Subaru Forester Complaints (2024)

29 consumer complaints on file.

#11757169August 15, 2026
AIR BAGS, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my grandbaby home I was unable to avoid hitting a deer when it ran into the road. Neither the automatic braking nor the airbags deployed when I hit the deer at the front left side. It destroyed the headlight and damaged the fender and quarterpanel lightly and slightly bent the hood. I was able to pull over safely. When I got out to look at the damage, I could not open the hood but I could see a small flame on the passsenger side of the engine (this would be on the other side of the engine from where I hit the deer.) I grabbed a fire extinguisher from the back of my car but could not get the fire out. I got my grandbaby out safely at that point. Another driver stopped and tried to get the fire out with his fire extinguisher but to no avail. We called 911 and the fire department promptly got there. By then the entire car was in flames. The fire dept put out the car and nearby weeds that were burning. Besides the safety equipment not working, what concerns me most is that a minor accident caused the entire car to become engulfed in flames within 3-4 minutes. I had enough time to get myself and my grandson out but not his carseat base or diaperbag. The car was burnt down to the frame.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11733227April 23, 2026
UNKNOWN OR OTHER
Windshield cracks/chips very easily even when nothing has touched it. I have had 4 cracks in less than 6 months with no reason as to why they are occurring and they are ALL on the driver side, NOTHING on passenger side, which seems very odd. This car was bought brand new in February 2025 and this should not be happening. I believe the windshield is faulty. There is a settlement but my 2024 is not included as it cuts off at 2022. but this is not ok and i can't keep submitting comprehensive windshield repair claims to my insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733185April 23, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to formally request that the NTSB investigate an apparent defect in the EyeSight driver assistance system installed on the 2024 Subaru Forester. I have experienced repeated instances of unreliable and unsafe behavior, including unexpected alerts and the EyeSight system disengaging on multiple occasions, including during periods of bad weather. These issues occur in situations where the vehicle should continue to function normally and create a significant safety concern for drivers, passengers, and other road users. Given EyeSight’s role in collision avoidance and driver assistance, any defect poses an elevated risk of accidents. I believe this issue may be systemic rather than isolated and warrants independent review. I respectfully request that the NTSB investigate this matter and determine whether further action is necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715758February 5, 2026
VISIBILITY/WIPER
4 Subarus and this is my 5th spontainious windshield crack (2nd on this vehicle).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711351January 16, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, AIR BAGS
On the morning of December 13, 2026, an incident occurred involving our 2024 Subaru Forester. While attempting to make a right-hand turn, the vehicle failed to decelerate as expected and subsequently struck a utility pole. The vehicle’s safety systems did not appear to activate in an effort to prevent the collision, and the airbags did not deploy. The driver sustained minor injuries, including a concussion. No vehicle inspections have been completed at this time. We are currently coordinating with the manufacturer to arrange a formal inspection. There were no warning indicators, malfunction lights, or known mechanical issues present prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710142January 10, 2026
ENGINE
Took to Local dealership for 20,000 mile oil change. After the oil change the service advisor informed me of an oil leak on the right side of the engine. He could not confirm where the leak was from. I have scheduled to have it repaired under factory warranty. After researching on the internet it has been noted that the valve cover/ spark plug boot seals are known to split and cause an engine oil leak. I am concerned that this oil leak could come in contact with the exhaust manifold which may lead to an engine compartment fire. Would your administration department please check into this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706573December 22, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The eyesight system fails on almost a daily basis. When this happens, multiple safety features shutdown. Lane assist and departure warning stops working. Collision avoidance stops working. Cruise control stops working. Proximity warning alarms stop going off. The local dealership has repeatedly just indicated that this is how it works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684899September 3, 2025
UNKNOWN OR OTHER
The driver side mirror is distorted. It is not only dizzying but I believe it to be a safety hazard. I have taken it into the dealership many times. They agree that it is distorted but stated that it is no different than other of that style. I have looked in the 2025 model and it does not have the same distortion. I feel that this makes the car dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676287July 25, 2025
AIR BAGS
The passenager airbag on won't activate at the 88lb weight per local Subaru of Gallatin dealership where I purchased the car from. They did a test with 88lbs in another Subaru vehicle and the passenger airbag on activated but won't activate on in the 2024 Subaru Forester. The local dealership stated that the airbag sensor is off by 10lbs in the vehicle I have. I have asked the dealership to address this issue three times. The third time they stated that Subrau is aware of the issue but there is no current solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668431June 22, 2025
VISIBILITY/WIPER
On 6/10/2025 noticed a small crack on the left side drivers windshield when getting ready to go to work. Nothing hit it that I know of, it just appeared one afternoon. Since then the crack has been growing and blocking drivers view. This is 2024 Subaru Forester. There is a won lawsuit for Subaru windshields doing similar thing on 2019-2022 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652560April 3, 2025
VISIBILITY/WIPER
Windshield cracked during rainstorm [XXX] in San Diego in upper right corner, After 3 days crack appeared which has now spread to 4 inches Dealer has confirmed that winsheild needs reapir and is not covered by bumper to bumber warranty Vehicle only has mileage of 7900 since delivery Estimated cost of replacement $1400 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647168March 8, 2025
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I opened the back hatch of my 2024 Subaru Forester to retrieve an item. I then pressed the button to close the hatch. It was an extremely windy day and right when I pressed the button to close the hatch an empty grocery bag blew out of the car. I caught it and shoved it back into the car. The hatch was closing at the time and it struck me on the head. I contacted a local Subaru dealer and Subaru corporate to confirm that the hatch was supposed to stop and reverse when encountering an obstruction. It did not. I have been suffering from a severe headache since this happened a week ago. I will be taking my car in to have it repaired as well as seeing a doctor since my headache has not resolved. Please investigate and ensure this safety issue is corrected by Subaru.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11643136February 17, 2025
VISIBILITY/WIPER
Windshield cracked in same exact spot on bottom of windshield with no point of impact while sitting in our garage. Looks like it started at heating element. Our windshield was replaced for this same reason 2 months ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642077February 11, 2025
TIRES
Bridgestone Ecopia H/L Plus tires are M+S rated. They actually have almost no traction in the snow. I can be going under 5 mph on level ground and apply roughly 30% breaking power and the tires start to slip. They are going to kill someone.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11641300February 7, 2025
UNKNOWN OR OTHER
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638044January 23, 2025
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk? The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11632976December 29, 2024
SERVICE BRAKES
Left the house and at about 1.5 miles while approaching a stop sign the vehicle brakes did not engage even when pushing all the way down. Resulting in a collision that landed in a corn field and jumping over a ditch. Vehicle has not been inspected by a mechanic but will be heading to repair shop soon. Would like to know any information the NHTSA would like to collect during repairs to rely the information to the shop. Safety was put at risk by crossing an intersection and running a stop sign. Luckily no other vehicles were impacted. Problem has not been able to be reproduced as the vehicle is not drivable. It has not been inspected by manufacturer but is not drivable. Police report available and provided on this form. No warning or signs. Vehicle is new purchased January 2024. Currently many warning signs on dashboard post accident. Additional information needed for this report (Repair cost, insurance claim etc) will be provided once available.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11629256December 6, 2024
UNKNOWN OR OTHER
While I was driving my brand new car on a wide highway, with no other cars or buildings nearby, the driver's side rear-door window suddenly blew out with a loud "pop," shattering completely. Glass pieces came into the passenger area, and fortunately missed hurting my child who was in her safety seat. Also glass pieces damaged the paint on that side of the car. I was not aware of any previous damage to the window, nor heard anything hit the car on this trip. I had driven almost 100 miles before this happened. Temperatures were in the mid 40s. My insurance is handling the repairs, as window glass is not covered under new car warranty. I am aware that Subaru issued a 2019 recall specifically for the driver's side rear-door window in another model, so in case there is a continuing issue, I am submitting this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624744November 12, 2024
AIR BAGS
The Car is available for Inspection. Front Passenger Side Air Bag. When My Wife Sits in the Front Passenger Seat, The Air Bag indicator Indicates the Air Bag System is Off. This Means My Wife seated in the front passenger seat is not protected by the air bag system, this is un acceptable. This Condition Existed Since the car was new. Current Car Milage is 14,052 11/12/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624708November 12, 2024
AIR BAGS
The contact owns a 2024 Subaru Forester. The contact stated that while the passenger’s side front seat was occupied by an 85-pound adult carrying a purse and holding a dog weighing 19 pounds, the air bag warning light was off. The contact stated that the air bag was inoperable. The contact stated that while the passenger’s side front seat was occupied, the air bag warning light was on. The vehicle was taken to the local dealer, who was unsure of the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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