Subaru Impreza Complaints

2,698 consumer complaints on file.

#11563949January 6, 2024
EXTERIOR LIGHTING
NOTIFYED 10/2022 OF SAFTY RECALL WRG-22 / NHTSA ID 22V-624 DEALER GRAND PRIX SUBARU 500 SOUTH BROADWAY HICKSVILLE New York 11801 CLAIMS NO INFO ON THIS RECALL. HAS NOT CALLED ME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563245January 3, 2024
ENGINE
Knocking sound in engine confirmed by dealership service center to be a spark knock in the engine. No fix available and the service center stated "is a common problem in Impreza."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563018January 2, 2024
EXTERIOR LIGHTING
Subaru Safety Recall WRG-22 is more than a year and a half old. I have checked status regularly. In October 2023, I attempted to contact Subaru and listened to music for 10 minutes. I also contact NHTSA and spoke with a young lady who was quite rude. This recall is not being handled in a timely manner by Subaru or NHTSA. This tool is the only one I could find to report the delay. "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562882January 1, 2024
EXTERIOR LIGHTING
I received recall notice WRG-22 in October 2022. If this is a safety issue 15 months and no follow up is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562240December 28, 2023
UNKNOWN OR OTHER
I have NOT been on an accident or anything related, my complaint is about my car's current recall that the manufacturer cannot fix. My husband is military and we are currently stationed in Spain, the car has a recall to be fixed before shipment to the new duty station. As per the shipping rules, there cannot be any recalls active on the vehicle and we have done our part to contact the manufacturer both in Spain, United States and Puerto Rico (where the car was purchased originally). We are expected to ship the car in January 31st, 2024 from Spain to the new duty station which this matter has an urgency as it is the only car we have. I have done my part of contacting all Subaru manufacturers so someone can fix the issue before the ship out date, and even they say the manufacturer has no idea HOW they will fix the recall. We need help! The car is in perfect condition we have NOT have any issues with the related 'recall' as of today. Again, we are NOT in the United States but stationed in Spain for military purposes and we are expected to move out at the end of January, this matter has great urgency!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562248December 28, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact who is active Military stationed outside of the US, was unable to import the vehicle back into the USA due to the vehicle being under recall. The contact stated that the country where the vehicle was located, the local dealers stated that the recall did not apply to similar vehicles of the same year and manufacturer in the country. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562310December 28, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact stated that the vehicle was difficult to drive at night. The contact stated that the headlights were pointed downward. The contact stated that other drivers were flashing their headlights at her while she was driving. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561438December 22, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561465December 22, 2023
UNKNOWN OR OTHER
Windshield cracks repeatedly, 5 cracks on 26000 miles, I’m changing windshields as often as I change oil. Something is wrong with the eyesight windshield, Subaru will not help me I have complained to them as many other around the country. It is in court in new jersey already
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560645December 18, 2023
EXTERIOR LIGHTING
Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560504December 17, 2023
UNKNOWN OR OTHER
This Subaru model and most other models I have researched is having connections issues with the infotainment systems, connecting and keeping a connection with Android auto and apple. It's not like just a small annoyance, this is causing me big issues when it does connect to Android auto then it is intermittent causing the driver to take their attention off of the road to unplug replug in the phone then stopping and turning off the car/ restarting phone to try fixing this issue, this have become very distracting iv almost been in multiple accidents trying to get my cars systems to work properly. This is something I have took to the dealership they assured me there was an update coming and told me they would not service my vehicle for this issue, even tho it's still under manufacturers warranty, it has now been 6 months and still no update or fix for the problem that is a serious distraction, some people might say no big deal drive without it, but when u are counting on directions and your map to work then it continues to jump on and off the completely tanks this is a big issue they are ignoring!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560486December 16, 2023
EXTERIOR LIGHTING
I received the recall notice that shows "WRG-22, NHTSA ID 22V-624, October 2029." I have been waiting for Subaru to fix this. It seems a year later, it should be taken care of? As per the NHTSA site, it says to file a complaint if this is not fixed in a timely manner, so I am submitting this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560304December 15, 2023
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559364December 10, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558681December 6, 2023
ENGINE
Engine began failing at 68k miles. The vehicle spews blue smoke from the tailpipe and under the hood and loses power when accelerating intermittently. It also consumes large amounts of oil. I've had the car worked on by an independent mechanic and will have to have the engine rebuilt at a cost of $6500 or more. Local dealership claims car is out of warranty an nothing can be done. The car didn't have a light on despite these symptoms. At 83k miles, the car became completely unsafe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558431December 4, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Brake Lamp Switch failed in 2018 - we diagnosed the issue, based partly on information from other Subaru owners who had the same problem, and replaced the switch. Since that time, the brake lights have worked fine. We reported this in a letter to Subaru after their recall for the brake lamp switch replacement in 2019. They refused to pay for the part as we no longer have the receipt (not having a crystal ball, we couldn't see any reason to keep it for more than a year in 2018). We did not contest this - in fact, I had merely asked, in my letter, that they note that the part had already failed and been repaired in their records - however, they continue to flag the car as an open safety recall and insist that we bring the car in to replace a switch that no longer needs replacing. I am filing this complaint in the hope that an official record of the incident will fix the records on our car, as their constant recall notices are becoming increasingly more insistent and annoying, and they have also inaccurately noted it as an open recall at the DMV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557801November 30, 2023
VISIBILITY/WIPER
I am logging a complaint regarding my Subaru Impreza 2017 windshield. I bought new in 2017, and it currently has only about 55k miles. The windshield is completely covered (literally thousands) of tiny pinpoint chips. At certain times of day (usually sunset) the glare that this causes is so bad that visibility is very poor and driving is almost scary. I contacted the dealership and they said they haven’t heard of this issue. I drive regular roads and with this low of a mileage, I shouldn’t be having to think about replacing my windshield. I’ve driven cars with triple the mileage and windshields don’t look like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557347November 28, 2023
EXTERIOR LIGHTING
I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557298November 28, 2023
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555767November 18, 2023
EXTERIOR LIGHTING
We keep on having to replace our headlights. We just got one replaced 5 months ago and it’s out again. This will be the fourth time in three years. No one can figure out why the headlights keep burning out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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