Subaru B9 Tribeca Complaints

145 consumer complaints on file.

#10627666August 23, 2014
STEERING, POWER TRAIN
DRIVING ON HIGHWAY. ALL THE SUDDEN THE DIFFERENTIAL AND BRAKE LIGHT CAME ON. I WAS UNABLE TO TURN THE VEHICLE. VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621157August 9, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
AFTER ADDING WASHER FLUID, THE HOOD LATCH WOULD NOT LOCK AND SECURE THE HOOD CLOSED. ONLY THE SECONDARY SAFETY LATCH SECURES THE HOOD. THIS PRESENTS THE POSSIBILITY OF THE FLYING OPEN WHILE DRIVING OBSCURING VISIBILITY AND CAUSING AN ACCIDENT. THERE ARE ALREADY MULTIPLE REPORTS OF THIS FAILURE MECHANISM. I REQUEST NHTSA INITIATE AN INVESTIGATION FOR THE POSSIBILITY OF A RECALL TO CORRECT THIS SERIOUS SAFETY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610780July 15, 2014
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING THE CAR AND SUDDENLY SMELLED SMOKE SO SHE PULLED OVER AND NOTICED THAT THE CAR WAS ON FIRE AND IT WAS COMING FROM THE BACK PASSENGER DOOR. LUCKILY TWO GUYS DRIVING BUY STOPPED AND HAPPEN TO WORK FOR HONDA AND THEY PUT OUT THE FIRE WITH AN EXTINGUISHER THEN THE POLICE AND TOE TRUCK CAME AND TOOK THE CAR AWAY. THE REAR PASSENGER DOOR WAS COMPLETELY RUINED AS WELL AS MY 2 KIDS CAR SEATS AND THE WHOLE INTERIOR IN THE CAR FROM THE FIRE AND EXTINGUISHER AS WELL AS OTHER INTERIOR OF THE CAR THAT WAS AFFECTED. PROGRESSIVE INSURANCE CAME TO CHECK THE CAR SINCE SUBARU OF AMERICA DIDN'T WANT TO TAKE BLAME WITHOUT THE INSURANCE COMING AND PLACING THE BLAME ON THEM FIRST THIS IS DEFINITELY SUBARUS FAULT AND THE CAR MUST HAVE FAULTY WIRING OR A DEFECT THAT NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10577542April 5, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, EXTERIOR LIGHTING
JUST FINISHED WASHING THE CAR OUTSIDE THE MY GARAGE, I THEN MOVED IT INSIDE THE GARAGE TO CLEAN AND VACUUM INSIDE. 30 MINS LATER, A STRONG BURNING SMELL AND SMOKE CAME OUT FROM THE LEFT REAR PASSENGER PUDDLE LIGHT AREA. I HAVE TO QUICKLY CALL 911, AND BEFORE 911 ARRIVAL I MANAGED TO OPEN THE HOOD AND DISCONNECTED THE BATTERY AND THE SMOKE STOPPED. THERE WAS STILL A STRONG SMILE IN THE AIR WHEN 911 CAME. 911 RECOMMENDED TOWING IT TO THE DEALERSHIP CONNECTED THE BATTERY AND DROVE IT OUTSIDE WHERE IT COULD BE EASILY TOW. JUST LUCKY TO BE IN THE GARAGE WHEN THIS INCIDENT OCCURRED OTHERWISE IT COULD HAVE BURN THE HOUSE. THIS VEHICLE (SUBARU TRIBECA B6 IS NOTHING BUT A DISASTER), THE DEALER/MANUFACTURER RENDERED NO SUPPORT WHATSOEVER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10572584March 15, 2014
STRUCTURE:BODY
ON 3/15/2014, TRAVELING AT POSTED HIGHWAY SPEED OF 70MPH ON I-71 SOUTHBOUND MILE MARKER 50 AT APPROX. 10 AM. THE PRIMARY VEHICLE HOOD LATCH FAILED AS DID THE HOOD SAFETY LATCH. THE HOOD FLEW COMPLETELY UP, INSTANTANEOUSLY SHATTERING THE WINDSHIELD AND COMPLETELY RESTRICTING VISIBILITY WHILE TRAVELING AT FULL HIGHWAY SPEED. THE INTERIOR HOOD SAFETY LATCH MOUNTING SCREWS WERE COMPLETELY RIPPED FROM THE HOOD LEAVING THE SAFETY LATCH MECHANISM DANGLING IN THE ENGINE COMPARTMENT. THE HOOD WAS DAMAGED, THE ROOF DENTED, THE MAP LIGHTS WERE DAMAGED AND SHARDS OF GLASS LITTER THE PASSENGER COMPARTMENT. VEHICLE WAS SAFELY MOVED TO HIGHWAY BREAKDOWN LANE. A PASSING KY STATE TROOPER WHO STOPPED TO ASSIST US LOOKED AT THE DAMAGE AND INDICATED THIS WAS LIKELY A MANUFACTURING DEFECT. THE HOOD HAD NOT BEEN OPENED SINCE THE OIL HAD BEEN CHANGED NEARLY 4 WEEKS AGO. A SUBSEQUENT INTERNET SEARCH ON SIMILAR ISSUES REVEALS THAT THE 2006 SUBARU B9 TRIBECA HAS HAD NUMEROUS, NUMEROUS, NUMEROUS IDENTICAL INCIDENTS; SOME OCCURRING MORE THAN ONCE TO THE SAME OWNERS, WITH NO MANUFACTURER RECALL TO DATE. THESE VEHICLES NEED TO BE RECALLED AND THIS PROBLEM ADDRESSED--THIS HAS GREAT POTENTIAL TO CAUSE SEVERE INJURIES AND FATALITIES. AS A FORMER ATTORNEY WITH DOT/FMCSA UNTIL SEPTEMBER 2010, I AM CALLING UPON NHTSA TO INVESTIGATE THESE INCIDENTS. IT IS PARAMOUNT THAT NHTSA ADDRESS THE HOOD LATCH FAILURES WITH THESE VEHICLES AND TAKE ACTION ON THIS REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562584February 2, 2014
SERVICE BRAKES
IN COLD WEATHER THE BRAKE PEDAL IS HARD AS A ROCK TO DEPRESS. WHEN CAR IS PLACED IN DRIVE THE BRAKES DON'T WORK. ACCORDING TO SUBARU BLOG SITES THE CULPRIT IS THE BRAKE VACUUM CHECK VALVE FREEZING UP AND NOT MAINTAINING VACUUM TO THE BRAKE BOOSTER. APPARENTLY, THIS PROBLEM AFFECTS OTHER SUBARU VEHICLE MODELS FOR MANY YEARS BACK. THIS IS A DANGEROUS DESIGN/ENGINEERING FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544145September 17, 2013
ENGINE
FAULTY AND OR DEFICIENT PART: 'PIPE OIL COOLER' PART # 21328AA121 (PART IS A 11" X 3/4" (THIN) METAL TUBE THAT CONNECTS FROM LOWER DRIVER'S SIDE OF THE ENGINE, TRAVERSES THE UNDERSIDE OF THE ENGINE AND CONNECTS TO THE BASE OF THE OIL FILTER MOUNT THROUGH THE USE OF RUBBER HOSES THAT TRANSPORTS ENGINE COOLANT.) VEHICLE WAS OBSERVED TO BE OVERHEATING. UPON PERSONAL INSPECTION OF THE UNDERSIDE OF THE VEHICLE, AND ONLY UPON REMOVING THE LARGE PLASTIC SPLASH GUARD FROM UNDER THE ENGINE COMPARTMENT IT WAS OBSERVED THAT THE ABOVE LISTED PART HAD DEVELOPED EXTENSIVE CORROSION, PRINCIPALLY WHERE TWO BRACKETS ARE WELDED TO THE SUBJECT COOLANT TUBE. THE TUBE ADJACENT ONE OF THESE WELDS HAD CORRODED TO THE POINT THAT ENGINE COOLANT WAS ALLOWED TO LEAK OUT AND CAUSE THE OVERHEATING SITUATION. HAD THIS OCCURRED ON THE HIGHWAY (AND NOT IN MY DRIVEWAY) THIS COULD HAVE CAUSED THE VEHICLE TO OVERHEAT AND STOP IN TRAFFIC CREATING A HAZARDOUS SITUATION. CATASTROPHIC ENGINE FAILURE COULD ALSO OCCUR. NOTE, THE PIPE IS MADE OF THIN AND APPARENTLY EASILY CORROSIVE MATERIAL. THE LOCATION OF THE COOLANT PIPE IS UNDERNEATH THE SPLASH SHIELD WHERE IT CAN NOT BE VIEWED UNLESS THE SHIELD IS REMOVED, ALLOWING FOR THE DETERIORATION TO CONTINUE UNNOTICED. WRITER BELIEVES THE SUBJECT PART WAS INADEQUATELY MADE TO STAND UP TO CORROSIVE CONDITIONS FOUND ON THE UNDERSIDE OF THE VEHICLE CAUSING A POTENTIALLY HAZARDOUS SITUATION AND SHOULD BE REPLACED WITH A MORE RESISTANT MATERIAL TO CORROSION. P.S. TO NHTSA; I HAVE AND WILL PROVIDE PHOTOGRAPHS OF THE FAULTY PART, INVOICE FOR THE OEM REPLACEMENT PART PURCHASED FROM SUBARU, AND THE FAILED PART ITSELF SHOULD YOU DECIDE YOU WANT THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537085August 24, 2013
STRUCTURE:BODY
HOOD FLEW UP WHILE DRIVING ON RT9 SOUTH IN OLDBRIDGE, NJ @ 45 MPH. REPAIRS BILL WAS AROUND $5000. IT HAPPENED TO ME BACK IN 2009, AND JUST TODAY IN 2013 I WAS ABOUT TO ADD SOME WINDSHIELD WASHER, SO I OPENED MY HOOD, AND IT POPPED UP COMPLETELY, AND THAT SECONDARY LOCK DID NOT HOLD IT AGAIN! IT COULD HAVE BEEN ANOTHER ACCIDENT IF IT HAD HAPPENED ON THE RUNNING CAR. THIS IS A PROBLEM THAT DOESN'T GO AWAY WITH REPAIRS - I HAD EVERYTHING REPLACED EVEN LOCK MECHANISM AND CABLE TO THE HANDLE UNDER YOUR DASH. AND IT HAPPENED AGAIN TODAY. I LEARNED TODAY THAT SECONDARY LATCH GETS DIRTY, STICKY, AND STOPS MOVING AT ALL OVER TIME AND ENTIRE MECHANISM REMAINS UNLOCKED AFTER YOU CLOSE THE HOOD. THERE IS A SPRING THERE WHICH IS SUPPOSED TO RETURN THE LATCH INTO LOCKED POSITION AFTER YOU CLOSE THE HOOD - THIS SPRING HAS NO POWER TO MOVE THIS STICKY MECHANISM, AND THAT HOOK REMAINS NOT ENGAGED AFTER YOU CLOSE THE HOOD. YOU CAN NOT SEE WHETHER OR NOT SECONDARY LOCK DID LOCK YOUR HOOD ONCE YOU CLOSE THE HOOD, BUT TRUST ME - IT DOESN`T LOCK THE HOOD - OTHERWISE THERE WOULD NOT BE SO MANY COMPLAINTS FROM PEOPLE LIKE ME. THEN, WHEN YOU OPEN YOUR HOOD FROM THE INSIDE - IT OPENS UP ENTIRELY AND SECONDARY LOCK IS NOT ENGAGED AT ALL - IT REMAINS OPEN AT ALL THE TIMES. IF YOU OPEN YOUR HOOD WHILE YOU DRIVE - IT WILL CRASH YOUR CAR - SECONDARY LOCK IS NOT WORKING. IF YOU HIT A POTHOLE OR A BUMP - YOU HOOD MAY FLY UP AS WELL - PRIMARY LOCK GETS RELEASED BY STRONG SHOCK, AND SECONDARY LOCK IS NOT THERE AS YOU ALREADY KNOW - THIS IS WHAT HAPPENED TO ME BACK IN 2009, I DROVE ABOUT 50 MILES AND HIT A BUMP ON THE ROAD - HOOD FLEW UP CRASHING MY CAR. THE DESIGN OF THE SECONDARY LOCK IS THE PROBLEM - IT JUST DOESN`T DO WHAT IT IS THERE FOR. BOTH PRIMARY AND SECONDARY LOCKS ON THIS MODEL ARE DEFECTIVE BY DESIGN AND CAN NOT BE FIXED BY REPLACEMENT - I AM STILL LIVING PROOF OF THIS STATEMENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10519541June 12, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AS I PASSED UNDER A RAILROAD OVERPASS I HIT A LARGE POTHOLE PROBABLY CAUSED BY A RECENT 2-4" RAINFALL. THE IMPACT CAUSED MY HOOD TO RELEASE AND SLAM BACK INTO MY WINDSHIELD, OBLITERATING MY FORWARD VIEW. I SLOWED IMMEDIATELY WITHOUT SWERVING AND ACTIVATED MY WARNING FLASHERS. LUCKILY, THERE WAS ONLY ONE CAR BEHIND ME AND NONE APPROACHING WHEN THIS OCCURRED. UPON STOPPING I FOUND THAT MY WINDSHIELD HAD BEEN BADLY CRACKED AND THE HOOD STRUTS HAD BROKEN, ALLOWING THE HOOD TO FOLD BACK FULLY. THE SAFETY CATCH ON THE RELEASE MECHANISM APPARENTLY FAILED TO KEEP THE HOOD FROM FLYING UP. THE HOOD LATCHED WHEN BROUGHT BACK DOWN, BUT I NO LONGER TRUST IT. THIS COULD HAVE BEEN A FAR WORSE SITUATION IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515985June 10, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 12V602000 (EXTERIOR LIGHTING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT RECEIVED THE NOTICE IN FEBRUARY 2013, AND THE MANUFACTURER STATED THAT THERE WAS NO ESTIMATED TIME OF ARRIVAL. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512276May 15, 2013
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I WAS DRIVING DOWN THE HIGHWAY WHEN SUDDENLY THE ENTIRE SAFETY MECHANISM THAT HOLDS THE HOOD DOWN DETACHED AND SENT THE HOOD SLAMMING AND SMASHING INTO MY WINDSHIELD. I WAS BLINDED INSTANTLY AND THERE WERE SEMI TRUCKS ALL AROUND ME. I WAS ABLE TO PULL OVER TO THE SHOULDER SAFELY. GLASS WAS EVERYWHERE AND MY REAR VIEW MIRROR WAS SMASHED OUT AND WENT FLYING AT ME WHILE I WAS DRIVING AS WELL. I FOUND THREE OTHER REPORTS ONLINE FROM THREE DIFFERENT DRIVERS WITH THE EXACT SAME THING HAPPENING TO THEM. ALL I DID WAS GOOGLE SUBARU 2006 TRIBECA. SUBARU BASICALLY TOLD ME IT IS NONE OF THEIR CONCERN AND TOO BAD. THEY REFUSED TO SEND OUT ONE OF THEIR REPS TO CONFIRM WHAT I WAS SAYING. MY INSURANCE APPRAISER AS WELL AS A BODY SHOP CONFIRMED THIS WAS MORE THAN LIKELY THE CAUSE OF THIS INCIDENT. THE SAFETY LATCH WAS PLASTIC AND OBVIOUSLY NOT MEANT FOR SAFETY. MY MOTHER AND SISTER WERE IN THE CAR WITH ME AND IT IS A MIRACLE NO ONE WAS HURT OR KILLED. I AM BESIDE MYSELF AT THE WAY SUBARU HAS TREATED ME. I HAVE ALSO FILED A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE. THIS IS A DISGRACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508229April 15, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 SUBARU TRIBECA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 12V602000 (EXTERIOR LIGHTING) BUT THE DEALER AND MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE RECALL STATED THAT THE REPAIRS WERE TO START IN FEBRUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 73,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502615March 13, 2013
ELECTRICAL SYSTEM
ON MARCH 10, 2013, AS I WAS PUTTING MY CHILDREN IN THE CAR, MY VEHICLE'S RIGHT FRONT PASSENGER PUDDLE LIGHT OVERHEATED AND STARTED TO SMOKE WHILE MY VEHICLE WAS PARKED (NOT TURNED ON) AND IN MY GARAGE. THE LIGHTS COME ON AUTOMATICALLY WHEN THE DOOR OPENS. A STRONG ELECTRICAL ODOR ENSUED. THE IRVINGTON, NY FIRE DEPT WAS DISPATCHED TO INSPECT THE ISSUE AND DISABLE THE CAR. THEY DEEMED THE CAR UNSAFE AND SAID IT SHOULD BE TOWED TO THE DEALER. I CONTACTED SUBARU CUSTOMER SERVICE WHO AUTHORIZED A TOW, BECAUSE WESTCHESTER SUBARU SERVICE DEPT REFUSED. THE CAR HAS BEEN AT THE DEALER SINCE MONDAY AND THE DEALER, AS WELL AS CUSTOMER SERVICE, REFUSE TO PROVIDE ME WITH UPDATES (UNLESS I CALL) AND REFUSE TO PROVIDE ME A LOANER CAR. ALL THIS DESPITE THE FACT THAT THIS IS A SUBARU RECALL. IN FACT, THE RECALL LETTER STATES THE PROBLEM SHOULD TAKE ONLY ABOUT ONE HOUR TO FIX. THE DEALER ALSO DOES NOT APPEAR TO HAVE THE NECESSARY PARTS IN STOCK. NEEDLESS TO SAY,WE RECEIVED THE RECALL LETTER FROM SUBARU (NHTSA RECALL NO. 12V-602) THE DAY BEFORE THE INCIDENT (MARCH 9, 2013). SINCE THIS IS A SUBARU RECALL, AND IN FACT THE SITUATION COULD HAVE BECOME DANGEROUS AND DEADLY IF I DID NOT ALL THE FIRE DEPT, THE COMPANY AND DEALERSHIP HAVE BEEN MORE THAN UN-HELPFUL. I BELIEVE THE SITUATION WARRANTS ATTENTION FROM THE NHTSA. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10500831February 28, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT STATED THAT THE DOOR OPEN WARNING LAMP ILLUMINATED ERRONEOUSLY. THE CONTACT MENTIONED THAT THE FAILURE CAUSED THE BATTERY TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,052 AND THE CURRENT MILEAGE WAS 87,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498576February 19, 2013
STRUCTURE:BODY:HOOD
FIRST TIME IT HAPPENED, ON THE WAY TO WORK FROM HOME, DRIVING ON LOCAL STREET WHEN THE HOOD JUST POPPED UP AND SLAMMED ON THE WINDSHIELD. OBVIOUSLY A LATCH DEFECT BUT SINCE THEN, I MADE SURE THE HOOD IS PROPERLY LATCHED. SECOND TIME IT HAPPENED, DRIVING WITH MY FAMILY AT 55 MPH, WHEN THE HOOD SUDDENLY POPPED UP AGAIN AND DESTROYING THE WINDSHIELD. WE ARE LUCKY THERE WAS NO ACCIDENT OR CRASH WITH OTHER VEHICLES. SEE ATTACHED RECEIPT OF WINDSHIELD REPAIR AS PROOFS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498578February 19, 2013
VISIBILITY:WINDSHIELD
SECOND TIME IT HAPPENED. WHILE DRIVING AT 55 MPH WHEN THE HOOD SUDDENLY POPPED UP AND SLAMMED ON THE WINDSHIELD. I HAVE PROOF OF WINDSHIELD REPLACEMENTS (10/9/2012 & 12/26/2012). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498513February 18, 2013
STRUCTURE, VISIBILITY
MY SISTER, MOTHER AND I WERE DRIVING ON THE HIGHWAY DOING 65 MPH WHEN ALL OF A SUDDEN THE HOOD SLAMMED INTO THE WINDSHIELD. IT SOUNDED LIKE A BOMB EXPLODED IN THE CAR. SHARDS OF GLASS RAINED DOWN ON THE INTERIOR OF THE CAR. WE WERE ABLE TO PULL OVER TO THE SHOULDER. WHEN WE GOT OUT TO CHECK WHAT HAPPENED, WE NOTICED THE ENTIRE SAFETY LATCH MECHANISM WAS ATTACHED TO THE HOOD AND WAS DANGLING THERE. IT WAS NOT RUSTED. IT SIMPLY DETACHED. WE COULD HAVE BEEN KILLED DRIVING ON THE HIGHWAY WITH A SEMI BEHIND US. IT WAS EXTREMELY TRAUMATIZING AND I AM MENTALLY WORN FROM THIS EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496624February 6, 2013
STEERING
WHILE DRIVING ON AN INTERSTATE HIGHWAY AT ~55 MPH, HEARD A METALLIC NOISE, THREE INDICATORS WENT ON, SMELL BURNT RUBBER. A STEERING WHEEL STOPPED OPERATING PROPERLY AND WOULD TURN ONLY WHEN APPLYING MUCH EFFORT. LUCKY TO BE IN THE RIGHT LANE AND BE ABLE TO GRADUALLY PULL OFF WITHOUT CAUSING AN INCIDENT. THE INCIDENT MIGHT HAVE BEEN LIFE THREATENING, TAKING INTO ACCOUNT HIGH SPEEDS AND HEAVY TRUCKS ON THE ROAD. WAS ABLE TO REACH TO THE NEAREST SUBARU SERVICE. THE PROBLEM: PULLEYS, DRIVE BELTS, TENSIONERS BROKE DUE TO WEAR AND TEAR. DUE TO THE VEHICLE ENGINEERING DESIGN, THIS PROBLEM CAUSES NON-RESPONSIVENESS OF THE STEERING WHEEL. THE VEHICLE HAS ~90K MILES AND HAS BEEN OPERATED IN A CITY CONDITIONS. TECHNICIAN SAID THIS PROBLEM HAPPENED WITH OTHER VEHICLES OF THIS MODEL; THESE PARTS ARE NOT NORMALLY INSPECTED DURING REGULAR MAINTENANCE AND THUS ARE IMPOSSIBLE TO BE DETECTED. THUS, THE PARTS THAT BROKE HAVE LIMITED LIFESPAN WHICH MAKES THE VEHICLE DANGEROUS TO OPERATE. CONTACTED SUBARU -- THEY SAY IT IS BEYOND THE ORIGINAL WARRANTY OF 3 YRS / 36 TH.MILES AND THE LIFE EXPECTANCY OF ANY PART IS UNKNOWN. DOES IT MEAN THE SUBARU'S SAFETY PLEDGE IS ALSO VALID FOR THE TIME OF THE ORIGINAL WARRANTY?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493805January 22, 2013
SERVICE BRAKES
BACKING OUT OF GARAGE DURING COLD WEATHER BELOW FREEZING, STEPPED ON BRAKE PEDAL AND NO RESPONSE FROM THE BRAKE SYSTEM. WAS UNABLE TO STOP CAR UNTIL I PUMPED BRAKES FRANTICALLY MANY TIMES. LEFT CAR OUT DURING BELOW FREEZING WEATHER 2 MORE TIMES, SAME PROBLEM--NO BRAKES. VACUUM ASSIST FOR BRAKES WOULD NOT WORK IN BELOW FREEZING WEATHER. TOOK CAR TO SUBARU DEALER, ALL 3 VACUUM HOSE BRAKES REPLACED. DEALER STATES THAT EACH HOSE HAS A CHECK VALVE IN IT FOR THE VACUUM SYSTEM. FORTUNATELY WE DISCOVERED THIS PROBLEM AT A VERY LOW RATE OF SPEED. NO VACUUM ASSIST FOR THE BRAKES MAKES THIS CAR VIRTUALLY UNSTOPPABLE AT ALMOST ANY SPEED. WHAT IF IT WOULD HAVE BEEN ON A MOUNTAIN ROAD?? DEATH WOULD BE EMINENT. I FEEL THIS SHOULD BE UNDER RECALL BEFORE SOMEONE IS KILLED OR MAIMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492419January 14, 2013
STRUCTURE:BODY, VISIBILITY/WIPER
DRIVING ON THE HIGHWAY AT 55MPH, THE HOOD FEW OPEN AND SMASHED THE WINDSHIELD AND DENTED THE HOOD. WE PUT WASHER FLUID IN IT THE DAY BEFORE AND DROVE IT FOR HOURS WITHOUT ANY PROBLEM. WE HAVE HAD MANY PROBLEMS WITH THIS IN THE PAST AND HAVE REPLACED IT ONCE ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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