Saturn Vue Complaints

2,395 consumer complaints on file.

#10262908March 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE'S 2006 SATURN VUE HAS A TRANSMISSION DEFECT THAT IS NOT IN THE NEWER MODELS. YOU CAN SHIFT INTO GEAR WITHOUT YOUR FOOT ON BRAKE WHILE THE KEY IS IN ACC. I TOLD SATURN AND THEN SAID GM SAID THAT IS THE WAY IT IS DESIGNED TO WORK. THEY DID CHANGE IT ON THE NEW MODELS AND EVERY OTHER CAR YOU MUST PUT YOUR FOOT ON BEFORE SHIFTING. I HAD IT BACK FOR IT AND THEY SAID NOTHING COULD BE DONE. CAN YOU HELP ME WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262971March 24, 2009
LATCHES/LOCKS/LINKAGES
I OWN A 2008 SATURN VUE AND MY DOOR LATCHES AND HANDLES HAVE FAILED ON NUMEROUS OCCASIONS. PASSENGER SIDE HANDLE STICKS AND CAN NOT BE OPENED FROM EITHER INSIDE OR OUTSIDE. PASSENGERS HAVE HAD TO CRAWL OVER THE SEATS TO EXIT. THE DRIVER SIDE DOOR LATCH AND HANDLE DOESN'T FULLY CATCH EVEN THOUGH IT APPEARS TO BE IN A LOCKED POSITION. THIS DOOR HAS OPENED WHILE I WAS DRIVING. THIS CAR HAS BEEN RETURNED TO THE DEALER SERVICE DEPARTMENT ON SEVERAL OCCASIONS AND THEY HAVE FAILED TO FIND OUT THE CAUSE. I WAS TOLD TO BRING THE CAR IN AS SOON AS THE PROBLEM OCCURS. I DID THAT LAST WEEK AND THEY FINALLY DIAGNOSED THE PROBLEM. FAULTY DOOR HANDLES. THEY INFORMED ME THAT GM HAS KNOWN ABOUT FAULTY DOOR HANDLES FOR SOME TIME EVEN THOUGH I HAVE HAD THIS PROBLEM FOR MONTHS AND SEVERAL TRIPS TO THE SERVICE DEPARTMENT.. NEW HANDLES ARE NOT AVAILABLE AT THIS TIME AND THEY DO NOT KNOW WHEN THE HANDLES WILL BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262605March 20, 2009
AIR BAGS:FRONTAL
WHEN AN ADULT IS SEATED ON THE FRONT PASSENGER SIDE, THE PASSENGER SIDE AIRBAG SENSOR FLICKER ON AND OFF. I HAVE RECEIVED AN ONSTAR DIAGNOSTIC INDICATING AN AIR BAG FAILURE. IT DOES NOT MATTER IF THERE IS ANYONE IN THE SEAT, THE AIR BAG WARNING LIGHTS CONTINUE TO COME ON AND OFF. THIS OCCURS EVERY TIME VEHICLE IS OPERATED. I HAVE TAKEN THIS VEHICLE TO SATURN DEALERSHIP WHERE PURCHASED AND THEY CHARGED ME $190 TO DIAGNOSE THE PROBLEM AND QUOTED AN ADDITIONAL $1200 TO FIX. SINCE THIS PROBLEM HAS BEEN WIDELY REPORTED ON VARIOUS WEBSITES, I BELIEVE IT IS A RECALL ISSUE AND SATURN SHOULD PAY FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262487March 19, 2009
ENGINE AND ENGINE COOLING
I HAD JUST LEFT A STOP LIGHT ON A BUSY STREET IN CHICAGO DRIVING ABOUT 15 MILES AN HOUR AND THE ENGINE JUST DIED. I TRIED TO RESTART THE CAR AND IT WOULD NOT START. I CALLED A TOW TRUCK TO HAVE IT TAKEN BACK TO MY REPAIR SHOP. THE NEXT DAY I WAS TOLD THAT THE TIMING CHAIN HAD BROKEN AND CRUSHED THE CASING AND VALVES AND THAT I WOULD NEED A NEW ENGINE AT A COST OF $3,200.00. I SPOKE WITH THE SATURN DEALERSHIP IN TINLEY PARK, IL AND THEY AGREED TO PUT A NEW ENGINE IN FOR $2,200.00. I SPOKE WITH THE SATURN MAIN OFFICE OF CONSUMER COMPLAINTS AND THEY STATED THAT NO RECALLS WERE MADE ON THE 2002 SATURN VUE'S AND WOULD NOT HELP WITH THE COST OF THE REPLACEMENT ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262116March 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TWICE WHILE MERGING INTO TRAFFIC AT VARIOUS SPEEDS. BEFORE THE FAILURE, THE TRANSMISSION MADE A GRINDING NOISE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. THREE MONTHS PRIOR TO THE MOST RECENT FAILURE, THE DEALER CLAIMED TO HAVE INSTALLED A NEW TRANSMISSION IN THE VEHICLE; HOWEVER, THE FAILURE RECURRED AND THE CONSUMER HAD A CRASH. THE CONSUMER HIT THE SIDE OF A TUNNEL. THE FAILURE MILEAGE WAS 59,000. UPDATED 4/14/09 *CN THE CONSUMER DID NOT STATE IF SHE REPORTED IT TO THE POLICE. UPDATED 04/17/09. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10262183March 17, 2009
STEERING
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE STEERING WHEEL MAKES A NOISE WHEN TURNING THE VEHICLE. THE MECHANIC STATED THAT THE STEERING WHEEL WAS MALFUNCTIONING. THE CONTACT FOUND A RECALL FOR THIS ISSUE FOR THE 2002 MODELS, BUT NOT THE 2003 VUE. SHE FEELS THAT THIS IS A SAFETY HAZARD AND SATURN SHOULD PAY FOR THE REPAIRS BECAUSE THE STEERING COULD FAIL AT ANY MOMENT. THE CURRENT MILEAGE WAS 51,358 AND FAILURE MILEAGE WAS 51,050. UPDATED 4/14/09 *CN UPDATED 04/17/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262008March 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR LOSES POWER. HAPPENS FREQUENTLY IN HEAVY TRAFFIC, AND HAS NEARLY CAUSED SEVERAL ACCIDENTS. THIS HAS BEEN GOING ON FOR THREE YEARS, AND HAS GOTTEN PROGRESSIVELY WORSE. SATURN SAYS THERE IS NOTHING WRONG, BUT IT WILL COST US $1200 + TO HAVE IT DIAGNOSED AND POSSIBLY REPAIRED.*TR THE CONSUMER STATED THE TRANSMISSION SLIPPED FROM DRIVE TO NEUTRAL WHILE IN TRAFFIC. UPDATED 09/23/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262271March 10, 2009
POWER TRAIN:DRIVELINE:DRIVESHAFT
2003 SATURN VUE HAD A PARTIALLY MELTED TRANSMISSION DRIVE SHAFT BOOT. *NJ THE CONSUMER STATED WHEN HIS WIFE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT TURN OVER. A FEW MINUTES LATER, THERE AS A LOUD EXPLOSION FROM UNDER THE HOOD. THE CONSUMER RAN OUT AND DISCOVERED SMOKE COMING FROM UNDER THE VEHICLE. AFTER SEVERAL TRIES OF TRYING TO GET THE VEHICLE TO START, IT FINALLY STARTED BUT IT WOULD SHUT OFF. ON THE EIGHTH TRY, THE CONSUMER WAS ABLE TO KEEP THE VEHICLE RUNNING BY PUMPING THE ACCELERATOR. THE VEHICLE WOULD NOT MAINTAIN A STEADY RPM. THE VEHICLE HAD NO POWER BRAKES AND THE RPM CONTINUED TO MOVE FROM 2000 TO 3000 AND WHEN THE CONSUMER STOPPED THE VEHICLE, IT DID NOT IDLE. THE BRAKES FINALLY BECAME ACTIVE AND THE RPM WAS STEADY. THE CONSUMER STATED THE PROBLEM THAT CAUSED THE DAMAGED HAD NOT BEEN DIAGNOSED. THE CONSUMER HAD ANOTHER MISHAP WITH THE VEHICLE. THE CONSUMER'S WIFE SMELLED SOMETHING ELECTRICAL AND THEN THE SERVICE ENGINE LIGHT ILLUMINATED. THERE WAS DIFFICULTY STARTING THE VEHICLE. THE NEXT DAY, WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE, IT DIDN'T START AND AGAIN IT BACKFIRED WITH A LOUD POP. THE CONSUMER PUT HIS HAND UNDER THE RIGHT BOTTOM SIDE NEAR THE CATALYTIC CONVERTER AND THERE WAS BLACK GREASE ON THE UNDERSIDE. THE CONSUMER STATED THERE SEEMS TO BE A PROBLEM WITH HAVING A RUBBER BOOT WITH GREASE NEXT TO THE CATALYTIC CONVERTER AND UNPROTECTED WITHOUT A SHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260671March 4, 2009
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
I PURCHASED MY NEW 2003 SATURN VUE FROM YORK PA SATURN (SUTLIFF GROUP) AND THEY HAVE PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. ON THE VTI TRANSMISSION/TRANSAXLES 5 OR 6 DIFFERENT TIMES, WHICH THEY WELL KNOW WILL NOT FIX THE PROBLEM. I STILL EXPERIENCE TRANSMISSION FAILURE DURING EXTENDED PERIODS OF DRIVING OR TIMES OF TRAFFIC STOP SITUATIONS. I HAVE EXPERIENCED TRANSMISSION PROBLEMS FROM THE 10,000 MILE POINT ON UNTIL THIS TIME. DOES NOT SHIFT PROPERLY INTO HIGHER GEAR , STILL MAKES GRINDING NOISES WHILE TURNING AND ACCELERATING AND OTHERWISE FAILS TO OPERATE PROPERLY. TRANSMISSION WAS LOOKED AT BY DEALER 5 TIMES AVOIDING THE ISSUE OF TRANSMISSION REPLACEMENT. SEVERAL CLOSE CALLS HAVE INVOKED ME TO START A MAJOR CAMPAIGN AGAINST THE SATURN CORP. SATURN IS NOW BEING DECIDED IN THE COURT SYSTEM (CAS) THE FINAL DECISION SHOULD BE IN THE NEXT FEW WEEKS SO KEEP CHECKING BACK ON THIS AND OTHER SITES THAT ATTRACT LEMON VEHICLES! ALL I ASK IS FOR GM/SATURN TO REPLACE MY FAULTY DRIVE TRAIN (ENGINE AND TRANSMISSION) FREE OF ALL LABOR AND PARTS WITH THE NEW TYPE DRIVE TRAIN THAT IS IN THE NEW 2007-08 VUE OR REPLACE WITH A NEW VEHICLE!!! ITS THAT SIMPLE SATURN! AND UNTIL THIS HAPPENS THIS TRANSMITTAL WILL CONTINUE ON TO WEBSITES, PUBLIC POSTS, FLYERS, IN FRONT OF SATURN DEALERS ETC. ETC... PS. I HAVE COPIED JUST ABOUT EVERY PERSON AND BUSINESS THAT HAS EXPOSURE TO INTERSECTIONS SHOPPING MALLS ETC. SO TELL ALL YOUR FRIENDS, WORKING COLLEAGUES, ETC. GET THE WORD OUT ABOUT GM/SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259186February 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY NEW 2003 SATURN VUE FROM YORK PA SATURN (SUTLIFF GROUP) AND THEY HAVE PATCHED UP MY 2003 VUE BY REPLACING VALVES, SENSORS ETC. ON THE VTI TRANSMISSION/TRANSAXLE 4 OR 5 DIFFERENT TIMES, WHICH THEY WELL KNOW WILL NOT FIX THE PROBLEM. I STILL EXPERIENCE TRANSMISSION FAILURE DURING EXTENDED PERIODS OF DRIVING OR TIMES OF TRAFFIC JAM SITUATIONS. I HAVE EXPERIENCED TRANSMISSION PROBLEMS FROM THE 10,000 MILE POINT TRANSMISSION WAS LOOKED AT BY DEALER 5 TIMES AVOIDING THE ISSUE OF TRANSMISSION REPLACEMENT. SEVERAL CLOSE CALLS HAVE INVOKED ME TO START A MAJOR CAMPAIGN AGAINST THE SATURN CORP. GM/SATURN NEEDS TO HAVE A REPLACEMENT TRANSMISSION - CONSUMERS CAN'T AFFORD ALL OF THESE REPAIRS FOR WHAT IS CLEARLY A FAULTY TRANSMISSION THAT HAS BEEN DISCONTINUED! NOTE TO EVERY OWNER OF THESE SATURN VUES? A DECISION ON THE EXISTING CLASS ACTION SUIT WILL BE MADE NEXT MONTH! AT THE VERY LEAST OWNERS MAY GET A FEW DOLLARS BACK FOR ALL THE HASSLE WE HAVE BEEN THROUGH. I AM CONTINUING MY QUEST TO HAVE GM REIMBURSE ME IN FULL FOR THE COST OF MY VEHICLE (NEW COST) OR A 2009 VUE TO REPLACE MINE. I SUGGEST ALL OTHER CONSUMERS OF THE FAULTY 02-03 VUE AND HAVE THESE SAME PROBLEMS TO TELL ALL YOUR FRIENDS, WORKING COLLEAGUES, ETC. GET THE WORD OUT ABOUT GM / SATURN GM WONDERS WHY THEY ARE IN THE SITUATION THEY ARE IN FINANCIALLY NOW WELL THIS IS JUST PART OF THE REASON FOR THERE DOWNFALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258899February 17, 2009
FUEL SYSTEM, GASOLINE
FUEL RAIL RUPTURED. GAS FUMES WERE OVERPOWERING. LEAKED GAS AS WE DROVE TO THE DEALERSHIP (COULD HAVE STARTED A FIRE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258294February 11, 2009
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE LOST TIMING CHAIN TENSIONERS AT 57K MILES, DUE TO POOR OIL FLOW AT LOW RPMS DESPITE REGULAR OIL CHANGES AND MAINTENANCE. COST TO REPAIR IS $1400.00, SATURN WILL NOT RECALL OR COVER COSTS TO REPAIR ENGINE. AND SAYS THERE ARE NO 'KNOWN ISSUES WITH THIS MODEL' YET THE L-SERIES WHICH HAS THE SAME 2.2L ENGINE HAS RECALLS OUT FOR TIMING CHAIN ISSUES. AND IN THE NEW PARTS PURCHASED FOR REPAIR SATURN HAS INCLUDED UPGRADED OILERS TO INCREASE OIL FLOW TO FAILED COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258220February 10, 2009
POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2008 SATURN VUE IS A LEMON ,BOUGHT IN WEST NYACK NY,SATURN DEALER FOR 20,078.62..THE CAR WAS SUPPOSED TO HAVE BEEN A LEASED CAR FOR 289 PER MO,,INSTEAD IT WAS SOLD,WITHOUT A WARRANTY ALL I WANT IS A WARRANTY POLICY..PLEASE HELP ME..DEALER TOLD ME FIRST I WOULD HAVE A POLICY, HE CHANGED HIS MIND DUE TO GREED FOR MONEY,,,,I HAVE A SATURN WITHOUT A WARRANTY DO I NEED A LAWYER....*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258286February 10, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 08 SATURN VUE. THE CAR WAS A YEAR OLD BEFORE THE PROBLEM STARTED. MY CAR STARTED HAVING A VERY CAUSTIC ODOR THAT MADE YOUR EYES BURN AS WELL AS YOUR THROAT. I TOOK IT TO THE DEALER SEVERAL TIMES & THEY SAID THERE WAS NOTHING WRONG & PUT AIR FRESHENER IN THE VENTS. NEEDLESS TO SAY, 4 MONTHS LATER I AM STILL BATTLING WITH THEM ABOUT THIS ISSUE & WE HAVE FILED A FORMAL COMPLAINT WITH GM. THE ODOR IS ALSO CORRODING THE INSIDE OF MY CAR. IT IS NOT ONLY CORRODING METAL TIE DOWNS IN THE BACK OF THE CAR, CREATING AN OILY FILM ON THE WINDOWS, BUT EATING THE LAMINATE OFF PARTS INSIDE THE CAR. SATURN HONESTLY DOES NOT KNOW WHAT IS WRONG WITH THE CAR. THE LOCAL DEALER IS DOING WHAT THEY CAN. IT IS GM THAT IS BEING DIFFICULT. WE FINALLY HAVE THEM CONVINCED TO DO AN AIR QUALITY TEST WHILE DRIVING THE CAR. THE FT. WORTH POLICE FORENSIC LAB SAID THERE IS AN ACIDITY TO THE AIR. THEY TOOK SEVERAL SAMPLES TO RUN TESTS, WHICH WE ARE CURRENTLY WAITING THE RESULTS. THE FRUSTRATING PART IS THEIR DENIAL THAT THERE WAS ANYTHING WRONG WITH THE CAR & EVEN AFTER WE PROVED TO THEM THAT THERE WAS CORROSION ISSUES. I AM SERIOUSLY CONCERNED FOR MY HEALTH AFTER BREATHING THIS TOXIC AIR FOR 4 MONTHS & ANYONE ELSE OUT THERE THAT IS HAVING THE SAME ISSUES & NOT GETTING ANYWHERE WITH SATURN OR GM. YOUR ATTENTION TO THIS ISSUE IS GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258122February 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY VEHICLE LOST POWER AND WOULD NOT EXCEED 10 MILES AN HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257628February 5, 2009
ENGINE AND ENGINE COOLING, POWER TRAIN
2003 SATURN VUE. AT 80,000 MILES TRANSMISSION WENT OUT AND HAD TO GET IT REPLACED. AT 98000 MILES 8 MONTHS LATER NOTICED SPUTTERING AND TOOK IT TO DEALERSHIP. WAS TOLD AT FIRST IT WAS THE IGNITION COIL AND THE SPARK PLUGS AND MODULES NEEDED REPLACED FOR 682 DOLLARS. 4 HOURS LATER THEY CALLED AND SAID THEY FIXED IT AND IT IS NOT FIXED I NOW HAVE A BAD #1 CYLINDER AND HAVE TO GET THE WHOLE ENGINE REPLACED FOR 5400 DOLLARS. AWAITING CALL BACK FROM SATURN CORPORATE TO SEE IF THEY ARE GOING TO HELP. IT IS PRETTY SAD THAT A 5 YEAR OLD CAN NEEDS BOTH THE TRANNY BUILT AND A NEW ENGINE BEFORE 100,000 MILES. SHOULD OF KEPT MY HONDA CIVIC WITH 230,000 MILES. IT RUNS BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257630February 5, 2009
ENGINE AND ENGINE COOLING:ENGINE
PURCHASED NEW VUE HYBRID GREEN LINE 5/31/07. PROBLEMS WITH IGNITION STICKING WAS REPLACED TWICE, STILL AN ISSUE. MAIN AND MAJOR PROBLEM: ON 3/13/08 IN FOR SERVICE DUE TO ENGINE SHUTTING OFF AND RESTARTING ITSELF. CODES P1A6F; P1A5A; P1A56, BULLETIN 07-06-03-006A SUSPECTED BATTERY CORROSION. ORDERED NEW BATTERY, I WAS GIVEN CAR TO DRIVE FOR 7 DAYS UNTIL BATTERY RECEIVED AND REPLACED AT THAT TIME. THE SAME ISSUE OF STOP/RESTARTING ENGINE OCCURING AGAIN IN FOR SERVICE ON 9/02/08, BULLETIN PIP 4009 . PCM CALIBRATION RECALIBRATED ECM WITH NEWEST CAL., SERVICE STATED DRIVING OK. AGAIN IN FOR SAME ISSUE OF ENGINE STOP/RESTARTING ITSELF ON 10/23/08 WITH NO RESOLVE. AGAIN IN FOR SAME ISSUE ON 1/28/09, CODE P1174, REPLACED INJECTORS 1 & 2. FOUND CODE P1A6F. SERVICE TECH CLEARED CODES, STATED WORKING FINE. IN AGAIN FOR STOP/RESTART OF ENGINE ON 02/05/09. WAITING TO HEAR FROM SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257417February 4, 2009
ENGINE AND ENGINE COOLING
APPROXIMATELY 6-9 MONTHS AGO MY 2002 SATURN VUE, 4 CYL, WITH APPROX 55,000 MILES STOPPED WORKING. SATURN OF BOWIE, NOW CLOSED, TOLD ME THAT THE TIMING CHAIN BROKE AND ENGINE WAS NOW NO GOOD. THEY SAID THE ONLY WAY TO FIX VEHICLE WAS TO REPLACE ENGINE AT MY EXPENSE. APPROXIMATELY $6,500. I COMPLAINED AND AFTER MY DISCUSSIONS WITH A SATURN HQ PERSON, THEY REPLACED THE ENGINE AND CHARGED ME APPROXIMATELY $5,500. I HAVE EXACT FIGURES IN MY FILES. I ASKED IF THERE WAS ANY HISTORY OF THIS PROBLEM AND SATURN RESPONDED THAT IT WASN'T KNOWN PROBLEM. THIS MORNING AFTER DOING SOME RESEARCH, ON THE INTERNET, RELATING TO ANOTHER PROBLEM WITH MY SATURN VUE REGARDING THE FUEL GAUGE, I LEARNED THAT SATURN WAS AWARE OF THE TIMING CHAIN PROBLEM AND SHOULD HAVE SENT ME A RECALL NOTICE. THEY CHARGED ME ALOT OF MONEY TO FIX SOMETHING THAT WAS THEIR RESPONSIBILITY BECAUSE OF POOR ENGINEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257282February 3, 2009
LATCHES/LOCKS/LINKAGES
THE FRONT PASSENGER DOOR ON THE VEHICLE DOES NOT LATCH AND FLEW OPEN WHILE DRIVING WITH MY DAUGHTER IN THE PASSENGER SEAT. THIS HAS OCCURRED TWICE AS OF THIS DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256954January 30, 2009
ELECTRICAL SYSTEM, EQUIPMENT
ON 9/24/08 I PURCHASED A 2008 SATURN VUE XR AWD WITH 5945 MILES ON IT AT THE TIME OF PURCHASE. IT WAS A CORPORATE FLEET VEHICLE PRIOR TO MY PURCHASE. IT HAS A "PREFERRED PACKAGE" INCLUDING A FACTORY-INSTALLED REMOTE START. IN THE SHORT 4 MONTHS I OWN IT I HAVE EXPERIENCED A PROBLEM WITH THE INSTRUMENT CLUSTER PANEL AT LEAST 10 TIMES OR MORE. SPECIFICALLY, THE INSTRUMENT CLUSTER DISPLAY DOES NOT ILLUMINATE AT ALL. NO SPEEDOMETER, NO FUEL GAGE, RPM'S OR TURN SIGNALS YET THE VEHICLE IS IN DRIVE AND RUNNING. WHAT I'VE BEEN EXPERIENCING TYPICALLY HAPPENS WHEN I USE THE REMOTE KEYLESS ENTRY (RKE) TO REMOTE START THE VEHICLE & PARTICULARLY WHEN IT'S EXTREMELY COLD OR THE VEHICLE HAS BEEN SITTING OVERNIGHT FOR SEVERAL HOURS. I REMOTE START THE VEHICLE THEN WITHIN 6-8 MINUTES I ENTER THE VEHICLE USING THE UNLOCK KEY ON THE REMOTE. I PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" POSITION WHICH SHOULD THEN ALLOW THE VEHICLE TO OPERATE NORMALLY ONCE IT IS PUT IN GEAR. MY VEHICLE'S INSTRUMENT CLUSTER PANEL IS COMPLETELY DARK WITH NO DISPLAY WHATSOEVER YET THE VEHICLE IS RUNNING AND IN MOTION. ONE DAY I TRIED TO REMOTE START IT AS I USUALLY DO BUT IT WOULD NOT WORK EVEN THOUGH I WAS IN RANGE AND THEN WHEN I PUT THE KEY IN THE IGNITION IT STILL WOULD NOT START. ON ANOTHER DAY I WAS DRIVING WHEN SUDDENLY THE DASHBOARD JUST WENT COMPLETELY BLACK FOR ABOUT 5 SECONDS AND THEN CAME BACK ON AGAIN. I HAVE BROUGHT MY VUE BACK TO THE DEALERSHIP 3 TIMES ALREADY AND THEY SAY THEY CANNOT DUPLICATE THE PROBLEM AND THERE IS NOTHING THAT THEY CAN DO. I JUST HAVE TO WAIT UNTIL IT HAPPENS AGAIN. UNACCEPTABLE RESPONSE ON SATURN/GM'S BEHALF. I KNOW THERE IS AN ELECTRICAL PROBLEM BUT THEY WON'T LISTEN TO ME. I HAVE ALSO HAD A CONTROL ARM BUSHING REPLACED ALREADY. THE REAR WINDSHIELD WASHER FLUID DOES NOT COME OUT WHICH THEY SAY WAS CLOGGED & FIXED. THANKS TO NHTSA'S WEBSITE I WAS ABLE TO FIND A POWER STEERING RECALL THAT THE DEALER DIDN'T ADDRESS - MY ENTIRE RESERVOIR NEEDED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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