Subaru Outback Complaints

1,029 consumer complaints on file.

#11465188May 18, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2022 Subaru Outback. The contact stated while driving 60 MPH, a horizontal crack developed on the middle edge of the passenger’s side windshield. The contact stated that the crack formed without impact and slowly spread towards the middle of the windshield. The contact stated that the crack obstructed her vision while driving. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464948May 17, 2022
VISIBILITY/WIPER
Crack in windshield, line of sight of driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464789May 16, 2022
ELECTRICAL SYSTEM
vehicle about 14 months old, I purchased new Tried to start vehicle battery dead, no lights or other acc. had been left on. two weeks later battery would not start car, I jump started car according to directions in owners manual. After jump start several check engine lights came on, cruise control did not work. lane control and "EYESIGHT" failure warning light was on. Subaru dealer replaced battery under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464754May 16, 2022
VISIBILITY/WIPER
In my many years of driving quite a number of different cars, I've never had a car's windshield perform so poorly. In only 10k miles of just daily commuting my windshield has accumulated 8 chips. Luckily the windshield hasn't cracked yet, but I fear its only a matter of time. It seems just the smallest impact WILL chip the windshield if not crack it. This seems to be an ongoing problem with the Carlex OEM windshields Subaru continues to use and is a clear safety concern to their customers as well as a costly fix if Subaru doesn't cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464731May 15, 2022
VISIBILITY/WIPER
I bought a 2022 Subaru Outback and have had it for 3 months. It wav very hot yesterday and I took it through a car wash. When it came out of the car wash the windshield was cracked. It has several spider cracks coming down from the roof. Each of the 3 cracks were about 4 inches long. By the time i drove home the cracks are now 12 inches. This is very disheartening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464692May 15, 2022
VISIBILITY/WIPER
Spontaneous crack of the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464669May 14, 2022
VISIBILITY/WIPER
Windshield cracked on its own while parked inside home garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464648May 14, 2022
VISIBILITY/WIPER
While a relative was driving my 2 week old 2022 subaru outback, he had a minor impact from a very small rock that left no visible damage. The next day, a large crack had appeared in the middle of the driver’s side from the edge to the rear view mirror. I could not get an appointment to get it replaced until next saturday and over the last 3 days the crack has grown significantly, including a piece that is cracked all the way around. I am worried about catastrophic failure on even a short gentle drive to work. It is extremely disappointing to think that this might be an ongoing problem with the car. In 36 years of driving many different cars nothing like this has ever happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464313May 12, 2022
VISIBILITY/WIPER
Vehicle has 10,800 miles and this is the third broken windshield. The smallest road debris results in failure of the Carlex factory equipped windshield. I have never replaced a windshield in 35 years of driving many vehicles, this 2022 Subaru Outback appears to break continually. It is a costly repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464268May 11, 2022
VISIBILITY/WIPER
On a hot day, 90F my window cracked after i turned on the AC unit. Next day it cracked even further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463837May 9, 2022
VISIBILITY/WIPER
No impact event. Entered car in the morning and noticed a 1-2" horizontal crack in windshield, with no sign of impact. Over a few days, that 1-2" crack became a 3-foot monster. Of course, Subaru claims it was due to impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463503May 5, 2022
VISIBILITY/WIPER
on January 3, 2022 my windshield cracked and spread right away. I took it to get it fixed. On May 4, 2022 my windshield cracked again and spread immediately. Both times it started from the edge and went inwards. I consider this as a safety hazard for the windshield to crack and spread so easily. This is the second time and we are only covered for 2 replacements on the warranty in a year. This expense can add up quickly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463390May 4, 2022
VISIBILITY/WIPER
I woke up one morning to find a foot long crack in my windshield that appears to have originated from the passenger edge. I see no visible impact point and there was no sound of anything impacting the windshield. After a few minutes of driving, the crack grew to cut into the path of eyesight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463212May 3, 2022
VISIBILITY/WIPER
Like many others have complained about, a small rock chip in the front windshield has spidered out across nearly the whole length of the windshield within a few hours of impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463119May 2, 2022
VISIBILITY/WIPER
A small rock at relatively low speeds (35mph) hit the windshield and caused a small chip that within a minute formed into close to a dozen foot long cracks compromising my view. I have experienced rock chips many times but I have never had one that spread so quickly or caused this much damage from such a relatively small impact. I believe that Subaru has a faulty windshield design or is using material that is not durable enough for it's intended use. Questioning other Subaru owners and the dealership collision shop this seems to be a very common occurrence and that these windshields are prone to cracks and failures. It appears newer model Subaru Outbacks are being shipped windshields that inferior at best or extremely dangerous at worst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463078May 2, 2022
UNKNOWN OR OTHER
Car windshield developed 15 in crack overnight,parked in the garage...I think the windshield is part of vehicle integrity...dealer said a stone must have caused the crack....nothing hit the windshield as far as I'm concerned..I would have heard somthing....vehicle had approx 600 miles on it...had to claim the cracked windshield with my insurance company...My insurance should not have had to cover this....subaru has defective windshields and has for years...DO SOMETHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462664April 28, 2022
VISIBILITY/WIPER
Windshield developed 12 inch crescent shaped crack overnight while parked under a clear sky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462460April 27, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
We bought this vehicle new and since we have had issues with the infotainment shutting down multiple times while driving. The infotainment screen along with all safety features associated with the electronic panel turn off. We have taken it to the dealership multiple times and keep getting told that they can't replicate the problem. We have recorded the issue and sent proof but Subaru manufacturing keeps delaying any inquiries in hopes to bypass lemon law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462032April 25, 2022
VEHICLE SPEED CONTROL
The contact owns a 2021 Subaru Outback. The contact stated while driving 20 MPH, the brake pedal was depressed; however, the vehicle independently accelerated. There was no warning light illuminated. The vehicle struck the curb before coming to a stop, causing damage to the rim and tire. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462006April 25, 2022
VISIBILITY/WIPER
Driving on the highway when the windshield suddenly cracked on the passenger's side, lower half of the windshield. The initial crack was at least 3 inches long immediately. There was/is no obvious sign of impact. The windshield has since continued to crack. It is now approximately 2 feet long. It does not appear to be the result of an impact, just rather a random crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Outback