Subaru Impreza Complaints

2,698 consumer complaints on file.

#10330833May 17, 2010
LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL, VEHICLE SPEED CONTROL:CABLES
I WAS DRIVING ON A MOUNTAIN ROAD AT ABOUT 50-55MPH WITH THE CRUISE CONTROL ON IN 5TH GEAR. WHEN I CAME TO A STEEP HILL THE CRUISE CONTROL OPENED THE THROTTLE WIDE OPEN TO MAINTAIN THE SET SPEED, WHEN THE CAR STARTED TO BOG DOWN I DECIDED TO SHIFT INTO 4TH GEAR. WHEN I PUSHED THE CLUTCH IN, THE CRUISE CONTROL SHUT OFF BUT THE ENGINE REVVED TO 7000RPM AND STAYED THERE. I LET THE CLUTCH OUT TO PREVENT THE ENGINE FROM BEING DAMAGED AND USED MY BRAKED TO KEEP THE CAR AT ABOUT 55MPH UNTIL I CAME TO A STRAIGHT STRETCH OF ROAD THEN I PUSHED THE CLUTCH IN AND SHUT OFF THE IGNITION UNTIL THE ENGINE STOPPED. THIS WAS AT NIGHT SO WHEN THE IGNITION WAS SHUT OFF THE HEADLIGHTS WENT OFF TOO. FORTUNATELY THE ROAD WAS LIT UP ENOUGH TO SEE AND LITTLE TRAFFIC. A TOW TRUCK WAS CALLED OUT AND UPON INSPECTION THE DRIVER NOTICED A SILVER CLIP STUCK IN THE THROTTLE LINKAGE ASSEMBLY. HE REMOVED THE CLIP AND THE CAR WAS BACK TO NORMAL. THE CLIP THAT WAS STUCK IN THE THROTTLE LINKAGE WAS PART OF A SERVICE BULLETIN/RECALL THAT SUBARU HAD PERFORMED ON MY 2004 IMPREZA WRX. IT WAS SUPPOSE TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK AND POSSIBLE BECOMING WEDGED IN THE THROTTLE LINKAGE CAUSING THE THROTTLE TO BE STUCK SOMEWHERE IN THE OPEN POSITION. THE CLIP THAT WAS TO PREVENT THIS CONDITION ACTUALLY BECAME THE PROBLEM. THIS HAS ONLY HAPPENED TO ME THE ONE TIME ON 5/15/2010. WHEN I GOT BACK HOME I TOOK THE CAR TO THE LOCAL SUBARU DEALER AND EXPLAINED WHAT HAD HAPPENED, THEY DIDN'T SEEM TOO CONCERNED. THEY WOULD NOT REPLACE THE CLIP SINCE THEY HAD DONE IT UNDER WARRANTY BACK IN 2005. THEY SAID I WOULD HAVE TO PAY FOR THE PARTS. NOT A REAL BIG DEAL TO ME SINCE THE CLIP WAS ONLY $1.67. THE REAL PROBLEM I HAD WAS THEY DIDN'T SEEM TOO CONCERNED THAT THE RECALL FIX BECAME THE PROBLEM THAT IT WAS SUPPOSE TO PREVENT. I STILL HAVE THE OLD CLIP THAT POPPED OFF AND BECAME WEDGED IN THE THROTTLE LINKAGE. THIS IS THE RECALL INFO I FOUND. NHTSA CAMPAIGN ID NUMBER: 04V128000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330142May 12, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329826May 11, 2010
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
MOTOR FAILURE LEAVING ME TO ROLL THOUGH AND STALL IN THE MIDDLE OF AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329590May 7, 2010
SUSPENSION:REAR, SUSPENSION:FRONT:CONTROL ARM
2002 SUBARU IMPREZZA. CONSUMER STATES THAT THE LEFT STEERING CONTROL ARM RUSTED AND BROKE WHILE DRIVING. *GR IT WAS ALSO NOTED THE VEHICLE NEEDED REAR A CROSS MEMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328927May 5, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STRUCTURE:FRAME AND MEMBERS, SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT STATED THAT WATER PENETRATED THE RADIATOR CAUSING IT TO FAIL. THE FRONT SUBFRAME, FRONT DRIVER LOWER CONTROL ARM, BUSHINGS, AND BALL JOINT WERE ALL CORRODED DUE TO THE WATER DAMAGE. THE CONTROL ARM BROKE IN MULTIPLE PIECES AND RESULTED IN LOSS OF VEHICLE CONTROL. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC RECOMMENDED THAT ALL OF THE PARTS BE REPLACED. THE CONTACT CALLED THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 139,000. UPDATED 12/01/10. *LJ THE CONSUMER STATED THE WATER/PUDDLE SHORTED OUT THE ENGINE FANS WHICH CAUSED THE VEHICLE TO OVERHEAT AND WAS NOT THE CAUSE OF THE ROTTED SUBFRAME. UPDATED 12/08/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328997May 5, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE DUE TO COMPLETE LOSS OF OIL PRESSURE IN 2006 SUBARU IMPREZA WRX LIMITED SPORTWAGON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328339May 1, 2010
ENGINE AND ENGINE COOLING
2003 SUBARU IMPREZA, 56,000K WITH LEAKING HEAD GASKET (BOTH SIDES) AND ROD KNOCK. WELL MAINTAINED CAR WITH WELL-DOCUMENTED SERVICE HISTORY. RECOMMEND REPLACEMENT OF SHORT BLOCK/HEAD GASKETS. SAME ISSUE AND SAME ENGINE AS ADDRESSED IN PHASE II EJ25 HEAD GASKET LEAK / WWP-99 SERVICE CAMPAIGN - COOLING SYSTEM CONDITIONER. EXTENSIVE DOCUMENTATION OF SIMILAR ISSUES WITH 2003 2.5L ENGINES (EXAMPLE: HTTP://ALLWHEELDRIVEAUTO.COM/SUBARU-HEAD-GASKET-PROBLEMS-EXPLAINED/). CLAIM FILED WITH SUBARU OF AMERICA (FILE # [XXX]) WHICH IS CURRENTLY UNDER INVESTIGATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328287April 30, 2010
STEERING
STEERING IN MY CAR WOULD LOCK WHILE TRYING TO TURN MY CAR. THIS WOULD HAPPEN PERIODICALLY AND AT DIFFERENT SPEEDS. IT HAPPENED 5-6 TIMES BEFORE I TOOK IT IN AS I WAS AFRAID AN ACCIDENT MIGHT HAPPEN DUE TO NOT BEING ABLE TO TURN MY CAR. SUBARU DEALER SAID MY POWER STEERING PUMP WAS FAILING. DEALER ALSO STATED THAT A NEWER DESIGN POWER STEERING PUMP WOULD BE INSTALLED. THIS INDICATED TO ME THAT SUBARU HAD AN ISSUE WITH THIS, OTHERWISE WHAT WOULD BE THE REASON FOR A NEW DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326737April 20, 2010
ENGINE AND ENGINE COOLING:ENGINE
OIL PICKUP TUBE BROKE CAUSING ENGINE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325521April 13, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HIGH BEAMS FAIL, VEHICLE HAS NOT BEEN REPAIRED. DEALER STATES UNSURE WHAT PROBLEM IS, AFTER 1 HOUR CHARGE OF DIAGNOSTICS,SENT ME ON MY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325431April 13, 2010
AIR BAGS:FRONTAL
PASSENGER AIR BAG WILL NOT WORK IN 09 IMPREZA SUBARU; SUBARU WILL FIX THE CAR TO OPERATE WITH ADULT OVER 100 LBS. OCCUPANT DETECTION SYSTEM WILL NOT EVER OPERATE AND SUBARU FEELS THERE IS NOTHING WRONG WITH THE VEHICLE AND CLAIMS IT PASSED FEDERAL SAFETY AND CLAIMS THERE IS NOTHING TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324430April 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
2009 SUBARU IMPREZA WRX WAGON HAS 5960 MILES WAS A NEW VEHICLE PURCHASE IN OCTOBER 2009. VEHICLE NEW CAR GUIDELINES WERE FOLLOWED AS WERE THE MAINTENANCE PROCEDURES. THE VEHICLE ENGINE I FEEL HAS A MECHANICAL DEFECT IN THE ENGINE. THE ENGINE HAS SPUN A BEARING BLOWN A ROD AND DAMAGED THE CRANKSHAFT. THIS FROM WHAT HAVE RESEARCHED IS NOT AN UNCOMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324123April 6, 2010
SUSPENSION:REAR
1.AT ABOUT 12000 MILES,THE RIGHT REAR OF VEHICLE BEGAN TO MAKE A KNOCKING NOISE WHILE GOING OVER BUMPS,BRAKING OR ACCELERATING IS MORE EVIDENT AT LOW SPEEDS BUT IS STILL PRESENT AT HIGHER VELOCITIES. 2.THE FAILURE IS CURRENTLY STILL EXISTENT,THE RIGHT REAR OF VEHICLE HAS ABOUT 1/4 IN LOOSE PLAY BEFORE THE REAR STRUT BINDS. THIS AFFECTS HANDLING OF VEHICLE DURING TURNS OR EMERGENCY MANEUVERS AS THE SUSPENSION IS NOT WELL CONTROLLED BY STRUT BINDING. WHEN COMING TO A STOP,ONE CAN FEEL THE RIGHT REAR CORNER OF VEHICLE SETTLE AND HEAR A KNOCKING SOUND. THIS ISSUE TWICE SENT THE VEHICLE OUT OF CONTROL WHILE TURNING TO THE LEFT ON BUMPY ROADS AND FORTUNATELY NO ONE WAS INJURED AND NO DAMAGE WAS DONE. THIS DEFECT HAS BEEN TALKED ABOUT AT GREAT LENGTH IN VARIOUS SUBARU IMPREZA STI FORUMS AND IS REFERRED TO AS THE"REAR STRUT CLUNK" AND IT CAN AFFECTS BOTH SIDES OF VEHICLE. MODEL YEAR 2004 AND 2005 SUBARU IMPREZA STI ARE INVOLVED IN THIS. IT IS POSSIBLE THAT MY 2006 AND 2007 ARE AS WELL BUT I HAVEN'T CHECKED. 3.THE DEALER HAS REPLACED THE UPPER STRUT MOUNT A FEW TIMES TO NO AVAIL. THE DEFECTIVE PARTS ARE STILL ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323620April 3, 2010
SERVICE BRAKES, ELECTRIC
WHEN I HIT THE BRAKES HARD FOR AN EMERGENCY STOP LAST NIGHT THE PEDDLE WENT TO THE FLOOR AND NOTHING HAPPENED, SO I TOOK MY FOOT OFF THE PEDDLE AND THEN REAPPLIED AND THEY WORKED FINE, BUT BY THAT POINT THE DEER HAD ALREADY HIT ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320241March 16, 2010
FUEL SYSTEM, GASOLINE
DURING THE PAST SEVERAL YEARS MY 2002 SUBARU IMPREZA WRX HAS HAD THE STRONG SMELL OF FUEL. ITS NOT CONSISTENT NOR DOES IT HAPPEN ALL THE TIME BUT OFTEN ENOUGH THAT IT CONCERNS ME. I HAVE CALLED SUBARU'S HEADQUARTERS ABOUT THIS PROBLEM AND THEY JUST KEEP TELLING ME THERE IS NO RE-CALL FOR THIS PROBLEM, SO THEY WON'T FIX IT. I'M CONCERNED THIS IS A REAL SAFETY PROBLEM THAT SUBARU REFUSES TO ADDRESS NOR FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318402March 10, 2010
SERVICE BRAKES, HYDRAULIC
THERE HAS BEEN NO ACCIDENT, BUT THERE HAVE BEEN MANY, MANY INCIDENTS WHEN THERE IS EVEN THE TINIEST BIT OF SNOW/ICE ON THE ROAD. IF I NEED TO BRAKE FOR A TRAFFIC LIGHT OR TO TURN OR FOR ANY OTHER REASON, THE BRAKE PEDAL DOES NOT GO DOWN. THEREFORE, THE CAR DOES NOT STOP. I HAVE SKIDDED INTO INTERSECTIONS FAR TOO OFTEN. I FEAR FOR ANY VEHIICLE, ANIMAL, OR PEDESTRIAN THAT MIGHT BE IN FRONT OF MY 2006 SUBARU IMPREZA. SEVERAL MECHANICS AND DEALERS ARE TELLING ME THIS IS THE WAY ABS SYSTEMS ARE SUPPOSED TO WORK. WE'VE REPLACED THE TIRES SO THAT I AM DRIVING WHAT SHOULD BE A GOOD, SAFE VEHICLE. HOW CAN THIS BE CONSIDERED A SAFETY FEATURE? I AM NOT A SPEEDSTER. I AM A 60 YEAR-OLD WOMAN WHO LIVES IN UPSTATE NEW YORK WHO DOES NOT FEEL SAFE AND SECURE DRIVING MY AWD CAR IN THE SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317492March 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR THE SECOND TIME THE CAR STALLED WHILE IN MOTION. AFTER THE FIRST TIME WE HAD REPORTED TO GALLES & DAVIES SUBARU IN ABQ, NM ON 9.17.09. THEY DID THE INSPECTION AND WERE NOT ABLE TO FIND THE REASON. ALSO WE HAVE STILL RECURRING PROBLEMS WITH NOISES FROM AIR INTAKE, WHICH HAS BEEN REPAIRED 4 TIMES(!). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315687March 2, 2010
VEHICLE SPEED CONTROL
2008 SUBARU IMPREZA, STANDARD TRANSMISSION. AT SPEEDS UNDER 10 MPH, WHEN CLUTCH IS FULLY DEPRESSED, AND TRANSMISSION IS IN FIRST GEAR, ENGINE WILL REV UP TO 2500-4000 RPM'S. THIS ONLY OCCURS WHEN VEHICLE IS COASTING FORWARD AT SLOW SPEEDS AND WHEN IN GEAR WITH CLUTCH PUSHED TO THE FLOOR. WHEN BRAKE IS TAPPED OR GEAR PLACED TO NEUTRAL ENGINE WILL RETURN TO NORMAL IDLE. THIS PROBLEM OCCURS 90 PERCENT OF THE TIME WHEN COASTING FORWARD. THE ENGINE SPEED VARIES EACH OCCURRENCE BUT GENERAL SPEEDS TO AROUND 2500 RPM'S WITH RARE JUMPS TO 4000+ RPM'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315272March 1, 2010
FUEL SYSTEM, GASOLINE
GAS TANK FILLER TUBE HAS RUST THROUGH. CAN NOT FILL TANK OVER HALF FULL OR GAS WILL LEAK OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314928February 28, 2010
VISIBILITY
REAR WINDOW DEFROST IS INADEQUATE -- WILL NOT CLEAR LIGHT SNOW OR FROST UNTIL IT HAS BEEN OPERATING FOR 15-20 MINUTES. IMPEDES REAR VISION IN NORTHERN STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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