Subaru Outback Complaints

1,029 consumer complaints on file.

#11736327May 7, 2026
STRUCTURE:BODY
Windshield moulding disconnected from body. It is the same part and the same issue that you have flagged in this TSB [XXX] but for some reason this doesn't cover 2024 even though the 2024s are subject to the same issue. Dealer refuses to fix as this TSB does not include 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735647May 4, 2026
SUSPENSION, STEERING, UNKNOWN OR OTHER
I am filing this complaint regarding multiple serious safety defects in my 2021 Subaru Outback purchased in July 2021, currently at 48000 miles THERMO CONTROL VALVE FAILURE (26,307 miles) While traveling in the center lane on [XXX] southbound in [XXX] the evening of 1/6/2024 my vehicle suddenly experienced a complete loss of control. It seemed that the car was accelerating and braking at the same time without driver input making it impossible to operate safely. It started shaking and several lights were illuminated on the dashboard, power steering was not working. The car coasted to the right shoulder and starlink was used to call for help. The car was towed to the dealership for repairs. The diagnosis was a failed thermo control valve and related sensor circuit. There were no dashboard lights before the incident that fore shadowed this event. This failure rendered the vehicle completely inoperable at highway speed and posed and extreme risk to the safety of the driver, passenger and other motorists. I am aware that Subaru has extended the warranty on the thermo controls valve to 15 years/150000 miles for 2020-2022 Outback’s which suggests that Subaru had knowledge of the defect. Since the incident several other premature “wear” defects have presented under 48000 miles on a 2021 vehicle: - 41,402 miles: driver side rear strut replaced - 41,402 miles: rear brake pads and rotors - 41,402 miles: driver side front window motor, regulator and run Chanel - 41808 miles: rear knuckle assembly, rear wheel bearing and backing plate replaced - 45,768 miles: front brake pads and and rotors replaced - 48,000 miles: complete exhaust system - 48,000 miles: passenger side front window motor, regulator and run chanel This vehicle has proven to be uncharacteristically unreliable for a Subaru Outback. The intended use for this vehicle is for my children to drive to college nearly 600 miles from home in the fall. This car is not appropriate for this purpose. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735533May 4, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Sunroof exploded outwards while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735108May 1, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Subaru Outback. The contact stated that while coming to a stop on several occasions, the vehicle unexpectedly stalled. Several unknown warning lights were illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer. The contact was informed that the battery was functioning properly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 36,249.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734535April 29, 2026
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2022 Subaru Outback. The contact stated that while driving and coming to a stop, there was an abnormal oil-burning odor coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The dealer determined that there was an oil leak coming from the lower oil pan. There was oil dripping onto the exhaust system, creating a potential fire hazard. The manufacturer was notified of the failure. The approximate failure mileage was 53,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732409April 20, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HVAC system heating to dangerous levels and still radiating heat into the cabin even after HVAC system was turned off. To mitigate, direction was changed to feet. Temperatures of over 100 degrees F were observed for sustained periods. Issue is intermittent, however it was reproduced consistently when it was cold outside (cold being cooler than 55 degrees F). I set the temperature to 65 degrees F with the AC on and recirculate, however it didn't make a difference. When this bug happens, it puts out a lot of heat and the only way to get it to cool is to drop it to the lowest cool setting ~60 degrees. I took it in 3 times to the dealer and they said they were unable to reproduce the issue, and while it has been intermittent, I was able to frequently reproduce the issue when it was cold outside, including yesterday, 04/19/26. It does not appear to happen when it's warm outside, although it hasn't been consistently warm to be able to conclude that at this point. What is certain is that the system does not appear to be functioning as designed (which is what both the dealer and Subaru of America (SoA) claim, SoA just restating the dealer's comments). Both LaFontaine Subaru of Commerce Township, Michigan and Subaru of America have at this point ignored the issue despite me bringing it up consistently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732342April 20, 2026
AIR BAGS, STEERING, ELECTRICAL SYSTEM
April 3, 2026: my 2025 Subaru Outback Premium (VIN [XXX] , 2,052 miles) suffered simultaneous failure of multiple safety-critical systems due to corrosion on a CAN bus pin in the driver door wiring harness (Subaru part #XXX) at its dash harness connection, caused by water intrusion into the cabin. Trip start: EyeSight, collision avoidance, blind spot, and lane assist all offline; BRAKE indicator illuminated with no brake engagement. Minutes later, airbag warning activated. Dealer service advisor described the dash as "lit up like a Christmas tree." While reversing through a 3-point turn on a commercial drive used by heavy trucks, I LOST STEERING at single-digit speed. 60 seconds further would have placed me on an inclined high-traffic road near a freeway interchange. Vehicle was towed by Subaru from the failure location. Confirmed by authorized dealer Driveway Subaru of Moon Township (Invoice #680646, warranty claim). Subaru SSM4 scan recorded 17 unique DTCs across 10 control systems, including C1460 Brake Booster Abnormality; U1131 Lost Comm Power Steering Control Module; U0151 Restraints Control Module; U0122/U1122 VDC; U0126 Steering Angle Sensor; plus multiple EyeSight faults. Dealer documented moisture on both A-pillars, driver kick panel, standing water in cupholders and center console. Prior intermittent symptom: passenger seatbelt alarm on empty seat, two occasions in prior months, consistent with past-status U0151 on scan. Dealer cleaned the corroded pin but did NOT identify or seal the original water ingress point. Vehicle remains in dealer possession. Subaru of America Customer Advocacy Case #XXX-XXXhas declined repurchase/replacement, stating vehicle is "operating safely as designed." I dispute this conclusion: the ingress source is unremediated and recurrence risk has not been addressed. Repair invoice, full DTC scan, SOA correspondence, and owner statement available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732036April 18, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This 021' outback XXX purchased in 023'/ 24k Mi Freehold subaru. freehold NJ 'if purchased new would've been on the desk of a local lemon law attorney by now. Over the few years the lock unlock function of key fobs stubbornly, randomly & repeadedly dont work. Freehold subaru saw no problem. Front passenger window months ago wouldn't go up. Freehold subaru supposed repaired at a cost to me. Recent cold weather with a brand new battery of 6 Mos old rendered the car unable to start or boost. Vehicle towed to Freehold tire center st freehold NJ, replaced a $400 battery. brought the 6 mo. old battery back to auto zone who load tested and advised nothing Wrong w battery? Not to mention the sub standard BS feature of coming to a stop, foot on brake & engine stopping-starting when proceeding? this is something of concern of being rolled over by an approaching truck in the rear of this 021' outback because 3 times when stopping at a red light the engine shut off and when proceeding, foot off the brake the engine wouldn't re-start & all the indicators on instrument cluster lit up, had to restart the car. Recent event where my wife, [XXX] old legally disabled- primary driver comes out of a store, starts the outback, puts in reverse to back out of a spot and the car dies. This vehicle is being brought into Freehold subaru south st. Freehold NJ Tues morning Apr. 21st 026' south st and is not being picked up due to it being unsafe to operate. Until all the issues are corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731926April 17, 2026
POWER TRAIN
The contact owns a 2022 Subaru Outback. The contact stated that while operating the vehicle, there was a whining sound coming from the transmission, and the vehicle was jerking while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was approximately 45,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731476April 15, 2026
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Subaru Outback. While turning into a parking spot, the accelerator pedal was slightly depressed, and the vehicle unintendedly accelerated, crashing into a parked vehicle on the driver's side. The contact stated that the vehicle continued to move forward after the crash into the next parking spot. No warning lights illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730401April 10, 2026
ELECTRICAL SYSTEM
I bought my 2026 Subaru Outback 3/20/2026, I plugged in my FIXD sensor into the OBDII port of my new car and there was nothing available. I made an appointment with Austin Subaru to check why the OBDII port was not working and my assigned rep told me that they were having issues with all of their 2026 Subaru Outbacks, I signed in for my appointment on my arrival 4/7/2026 and the following day I was notified that I had missed my appointment. I called the Rep. and requested a call back but that did not happen. I was at the dealership no more than 15 to 20 minutes while they tried their equipment and I was told that it was not working and that I should come back at a later time. I think that they might be hiding something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730063April 8, 2026
UNKNOWN OR OTHER
The component that failed is the cowl panel weather stripping/seal located at the base of the windshield on my 2022 Subaru Outback. The material is visibly peeling and deteriorating despite the vehicle having only approximately 23,000 miles. The defective component is still installed on the vehicle and is available for inspection upon request. While this issue has not yet caused a direct accident, it creates a potential safety concern due to possible water intrusion and degradation of sealing integrity in an area critical to protecting components beneath the windshield. Over time, this could lead to visibility issues, corrosion, or damage to surrounding systems. The issue has been confirmed by an authorized Subaru dealership, which inspected the vehicle. Subaru of America also reviewed the case in coordination with the dealership. Subaru of America has acknowledged that design changes were made to the cowl panel in later model years, but denied assistance for my vehicle. The manufacturer concluded—without providing specific evidence—that the failure was due to “outside influence and environmental factors.” The vehicle has not been inspected by police or insurance representatives, as no accident has occurred. There were no warning lamps, messages, or prior indicators before the failure. The deterioration appears to have developed prematurely under normal usage conditions. Given the low mileage, the visible material failure, and the existence of design revisions, I believe this issue is consistent with a premature failure and potential design or material defect, rather than environmental wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729500April 6, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2024 Subaru Outback has twice become inoperable while stopped at a traffic signal. In both incidents, the engine was off while stopped, but the vehicle remained powered on and would not restart. The vehicle also would not properly power down. The car could not be safely driven or moved and required towing both times. This created a serious safety hazard because the vehicle became disabled in active traffic and could not be restarted or properly shut down. After the first incident (on [XXX]), the Subaru dealership replaced the battery. Approximately 4 weeks ([XXX]) later, the exact same failure occurred again. The dealership has now had the vehicle for approximately three weeks and states they cannot replicate the issue. No cause has been identified and no repair has been made. During one of these incidents, my [XXX] child was in the vehicle while we were stranded in traffic. This appears to be a repeat electrical / ignition / operability failure affecting the vehicle’s ability to restart or properly shut down after stopping in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728502April 1, 2026
SUSPENSION
My vehicle currently has only 27,500 miles, yet it has been producing a loud and disturbing thud or clunk whenever the vehicle encounters bumps in the road. This problem began earlier this year and the ride quality has progressively deteriorated. I brought the vehicle to Subaru dealer for diagnosis and was informed that the rear stabilizer bushings required replacement and was provided with part number 20464AN000. I was told they are back-ordered. It's been almost two months with no part in sight. This is the same part being allocated to new 2026 Outback production while existing customers are left driving defective vehicles. That priority is indefensible and unacceptable. Aside from being unpleasant, the noise raises legitimate concerns about the safety and durability of a relatively new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728209March 31, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling southbound onXXX in Virginia between the hours of 7-9am. Weather was clear with bright sunshine. While traveling at highway speed with the cruise control activated the emergency braking system activated on 3 separate occasions. Traffic was heavy but moving at a steady speed. I suspect the angle of the sun and the sunlight intensity caused the inadvertent activation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727776March 29, 2026
TIRES
I bought a new 2026 Subaru Outback Limited XT which came with Bridgestone ECOPIA H/L 422 Plus 225/55R19 99H. Went on a trip and noticed when going 60mph and above a low humming noise and felt a vibration in the steering wheel and floor. This happens on all road surfaces, concrete, blacktop etc. Took car to the dealer, they drove it and confirmed what I was noticing, after doing a road force balance they said all (4) tires were "quote" way out of spec. They did what they could to help with the vibration, they said it's better but after driving it home it's not better by much. The service rep said this was becoming a common complaint with these Bridgestone tires. They told me Subaru is a where of the problem and they were expecting to see a TSB in the coming weeks. It's been almost a month now and no word yet about what Subaru is going to do about this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727605March 27, 2026
AIR BAGS
I am reporting a critical safety failure involving an improperly installed (wrong year) passenger-side airbag in my 2022 Subaru Outback Wilderness, which was negligently missed for nearly two years by multiple Subaru service departments. This is a pervasive life-safety defect and an extensive failure in manufacturer inspection protocols. Chain of Negligence: 1. Initial Misleading Certification: Shortly after my purchase, the vehicle underwent a "certified" multi-point safety inspection at a Subaru retailer in Ohio, which negligently certified the vehicle as safe with a critical safety defect present. 2. Systemic Dealer Misdiagnosis: Over the subsequent nearly two years, I took my vehicle to multiple other Subaru dealership service departments, actively showing them a persistent visual misalignment of the passenger-side trim. Despite active complaints, no dealership took the proper time to diagnose the underlying cause, and they missed the critical safety defect. 3. Discovery by Chance: Critically, there were no warning lights, messages, or other electronic indicators. The only symptom was the visual misalignment. The true cause was only traced back to the wrong part after I personally spoke with a Subaru parts department team member who was resourceful enough to figure it out. This finding was subsequently officially certified as correct by the service team at Mike Shaw Subaru, which finally provided documentation that the component was incorrect. Safety Risk: The incorrect airbag component poses an immediate and incalculable life-safety risk, as its deployment behavior is unknown and potentially compromised. This unaddressed safety risk was allowed to continue for nearly two years due to repeated inspection failures. Manufacturer Response Failure: Subaru of America has been formally notified of this systemic safety defect and the complete failure of their retailer network’s inspection protocols. After missing multiple self-imposed deadlines, they continue t
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727207March 26, 2026
POWER TRAIN
The contact owns a 2024 Subaru Outback. The contact stated that while driving and coming to a stop, the vehicle shuddered and jerked unexpectedly. There was no warning light illuminated. The vehicle was taken to the dealer and was test-driven, and the failure was duplicated. The dealer replaced the transmission control module and reprogrammed the transmission; however, the failure persisted. The vehicle was taken back to the dealer, where it was test-driven, but the failure could not be duplicated, and no diagnostic trouble codes were found. The contact requested a more thorough diagnostic test of the vehicle; however, the dealer declined. The manufacturer was contacted, and a case was filed. The contact stated that the manufacturer had not approved the request for a thorough diagnostic test due to the cost. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727143March 26, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The failure involves the engine (powertrain), which was under warranty. The vehicle has experienced four catastrophic engine failures resulting in sudden loss of power, including at highway speeds (65–75 mph). The most recent failure also involved an oil-saturated catalytic converter. These failures occurred between 06/25/2024 and 03/16/2026. During this ~629-day period, the vehicle was only in my possession for about 184 days, as it remained at the dealership for diagnosis, repairs, and repeated engine replacements. The issue remains unresolved. The vehicle is currently in my possession, available for inspection, and is not being driven due to safety concerns. All failures occurred during normal driving and caused sudden loss of power with no prior warning, leaving the vehicle inoperable and stranded. This created a significant safety risk due to inability to maintain speed or safely merge, increasing the likelihood of rear-end collisions. The failures have been confirmed by an authorized Subaru dealership, with multiple engine replacements performed under warranty and most recently as a goodwill repair. Both the dealership and Subaru of America have acknowledged they cannot determine the root cause. The dealership’s Operations Director stated the vehicle is not safe and he would not allow his family to drive it. The vehicle has been inspected multiple times by the dealership and Subaru of America. However, no inspection reports, diagnostic data, or detailed findings have been provided despite repeated requests. Additional issues (including a broken axle and oil-saturated catalytic converter) were only identified during a third inspection after being missed previously. Requests for explanation were not answered, and further details were withheld as “internal.” There were no warning indicators prior to the first three failures. During the fourth, a temperature warning appeared only seconds before failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725271March 18, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Crash avoidance Collision system randomly goes off with no cars in front or behind it. This is extremely dangerous as it will make the car stop on its own. Lane departure does not activate until completely over center line. Another big safety issue. This is a loaner car from Carter Subaru in Shoreline WA. My car is in their shop for exact same reasons and more issues. Obviously this is a systemic problem with the new Subaru’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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