Subaru B9 Tribeca Complaints

145 consumer complaints on file.

#11173806February 3, 2019
STRUCTURE:BODY:HOOD, STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY ABOUT 65-70 MPH AND MY HOOD FLEW OPEN STRIKING THE WINDSHIELD CAUSING ME TO DRIVE INTO A GUARD RAIL. CURRENTLY EXPERIENCING NECK AND BACK ISSUES. I WAS NEVER NOTIFIED OF THIS RECALL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11163962December 29, 2018
EXTERIOR LIGHTING
HEADLAMPS BURN OUT AND CAUSE SHORTING ON OTHER ELECTRICAL COMPONENTS LIKE BLOWER FAN, WINDOWS AND ETC. I CHANGE HEADLAMPS EVERY 1-2 MONTHS SOMETIMES SOONER, AND NOW I'M FORCED TO CHANGE THE ELECTRICAL COMPONENTS THAT ARE EFFECTED BY THIS SHORTING ISSUE!!!!!! I'M TOLD THAT SUBARU HAD AN DEFECT WITH THIS ISSUE FROM OTHER COUNTRIES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161071December 13, 2018
SEATS
THE DRIVER SIDE SEAT. ELECTRICAL ADJUSTER BUTTON STOPPED WORKING FOR THE FORWARD POSITION. IT WILL MOVE UP , DOWN & BACKWARD. I WAS OUT OF TOWN & WHEN I STOPPED IN MY DAUGHTERS DRIVEWAY , MOVED THE SEAT BACK, AS MY PHONE SLIPPED UNDER THE SEAT. I WAS HORRIFIED WHEN I COULDN'T MOVE IT BACK. I HAD OVER 150 MILES TO DRIVE BACK HOME. I HAD TO USE SEVERAL PILLOWS TO REACH THE STEERING WHEEL SO I COULD DRIVE BACK HOME. I DID SOME RESEARCH AND FOUND OUT THAT MANY SUBARU OWNERS OF VARIOUS MODELS AND MAKE YEARS HAVE HAD THE SAME PROBLEM , WITH DRIVER SIDE FORWARD SWITCH. I'M TRYING TO FIND OUT IF THERE HAS BEEN ANY RECALLS ON THIS PROBLEM. I BOUGHT THIS VEHICLE IN JUNE OF 2016, FROM POWER FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150703November 10, 2018
ELECTRICAL SYSTEM, ENGINE
PROBLEM 1. WHILE DRIVING ON THE INTERSTATE HIGHWAY CAR LOST POWER, STALLED AND SHUT OFF. THE GAS GUAGE WAS ON A 1/4 OF TAN OF GASOLINE, MILES GUAGE READ 100 MILES. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THANKS GOD, I NEAR THE NEXT EXIT. I WAS ABLE TO RESTART MY CAR AFTER ABOUT TEN MINUTE AND WENT TO THE NEAREST GAS STATION. THIS HAVE HAPPEN TO ME TWICE ON THE INTERSTATE HIGHWAY SO I TRY NOT LET THE GAS GUAGE FALL BELOW 1/4 TANK BECAUSE THE SENSOR ARE NOT REGISTER CORRECT. I HAVE TAKE MY CAR TO SUBARU DEALER IN JACKSON, MS 3 TIMES THEY CAN FIND THE PROBLEM. I TRAVEL THE INTERSTATE HIGHWAY DAILY TO WORK, USUALLY DRIVE IN THE OUTER LEFT OR RIGHT LANE SO IF MY CAR CUT OFF I WILL BE ABLE TO COAST OFF TO THE SIDE OF THE ROAD NOT AT RAN OVER. I TOOK VIDEO PICTURE OF THE GUAGE READING TO SHOW TO THE SUBARU DEALER ON MY CELL PHONE. PROBLEM 2. TEMPERATURE GAUGE READ THE CAR IS RUNNING HOT WHILE DRIVING AND SITTING AT STOP LIGHT. THE GAUGE RANDOMLY MOVES UP AND DOWN WHILE DRIVING. I HAD TAKE MY CAR TO SUBARU OF JACKSON TWICE ABOUT THIS PROBLEM. THEY KEEP MAY CAR FOR ABOUT A WEEK COULD NOT GET IT TO REPLICATE THE PROBLEM. I HAVE REPLACE MY RADIATOR AND THERMOSTAT BUT THAT DID NOT CORRECT THE ISSUES. SINCE SUBARU CAN NOT FIND WHAT IS WRONG WITH MY VEHICLE I DON'T KNOW WHAT ELSE TO DO. PROBLEM 3: LOW TIRE PRESSURE SENSOR LIGHT RANDOMLY FLASH ON AND OFF WHILE DRIVING THEN STAYS ON. I HAVE HAD THE TIRE PRESSURE CHECK SEVERAL TIMES. PRESSURE IS FINE ON ALL TIRES. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122269August 25, 2018
AIR BAGS
TAKATA RECALL MY AIR BAG LIGHT STAYED ON AFTER I HAD MY PASSENGER AIR BAG REPLACED , NOW THEY ARE TELLING ME MY DRIVERS SIDE AIRBAG NEEDS TO BE REPLACED BECAUSE OF THIS AND IT IS NOT PART OF THE RECALL IT IS AN INTERNAL SHORT SO THEY WANT TO REPLACE THE WHOLE AIRBAG FOR 860 DOLLARS PLUS LABOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109993July 7, 2018
STRUCTURE:BODY, VISIBILITY/WIPER
ON FEBRUARY 23, 2018, THE HOOD LATCH WAS REPAIRED DUE TO A HOOD LATCH RECALL. THIS WAS WITH THE NEW HOOD LATCH. IT WAS FRIDAY JUNE 6, 2018, A LITTLE PAST 0600, I WAS ON MY WAY TO WORK. I WAS DRIVING ON A TWO LANE COUNTY HIGHWAY, DOING BETWEEN 60-65, WITH CRUISE CONTROL ON. I HAD DRIVEN ABOUT 4 MILES FROM HOME WHEN THE HOOD SUDDENLY FLEW OPEN,AND SHATTERED THE WINDSHIELD. I WAS ABLE TO SLOW DOWN AND MOVE TO THE SHOULDER. THANKFULLY NO ONE ELSE WAS IN THE VICINITY. AFTER I GOT OUT OF MY VEHICLE I CLOSED THE HOOD, IT TOOK A LOT OF EFFORT. I NOTICED MY VEHICLE WAS NEAR THE END OF A GUARDRAIL AND THERE WAS A GRAVEL AREA, SO I MOVED MY CAR OFF THE ROAD. WHILE I THE VEHICLE I NOTICED THAT IT WAS RAINING GLASS. I GRABBED MY WORK GEAR AND JUMPED OUT. MY CAR WAS TOWED TO A REPAIR SHOP, AND I WAS GIVEN A RIDE TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078886March 13, 2018
UNKNOWN OR OTHER
ENGINE STABILIZER BRACKET (DOGBONE) WELDING DEFECTIVE AND FALLS OFF. COULD START A FIRE IN PASSENGER AREA. FIREWALL WEARS DOWN. NOISE IS A CHIRPING SOUND DURING ANY MOVEMENT. TRANSMISSION AND ENGINE BECOME UNSTABLE. TRANSMISSION MOUNTS BREAK AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066794February 3, 2018
AIR BAGS
I HAVE RECEIVED NUMEROUS NOTICES TO HAVE MY FRONT PASSENGER AIRBAG REPLACED. ON TWO OCCASIONS I HAVE MADE APPOINTMENTS WITH THE LOCAL CORPUS CHRISTI SUBARU DEALER TO HAVE THIS REMEDIED. ON BOTH OCCASIONS THEY TELL ME THAT THE PARTS ARE UNAVAILABLE. THE LATEST NOTICE DATED 8/17 TELLS ME THAT. "PARTS ARE AVAILABLE", HOWEVER THE DEALER TELLS ME THEY ARE NOT. I KEEP GETTING THE RUNAROUND AND IN THE MEANTIME I CANNOT HAVE A PASSENGER SIT IN MY FRONT SEAT AND I DON'T FEEL SAVE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063587January 18, 2018
VEHICLE SPEED CONTROL
UPON ENTERING HIGHWAY AND ACCELERATING TO ACHIEVE THE PRESCRIBED 65MPH, THE CAR CONTINUED ACCELERATING, UNCOMMANDED, EVEN WHEN I APPLIED THE BRAKES, AND CONTINUED TO ACCELERATE ABOVE 85MPH FOR MILES, (I WAS PUMPING BRAKES AND FRANTICALLY TRYING TO FIGURE OUT WHAT TO DO AND WHAT WAS GOING ON). I WAS ABLE TO FIND AN EXIT RAMP AND HAD THE THOUGHT I COULD PUT THE CAR IN NEUTRAL AND THEREBY SUCCESSFULLY SLOW THE CAR TO A STOP. THE ENGINE CONTINUED TO REV IN NEUTRAL, AND AFTER THE CAR STOPPED AND I PUT IT IN PARK, THE CAR CONTINUED TO REV AND BEGAN TO SHUDDER UNTIL I TURNED OFF THE ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057701December 30, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SERIOUS, HEALTH HAZARD AND A VERY DANGEROUS PROBLEM ARISE WITH MY SMELLING GASOLINE IN THE INTERIOR OF CAR. IT HAPPENS WHEN TANK IS FULL AND AS SOON AS IT DROPS TO ABOUT 3/4 IT STOPS, IMAGINE THE TANK IS FULL AND THE FUMES ARE SATURATED IN THE CAR. THE SMELL IS OVERWHELMING.EVEN WITH THE WINDOWS CRACKED. VERY VERY DANGEROUS. WHY IS THERE NOT A RECALL WHEN ON LINE A LARGE POPULATION OF PEOPLE HAS THE PROBLEM. OR DOES A COUPLE CARS HAVE TO EXPLODE WITH THE GASOLINE ISSUE BEFORE A RECALL IS DONE. THIS NEEDS IMMEDIATE ATTENTION. THANKS AS LONG AS THE TANK IS FULL IT SMELLS WHETHER IT IS PARKED OR MOVING. WOULD BE AFRAID TO GO ON HIGHWAY FOR FEAR OF EXPLOSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051765December 1, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039681October 25, 2017
POWER TRAIN
2012 SUBARU TRIBECA- TORQUE CONVERTER FAILURE KNOWN ISSUE ON SUBARU CARS FROM THAT YEAR, RECALL/EXTENDED REPAIR DOESN'T COVER MODEL. CAR STALLS WHEN AUTOMATIC TRANSMISSION DOWNSHIFTS. STARTED AS STRONG HESITATION AND PROGRESSED RAPIDLY TO UNPREDICTABLE/SUDDEN STALLING. HAPPENED AT BOTH HIGH SPEEDS ON HIGHWAY AND AT SLOW SPEEDS IN TRAFFIC. RESULTS IN TOTAL ENGINE SHUT DOWN AND REQUIRES TIME FOR ENGINE RESTART. HIGHLY DANGEROUS. OCCURS RANDOMLY AND WITHOUT WARNING. CRASH HAZARD. FIRST ISSUE 9/28. TOTAL STALL ON MAJOR HIGHWAY 9/30. CANNOT BE DRIVEN WITHOUT STALL. TWO ATTEMPTED REPAIRS BEFORE IDENTIFIED. SUBARU DEALER CONFIRMED KNOWN ISSUE FOR THAT YEAR BUT HAS NOT BEEN SUFFICIENTLY REPORTED FOR THIS CAR TO HELP COVER REPAIR. REPAIR ESTIMATED AT $5000 TO REPLACE PART AND REBUILD TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032683October 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V016000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISTA SUBARU OF SILVERTHORNE, COLORADO (171 9TH ST, 80498) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018635August 21, 2017
AIR BAGS, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 SUBARU B9 TRIBECA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HOOD OPENED UNEXPECTEDLY AND SHATTERED THE WINDSHIELD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED A FEW TIMES, BUT THE LINE WAS BUSY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V016000 (AIR BAGS) AND 16V060000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 130,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015276August 14, 2017
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
TAKATA RECALL INFLETER ON ,MY SUBARU TRIBECA ITS A PROBLEM I HAVE TO GO GROSERY CHOPPING WITH MY FAMILY I PUT MY FAMILY BACK IN THE AND MY CHOPPING BAG ON THE PASSENGER SIT TO BE SAFE IN CASE OF A ACCIDENT YOU KNOW!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991142May 23, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL LIGHT NEVER GOES OFF. SOMETIMES IT MAY GO OFF IF THE CAR IS HOT, SUCH AS DURING SUMMER WHEN THE TEMPERATURE OUTSIDE IS OVER 75F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985137May 12, 2017
SERVICE BRAKES
I WAS TRAVELING AT ABOUT 30 MILES PER HOUR ON MY WAY TO WORK. LUCKILY HAD NOT ENTERED THE FREEWAY YET. APPROACHING A STOP AND MY BRAKES FAILED! THE PEDAL WAS HARD AS A ROCK. I COULD NOT STOP THE VEHICLE AS I WAS HEADING INTO CROSSING TRAFFIC. I ENDED UP HITTING A SNOW BANK. I HAD THE CAR TOWED TO THE DEALERSHIP FOR REPAIR. THEY REPLACED THE BRAKE BOOSTER AND VACUUM HOSES. ON MAY 11, 2017 I HAD MY VEHICLE IN FOR THE 120,000 SERVICE CHECK. UPON PICKING UP MY VEHICLE, I WAS HEADING HOME AND NOTICED THAT THE BRAKE PEDAL WAS VERY MUSHY AND MY FOOT WAS ALL THE WAY TO THE FLOOR AND THE CAR WAS BARELY STOPPING. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY HAVE YET TO CONTACT ME REGARDING WHAT THE PROBLEM IS. I FEEL THAT SUBARU SHOULD BE RESPONSIBLE FOR THIS REPAIR AND SHOULD RECALL THE VEHICLES FOR BRAKE BOOSTER FAILURE!!! I HAVE SEEN MANY POSTS ON THE SUBARU FORUMS REGARDING THIS SAME ISSUE. I COULD HAVE BEEN IN A SERIOUS ACCIDENT! PLEASE RESPOND. TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10984872May 11, 2017
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
TO WHOM IT MAY CONCERN, I CAN'T EMPHASIZE RIGHT NOW HOW DISAPPOINTED I AM IN SUBARU'S CUSTOMER SERVICE IN BOTH THE USA AND IN THE REPUBLIC OF PANAMA. I CURRENTLY RESIDE IN THE REPUBLIC OF PANAMA. I HAVE YET TO CONTACT CORPORATE IN JAPAN, AND I SHOULDN'T HAVE TO. UNFORTUNATELY, BOTH PARTIES ON THE SIDES OF SUBARU IN PANAMA (SUBARU DEL CANAL S.A.) AND SUBARU IN THE USA (1-800-782-2783) HAVE BEEN MORE WORRIED ABOUT COSTS THAN PROMOTING SUBARU'S STANDARD OF SAFETY WHICH IS WHY I INVESTED IN THE SUBARU IN THE FIRST PLACE, BEING AN EXPECTANT FATHER AT THE TIME. AROUND JULY OF 2010 MY WIFE AND I BOUGHT A SECOND HAND 2006 B9 TRIBECA FROM A DEALER IN PHOENIX, AZ. WE ENJOYED THE VEHICLE SO MUCH, THAT WE DECIDED TO BRING IT WITH US ON OUR MOVE BACK TO PANAMA. I GUESS THIS IS WHERE SUBARU'S COMMITMENT TO SAFETY DRAWS THE LINE. EVERYONE I HAVE SO FAR SPOKEN TO HAS BASICALLY TOLD ME WELL SINCE YOU DIDN'T BUY THE CAR HERE WE CAN'T HELP YOU, OR, SINCE YOU ARE NO LONGER HERE, WE CAN'T PAY FOR IT. I AM SITTING HERE TRYING TO FIGURE OUT HOW YOUR DESIGN FLAWS, ARE MY FAULT JUST BECAUSE I MOVED THE CAR FROM ONE SUBARU MARKET, TO ANOTHER. THE RECALLS IN QUESTION ARE: WQE41, WQY60, AND TKA16. MY WIFE AND 2 CHILDREN WERE IN THE CAR ABOUT TO LEAVE MY RESIDENCE WHEN IT CAUGHT ON FIRE. THE DRIVER'S SIDE FRONT AND REAR PUDDLE LIGHTS BOTH FAILED. THE FRONT ONE WAS SMOKING HEAVILY AND THE REAR ONE WAS ON FIRE. MY WIFE IMMEDIATELY GRABBED THE HOSE AND STARTED SPRAYING THE REAR ONE WHILE I GRABBED A 10MM WRENCH AND DISCONNECTED THE LEAD TO THE CAR BATTERY. UNFORTUNATELY, THE TRIM ON THE UNDERSIDE HAS PLASTIC MELTED WITH A BIG GAPING HOLE AND THERE ARE BURN MARKS ON THE PAINT AND PLASTIC ON BOTH PUDDLE LIGHTS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10968244March 24, 2017
UNKNOWN OR OTHER
HOOD LATCH OPEN GOING 70 MILES PER HOUR GOING SOUTH ON I74 SOUTH OF INDIANAPOLIS INDIANA. DROVE TO AIRPORT TO PICK UP MY DAUGHTER. ON WAY NAME HOOD SMASHED WINSHIELD WITHOUT WARNING. MIRROR HIT ME IN THE FACE WAS ABLE TO STOP VEHICLE. DID DAMAGE TO HOOD BROKE WINSHIELD AND DID A LITTLE INSIDE DAMAGE INSIDE. MAP LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967365March 20, 2017
AIR BAGS
TAKATA RECALL. RECEIVED INITIAL RECALL NOTICE JULY 2016. I HAVE RECEIVED NO FURTHER NOTIFICATION. I WAS AT MY LOCAL DEALER ABOUT ANOTHER ISSUE AND CHECKED WITH THE SERVICE DEPARTMENT TO CHECK ON THE TAKATA RECALL AND THEY TOLD ME THEY HAD THE PARTS IN STOCK AND SCHEDULED AN APPOINTMENT FOR THE NEXT DAY. THE RECALL SAID SUBARU WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. THAT DID NOT HAPPEN. MY LOCAL DEALER (WHERE I BOUGHT THE CAR) IS LITHIA RENO SUBARU #38.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru B9 Tribeca