Subaru WRX Complaints

61 consumer complaints on file.

#11759540August 25, 2026
AIR BAGS, SEAT BELTS, SEATS
The failing component system is the drivers side impact airbags. Subaru of America did their own inspection and has listed their findings in an email (it can be forwarded to you if needed). The vehicle is currently at a collision center appointed by our insurance company but has not yet been inspected there. Our vehicle sat at NEW MOTORS dealership so that Subaru of America could do their investigation. They had our vehicle for 50 days to do this inspection (no repairs). Yes our safety could potentially be at risk as the airbag system deployed while the car was not moving/running in our driveway. We were standing outside of the vehicle both front doors were open when the back driver side door was closed causing the airbags to deploy. Subaru found that the seatbelt had been shut in the door causing airbag deployment. We argue this finding due to the fact that the seatbelt was buckled at the time so that the seatbelt bell alarm was not going to go off as we drove with our bloodhound in the back seat. A 80+ lb bloodhound would cause the fasten seatbelt alarm to go off while driving. There was no warning or failures prior to the deployment. The problem has not been reproduced as far as we know. Everyone that we have talked to does not understand what would have caused this. (other than subaru that made their findings). There are pictures in the email that show the minimal damage to the seatbelt latch and a small scuff in the paint in the door jam of our 3 year old car. There is not a dent in the jam or breakage in the plastic of the seatbelt. They claim that the door shut and latched with the seatbelt in it. We feel this should have caused additional damage if this is the case. But as stated above the seatbelt was buckled at the time. When the seatbelt was unbuckled it was retracted with no slack. As it sits now there is slack and belt is locked due to me unbuckling it to remove blankets covering the seat to keep it free of dog hair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749460July 10, 2026
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
The car has randomly on multiple occasions failed to accelerate then jump forward hitting the rev limiter. This has happened while merging back into traffic including 55 mph roads creating concern for being rear ended and also concerns for hitting vehicles in front when the car jumps forward as there is no control over it. It has been to 2 separate dealerships totaling almost a year with no resolution and has been communicated with Subaru of America. The car was bought new and has never been modified or tuned, and the issues started with no warning lamps or messages. The issue started somewhere between 60,000 to 80,000 miles and the car currently has 126,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742142June 4, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I was driving normally, having started my car after leaving a store at the time, while backing up, I received an ad (depicted below) for the SiriusXM limited time offer. This advertisement completely blocked the entirety of the infotainment system, disabling the navigation components completely, disabling my ability to use the backup camera, and did not alert while backing up, nearly causing a serious collision while driving. This advertisement is not safe to be displayed while operating the vehicle, and you are unable to use anything on the infotainment system (backup camera, safety features and alerting) until you dismiss the ad. Dismissing the ad is additionally in a very unsafe position to be drawing attention while driving the vehicle. This is in direct violation of NHTSA standards listed here: [XXX] Based on the information listed therein, the infotainment software violates Section V of the NHTSA Visual-Manual Driver Distraction Guidelines by displaying non-driving related promotional/advertisement text and failing to lock out intrusive screen elements while the vehicle is in motion. The intrusive element physically blocks you from seeing or interacting with driving-critical systems. It blocks your backup camera feed, your onboard navigation system, and climate control menus while driving. Due to the ad or system notification not automatically clearing itself, it forces you to divert your eyes from the road for longer than the recommended 2-second glimpse limit, creating a critical safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740103May 26, 2026
ELECTRICAL SYSTEM
Car battery keeps dying and is inadequately charged resulting in loss of electronics. The problem is a faulty DCM system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735928May 5, 2026
AIR BAGS, UNKNOWN OR OTHER
My car was recently in a high speed crash with a curb. The axle broke immediately and no airbags deployed followed my the entire engine compartment catching fire.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11732084April 18, 2026
SERVICE BRAKES
Factory brake system is weak to slow down. The tree on the road stopped my car faster than the brakes did. Many videos and internet posts document this. Quick google search will provide a lot of information. Many owners with money upgrade calipers from tr model Amazon reviews purchasing brake pads provides stopping power. Subaru knows this and did it with 2007 wrx
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11729568April 6, 2026
UNKNOWN OR OTHER
Complaint Summary: I am filing a complaint regarding a potentially defective A/C compressor that is producing abnormal noise and may indicate premature failure. Description of Issue: My vehicle’s A/C compressor produces a loud, rhythmic “chugging” or knocking noise at idle when the A/C system is off. The noise is excessive and not consistent with normal operation. When the A/C is turned on, the noise changes but remains abnormally loud. Based on my experience and comparison to other similar vehicles, this is not normal behavior. A comparable 2024 Subaru WRX does not exhibit this issue, and many other 2022 WRX owners have reported similar symptoms. Safety Concern: This is not just a noise concern—it may indicate internal compressor failure or premature wear. The A/C compressor in this vehicle is part of a continuously driven system (no traditional clutch), meaning it is always engaged via the serpentine belt. If the compressor were to fail internally, it could: •Seize or bind, potentially damaging or breaking the serpentine belt •Lead to sudden loss of power steering assist (if belt-driven) •Cause loss of alternator function (battery charging failure) •Result in engine overheating if the water pump is belt-driven •Leave the vehicle stranded unexpectedly This presents a potential safety risk, especially if failure occurs while driving. Additional Context: Subaru has issued a Technical Service Bulletin (TSB) for a similar A/C compressor issue in another model using a comparable design, which includes replacement procedures for certain serial number ranges. Despite this, Subaru has not acknowledged the issue for the WRX, even though there are numerous owner reports of the same symptoms. Conclusion: The abnormal noise suggests a potential defect that could lead to premature failure and safety-related consequences. I am requesting that this issue be investigated for possible defects in design or manufacturing affecting the A/C compressor in the 2022 Subar
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725305March 18, 2026
POWER TRAIN
On February 3, 2026, while driving approximately 80 mph on Interstate 10, the manual transmission shifter bypassed the 6th gear detent entirely and moved toward the reverse gear position, creating an immediate and severe safety hazard. I prevented full reverse engagement only through physical intervention. Had the transmission engaged reverse at 80 mph, catastrophic drivetrain damage and loss of vehicle control would have resulted. The vehicle was taken to El Paso Subaru for a Subaru-authorized inspection on February 9, 2026. As of March 18, 2026 (37+ days), the transmission remains disassembled. A Subaru corporate engineer inspected the vehicle but the report has not been shared with me. The vehicle maintenance app confirms the car was last moved March 12 and has been sitting idle since. Subaru is pursuing a warranty denial based on aftermarket modifications without demonstrating specific causation as required under the Magnuson-Moss Warranty Act. Subaru Case #260204-2202126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711115January 15, 2026
AIR BAGS
I was heading to work on a stretch of road. I was traveling at about 45-50mph. A car pulled out in front of me and we had an accident. The airbags in the older Subaru of the person who collided with me went off and mine did not. Surprisingly. My head was slammed against the B pillar and a small bruise on my leg. Insurance is saying my car is totaled. With an accident of that magnitude, my air bags should have deployed. If I was going any faster, I most likely wouldn't be here typing this message. This is a serious concern of mine. I have 0 interest getting back into another Subaru which Consumer Reports quotes as being the safest, most reliable brand.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11705637December 17, 2025
STRUCTURE:BODY
The component failing is the side skirts or, as officially described in the Subaru parts diagram, the „Side Spoiler“. It can also be found as part numbers 96051, and 96051A. It can be easily visually inspected. This puts others at risk because it may end up dragging on the road, or falling off entirely which poses a major safety risk to other drivers because it is a piece of plastic nearly the length of the entire wheelbase. After talking with other owners, they have had the same issue, and in my case I had the issue a few months after purchasing the car. Then when the rear of the car was replaced and fixed due to an accident, they fixed this issue, but it came back a month after being repaired. I do not know if it has been inspected by Subaru or police or insurance, but they may see it as a recurring issue. There were know warning lamps or messages. I only noticed when inspecting my car before use or while washing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705459December 16, 2025
UNKNOWN OR OTHER
A SiriusXM advertisement popping up over navigation on the infotainment screen distracting the driver from focusing on the road. It covers any navigation on the infotainment screen and takes the eyes of the driver off the road, where the driver is no longer aware of the position of their vehicle. Many other Subaru owners with more modern vehicles have had this same problem. This is not a one time issue. It happens suddenly and unexpectedly. Other owners of a modern Subaru vehicle have reported this issue to the dealership and were told they cannot do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704382December 11, 2025
SERVICE BRAKES
My vehicle has a hand brake built into the vehicle and at 25,000 miles my hand brake started to fail and wouldn’t hold the car in place. I had it repaired under warranty and the whole emergency/handbrake assembly was replaced, I looked at it and tested it before I left the dealership and noticed the same issue, I brought it up to the dealership and they noticed the same issue also after testing it again themselves, and they also stated there were other vehicles of the same model with less miles having the same issue and also said it could possibly be a recall. I drive a car with a manual transmission so the hand/emergency brake is what parks and holds the vehicle in place. I originally took it there because my handbrake was no longer holding my car in place to avoid hitting other vehicles especially being parked on an incline or decline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703861December 8, 2025
UNKNOWN OR OTHER
On 12/3/2025 at approximately 9:46 am, I was driving at about 30 mph when a SiriusXM advertisement suddenly appeared on the infotainment screen. The pop-up took over the entire display and required manual dismissal to regain access to navigation and audio controls. This interruption forced me to divert my eyes and hand from the road. I have video evidence showing the ad appearing while the car was actively moving but can only attach a screenshot in this report. This poses a significant safety risk, especially at highway speeds or in poor weather conditions. Other Subaru owners have reported similar issues, indicating this may be a widespread software or UX defect. I am submitting this complaint to request investigation into whether Subaru’s infotainment system violates safety-critical UI standards by permitting advertisements to display while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703563December 7, 2025
UNKNOWN OR OTHER
While driving a full screen advertisement for SirusXM takes over the entire screen on your infotainment system. You must select to close or accept the sales offer to close the advertisement and have access to the controls or navigation on your infotainment screen. This is a dangerous distraction as you are driving to have something take over the display and then it shows as a sales ad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703272December 5, 2025
UNKNOWN OR OTHER
On Dec 4 around 6pm driving in Chicago area. Weather has been very bad, with snow and extreme cold, leaving roadways and especially alleyways (as they do not receive regular city plow/salt) covered in snow and ice. While creeping over hardpacked snow and ice down an alleyway to access my apartment parking area, the dashboard screen suddenly came on in order to display an ad for SiriusXM. I keep the dashboard screen off specifically because I find it extremely distracting, even when static. When it came on suddenly, I experienced a crisis response, slamming on the brakes, resulting in slide forward and to the side. In this instance, I was fortunate not to hit anything or have anything further occur, but it could easily have been very different. Why can an ad server turn this screen on when closed by the owner? Why can it serve ads in private vehicles at all? I attempted to contact the dealer regarding this and they placed me on hold and eventually hung up on me. I have scheduled an appointment with legal counsel to discuss my further options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701298November 24, 2025
UNKNOWN OR OTHER
Sirius XM advertisement took over driver infotainment system while driving casuong a significant distraction in driver attention. Infotainment system handles some car functions such as climate control, navigation, and relays information for eyesight system to other modules of the vehicle. There have been other complaints from drivers. The sudden change in display locks drivers out of climate control and other functions until advertisement is acknowledged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701177November 24, 2025
UNKNOWN OR OTHER
While driving, I get a pop-up ad Sirius XM. It is beyond annoying, invasive and possibly dangerous. This shouldn't be allowed and there should be regulations against ads preventing distracted driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691100October 2, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
I understand that every manufacturer is racing to get these vehicles autonomous or something similar to it and I can fully appreciate a world that would be as I'm sick of distracted drivers as it is these days and the police's complicity or the lack of enforcement doesn't help. That said, the pre-collision system in Subaru needs a bit of an overhaul or an option to shut it off permanently and not every single time we start the vehicle. There were two separate instances where the collision warning picked up "something" that caused it to brake unexpectedly and hard causing ABS to trigger and everything getting thrown off the seats. I have no idea what even caused it. One other instance is when the vehicle in front of me suddenly braked unexpectedly. Seeing as I do not tailgate, I had plenty of time to move over to the other lane. In the process of this, the car detected the braking vehicle in front and just slammed the pre-collision brakes on me causing all sorts of panic for myself and every driver around me. The car tried to stop on the parkway at 55 mph because I wanted to merge left (and had plenty of space to do so) whereas the car just wanted to stop. The lane I was merging to didn't have anyone so it was fine but the person behind me probably freaked out a bit. Subaru needs to give us the ability to adjust the sensativity of these systems or just the ability to turn them off permanently. I love this car and love the brand but I feel they could do better. I'd like to say these manufacturers need to stop trying to baby and coddle us but when I see the drivers these days, I can understand where they are coming from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668710June 23, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The Drivers side mirror (LEFT) When sitting still is distorted and wavy if you look around in the mirror. It makes the earth bend or any objects in the mirror bend, the best way to put it when driving or sitting still it looks like a funhouse mirror. And once at about 40 MPH the Same mirror also vibrates while driving. The retailer I choose has replaced the mirror glass twice and the mirror housing once, it had done nothing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668435June 22, 2025
SEATS
Manual (not power) Driver seat is loose-rocking car only has 47000 miles but this hardware failure will get worse over time definitely a safety concern if bolt breaks it appears that the plastic washer is wearing most likely poor material should be polyurethane or something like the form of a grommet that absorbs since vehicle has hard suspension NOTE: I have video however cannot create video < than 10mb
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru WRX