Subaru Crosstrek Complaints (2019)

286 consumer complaints on file.

#11405497March 30, 2021
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404286March 22, 2021
VISIBILITY/WIPER
THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404358March 22, 2021
VISIBILITY/WIPER
THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403038March 15, 2021
VISIBILITY/WIPER
ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402898March 14, 2021
VISIBILITY/WIPER
THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397059February 19, 2021
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396855February 18, 2021
ELECTRICAL SYSTEM
STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389564January 23, 2021
VISIBILITY/WIPER
WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389574January 23, 2021
VISIBILITY/WIPER
THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL ROCK HITTING IT WHILE WE WERE DRIVING ON THE HIGHWAY. THE CRACK THEN QUICKLY INCREASED IN SIZE BEFORE WE REPLACED IT. THE SAME THING HAPPENED BEFORE AND WE HAVE HAD TO REPLACE OUR WINDSHIELD TWICE IN ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389199January 21, 2021
ELECTRICAL SYSTEM
ORIGINAL BATTERY FAILED 5 TIMES IN 6 MONTHS AND WAS FINALLY REPLACED BY DEALER. SECOND BATTERY FAILED AFTER A MONTH AND HAS NOW BEEN REPLACED AGAIN BY DEALER. VEHICLE HAD BEEN DRIVEN FOR 20 MINUTES OR MORE AT LEAST TWICE A WEEK BEFORE THE 2ND BATTERY FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388256January 15, 2021
ELECTRICAL SYSTEM
VEHICLE BATTERY WILL NOT HOLD POWER. VEHICLE WILL NOT TURN ON AND REQUIRES CHARGING BEFORE IT WILL TURN ON. HAS HAPPENED 5 TIMES IN LAST MONTH. VEHICLE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387113January 8, 2021
VISIBILITY/WIPER
I WOKE UP ONE MORNING AND WHEN I WENT TO MY CAR THAT WAS PARKED IN MY DRIVEWAY OVERNIGHT I SAW A CRACK IN THE WINDSHIELD THAT WAS NOT THERE WHEN I GOT HOME THE NIGHT BEFORE. THE CRACK LOOKS LIKE IT STARTS WHERE THE DE ICER IS LOCATED ON THE BOTTOM OF THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387021January 7, 2021
VISIBILITY/WIPER
DRIVERS SIDE WINDSHIELD CRACKED FOR NO APPARENT REASON. WAS DRIVING ON A STRAIGHT AWAY, WITH NO CARS IN FRONT OR BEHIND ME, DOING ABOUT 55MPH. PAID $240.00 TO HAVE REPLACED. I DO NOT HAVE PHOTO. JUST CREDIT CARD PAYMENT TO GLASS COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386150January 2, 2021
VISIBILITY/WIPER
FRONT WINDSHIELD CRACKED WHILE DRIVING ON I-65. MY SPEED WAS 75 MPH. I DID NOT HEAR ANYTHING HIT THE WINDSHIELD. TRAFFIC WAS VERY LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384337December 21, 2020
ELECTRICAL SYSTEM
FOR THE THIRD TIME, THE BATTERY ON THIS CAR NEEDS TO GO BACK FOR SERVICE - THE CAR IS HOUSED IN A GARAGE ON OUR PROPERTY AND IS TURNED ON EVERY 3-4 DAYS. THIS MORNING AND TWICE BEFORE THE CAR DOESN'T START. IN THE PREVIOUS 2 TIMES THE CAR WAS COMPLETELY DEAD AND I HAD TO JUMP START IT AND TAKE IT TO THE DEALER WHERE THEY SAID THEY REPLACED THE BATTERY. THIS MORNING WHEN TRYING TO START THE CAR, THE LIGHTS WERE FLASHING BUT THE ENGINE DID NOT TURN OVER. THE SAME THING HAPPENED WITH OUR LAST SUBARU A 2015 SUBARU IMPREZA. WE FEEL THE CAR SHOULD NOT NEED TO BE STARTED EVERY DAY NOR SHOULD WE NEED TO PUT ON A TRICKLE CHARGER AS SUGGESTED BY JEFF AT PAUL MILLER SUBARU WHO I UNDERSTAND IS THE SERVICE MANAGER THERE IN PARSIPPANY, NJ WHERE WE BOUGHT THE CAR. THE CAR WAS PARKED INSIDE THE GARAGE. ALSO WHENEVER WE WERE ABLE TO TURN ON THE CAR, THE RADIO COMES ON IMMEDIATELY. I THINK SOMETHING ELSE IS DRAINING THE BATTERY AND IS PROBABLY A DESIGN DEFECT. WE LAST STARTED THE CAR AND DROVE IT ON WEDNESDAY EVENING. THE HAD THIS PROBLEM YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384371December 21, 2020
VISIBILITY/WIPER
A FEW DAYS AGO I WENT OUT TO MY SHOP TO GET IN MY CAR TO GO TO WORK AND WHEN I GOT IN MY CAR I NOTICED A GIANT CRACK IN THE WINDOW THAT IS IN THE MIDDLE OF THE WINDOW DOWN AT THE BOTTOM AND IT STARTS UNDER THE WIPERS AND IS ABOUT 6 INCHES LONG. THEN A FEW DAYS WENT BY AND I WAS DRIVING TO WORK AGAIN ON THE HIGH WAY IN THE RAIN AND IT CRACKED ANOTHER 2 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378035December 5, 2020
SUSPENSION
STRUT HAS CREAKING SOUND DURING DRIVING IN CITY TRAFFIC. ON HIGHWAY THERE IS HARDLY ANY NOISE AND WORKS FINE. DEALER SUGGESTED STRUT REPLACEMENT BUT NOT UNDER WARRANTY SINCE IT WAS IN ACCIDENT IN THAT AREA 6 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377274December 1, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED AT THE LOWER SECTION ON THE PASSENGER'S SIDE. THE CAUSE OF THE CRACK WAS NOT DETERMINED. THE CONTACT INDICATED THAT THERE WAS NO IMPACT TO THE WINDSHIELD PRIOR TO THE CRACK BEING NOTICED. THE LOCAL DEALER MCGOVERN SUBARU LOCATED AT 203 LAFAYETTE RD, NORTH HAMPTON, NH 03862 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377313December 1, 2020
VISIBILITY/WIPER
THE FRONT WINDSHIELD OF THE VEHICLE HAS DEVELOPED A LARGE CRACK FOR APPARENTLY NO REASON. THE CRACK APPEARED BEHIND THE REARVIEW MIRROR AND WAS APPROXIMATELY 6" ACROSS. SINCE THEN, THE CRACK HAS EXTENDED TO NEARLY A FOOT ACROSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376877November 28, 2020
VISIBILITY/WIPER
2 MONTHS AFTER I PURCHASED THIS VEHICLE I NOTICED A SMALL CRACK IN MY WINDSHIELD THAT HAS SINCE STARTED TO BECOME LONGER. NO ACCIDENTS OR FALLING OBJECTS THAT COULD HAVE CREATED THE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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