Subaru Forester Complaints

513 consumer complaints on file.

#11470340June 21, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
Windshield developed large L or J shaped crack from very top near roof line, down center of windshield and turns toward the Drivers side. This car was PARKED in our driveway at home when it cracked. No stone chips, nothing dropped on it as you can see in attached pictures. We will schedule a visit to Subaru dealer here in Knoxville, TN. for inspection. No warnings because vehicle was parked in our driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470302June 21, 2022
VISIBILITY/WIPER
a crack developed at the base of the windshield and spread across the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470202June 21, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2022 Subaru Forester. The contact stated while starting the vehicle, she noticed a crack on the windshield which started from the bottom of the front windshield and expanded to the driver's side casing a visibility hazard. The vehicle was taken to the dealer but was not diagnosed. The representative at the dealer took a picture and forwarded the picture to the manufacturer. The windshield was not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 7,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469925June 18, 2022
AIR BAGS, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was coming out of my garaged ( car was facing forward) . The car seemed to hesitate as I tapped the gas pedal. I thought maybe this was because the car sensed the sides of the garage via the rear view mirror sensors. I am always careful when exiting my garage so as not to ding the rearview mirrors. I repeatedly tapped the gas lightly about three times but the car hesitated each time and did not want to seem to move forward. One last time I tapped the gas and the car bolted out of the garage jumped the curb across the street at an unexpected rapid speed. I did not have my foot on the gas pedal. The car lunged forward , crossed the street and hit the garage door and frame of the house across the street for me doing structural damage. I believe this to be unintended acceleration for which other Subaru models have experienced problems. The air bags did not deploy. Please see similar accident for another example of this same scenario with the same make model and year as my vehicle: https: //www.google.com/amp/s/www.torque net.com/1084/subar-acceleration-lawsuit-update-forester-slams-garage/amp
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11469441June 15, 2022
UNKNOWN OR OTHER
Uknown. This vehicle was purchased in January of 2021. Approximately a month afterwards, the windshield had cracked and I paid out of pocket to get it replaced. Shortly after replacing the windshield, it had obtained 2 chips on the windshield and from the second chip, it cracked from the bottom left corner up towards the middle of the windshield. The frequency in which chips and cracks are occurring, especially after purchasing the vehicle brand new and shortly after replacing the windshield, is alarming. This puts my safety at risk because of its interference with visibility and Subaru Eyesight which is suppose to be a safety feature on the vehicle. This has been an ongoing problem with Subaru and their windshields. After owning the vehicle for just 18 months and having replaced the windshield already, this should not be happening in such frequency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469060June 13, 2022
ENGINE
The contact owned a 2021 Subaru Forester Sport. The contact stated while driving at 75 MPH, the front end of the vehicle crashed into a small deer. The air bags did not deploy. The contact veered to the side of the road. The contact's friend who was occupying the front passenger seat exited the vehicle and inspected the front end of the vehicle. The contact's friend then advised her to immediately exit the vehicle as there were flames underneath the hood of the vehicle. The contact stated while she was exiting the vehicle and letting her three dogs who were occupying the rear seats out of the vehicle, the fire expanded to the entire front end of the vehicle. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to an independent mechanic, where it was totaled. The contact sustained a soreness on the right knee but did not seek medical assistance. The dealer was notified of the failure but did not provide any assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The VIN was unavailable.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11468638June 10, 2022
STEERING, LANE DEPARTURE: ASSIST
Incident on Highway 80 on May 30, 2020. Entered Highway 80 (East) from Donner Sumit Roadside Rest, accelerated in the slow land and passed a truck and accelerated in the fast lane to 65-70 mph. Began feeling a severe/violent shaking of the steering wheel, a couple of inches or so, side to side. Pulled over and steering wheel was still shaking and brought the vehicle to a full stop. Shaking stopped. Inspected wheels for looseness and nothing appeared abnormal. Lane keeping system was not engaged at the time. Could be new Automatic emergency steering but activated falsely. Felt very unsafe and had to hold steering wheel tight to retain control Took vehicle to dealer who could not find anything wrong with car, no codes in diagnostic. No warning lamps or messages appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468313June 8, 2022
VISIBILITY/WIPER
The windshield was parked in my driveway and was fine when I parked it. When I went to start the car the windshield had cracked. It was not hit with a rock or anything - just spontaneously cracked while sitting in my driveway. Vehicle is just over a year old and very low miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467960June 7, 2022
AIR BAGS, VEHICLE SPEED CONTROL
The contact owned a 2022 Subaru Forester. The contact stated that while slowing pulling into the parking space the vehicle suddenly experienced unintended acceleration and drove over a curb and traveled up a hill before crashing into a tree. During the crash neither the driver nor passenger-side air bags deployed. The driver and front passenger sustained chest injuries. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 1800.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11467188June 2, 2022
VISIBILITY/WIPER
I was driving down the interstate using the IQ cruise feature. There was no road construction and a car was in front of me. A small pebble hit the bottom part of the windshield, passenger side. This was not a large rock. It was "normal" gravel that often hits the windshield during highway driving. After hearing the "ting" from the small rock, we then heard a cracking sound. Immediately a 12 inch crack appeared in the windshield. Within hours, the crack doubled in size. Two days later, two new cracks appear. These cracks are on the bottom, driver side and intersect with one another. One crack is approximately 18 inches long, the other is less than 12 inches. I now have two sets of cracks that almost span the entire width of the windshield. I have already paid to repair a chip in the middle of the windshield that occurred several months ago. I was stopped at a red light. There was a car in front of me. When the light turned green, the car in front of me threw a rock on my windshield as we began to accelerate. We were not moving fast at all, since the light had just changed to green. I was shocked to see a chip in my windshield from that incident. Prior to owning my 2021 Subaru Forester, I drove a 2010 Mazda CX-9. My Mazda had 160,000 miles when I traded it in. The Mazda's windshield was NEVER damaged in over 10 years and 160,000 miles. In contrast, I have owned my Subaru Forester for 18 months and have driven less than 19,000 miles. I have already paid to repair one chip and now need to replace the entire windshield due to cracks across both the driver and passenger sides. There appears to be a defect with the Subaru Forester windshield that makes it excessively prone to damage. There have been Subaru windshield issues in the past (unknown to me until recently). Based on my experiences, I do not believe the windshield problem has been completely resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465604May 22, 2022
VISIBILITY/WIPER
A small rock hit the top driver’s corner of the windshield and led to 2 continuous cracks which extended to the middle of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465227May 18, 2022
STRUCTURE:BODY, VISIBILITY/WIPER
On May 12, 2022, when I got in my vehicle and closed the driver's side door, I heard a crackling sound. When I looked in the rearview mirror, I could see a gaping hole in the rear windshield and glass falling everywhere. I got out of the vehicle to inspect it. The rear windshield had not been impacted by anything; it just spontaneously cracked. I house the vehicle in my garage, and that's where the situation occurred. I bought this vehicle brand new on March 1, 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465028May 17, 2022
EXTERIOR LIGHTING
When driving at night, there are two black dots that appear in my headlights on the road. They move with the steering and become an extreme nuisance. Its all your eye can focus on and are right in the field of view from the lights. They move and create blind spots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463467May 5, 2022
ENGINE
This is in reference to tracking # 11462054, a third incident of sudden engine power loss/deceleration. On 04/27/2022 the 2021 Subaru Premium was returned to the selling Subaru dealer to try and fix the two previously reported problems . They found no codes in memory and no problems when road tested. I left the dealer to return home, and about 10 min. after, on a two lane city street, the engine suddenly lost power while I was going about 25mph, and decelerated to about 10mph before regaining power. I drove back to the dealer and a service rep came with me for a road test of several miles, where the car operated normally. At the dealer, there was no code in memory. The mileage was about 13,135. No paperwork was provided by the dealer. How to resolve this problem???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462079April 25, 2022
VISIBILITY/WIPER
Used the car on Saturday, didn't get hit with a rock or a branch. When I parked the car there wasn't a crack. Woke up Sunday morning and the Windshield was cracked, it started from the bottom passenger corner up to the middle of windshield about 10-12". No trees nearby or rock damage. Taking it to Subaru today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462061April 25, 2022
UNKNOWN OR OTHER
Windshield chipped while driving 60mph on the freeway. A few minutes later while stopped at a light it developed an 18 inch crack as we watched it happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462054April 25, 2022
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
On 04/02/2022, several minutes after having filled the gas tank, I was driving at about 35 mph on a two lane road at constant throttle, when the engine suddenly lost power for several seconds before it regained acceleration. There was a pickup truck following me very closely and it swerved around me to avoid hitting me. On 04/13/2022 , several minutes after leaving my driveway, at about 27 mph on a two lane road, the engine again lost power for several seconds before resuming power. In the first case the engine was at operating temp., in the second case it was cold. I will take the vehicle to the Subaru dealer from whom I purchased it in a couple of days to evaluate the problem, which I consider to be serious. In both cases I was so surprised that I didn't look at the tach etc. 12,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461405April 19, 2022
VISIBILITY/WIPER
Windshield was cracked and was repaired successfully by Safelite. Then a new crack started about 18 inches long. Then a 3rd crack just happened. There was no major things hitting Windshield . 3 cracks to a brand new 1yr windshield seems to be very faulty material. Online comments have noted this is a major problem with subaru who don't seem interested in rectifying the situation. This seems to be a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460897April 15, 2022
VISIBILITY:WINDSHIELD
The contact's wife owns a 2021 Subaru Forester. The contact stated that a diagonal crack had formed on the bottom driver’s side of the windshield without incident. The contact then stated that the crack rapidly spread to the upper driver’s side of the windshield. The contact stated that the crack obstructed his wife's vision while driving. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460606April 12, 2022
VISIBILITY/WIPER
Having the car less than a year already have several chips on the windshield. In doing research it seems that there are a lot of issues with new Subaru windshields with chipping and cracking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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