Suzuki Grand Vitara Complaints

639 consumer complaints on file.

#10353721September 3, 2010
SERVICE BRAKES, ELECTRIC
MY REAR BRAKES ARE MAKING A LOUD NOICE LIKE METAL AGAINST METAL. I HAD THE BRAKES CHECKED AT SEVERAL PLACES, INCLUDING A SUZUKI DEALERSHIP (WRIGHT SUZUKI) IN ADDITION TO FIRESTONE AND MR. TIRE. ALL THREE SAID MY REAR BRAKES ARE IN EXCELLENT CONDITION AS WELL AS THE FRONT. I ALSO REPORTED THAT THE BRAKE PEDAL SEEMS TO GO DOWN A LITTLE FURTHER THAN WHAT I PRECIVE AS NORMAL (COMPARED TO OTHER VEHICLES). THIS STARTED ABOUT 6 MONTHS AGO AND I JUST HAD THEM CHECKED AGAIN ON 8/28/10 AT MR. TIRE AGAIN, AND NOTHING IS WRONG. WHEN I TOOK MY CAR TO WRIGHT SUZUKI TO HAVE ANOTHER RECALL ON THE SAME VECHICLE CERTIFIED THAT I HAD THE WORK DONE EARLIER, ANOTHER SUZUKI GRAND VITARA LIKE MINE WAS PULLING INTO THE SERVICE BAY AND IT'S REAR BRAKES WERE MAKING THE SAME NOICE AS MINE. I SPOKE TO THE OWNER AND HE SAID HIS STARTED ABOUT 2 WEEKS EARLIER AND HE TOO NOTICED HIS BRAKE PEDDLE GOING DOWN FURTHER THAN IT HAD BEFORE. NOW I ONLY HAVE MINE AND THE OTHER SUZUKI OWNER WITH THIS PROBLEM, I AM FILING A COMPLAINT TO SEE IF OTHERS HAVE HAD THE SAME ISSUE. I'M AFRAID MY BRAKES MAY FAIL WHEN I NEED THEM MOST. I'M TRYING TO HAVE SOMETHING DONE BUT NO ONE CAN FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353604September 2, 2010
STEERING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, AIR BAGS, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, STRUCTURE:BODY
LOW BEAM HEADLIGHTS FREQUENTLY BURN OUT AIRBAG SEAT SENSOR TWICE CHANGED, NOW IT IS OUT OF WARRANTY. CHECK ENGINE LIGHT TURNS ON FREQUENTLY. AC BLOWS HOT AIR SUDDENLY. POWER STEERING PLASTIC TENSIONER MAY BREAK OUT. REAR WHEEL COVER IMPACT WIIL DENT BACKDOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351649August 25, 2010
STRUCTURE:FRAME AND MEMBERS
THE S FRAME OF MY 2000 SUZUKI GRAND VITARA JLS STARTED VIBRATING AND I TOOK IT TO MIKE ALBERT LEASING AND WHEN THEY PUT IT UP ON THE LIFT THE S FRAME ON THE DRIVERS SIDE WAS COMPLETELY RUSTED OUT AND THE WHEEL WAS DETACHED FROM THE FRAME. THEY CALLED SUZUKI AND THEY SAID THAT THE CORROSION WARRANTY HAD EXPIRED THE END OF FEBRUARY 2010 SO THEY WOULD NOT COVER IT. I AM MORE CONCERNED ABOUT OTHER VEHICLES POSSIBLY HAVING THIS PROBLEM AND OTHER PEOPLE NOT BEING AWARE. THE MECHANICS SAID THAT THIS PART COULD NOT HAVE BEEN TREATED WITH ANY ANTI-CORROSION WHEN THE PART WAS FIRST PUT ON THE VEHICLE. IF I HAD DRIVEN THIS ON THE HIGHWAY I COULD HAVE POSSIBLY BEEN KILLED OR KILLED SOMEONE ELSE. I THINK THIS IS A POSSIBLE ACCIDENT WAITING TO HAPPEN. THE PASSENGER SIDE OF THIS PART WAS AND IS COMPLETELY INTACT. I HAVE THE PART AND IT IS UNBELIEVABLE THAT IT RUSTED ALL THE WAY THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349549August 16, 2010
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE REAR SEAT BELTS WERE SEVERELY WORN AND FRAYED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEATBELTS COULD BE REPLACED AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 43,722.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348957August 12, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT SHUT ON AND OFF AND IT BECAME PROGRESSIVELY WORSE OVER TIME. THE DEALER STATED THAT THE AIR BAG SENSOR IN THE FRONT PASSENGER SEAT FAILED AND THAT THE ENTIRE SEAT HAD TO BE REPLACED AT THE OWNERS EXPENSE FOR APPROXIMATELY $2,275. THE CONTACT ALSO NOTIFIED SUZUKI WHO WAS UNABLE TO OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349038August 12, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, AIR BAGS, ELECTRICAL SYSTEM
ALL WAS NORMAL IN THE EVENTS LEADING UP TO THE DEFECTIVE ITEMS BELOW: AC FAN BLOWER MOTOR- BROKEN, NEEDED TO BE REPLACED. NO AIR BLOWING THROUGH VENTS. AIRBAG WARNING LIGHT- BROKEN, PASSENGER SEAT CUSHION NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346060July 29, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT STATED WHEN APPLYING THE BRAKES AT ANY SPEED, THE BRAKE PEDAL WOULD INTERMITTENTLY FALL FARTHER INTO THE FLOORBOARD THAN USUAL. THE DEALER ORDERED AND WAS AWAITING THE ARRIVAL OF A MASTER CYLINDER AND BRAKE PADS TO REPLACE ON THE CONTACT'S VEHICLE. THE CONTACT STATED THE PARTS HAD NOT ARRIVED AFTER TWO WEEKS. THE DEALER BLED THE BRAKE LINES AND ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE UNTIL THE PARTS HAD ARRIVED. THE CONTACT BELIEVED HER SAFETY WAS IN JEOPARDY WHILE OPERATING THE VEHICLE WITH DEFECTIVE BRAKES. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343918July 19, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. WHEN SHE STARTED THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND WAS TOLD THAT THE SENSOR DISPLAYED A FAILURE CODE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,921 AND THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344029July 19, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A SUZUKI GRAND VITARA. THE CONTACT STOPPED AT A TRAFFIC LIGHT WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND CRASHED INTO THE VEHICLE IN FRONT OF HER. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER FRONT END WAS DAMAGED. THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. THE VEHICLE WAS BEEN REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10343406July 15, 2010
ELECTRICAL SYSTEM
SUV LOST POWER WHILE IN TRAFFIC WOULD NOT TAKE GAS TOOK TO DEALER COULD NOT FIND PROBLEM TWO WEEKS LATER SAME THING HAD TO GET BOOSTED THREE TIMES TO GET TO DEALER THEY SAID IT WAS ALTERNATOR THIS COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342610July 12, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2006 SUZUKI GRAND VITARA. THE CONTACT RECEIVED A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 10V250000 (STEERING:HYDRAULIC POWER ASSIST:PUMP). AN AUTHORIZED DEALER WAS NOTIFIED AND THE TECHNICIAN STATED THAT THE RECALLED PART WAS AVAILABLE. AN APPOINTMENT WAS SCHEDULED FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHICH WAS LOCATED APPROXIMATELY 28 MILES FROM HIS RESIDENCE. THE DEALER INSPECTED THE VEHICLE AND DID NOT REPAIR IT SINCE THE PART WAS NOT IN STOCK. THE CONTACT HAD CONCERNS ABOUT THE PART NOT BEING AVAILABLE AS WELL AS THE UNCERTAINTY AS TO WHEN IT WOULD BE AVAILABLE. HE EXPRESSED HIS CONCERN ABOUT THE POTENTIAL SAFETY HAZARD. THERE WERE NO FAILURES AT THIS TIME. UPDATED 8/25/10 *CN UPDATED 08/27/10 UPDATED 08/30/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341843July 7, 2010
SEAT BELTS
I NOTIFIED MY CAR DEALERSHIP, SUZUKI THAT MY SEATBELT ON THE PASSENGERS SIDE WAS NOT OPERATING CORRECTLY. THEY STATED THAT I WOULD HAVE TO PAY $85 FOR THEM TO MAKE A DIAGNOSTIC EVALUATION. THEN PAY FOR WHATEVER PARTS/LABOR TO CORRECT THE PROBLEM. THE SEAT BELT DOES NOT COME ALL THE WAY OUT, IT APPEARS THAT THE SPRING LATCH THAT CONTROL IT IS BROKEN. THEY STATED THAT THE SEATBELT WAS NOT COVERED UNDER ANY WARRANTY AFTER A CERTAIN NUMBER OF MILEAGE. MY QUESTION IS THIS IS A SAFETY ISSUE AND IT SHOULD BE COVERED FOR THE LIFE OF THE VEHICLE. I WOULD LIKE SOMEONE TO EXPLAIN TO ME WHY THIS IS NOT COVERED, MY VEHICLE IS A 2006 SUZUKI GRAND VITARA. IT APPEARS THAT NO ONE IS CONCERN WITH THE SAFETY OF THIS VEHICLE BECAUSE SEAT BELTS ARE THE NUMBER ONE SAFETY FEATURE IN ADDITION TO THE AIRBAGS. THAT WOULD BE LIKE TELLING ME THAT THE AIRBAGS ARE NOT COVERED UNDER WARRANTY AND IF YOU ARE IN AN ACCIDENT AND THEY DON'T DEPLOY THEN WHO IS AT FAULT AND WHO BE SUED IN THE EVENT OF DEATH? I WILL TAKE THIS FURTHER IF THIS IS NOT ADDRESSED, BECAUSE THIS IS A SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334873June 7, 2010
VEHICLE SPEED CONTROL:CABLES
CONSUMER EXPRESSES DISCONTENT REGARDING RECALL FROM SUZUKI CORPORATION *TGW THE CONSUMER STATED HE RECEIVED A RECALL LETTER STATING IT WAS THE SECOND NOTICE, BUT HE NEVER RECEIVED THE FIRST NOTICE. THE CONSUMER WAS TOLD THE REPAIRS WOULD NEED TO BE PERFORMED BY TRAINED MECHANIC WHICH WAS 80 MILES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332173May 25, 2010
STEERING
POWER STEERING FAILS DUE TO LOSS OF TENSION ON BELTS BECAUSE PLASTIC OR NYLON TENSION BAR BRAKES OR FALLS OFF. APPARENTLY HAPPENS ALL THE TIME ON THE SUZUKI GRAND VITARA. COULD CAUSE SERIOUS INJURY OR DEATH AT SUPER HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329829May 11, 2010
WHEELS
NOISE FROM THE DRIVER SIDE WHEEL WHEN APPLYING BRAKES. BRAKE INSPECTION REVILED LOOSE WHEEL BEARING. BEARING WAS REPLACED BY DEALER, COVERED BY WARRANTY. VEHICLE HAS ONLY 30000. THIS IS SECOND WHEEL BEARING FAILURE ON THE SAME VEHICLE. SEE ODI NUMBER 10315503 FOR REAR WHEEL BEARING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325320April 15, 2010
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
2006 SUZUKI GRAND VITARA. CONSUMER STATES CONCERN WITH THE FAILURE OF THE ESP (ELECTRONIC STABILITY PROGRAM) MODULE. *TGW THE CONSUMER STATED THE REPLACEMENT UNIT IS $3,000.00 PLUS INSTALLATION AND TAX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323718April 5, 2010
AIR BAGS:FRONTAL
I PURCHASED A 2ND HAND 2006 SUZUKI GRAND VITARA. THE LIGHT FOR MY AIR BAG LIT UP ON MY DASHBOARD. WHEN I TOOK IT IN FOR SERVICING, I WAS INFORMED THAT THE SENSOR ON THE FRONT SEAT PASSENGER AIR BAG MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. AS I CONDUCTED MY RESEARCH WITH THE MAINLAND SUZUKI OFFICE AND THE LOCAL DEALERSHIP, IT WAS PRESENTED TO ME THAT MANY, MANY VEHICLES OF THE SAME WAS BROUGHT IT FOR THE SAME PROBLEM. I WAS NOT IN ANY ACCIDENT BUT WAS RESPONSIBLE IN PAYING A LITTLE OVER $2,000.00 OUT OF MY POCKET. APPARENTLY THE "BLACK LISTED" EXTENDED WARRANTY THAT WAS PROVIDED TO ME AT THE TIME OF SALE, DOES NOT COVER RESTRAINTS. I AM UPSET THAT THE MANUFACTURER OF THIS CAR DOES NOT WANT TO TAKE RESPONSIBILITY, AND FOR 2ND HAND BUYERS - WE ARE MADE FINANCIALLY RESPONSIBLE FOR PAYING FOR THE REPAIRS. I AM UPSET ON TOP OF BEING FINANCIALLY DRAINED AND WOULD LIKE TO KNOW HOW TO PROCEED IN FILING A CLASS ACTION LAW SUIT. CAN YOU RESPECTFULLY RESPOND AS I WAS INFORMED THAT THERE IS A FEDERAL SUPPLEMENTAL WARRANTY THAT COVERS RESTRAINTS IN PLACE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323631April 3, 2010
STEERING
GETTING OFF THE FREEWAY I EXPERIENCED A MAJOR LOSS OF POWER STEERING ON MY 2006 SUZUKI GRAND VITARA. I WAS BARELY ABLE TO "MUSCLE" IT TO MY OFFICE A FEW BLOCKS AWAY. IN SEARCHING THE WEB, I DISCOVERED THERE IS A DESIGN FLAW WITH THE BELT TENSIONER WHERE A MOLDED PLASTIC OUTER RING IS PRONE TO FAILURE. WHEN THIS BREAKS, THE BELT BECOMES LOOSE AND LOOSES ITS GRIP ON THE POWER STEERING PUMP. SURE ENOUGH, PARTS OF THE BROKEN OUTER RING WERE FOUND IN THE PAN UNDER THE ENGINE. SUZUKI HAS CORRECTED THE PROBLEM ON NEWER CARS WITH AN ALL METAL PULLEY AND IT'S AN EASY REPLACEMENT. I WAS LUCKY, HAD THE FAILURE OCCURRED GOING AROUND A CURVE OR TURNING IN AN INTERSECTION IT COULD HAVE CAUSED A SERIOUS ACCIDENT. SUZUKI IS AWARE OF THE PROBLEM BUT THERE HAS BEEN NO RECALL AND WILL NOT REPLACE THE PART IF THE CAR IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320593March 18, 2010
STEERING
I WAS DRIVING MY 2006 SUZUKI GRAND VITARA 2.7L SUV -TURNING THROUGH A MAJOR INTERSECTION WHEN THE POWER STEERING BELT TENSIONER PULLEY LOST IT'S OUTER RING WITHOUT WARNING. THE LOSS OF THIS RING CAUSED THE BELT TO SLIP, RESULTING IN A COMPLETE LOSS OF STEERING, NOT JUST POWER STEERING, BUT OF STEERING ALTOGETHER BECAUSE THE BELT SLIPPAGE WAS CAUSING INTERMITTENT PUMPING OF THE POWER STEERING PUMP, CAUSING FLUID CAVITATION AND MAKING THE WHEEL IMPOSSIBLE TO TURN. BY SHEER LUCK I MANAGED TO GET MY VEHICLE TO TURN BY ALMOST HITTING A CAR HEAD -ON. SUZUKI KNOWS ABOUT THE ISSUE WITH THE 2006 AND 2007 GRAND VITARA POWER STEERING PUMP TENSIONER PULLEYS AND HAS EVEN RELEASED A REVISED PART THAT USES A METAL OUTER RING ON THE PULLEY INSTEAD OF THE ORIGINAL PLASTIC ONE. HAD TO HAVE MY VEHICLE TOWED TO THE DEALER WHERE I WAS TOLD THIS WAS NOT COVERED UNDER THE WARRANTY SINCE I HAD 41,000 MILES ON MY VEHICLE AND MY EXTENDED WARRANTY DID NOT COVER THIS FAILURE. THERE NEEDS TO BE A RECALL ON THIS DEFECT BEFORE SOMEBODY GETS KILLED. AFTER DISCUSSING MY CONCERN WITH THE SERVICE MANAGER I CALLED THE 800# FOR SUZUKI AND COMPLAINED AND THE LOCAL DISTRICT MANAGER CALLED MY DEALER SERVICE MANAGER AND DECIDED TO COVER THE REPLACEMENT AFTER I TOLD THEM ABOUT WHAT I READ ON THE INTERNET ABOUT SO MANY OTHERS HAVING THIS PROBLEM AND THAT I WAS GOING TO FILE A COMPLAINT WITH THE NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320337March 16, 2010
STEERING
POWER STEERING PULLEY BROKE WITHOUT ANY WARNING. FAILURE : LOST POWER STEERING. HAD TO TOW THE SUV TO THE DEALERSHIP (SINCE IT WAS HARD TO CONTROL THE VEHICLE WITHOUT POWER STEERING). DEALER REPLACED THE POWER STEERING PULLEY. I HAVE THE OLD PULLEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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