Subaru Impreza Complaints

2,698 consumer complaints on file.

#10117305March 29, 2005
VEHICLE SPEED CONTROL
THE ACCELERATOR ON 2002 SUBARU IMPREZA BECAME STUCK IN THE OPEN POSITION. THE DEALERSHIP DETERMINED THAT THE CAUSE OF THE PROBLEM WAS A PART OF THE AIR CLEANER FILTER HAD FALLEN INTO THE CARBURETOR. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111757March 25, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN THE FRONT WHEELS WOULD SLIP, THE SENSOR SENT POWER TO THE REAR WHEELS. THIS CONDITION CAUSED THE REAR WHEELS TO SPIN OUT OF CONTROL. THE DEALER WAS NOTIFIED AT THIS TIME. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114449March 22, 2005
AIR BAGS:FRONTAL
SOLO CAR SPIN OUT....HIT A BRICK WALL NO AIRBAG DEPLOYMENT IN THE FRONT END CRASH. RECIEVED TWO HEAD WOUNDS/KNEE INJURY/MEMORY LOSS. OTHING DONE TO CORRECT DAMAGE OR SITUATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114447March 21, 2005
VISIBILITY:GLASS, SIDE/REAR
HI, MY WIFE HAS A NEW SUBARU IMPREZA WRX (4000 MILES). A FEW DAYS AGO WHILE SHE WAS DRIVING IT, THE DRIVER?S SIDE WINDOW COMPLETELY SHATTERED. HERS WAS THE ONLY CAR ON THE ROAD AT THE TIME, AND NO VEHICLES HAD RECENTLY COME BY TO KICK UP A STONE. SUBARU ASSUMES SOMETHING EXTERNAL SHATTERED THE WINDOW, SO THAT WE HAVE TO PAY FOR THE REPAIR (ABOUT $500, WHICH IS OUR INSURANCE DEDUCTIBLE), BUT WE?RE WONDERING WHETHER A STRUCTURAL DEFECT COULD HAVE CAUSED THE PROBLEM. I WAS WONDERING WHETHER YOU HAD EVER HEARD OF A STRUCTURAL PROBLEM LIKE THIS IN GENERAL, AND FOR SUBARUS IN PARTICULAR. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115334March 17, 2005
AIR BAGS:FRONTAL
VEHICLE HIT A CURB ON THE RIGHT FRONT TIRE AT APPROXIMATELY 5 MPH AND BOTH FRONTAL AIR BAGS DEPLOYED. NO INJURY REPORTED. ALSO, NO DAMAGE TO THE VEHICLE, EXCEPT THE RIGHT FRONT TIRE. VEHICLE WAS TOWED TO THE REPAIR SHOP, AND MECHANIC CONFIRMED THAT THE VEHICLE DID NOT SUSTAIN ANY DAMAGES, AND THE RIGHT FRONT TIRE NEEDED TO BE REPLACED. THE DEALER WAS NOT NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114133March 15, 2005
TIRES:TREAD/BELT
I PURCHASED A NEW 2004 WRX SUBARU IMPREZA SPORTSWAGON ON 03-12-04. THE CAR CAME WITH BRIDGESTONE, POTENZA RE92, P205/55R16-89V TIRES. AT A LITTLE OVER 16,000 MILES THREE OF THE TIRES HAVE SHIFTED BELTS AND ONE HAS DRY ROT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114083March 14, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD STARTED TO CRACK FROM BOTTOM (BELOW THE WIPERS) AND TRAVLLED ALL THE WAY TO THE RIGHT SIDE WHEN EVER USED FAN TO DEFOG THE WINDSHIELD. TALKED TO DEALER BUT REFUSED WARRENTY COVERAGE, STATING IMPACT BELOW THE WINDSHEILD WIPERS. I CANNOT SEE THE SO CALLED IMPACT BUT I HAVE TO FIX THE WINDSHEILD. THIS IS A THERMAL VARIENCE CRACK. VERY WEAK GLASS, CRACK HAS TRAVELLED ALL ACROSS WINDSHEILD BUT I AM STUCK WITH THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109671March 14, 2005
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
THE BRAKES WORKED INTERMITTENTLY. IT WAS HARD TO STOP THE VEHICLE. THE DEALER AND THE OTHER MECHANICS CAN FIND NO DEFECTS. *JB INSTEAD OF STOPPING THE CONSUMER STATED THAT THE VEHICLE PICKED UP SPEED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113965March 11, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
IT STARTED BEFORE WARRANTY WAS UP ON MY VEHICLE WHICH IS A 2002 SUBARU IMPREZA WRX. AFTER 30,000 MILES NOTICED GAS SMELL IN CABIN AFTER STARTING IN COLD WEATHER. I TRACKED SMELL COMING FROM GAS LEAKING FROM FUEL RAIL. IT WAS A STEADY DRIP WHICH I VIDEO TAPED. I TOOK IT TO THE DEALER 5 TIMES FOR THE PROBLEM, ON THE FITH TIME THEY WANTED TO CHARGE ME TO FIX DUE TO BEING OVER THE MILAGE FOR THE WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110609February 16, 2005
POWER TRAIN:CLUTCH ASSEMBLY
UNABLE OR DIFFICULT TO PLACE CAR IN GEAR WHILE DRIVING ON MULTIPLE OCCASIONS. FIRST TOTAL FAILURE OCCURRED IN ROADWAY DURING RUSH HOUR TRAFFIC AND LEFT ME STRANDED ROADSIDE. SECOND TOTAL FAILURE OCCURRED WHILE EXITING FREEWAY AND WAS ABLE TO EVENTUALLY PUT CAR IN GEAR AFTER SEVERAL MINUTES. ORIGINAL DEALER, REGIONAL SERVICE MANAGER AND CORPORATE OFFICES WERE UNRESPONSIVE AND/OR UNCOOPERATIVE RELATIVE TO MY REQUESTS FOR VISUAL INSPECTION OF THE CLUTCH. AFTER MULTIPLE REQUESTS, ASSURANCE OF LEGAL ACTION AND REFUSAL TO DRIVE THE VEHICLE DUE TO FEAR OF BEING INVOLVED IN A COLLISION, OTHER DEALERSHIP AGREED TO REPLACE ENTIRE CLUTCH ASSEMBLY UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110468February 13, 2005
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE ENGINE OVERHEATED ON 16 HOUR TRIP.. TOOK TO SUBARU DEALERSHIP, THEY PUT IN A NEW "STARTER BOLT" STATED IT WAS A BAD GROUND?? ON RETURN HOME CAR OVER HEATED AGAIN.. WAS REPAIRED BY SUBARU, TECH SAID IT WAS COMMON. 2ND HEAD GASKET FAILURE, TWO MONTHS LATER, OIL IN ANTIFREEZE... DRIVING 55-65 MPH FOR 10 MIN IN 75-80F WEATHER, NOT UNDER HARD ACCELERATION. FEAR THAT IT WILL HAPPEN AGAIN. CURRENT RECALL ON 99-01 MODELS FOR "COOLANT ADDITIVE". POOR HEAD GASKET DESIGN IS LEADING TO FAILURE... SEEMS TO BE COMMON PROBLEM ON 98'S (2.5RS DOHC EJ25 PHASE 1) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110361February 11, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
REF PE04002: SUBARU IMPREZA WRX '02/'03 FUEL LEAK 1 ? TEMP: ~5 DEG. F OVERNIGHT. STARTED CAR IN AM; SMELLED RAW FUEL VIA THE VENTS. 2 - WITH FLASHLIGHT COULD SEE LEAKAGE FROM BOTH HOSE CLAMPS NOTED IN SUBARU TSB (09-36-03); ALSO TOOK PHOTOS. FRONT CLAMP: PRESSURIZED STREAM OF FUEL; APPROX. 2 OZ. FUEL POOLED IN RECESS IN THE MANIFOLD BY THE TIME ENGINE SHUT OFF. REAR CLAMP: RAPID DRIP OF FUEL; APPROXIMATELY 0.5 OZ. POOLED. FUEL ACCUMULATION OCCURRED WITHIN APPROX. 3 MIN. OF STARTING. 3 - SPENT 6+ HRS TIGHTENING THE SCREWS ON BOTH CLAMPS. BOTH LEAKS DIMINISHED TO SLOW DRIP; NOT STOPPED COMPLETELY; MIN. FUEL POOLING, STILL THERE IF TEMP LOW ENOUGH. TSB FIX NOT IMPLEMENTED YET. FILING COMPLAINT AGAINST CLOSED PE04002 BECAUSE: A - NO MENTION OF FUEL ACCUMULATION IN THE PUBLISHED RESOLUTION, ONLY SMELL OF FUEL. NUMEROUS INSTANCES REPORTED ONLINE OF NOTICEABLE FUEL LEAKAGE. B - SUBJECT VEHICLES NOTED FOR THEIR ALL WEATHER TRAVEL ABILITY; COMMONLY USED FOR WINTER SPORTS - POTENTIALLY VULNERABLE TO THIS PROBLEM. C - APPARENTLY NO REPORTED FIRES DUE TO THIS PROBLEM, BUT IT SEEMS VERY POSSIBLE: COINCIDENTAL ELECTRICAL FAULT OR STATIC ELECTRICITY DISCHARGE. D - IF VENTS CLOSED, FUEL ACCUMULATION COULD OCCUR UNNOTICED. E - IF FUEL POOLED UNDER A LEAKING JUNCTION IGNITED IT SEEMS VERY POSSIBLE THAT THE HEAT GENERATED COULD BURN/MELT THE HOSE ABOVE AND CREATE A FAR LARGER DISCHARGE OF FUEL. WHILE THE ODOR OF FUEL MAY NOT BE A SIGNIFICANT SAFETY PROBLEM, I CANNOT SEE HOW SIGNIFICANT FUEL LEAKAGE ONTO A RUNNING ENGINE CAN BE CONSIDERED ANYTHING EXCEPT A SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110137February 8, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
SNOWSTORM DURING WHICH I LEFT WINDSHIELD WIPERS LOCKED OUT AWAY FROM THE WINDOW. IN MORNING, HEATED VEHICLE UNTIL WIPE OF ICE/WATER (NO SCRAPE). CLEANED WIPER BLADES OF MOST ICE, SET/DROPPED WIPER BLADE ON WINDSHIELD, CRACKING/PITTING WINDSHIELD, SHORTLY A CRACK HALF THE WINDOW LONG RAN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109580February 2, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING 30 MPH CONSUMER SMELLED GAS FUMES, THEN SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. CONSUMER CONTINUED TO DRIVE. DEALERSHIP WAS NOTIFIED, BUT DID NOT SEE A PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108144January 28, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL SMELL/LEAK DURING COLD TEMPERATURES; ABOUT 30 AND BELOW. VERY STRONG SMELL. SO STRONG WE ARE AFRAID TO DRIVE IT DURING THESE TIMES. FIRST STARTED THIS SEASON (2004). OUT OF WARRANTY. 2002 SUBARU WRX. PURCHASED 3-12-2001. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108813January 25, 2005
FUEL SYSTEM, GASOLINE
UPON START UP AND DRIVING IN COLD WEATHER A STRONG FUEL SMELL EMITTED FROM THE VEHICLE. THE OWNER HAS CONTACTED THE DEALER AND THE MANUFACTURER AND WAS TOLD THAT THIS IS COMMON. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107649January 20, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 SUBARU IMPREZA WRX - I WAS TAKING MY FIVE YR. OLD GRANDSON HOME WHEN WE BECAME AWARE OF A HEAVY SMELL IN THE CAR. I THOUGHT IT SMELLED LIKE ANTIFREEZE, BUT HE SAID 'GAS' MAMAW. I HURRIED TO GET HIM HOME, AND BEFORE I GOT BACK HOME MY THROAT WAS SORE AND MY NOSE BOTHERED ME FROM THE AWFUL FUMES. MY HUSBAND TOOK THE CAR TO THE DEALER TODAY AND THEY MAY CALL BACK WHEN THEY GET THEIR LOANER FREED UP BUT I DON'T THINK WE ARE BIG ON THE PRIORITY LIST. THEY SAID ANTIFREEZE WAS LEAKING FROM THE REAR OF THE ENGINE. IT HAS 55,000 OR SO MILES ON IT NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128035January 19, 2005
FUEL SYSTEM, GASOLINE
2002 SUBARU IMPREZA DEVELOPED A FUEL LEAK.***NO ANSWER REQUIRED***. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107521January 19, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2002 SUBARU WRX EMITS A GAS SMELL, DUE TO A LEAKING FUEL LINE, INTO THE CABIN. THIS IS A KNOWN PROBLEM WITH SUBARU (SEE SERVICE BULLETIN 09-36-03). IN MY OPINION THIS POTENTIALLY DANGEROUS SITUATION IS AN ENGINEERING OVERSIGHT AND SHOULD BE REPAIRED AT NO COST TO THE CONSUMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107564January 19, 2005
FUEL SYSTEM, GASOLINE
I DRIVE A 2002 SUBARU IMPREZA WRX MANUFACTURED IN FEB 2001. I HAVE OWNED THE VEHICLE FOR 3 MONTHS. I NOTICED THE FAILURE DURING THE FIRST DAY THE TEMPERATURE DROPPED BELOW FREEZING. THE FAILURE IS DESCRIBED AS A VERY STRONG SCENT OF NOXIOUS FUEL INTO THE PASSENGER CABIN OF THE VEHICLE. THE SCENT IS PRESENT WHEN THE VEHICLE IS STARTED WITH A COLD ENGINE AND THE OUTSIDE TEMPERATURE IS BELOW FREEZING. THE SCENT DISSIPATES AFTER 5 MINUTES OF RUNNING THE ENGINE. THIS OCCURS EVERY TIME THESE CONDITIONS ARE PRESENT WHICH CAN BE MULTIPLE TIMES DAILY. THE CONSEQUENCES TO DATE HAVE SIMPLY BEEN DISCOMFORT BUT I AM CONCERNED THAT LONG TERM EXPOSURE MAY HAVE LASTING DAMAGE TO MY AND MY PASSENGERS LUNGS AND EYES. SO FAR I HAVE NOT TAKEN ANY CORRECTIVE ACTION AS THE DISCUSSION FORUM AT WWW.NASIOC.COM HAS MANY POSTINGS DESCRIBING FAILED ATTEMPTS OF FIXING THE PROBLEM BY SUBARU TRAINED MECHANICS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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