Subaru Solterra Service Bulletins

184 manufacturer communications on file.

• May 19, 2025•Document ID: 11018909

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  01-168-09R

  Date Added:

  June 3, 2025

  Manufacturer:

  SUBARU

  Summary

  The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11018909-0001.pdf↗
• May 14, 2025•Document ID: 11018905

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-325-25R

  Date Added:

  June 3, 2025

  Manufacturer:

  SUBARU

  Summary

  This Bulletin provides best practices for troubleshooting and resolving Solterra Connect Telematics issues on the 2023-25MY Solterra, mainly when the customer’s driver profile is not the primary profile or when Solterra Connect activation fails.

  Associated Products (2)

  2024 Subaru Solterra2023 Subaru Solterra
  Associated Documents

  • DownloadMC-11018905-0001.pdf↗
• May 13, 2025•Document ID: 11018899

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  10-105-25R

  Date Added:

  June 3, 2025

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11018899-0001.pdf↗
• April 30, 2025•Document ID: 11017466

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-251-19R

  Date Added:

  May 2, 2025

  Manufacturer:

  SUBARU

  Summary

  This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11017466-0001.pdf↗
• April 24, 2025•Document ID: 11017454

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-325-25

  Date Added:

  May 1, 2025

  Manufacturer:

  SUBARU

  Summary

  This Bulletin provides best practices for troubleshooting and resolving Solterra Connect Telematics issues on the 2023-25MY Solterra, mainly when the customer’s driver profile is not the primary profile or when Solterra Connect activation fails.

  Associated Products (2)

  2024 Subaru Solterra2023 Subaru Solterra
  Associated Documents

  • DownloadMC-11017454-0001.pdf↗
• April 22, 2025•Document ID: 11017452

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  02-192-24R

  Date Added:

  May 1, 2025

  Manufacturer:

  SUBARU

  Summary

  This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11017452-0001.pdf↗
• March 31, 2025•Document ID: 11016234

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  14-31-25

  Date Added:

  April 1, 2025

  Manufacturer:

  SUBARU

  Summary

  This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to retailers of the SOA321152 and SOA321153 Terminal Test Kits.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11016234-0001.pdf↗
• March 24, 2025•Document ID: 11016224

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  09-51-08R

  Date Added:

  April 1, 2025

  Manufacturer:

  SUBARU

  Summary

  The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11016224-0001.pdf↗
• March 18, 2025•Document ID: 11016206

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-304-22R

  Date Added:

  April 1, 2025

  Manufacturer:

  SUBARU

  Summary

  This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11016206-0001.pdf↗
• March 17, 2025•Document ID: 11016205

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  01-167-08R

  Date Added:

  April 1, 2025

  Manufacturer:

  SUBARU

  Summary

  This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11016205-0001.pdf↗
• March 6, 2025•Document ID: 11016172

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-219-18R

  Date Added:

  April 1, 2025

  Manufacturer:

  SUBARU

  Summary

  When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11016172-0001.pdf↗
• February 10, 2025•Document ID: 11014852

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-251-19R

  Date Added:

  March 4, 2025

  Manufacturer:

  SUBARU

  Summary

  "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11014852-0001.pdf↗
• January 31, 2025•Document ID: 11013530

  Other
  UNKNOWN OR OTHER

  Mfr Comm. #:

  Subarunet Announcement

  Date Added:

  February 4, 2025

  Manufacturer:

  SUBARU

  Summary

  This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during February.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11013530-0001.pdf↗
• January 28, 2025•Document ID: 11013525

  Other
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  RC5 Head Unit OTA

  Date Added:

  February 4, 2025

  Manufacturer:

  SUBARU

  Summary

  A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

  Associated Products (40)

  2025 Subaru Ascent2025 Subaru Crosstrek2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza+ 20 more
  Associated Documents

  • DownloadMC-11013525-0001.pdf↗
• January 7, 2025•Document ID: 11013498

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  01-184-22R

  Date Added:

  February 3, 2025

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.

  Associated Products (2)

  2024 Subaru Solterra2023 Subaru Solterra
  Associated Documents

  • DownloadMC-11013498-0001.pdf↗
• December 19, 2024•Document ID: 11012264

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-230-24

  Date Added:

  January 3, 2025

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of reprogramming files developed to address cases where the customized charging settings automatically default back to the factory setting approximately ten minutes after the vehicle is switched to “Ready Off” mode.

  Associated Products (1)

  2024 Subaru Solterra
  Associated Documents

  • DownloadMC-11012264-0001.pdf↗
• December 13, 2024•Document ID: 11012260

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-59-07R

  Date Added:

  January 3, 2025

  Manufacturer:

  SUBARU

  Summary

  This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

  Associated Products (38)

  2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback+ 18 more
  Associated Documents

  • DownloadMC-11012260-0001.pdf↗
• November 14, 2024•Document ID: 11010925

  Other
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SubaruNet Announcement

  Date Added:

  December 3, 2024

  Manufacturer:

  SUBARU

  Summary

  This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

  Associated Products (38)

  2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback+ 18 more
  Associated Documents

  • DownloadMC-11010925-0001.pdf↗
• October 31, 2024•Document ID: 11009701

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  15-130-08R

  Date Added:

  November 4, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

  Associated Products (38)

  2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback+ 18 more
  Associated Documents

  • DownloadMC-11009701-0001.pdf↗
• October 1, 2024•Document ID: 11009685

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  01-167-08R

  Date Added:

  November 4, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

  Associated Products (38)

  2025 Subaru Forester2025 Subaru Impreza2025 Subaru Legacy2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback+ 18 more
  Associated Documents

  • DownloadMC-11009685-0001.pdf↗