Subaru Legacy Service Bulletins

2,189 manufacturer communications on file.

• April 25, 2016•Document ID: 10140509

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  15-196-16

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Only those vehicles with Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions.

  Associated Products (5)

  2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback
  Associated Documents

  • DownloadMC-10140509-0001.pdf↗
• April 21, 2016•Document ID: 10140506

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  11-162-16R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Revised TSB. Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement. This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for improved engine oil level detection. Replacement of the oil level switch specified below is also required to complement the new logic.

  Associated Products (1)

  2015 Subaru Legacy
  Associated Documents

  • DownloadMC-10140506-0001.pdf↗
• April 21, 2016•Document ID: 10140505

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  11-145-14R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Revised TSB. This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize the ECM logic for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Should a customer present a concern with a low engine oil warning lamp illumination and the diagnosis indicate the oil level is full or nearly full (oil level between the full and add marks/holes on the dipstick) and the customer has not added any engine oil, the ECM must be updated with this new logic and the oil level switch specified below replaced. The new oil level switch part number supplied in this bulletin must be used. If the customer has added oil, determine how much was added. Based upon the information provided, estimate where the oil level was when the lamp illuminated in order to determine if additional action is required beyond what is described in this bulletin (e.g an oil consumption test). The ECM must still be updated with this new logic and the oil level switch replaced.

  Associated Products (4)

  2015 Subaru Legacy2015 Subaru Outback2014 Subaru Legacy2014 Subaru Outback
  Associated Documents

  • DownloadMC-10140505-0001.pdf↗
• April 20, 2016•Document ID: 10140531

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  HFO-1234yf

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Your SOA DPSM concluded surveys in 2015 to determine the readiness of your facility to perform service and repairs on 2017 Outback and Legacy models equipped with the new HFO-1234yf air conditioning refrigerant. All Subaru Retailers will be required to have the equipment necessary to repair and service these vehicles at the time of Vehicle launch (July, 2016).

  Associated Products (2)

  2017 Subaru Legacy2017 Subaru Outback
  Associated Documents

  • DownloadMC-10140531-0001.pdf↗
• April 15, 2016•Document ID: 10140528

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-196-16M

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Only those vehicles with Telematics. On Friday, April 15, 2016, a letter will be sent out to a select group of customers regarding their current SUBARU STARLINK subscription. The letter will inform the customer that their services may not be active. In an effort to provide a resolution for these customers, SOA is recommending they bring their vehicle to a Retailer for inspection and repair.

  Associated Products (5)

  2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback
  Associated Documents

  • DownloadMC-10140528-0001.pdf↗
• April 15, 2016•Document ID: 10140512

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  16-100-16

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of reprogramming files to optimize the TCM. The files will address customer concerns of inconsistency in the amount of engine braking experienced when using Manual mode (or paddle shifters if equipped) when descending long downgrades. 2.5L NA models.

  Associated Products (4)

  2011 Subaru Legacy2011 Subaru Outback2010 Subaru Legacy2010 Subaru Outback
  Associated Documents

  • DownloadMC-10140512-0001.pdf↗
• April 14, 2016•Document ID: 10140527

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  02-157-14FAQ

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Oil Consumption Class Action Law Suit Frequently Asked Questions

  Associated Products (16)

  2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2011 Subaru Forester
  Associated Documents

  • DownloadMC-10140527-0001.pdf↗
• April 13, 2016•Document ID: 10140500

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN

  Mfr Comm. #:

  02-157-14R-4-13-

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

  Associated Products (17)

  2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2012 Subaru XV CrossTrek2011 Subaru Forester
  Associated Documents

  • DownloadMC-10140500-0001.pdf↗
• April 12, 2016•Document ID: 10140516

  Service Bulletin/Repair Instructions
  AIR BAGS:FRONTAL

  Mfr Comm. #:

  WQR-53R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Recall Bulletin Revised. UPDATE ? April 2016: New and different inflators are available for affected 2004-2005 Impreza, WRX, and STI vehicles. As a result, there are different installation instructions depending on the inflator being installed. Please refer to the appropriate service procedure instructions and parts information which were updated to reflect the new parts.

  Associated Products (15)

  2008 Subaru Legacy2008 Subaru Outback2007 Subaru Legacy2007 Subaru Outback2006 Subaru Legacy2006 Subaru Outback2005 Subaru Impreza2005 Subaru Legacy2005 Subaru Outback2005 Subaru WRX2004 Subaru Legacy2004 Subaru Outback2004 Subaru WRX2003 Subaru Legacy2003 Subaru Outback
  Associated Documents

  • DownloadMC-10140516-0001.pdf↗
• April 12, 2016•Document ID: 10140499

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  01-168-09R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).

  Associated Products (80)

  2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2016 Subaru XV CrossTrek2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru BRZ2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback+ 60 more
  Associated Documents

  • DownloadMC-10140499-0001.pdf↗
• April 11, 2016•Document ID: 10140524

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  15-177-14M

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required. Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.

  Associated Products (12)

  2016 Subaru BRZ2016 Subaru Forester2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru BRZ2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX
  Associated Documents

  • DownloadMC-10140524-0001.pdf↗
• April 5, 2016•Document ID: 10140494

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  11-162-16

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement. This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for improved engine oil level detection. Replacement of the oil level switch is also required to complement the new logic.

  Associated Products (2)

  2015 Subaru Legacy2015 Subaru Outback
  Associated Documents

  • DownloadMC-10140494-0001.pdf↗
• April 4, 2016•Document ID: 10140496

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-194-16R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Models Equipped with Navigation and Harman Kardon Power Amplifier Revised TSB. Fujitsu 10/ FTEN/ F10 Navigation Voice Guidance Instructions Getting Cut Off. This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature.

  Associated Products (4)

  2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy2015 Subaru Outback
  Associated Documents

  • DownloadMC-10140496-0001.pdf↗
• April 1, 2016•Document ID: 10140495

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-177-14R

  Date Added:

  June 11, 2018

  Manufacturer:

  SUBARU

  Summary

  Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems. ?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system.

  Associated Products (12)

  2016 Subaru BRZ2016 Subaru Forester2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru BRZ2015 Subaru Crosstrek2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX
  Associated Documents

  • DownloadMC-10140495-0001.pdf↗
• February 29, 2016•Document ID: 10120968

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  16-99-16

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of reprogramming files to optimize transmission control module (TCM) operation and address the following customer concerns: ? Engine RPM ?flare? (sharp RPM increase when CVT ?downshifts?) when using cruise control on uphill grades ? Cancellation of cruise control as a result of rpm flare (driver must reset desired vehicle speed). This new logic changes the cruise control system operation to avoid unexpected cancellation.

  Associated Products (4)

  2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy2015 Subaru Outback
  Associated Documents

  • DownloadMC-10120968-0001.pdf↗
• February 29, 2016•Document ID: 10120967

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-194-16

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature.

  Associated Products (4)

  2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy2015 Subaru Outback
  Associated Documents

  • DownloadMC-10120967-0001.pdf↗
• February 29, 2016•Document ID: 10087242

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL; ENGINE

  Mfr Comm. #:

  16-99-16

  Date Added:

  December 27, 2016

  Manufacturer:

  SUBARU

  Summary

  "THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE TRANSMISSION CONTROL MODULE (TCM) OPERATION AND ADDRESS THE FOLLOWING CUSTOMER CONCERNS: • ENGINE RPM “FLARE” (SHARP RPM INCREASE WHEN CVT “DOWNSHIFTS”) WHEN USING CRUISE CONTROL ON UPHILL GRADES • CANCELLATION OF CRUISE CONTROL AS A RESULT OF RPM FLARE (DRIVER MUST RESET DESIRED VEHICLE SPEED). THIS NEW LOGIC CHANGES THE CRUISE CONTROL SYSTEM OPERATION TO AVOID UNEXPECTED CANCELLATION. "

  Associated Products (4)

  2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy2015 Subaru Outback
  Associated Documents

  • DownloadMC-10087242-0001.pdf↗
• February 29, 2016•Document ID: 10087241

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  15-194-16

  Date Added:

  December 27, 2016

  Manufacturer:

  SUBARU

  Summary

  "THIS BULLETIN ANNOUNCES AVAILABILITY OF AN ENHANCED AUDIO SYSTEM POWER AMPLIFIER WHICH CONTAINS SOFTWARE TO ADDRESS CUSTOMER CONCERNS OF VOICE GUIDANCE INSTRUCTIONS (WORDS) BEING CUT SHORT OR CUT OFF. FOR EXAMPLE: INSTEAD OF THE INSTRUCTION SAYING “TURN RIGHT AHEAD”, IT MIGHT BE “RIGHT AHEAD” OR EVEN JUST “AHEAD”. THIS INTERMITTENT CONDITION OCCURS AFTER COMPLETING A BLUETOOTH HANDS-FREE PHONE CALL WHILE USING THE NAVIGATION SYSTEM’S VOICE GUIDANCE FEATURE."

  Associated Products (4)

  2016 Subaru Legacy2016 Subaru Outback2015 Subaru Legacy2015 Subaru Outback
  Associated Documents

  • DownloadMC-10087241-0001.pdf↗
• February 25, 2016•Document ID: 10120965

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  15-193-16

  Date Added:

  October 27, 2017

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems

  Associated Products (21)

  2015 Subaru BRZ2015 Subaru Forester2015 Subaru WRX2014 Subaru BRZ2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru BRZ2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru WRX2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2012 Subaru WRX+ 1 more
  Associated Documents

  • DownloadMC-10120965-0001.pdf↗
• February 25, 2016•Document ID: 10089804

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-193-16

  Date Added:

  January 28, 2017

  Manufacturer:

  SUBARU

  Summary

  THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS. THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS

  Associated Products (21)

  2015 Subaru BRZ2015 Subaru Forester2015 Subaru WRX2014 Subaru BRZ2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru WRX2014 Subaru XV CrossTrek2013 Subaru BRZ2013 Subaru Forester2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru WRX2013 Subaru XV CrossTrek2012 Subaru Forester2012 Subaru Impreza2012 Subaru WRX+ 1 more
  Associated Documents

  • DownloadMC-10089804-0001.pdf↗