Suzuki Grand Vitara Complaints

639 consumer complaints on file.

#763908July 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WHEN PURCHASED FROM DEALERSHIP-HAD A LOUD SOUND-WE ASSUMED THAT THIS WAS NORMAL-THE SALES PERSON ATTACHED A $1500 WARRANTY ON THE VEHICLE AS IF IT WAS A PART OF THE DEAL-THIS VEHICLE WAS SELECTED BY THE SALES PERSON WE NEVER SAW THE VEHICLE BEFORE THE SALE OR ONE LIKE IT-WE WENT ALONG WITH THE DEAL ONLY BECAUSE WE NEEDED A VEHICLE FOR OUR FAMILY-AN THEY WERE WILLING TO HAVE IT FINANCED-AND OUR CREDIT WAS NOT TERRIFIC-NOW WE KNOW WHY THEY ATTACHED THE WARRANTY BECAUSE OF THE BAD ENGINE-THE VEHICAL WAS SO SMALL FOR OUR FAMILY THAT WE WENT TO TRY TO TRADE IT IN FOR A FAMILY VAN AT A DIFFERENT DEALERSHIP-THE SALES MAN TOLD US THAT THE VEHICLE SHOULD NOT BE SOUNDING THIS LOUD-HE SAID THAT YOU SHOULD NOT HEAR THE SOUND OF THE ENGINE-THATS WHEN WE TOOK IT BACK TO THE DEALERSHIP-AT FIRST THEY SAID IT WOULD ONLY TAKE 2DAYS FOR REPAIRS-BUT NOW THEY ARE SAYING AT LEAST ONE WEEK AND THAT THE WHOLE ENGINE MUST BE TAKEN APART-AN THAT THEY WERE HAVING PROBLEMS WITH THE TIMING CHAIN-SINCE THEY DID NOT OFFER US A LOANER WE HAVE TO TRANSPORTATION-WE THOUGHT THAT IF YOU PURCHASED A VEHICLE FROM A PLACE LIKE THE FORD DEALERSHIP -WHO IS WELL KNOWN! WE WOULDN'T HAVE TO WORRY ABOUT BEING FRAUDED BUT WE GUESS WE WERE WRONG -THE PURCHASE OF THIS VEHICLE HAS BEEN A NIGHTMARE TO OUR FAMILY-PLEASE NOTIFY US ABOUT WHAT CAN BE DONE-WE CAN'T AFFORD TO PAY FOR A LEMON FROM THE FORD DEALERSHIP. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012698June 26, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER FAN BLOWER HAS GONE OUT WHILE CONSUMER WAS DRIVING NOT ALLOWING CONSUMER TO TURN ON THE AIR CONDITIONER. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012199June 19, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
PARTS FOR RECALL 01V146000 REPAIRSHAVE NOT BEEN AVAILABLE SINCE JULY 2001. DEALERSHIP KEEPS CANCELLING APPOINTMENT AFTER THEY HAVE BEEN MADE DUE TO NO PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763212June 18, 2002
UNKNOWN OR OTHER
THIS IS NOT A COMPLAINT ABOUT THE AUTOMOBILE OTHER THAN A WARNING ABOUT A POTENTIALLY SERIOUS SAFETY HAZARD.I HAVE DISCOVERED THAT AFTERMARKET FLOOR MATS CAN BUNCH UP UNDER THE ACCELLERATOR PEDAL,AND STICK IT IN THE WIDE OPEN POSITION.THIS COULD CAUSE A CATASTROPHIC ACCIDENT.THIS RECENTLY HAPPENED TO ME,AND I WAS LUCKY TO AVOID AN ACCIDENT BY TURNING OFF MY IGNITION AT THE LAST SECOND.MAYBE SUZUKI NEEDS TO REDESIGN THE ACCELLERATOR PEDAL TO PREVENT THIS FROM HAPPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011768June 13, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING 65 MPH CONSUMER APPLIED BRAKES AND VEHICLE DID NOT SLOW DOWN. CONSUMER THEN APPLIED EMERGENCY BRAKE, DID NOT SLOW VEHICLE. ENGINE KEPT REVVING. CONSUMER THEN SHIFTED TO PARK AND SHUT OFF ENGINE. VEHICLE IS AT DEALERSHIP AT THIS TIME.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011183June 6, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAS BEEN LEAKING OIL ON TOP OFF ENGINE, AFTER 2-3 INSPECTIONS DEALER COULD NOT FIND THE LEAK. OIL LEAK GOT WORSE, VEHICLE LOST 3-4 QUARTS OF OIL IN 50-75 MILES. CONSUMER TOOK VEHICLE TO A SECOND DEALER. DEALER DETERMINED OIL GALLEY PLUG TO BE THE CAUSE OF THE LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008738April 29, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER APPLIED BRAKES TO SLOW DOWN AT 25-30 MPH, NOT A PANIC STOP, BRAKE LOCKED UP ,AND VEHICLE SPUN AROUND 180 DEGREES. VEHICLE HIT THE CURB. DEALER REPLACED HUB ASSEMBLY/ KNUCKLE JOINTS/ FRONT ASSEMBLY, AND FRONT STABILIZER. DAMAGE WAS $ 3000-4000. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#760971April 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
REPEATED FAILURE OF 4WD TO REMAIN ENGAGED, EVEN AFTER REPLACEMENT UNDER WARRANTY. LOUD POPPING NOISE IN DRIVETRAIN. VEHICLE POPS OUT OF 4WD IN, FROM 4H TO 2WD. LOUD POPPING NOISE FROM DRIVETRAIN IN 4LOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760525April 10, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
AFTER DRIVING THIS VEHICLE FOR APPROX. ONE MONTH WE RETURNED TO THE SALEMAN AND TOLD HIM THE STEERING DIDN'T SEEM RIGHT. HE DROVE THE VEHICLE AND SAID IT WAS FINE. WE THOUGHT BECAUSE WE HAD NEVER OWNED A 4-WHEEL DRIVE VEHICLE THAT WE JUST NEEDED TO GET USED TO IT. AFTER THIS THE STEERING CONSTANTLY GOT WORSE AND IN JUNE AFTER SEVERAL COMMUNICATIONS WE TOOK THE CAR IN FOR THEM TO AGAIN CHECK. THEY SAID THAT IT WAS UNSAFE AND WE MUST LEAVE IT BECAUSE THE WHEEL MIGHT FALL OFF. WHEN WE PICKED THE VEHICLE UP THE STEERING STILL DID NOT SEEM RIGHT. ONLY NOW YOU COULD TELL IT WAS THE FRONT LEFT THAT WAS ABNORMAL. WE EXPRESSED THIS TO THEM BUT THEY SAID IT WAS FINE. IT NEVER DID SEEM TO DRIVE CORRECTLY, BUT LIKE MANY THINGS YOU GET USED TO THE IMPERFECTIONS AND GO ON WITH YOUR LIFE. WHILE DRIVING HOME FROM WORK THE FRONT LEFT HUB ASSEMBLY WITH WHEEL FELL OFF THE AXILE. SUZUKI SAYS THIS IS NOT A COVERED REPAIR BECAUSE WE HAVE MORE THEN 36000 MILES ON THE CAR. WE FEEL THIS IS TRULY A SAFETY HAZARD AND SHOULD BE COVERED AND NOTED SINCE IT COULD CAUSE CASULTIES IF YOU WERE TRAVELING AT HIGHER SPEEDS. THANK YOU FOR YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760033March 31, 2002
STRUCTURE:FRAME AND MEMBERS
ALUMINUM SUBFRAMES ARE FAILING, SUBFRAMES ARE CRACKING CAUSING THE RIDERS AND PASSENGERS SEAT TO COLLASPE ONTO THE REAR WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562513March 22, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER RECEIVED MANUFACTURER SAFETY RECALL NOTICE REGARDING FUEL PRESSURE REGULATOR WHICH CAUSES FUEL SYSTEM PRESSURE TO INCREASE AT THE TIME OF ENGINE START UP, RESULTING IN FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION UNDER EXTREMELY COLD AMBIENT TEMPERATURE CONDITIONS, FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. WHEN CONSUMER CALLED SEVERAL TIMES FOR AN APPOINTMENT, DEALER INFORMED CONSUMER THAT THEY COULD NOT REPLACE THE DEFECTED PART BECAUSE THE COMPANY WOULD NOT SEND THE PART TO FIX THE RECALL. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006233March 22, 2002
SUSPENSION
VEHICLE PULLS TO LEFT AT SPEEDS OF 60 MPH AND OVER ,THERE IS VIBRATION. DEALER ALIGNED VEHICLE TWICE, DID NOT REMEDY THE PROBLEM. TIRES ARE SHOWING EXCESSIVE WEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564554March 4, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER STATED THE VEHICLE BATTERY CAUGHT FIRE WHICH CAUSED THE ENGINE TO CATCH ON FIRE AS WELL. *MJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#758001February 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, EQUIPMENT:APPLIANCE:AIR CONDITIONER, AIR BAGS
NOTHING BUT PROBLEMS AND A NIGHTMARE TO OWN.. DEALER NOT SYPATHETIC. NO SAFETY DEFECT MENTIONED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003292January 31, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NHTSA RECALL 01V146000/ MANUFACTURER'S RECALL X4. GOT RECALL NOTICE, AND TOOK VEHICLE TO DEALER TO BE REPAIRED. DEALER DIDN'T HAVE PARTS. CALLED DEALER ABOUT PARTS, AND DEALER NO LONGER DID RECALLS ON SUZUKI. DEALER DID NOT WARN CONSUMER THAT THEY WERE NOT HANDLING RECALL ANYMORE AFTER 3 MONTHS. HAD TO CONTACT ANOTHER DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757338January 25, 2002
CHILD SEAT
DEALER REFUSE TO INSTALL REAR CHILD SEAT ANCHOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001323January 2, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FUEL ODORS/FUME GETTING INTO VEHICLE WHILE DRIVING. DEALER NOTIFIED AND UNABLE TO LOCATE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001136December 27, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER RECEIVED A RECLL NOTICE 01V146/ MANUFACTURER'S RECALL X4, AND CALLED DEALER TO MAKE AN APPOINTMENT TO GET RECALL REPAIRS DONE. DEALER STATED PARTS WERE ON BACKORDER UNTIL END OF NOVEMBER. CONSUMER CALLED AGAIN IN DECEMBER, AND DEALER STATED AGAIN THAT PARTS WERE STILL NOT IN. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755427December 8, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
GAS FUMES COMING FROM UNDER HOOD THREW AIR VENTS,THE SMELL OF RAW GAS IS VERY OVERWHELMING.VEHICLE HAS BEEN LOOKED AT BY FARRISH AUTOMOTIVE,THE DEALER CLAIMS IT IS ONLY THE FUMES FROM THE FUEL INJECTOR.IT HAS MADE MYSELF AND PASSENGERS NAUSIATED AND ALMOST FAINT THIS CANNOT BE A NORMAL WAY FOR A FUEL INJECTOR. SINCERELY [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899741November 30, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
01 V 146 000/FUEL PIPE FUEL HOSE: UNABLE TO GET DEALER; ARMORY; ALBANY, NY; PHONE# 518/482-3615 TO HONOR MANUFACTURER'S RECALL BECAUSE PARTS WERE NOT AVAILABLE. *AK AFTER DRIVING 30 MILES TO RECALL REPAIR APPOINTMENT, DEALERSHIP INFORMED CONSUMER THAT PARTS STILL WERE NOT AVAILABLE, DEALERSHIP PUT CONSUMER ON CALL LIST, CONSUMER CALLED DEALER AND WAS TOLD 25 UNITS HAD ALREADY COME IN BUT WERE GONE AGAIN, STILL WAITING TO HEAR FROM DEALERSHIP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Suzuki Grand Vitara