Suzuki Reno Complaints

173 consumer complaints on file.

#10746025August 4, 2015
ELECTRICAL SYSTEM
ELECTRIC LOCKS CONTINUE TO CYCLE ON AND OFF, NOT IN COMPLETE MOVEMENT OR CIRCUIT ON AND OFF CYCLES, CAUSING UNDUE LOAD ON ALTERNATOR, AND CAUSING THE CAR TO STALL OUT, OCCASIONALLY EVEN AT A ZERO SPEED, OR IN REVERSE...UPDATED 10-26-15 *BF GIVEN THE POOR ELECTRICAL HISTORY OF THIS MODEL CAR, I FORMALLY REQUEST A RECALL IN REGARDS TO THIS SAFETY ISSUE, AS THE DOORS COULD LOCK OR UNLOCK AT ANY GIVEN TIME. FURTHERMORE, THE WIRING HARNESS FOR THE DAYTIME RUNNING LIGHTS, THAT WAS RECALLED BY NHSTA, HAS BEEN REPLACED PREVIOUS TO THIS INCIDENT. AND THE DAY OR TIME THAT THIS PROBLEM STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735890July 22, 2015
SERVICE BRAKES
TL* THE CONTACT OWNED A 2006 SUZUKI RENO. WHILE DRIVING AT APPROXIMATELY 25 TO 30 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE BRAKE SWITCH CAUSED THE FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10734605July 16, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
ON 04/21/15 ANOTHER INCIDENT WAS WHEN I WAS DRIVING TO THE HOSPITAL AND ALL OF A SUDDEN MY CAR DROPPED TO LESS THAN 20 MPH AND WOULDN'T ACCELERATE.I HAD TO PULL OVER WITHOUT POWER STEERING TO GET MY SON TO THE HOSPITAL. ON 5/04/2015 I WAS DRIVING MY CAR TO DROP MY SON OFF AT DAYCARE AND WHEN I STARTED MY CAR IT REVVED UP THE ENGINE ON ITS OWN FROM 2-3 RPM'S AND THEN IDLED AND I PUT THE CAR IN DRIVE AND DROVE ABOUT 2 MILES AND THEN WHILE I WAS AT A STOP LIGHT I WAS STOPPED AND MY CAR JERKED FORWARD SLIGHTLY 2 TIMES AND YOU COULD HEAR THE CHANGE IN THE CAR THEN ALL OF A SUDDEN IT DIED. I WAITED ABOUT 4 MINUTES AND STARTED IT UP AGAIN AND IT GOT ME TO MY SONS DAYCARE AND THEN I SHUT IT OFF TOOK HIM IN AND WENT TO START MY CAR AND IT WOULDN'T START. AFTER WAITING FOR 3 MINUTES I TRIED AGAIN AND THE SAME THING HAPPENED ON MY WAY TO WORK. MY CAR DIED WHILE I WAS AT THE STOP LIGHT. THIS TIME I WAS ON A HILL AND MY CAR STARTED ROLLING BACKWARDS BUT MY BRAKES WERE ON SO I DIDN'T HIT THE CAR BEHIND ME.THE LATEST INCIDENT OCCURRED WHILE I WAS ON THE FREEWAY AND I WAS GOING 65 MPH AND IT LOST POWER AND I SLOWED TO 20 MPH THEN MY CAR DIED THIS TIME IT TOOK ALMOST 15 MINUTES FOR ME TO START MY CAR. I TOOK IT TO THE SHOP 4 TIMES AND THEY REPLACED MY THROTTLE BODY, THROTTLE ACTUATOR CONTROL, AND MY THROTTLE POSITION SENSOR. IT STILL DIDN'T STOP MY CAR FROM DYING. MY MECHANIC TOLD ME IT KEEPS LOSING THE SIGNAL AND THE SUZUKI DEALER IS SHUTTING IT OFF. I AM VERY SCARED TO DRIVE MY VEHICLE IN CASE I GET INTO AN ACCIDENT DUE TO IT CONTINUOUSLY DYING ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732839July 8, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ISSUE NOTED: A HESITATION/LOSS OF POWER WHILE DRIVING RESULTING IN RAPID DECELERATION AND NO RESPONSE FROM THE ACCELERATION PEDAL/THROTTLE. SEVERAL "PUMPS" OF THE PEDAL WERE REQUIRED AND AFTER SOME COASTING, THE VEHICLE ACCELERATOR WOULD RESPOND AGAIN. ISSUE NOTED AS BEING WORSE IN WARMER TEMPERATURES AND ALSO WHEN DRIVING ON HILLS/INCLINES. ISSUE CREATES A MAJOR SAFETY CONCERN WHEN PULLING INTO OR ACROSS LANES WITH TRAFFIC AS THE ISSUE MAY REOCCUR AT ANY TIME. ON THE FIRST OCCURRENCE OF THIS ISSUE (10-12-09), VEHICLE WAS TAKEN INTO DEALERSHIP W/ HESITATION AND LOSS OF POWER. THE THROTTLE BODY WAS REPLACED AT THAT TIME WITH PART#13400-85Z20. ISSUE REOCCURRED (06/09/11) AND DEALERSHIP CHECKED ELECTRICAL CONNECTIONS/GROUND WIRES, ETC. AND APPLIED STABLIANT 22 TO TERMINALS. ISSUE REOCCURRED (08/24/11) AND THROTTLE BODY WAS REPLACED AGAIN WITH PART# 13400-85Z21. ISSUE REOCCURRED (01/25/12) AND WAS TAKEN TO AN IMPORT SPECIALIST THAT SUSPECTED THE FOOT PEDAL SENSOR (EST. COST 350.00). SUBSEQUENT SERVICE AT DEALERSHIP INCLUDED WIRING/SIGNAL CORRELATION WORK BETWEEN THROTTLE BODY AND FOOT PEDAL SENSOR. ISSUE IS REOCCURRING NOW (07/07/15) AND AFTER $1597.22 IN REPAIR COSTS SINCE 2007 WITH THIS ISSUE, I AM HESITANT TO SPEND MORE MONEY ON A POORLY ENGINEERED PRODUCT THAT THE MANUFACTURER REFUSES TO ACCEPT RESPONSIBILITY FOR BY ISSUING A RECALL (SIMILAR COMPLAINTS NOTED ON THIS SITE AND ONLINE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724180June 8, 2015
POWER TRAIN
CAR WILL GO FROM DRIVE TO NEUTRAL WHILE DRIVING AND IT HAS BEEN HAPPENING FOR 2 WEEKS OFF AND ON IT COMES AND GOES .I HAS HAPPENED WHILE ON A BRIDGE ,GOING UP A HILL,AND AS DRIVING ON THE HIGHWAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717432May 20, 2015
AIR BAGS
MY AIRBAG LIGHTS TURNED ON FOR MY DRIVER'S AIRBAG AND THE PASSENGER AIRBAG. WE WE HAD THE CAR SERVICED, THE SENSORS UNDER THE SEATS WERE DISENGAGED. NO RECALL. A FEW MONTHS LATER THE LIGHTS CAME ON AGAIN FOR BOTH SEATS. WE WERE IN AN ACCIDENT THAT MONTH AND THE AIRBAGS DID NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702503March 30, 2015
EXTERIOR LIGHTING
I HAVE HAD A RECALLED ON MY CAR SINCE 12/2014 AND AS OF TODAY 3/30/2015 AND STILL HAVING AN ISSUES WITH THE DEALERSHIPS TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682767February 11, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS ACCELERATION POWER. THE CONTACT MENTIONED THAT THE SPEED DECREASED TO 25 MPH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671323January 9, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10668671December 29, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT SMELLED A BURNING ODOR WHILE OPERATING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10668566December 28, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON 07/21/2014 VEHICLE DAYTIME RUNNING LIGHTS WOULD NOT TURN OFF AFTER TURNING OFF VEHICLE AND REMOVING KEY FROM THE IGNITION. FIVE (5) MONTHS LATER AND TWO (2) RECALL LETTERS FROM SUZUKI, THE ISSUE HAS NOT BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663513December 11, 2014
AIR BAGS
WIFE GOT IN THE CAR THIS A.M. TURNED THE KEY AND BOOM DRIVERS SIDE DOOR AIR BAG BLEW UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659109November 18, 2014
AIR BAGS
AIR BAG LIGHT HAS BEEN ON ALMOST CONTINUOUSLY SINCE OCTOBER 2007 (VEHICLE PURCHASED NEW IN JUNE 2006). DEALER IN NEVADA CHECKED VEHICLE OCTOBER 2007 (MILEAGE 20,788), FOUND CODES B1102 LOW BATTERY VOLTAGE AND B1378 DRIVERS SIDE RESISTANCE TOO HIGH. CLEARED CODES, TIGHTENED CONNECTOR UNDER PASSENGER SEAT (NO COST); LIGHT WAS OFF FOR ABOUT A WEEK THEN BACK ON. DEALER ADVISED I SHOULD JUST SNUG UP THE CONNECTOR UNDER PASSENGER SEAT TO RESOLVE INDICATOR LIGHT AND I DID THIS REGULARLY FOR SEVERAL YEARS UNTIL LIGHT WOULDN'T GO OUT ANYMORE. MARCH 2011 (MILEAGE 62,751) DEALER IN WASHINGTON CHECKED CAR, FOUND CODES B1382 RIGHT SIDE RESISTANCE AND B1378 LEFT FRONT SIDE RESISTANCE. CLEARED CODES, CLEANED, TIGHTENED, AND ADDED STABILIZER TO CONNECTORS (CHARGED $105); LIGHT WAS OFF ABOUT 2 DAYS THEN BACK ON. AIR BAG LIGHT HAS BEEN ON EVER SINCE (CURRENTLY 94,950 MILES AS OF NOVEMBER 18, 2014). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653715November 9, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
WHEN ATTEMPTING TO SHIFT THE VEHICLE FROM PARK TO REVERSE OR DRIVE THERE WILL BE A LOUD CLUNK SOUND. THE CHECK ENGINE LIGHT WILL COME ON AND THE VEHICLE WILL NOT ACCELERATE. IF YOU SHUT THE VEHICLE OFF AND THEN RESTART, IT WILL THEN ACCELERATE BUT WILL NOT SHIFT PROPERLY. I HAD THE VEHICLE TO KEN POLLOCK SUZUKI DEALERSHIP IN PENNSYLVANIA WHEN IT WAS STILL COVERED UNDER WARRANTY AND THEY CHARGED ME $100.00 DOLLARS TO RUN A DIAGNOSTIC CODE SCAN. THEY SAID THAT THEY COULD NOT FIND THE PROBLEM BUT WHEN ASKED TO EXPLAIN THE CODES THAT WERE RETRIEVED, I WAS INFORMED THAT THEY WERE GENERIC TRANSMISSION CODES AND THAT THEY WOULD NOT OR COULD NOT FIX THE VEHICLE. THIS IS A ONGOING PROBLEM AND A SEVERE SAFETY CONCERN CONSIDERING THE AMOUNT OF COMPLAINTS LOGGED AGAINST THIS MODEL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648656October 19, 2014
ENGINE, POWER TRAIN
TRANSMISSION HAS TROUBLE SWITCHING GEARS, ODOMETER SCRAMBLES WHEN SWITCHING FROM PARK TO DRIVE, ODOMETER READS AS BEING IN REVERSE WHEN IT'S IN PARK, AND WHEN IT SWITCHES GEARS IT SWITCHES HARD AND STRUGGLES TO ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644577October 14, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V262000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639392September 26, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR WOULD NOT START BATTERY CHARGED, BUT NEXT DAY VEHICLE BATTERY WOULD BE DRAINED AGAIN.... HEADLIGHTS WORK SOMETIMES, AND TURN SIGNAL WORKS OFF AND ON... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630946September 5, 2014
WHEELS, FUEL/PROPULSION SYSTEM, TIRES
I BOUGHT MY CAR IN EARLY FEB, 2014, AND I AM ALREADY HAVING PROBLEMS WITH IT. I BOUGHT MY CAR FROM [XXX], AND WAS TOLD WHEN I BOUGHT IT THAT IT RECENTLY HAD BRAKE/TIRE/SYSTEM WORK DONE, BUT THEY REFUSED TO LET ME KEEP A COPY OF THE BILL FOR SAID WORK. WHEN SHOWED THE CAR, THERE WERE DENTS AND SCRATCHES ON THE CAR, BUT I WAS TOLD THE CAR HAD NOT BEEN IN ANY ACCIDENTS. WHEN I RECENTLY USED CARFAX TO CHECK THE HISTORY OF THE CAR, IT HAD 15 REPORTS ON IT. [XXX] ALSO SOLD ME INSURANCE FOR MY CAR, WHICH I WAS TOLD WOULD COVER NEARLY BUMPER TO BUMPER, BUT IT SO FAR HASN'T COVERED ANYTHING THAT HAS GONE WRONG WITH THE CAR. STARTING THIS SUMMER, I HAD TO REPLACE ONE OF MY TIRES BECAUSE IT WAS DRYROTTED AND ABOUT TO EXPLODE. THE OTHER TIRES ARE DRYROTTING AS WELL, AND ARE CERTAINLY NOT NEW LIKE I WAS TOLD. THE BRAKES SQUEAK WHEN GO TO USE THEM, I'VE ALREADY HAD TO BALANCE THE CAR, AND THE BACK ALIGNMENT IS COMPLETELY OUT. MY CHECK ENGINE LIGHT CAME ON IN LATE JUNE, AND AFTER GETTING A DIAGNOSTIC, I WAS TOLD IT WAS A SENSOR. WHEN LOOKING ONLINE TO ORDER THE PART (SINCE THE INSURANCE DOESN'T COVER THAT EITHER), I LEARNED THAT I ALSO NEEDED TO REPLACE THE THROTTLE BODY. I CALLED UP SUZUKI TO DOUBLE CHECK, AND THEY CONFIRMED IT. SUZUKI ALSO TOLD ME THAT THEY HAD STOPPED MAKING THAT PART ALTOGETHER, EVEN THOUGH THE CAR MODEL IS 8 YRS OLD. BECAUSE THE SENSOR OR PART IS BAD, I FEAR WHEN I DRIVE OVER 55 MPH BECAUSE AT TIMES THE CAR WILL STOP ACCELERATING (ALMOST LIKE I WENT ON CRUISE CONTROL, WHICH MY CAR DOES NOT HAVE), AND I HAVE TO LET OFF THE GAS AND REAPPLY THE GAS TO GET MY CAR TO GO FASTER. IN MAY, I RECIEVED/HEARD THE RECALL NOTICE FOR MY CAR. I GOT A LETTER IN JUNE FROM SUZUKI THAT THEY STILL DID NOT HAVE THE PART FOR MY CAR, AND WOULD SEND A LETTER WHEN THEY GOT IT. I STILL HAVE NOT GOTTEN THE NEW LETTER. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630785September 4, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SUZUKI RENO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE HEAD LIGHTS SUDDENLY MALFUNCTIONED AND STOPPED OPERATING. THE CONTACT INDICATED WHILE DRIVING AT NIGHT ONLY THE HIGH BEAM LIGHTS WOULD OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626867August 20, 2014
SEATS, VEHICLE SPEED CONTROL
UPON EXECUTING A LEFT HAND TURN AT APPROXIMATELY 32 MPH, THE INNER SUPPORT BRACE IN THE BOTTOM SEAT CUSHION BROKE. THIS CAUSED MY FOOT WHICH WAS ON THE ACCELERATOR TO BE JAMMED FORWARD AND CAUSED THE VEHICLE TO DOWNSHIFT AND ACCELERATE THROUGH THE TURN. THE SEAT IS NOW UNABLE TO BE ADJUSTED FORWARD OR BACKWARD. UPON FURTHER ONLINE RESEARCH, THIS IS QUITE A COMMON OCCURRENCE ON THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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