR BAG IS OFF. ALSO, THE PASSENGER SIDE SEAT BELT LIGHT IN CONSISTENTLY ON, REGARDLESS OF WHETHER OR NOT SOMEONE IS SITTING IN THE PASSENGER SEAT, AND REGARDLESS OR WHETHER OR NOT THE SEAT BELT IS PLUGGED IN. I CHECKED MY OWNER'S MANUAL, AS I THOUGHT PERHAPS SOMETHING GOT SHUT OFF, BUT I SEE NOTHING IN THE MANUAL THAT TELLS ME HOW TO TURN THE AIR BAGS ON. I'VE SINCE DONE RESEARCH ON THIS ISSUE, AND FROM WHAT I'VE READ, MY AIR BAGS MAY NOT GO OFF IF I'M INVOLVED IN A COLLISION, AND THERE ARE MULTIPLE COMPLAINTS FROM OTHER SX4 OWNERS ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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