Saturn Vue Complaints

2,395 consumer complaints on file.

#10465553July 13, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY CAR HAS, AGAIN, DEMONSTRATED FAILURE TO ACCELERATE DURING OPERATION. THE CAR HAS BEEN "REPAIRED" BY THE LOCAL GMC DEALER IN OCT 2011 AND AGAIN EARLIER THIS WEEK FOR THE SAME PROBLEM. I PICKED THE CAR UP ON WED EVENING, TWO DAYS AGO, AND THE SAME PROBLEM RECURRED TODAY ON MY WAY BACK TO THE OFFICE FROM LUNCH. I DO NOT FEEL SAFE DRIVING THIS CAR! ONCE THE GAS PUMP FAILS TO OPERATE, IT SIMPLY WILL NOT MOVE UNTIL THE CAR HAS BEEN TURNED OFF AND ALLOWED TO SIT FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465442July 12, 2012
FUEL/PROPULSION SYSTEM
MY CAR WILL OCCASIONALLY FAIL TO ACCELERATE. THE GAS PEDAL SEEMS TO HAVE NO EFFECT AT ALL - THE ENGINE IS RUNNING, BUT PRESSING THE GAS PEDAL DOES NOT REV THE ENGINE OR CAUSE THE CAR TO ACCELERATE. SOMETIMES THIS OCCURS JUST AFTER I APPLY THE BRAKES, BUT OTHER TIMES IT JUST HAPPENS WHEN I AM DRIVING. THE ACCELERATION NEVER RECOVERS UNTIL I STOP THE CAR, TURN IT OFF, SIT A WHILE AND RE-START THE ENGINE. THE PROBLEM WILL RECUR SOMETIMES IMMEDIATELY AND SOMETIMES NOT FOR SOME TIME. THE FIRST EPISODE HAPPENED IN OCT 2011. AFTER 2-3 INCIDENTS OVER THE COURSE OF A FEW DAYS, I WAS ABLE TO TAKE THE CAR INTO THE DEALER. THEY MERELY CLEANED THE "CONNECTOR TO APP SENSOR TO PCM." THIS PROBLEM RECURRED LAST WEEK AND WITH MORE SEVERITY. INITIALLY, THE PROBLEM RETURNED LAST WEEK, TWICE, BUT I WAS UNABLE TO TAKE THE CAR IN FOR SERVICE. WHILE DRIVING OUT OF TOWN FOR BUSINESS ON MONDAY NIGHT, THE PROBLEM RECURRED THREE TIMES. WHILE RETURNING HOME ON TUESDAY, THE PROBLEM RECURRED ABOUT 15 TIMES DURING THE COURSE OF AN APPROXIMATE 60 MILE DRIVE. I TOOK IT TO THE DEALERS UPON ARRIVAL HOME AND THEY SAID IT WAS THE SAME PROBLEM, BUT DESCRIBED IT AS "RESEALED ALL CONNECTORS RELATED TO ELECT THROTTLE SYSTEM." THEY TOLD ME THE PROBLEM WAS EXCESSIVE CORROSION ON THE PARTS, MORE THAN THEY WOULD EXPECT IN 7 MONTHS, BECAUSE OF OUR LOCATION ON THE COAST. SEARCHING THE INTERNET, I HAVE DISCOVERED THAT MY PROBLEM IS NOT AN ISOLATED ONE. THERE ARE NUMEROUS BLOGS AND SITES WHERE SATURN OWNERS DESCRIBE THE EXACT SAME PROBLEM I AM HAVING. A LOCAL MECHANIC ALSO ADVISED ME THAT THIS SAME PROBLEM WAS IDENTIFIED IN A SAAB VEHICLE, WHICH HE ADVISED ME HAD THE SAME PARTS AS MY CAR, AND THAT THE SAAB VEHICLE WAS RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464715July 9, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE ATTEMPTING A TURN, ANOTHER VEHICLE CRASHED INTO HER. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 128,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10464485July 6, 2012
ELECTRICAL SYSTEM
IT IS IMPOSSIBLE TO TURN THE STUCK IGNITION SWITCH ON TO START THE ENGINE. IS MORE OF A PROBLEM IN HOT WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464190July 4, 2012
SEAT BELTS, SEATS
WE RARELY HAVE PUT THE REAR SEAT IN THE FOLDED DOWN POSITION BUT DID SO THIS PAST WEEKEND TO BRING HOME SOME BABY GEAR FROM A FRIEND'S HOUSE. WHEN I TRIED TO LIFT THE SEAT BACK TO THE UPRIGHT POSITION IT WOULDN'T RAISE. IT APPEARS THAT THE MIDDLE SEAT BELT LOCKED AND WILL NOT RELEASE. WE HAVE THREE (3) CHILDREN AND MUST HAVE ALL THREE (3)SEAT BELTS USABLE. WENT ONLINE TO SEARCH FOR HELP AND WE FOUND MANY INCIDENTS OF THIS HAPPENING ON MULTIPLE YEAR SATURNS WHICH WOULD INDICATE A SERIOUS DESIGN FLAW; YET WE WILL BE LIABLE FOR THE EXPENSE BECAUSE THE WARRANTY HAS PASSED UNLESS WE CAN FIND A WAY TO RELEASE THE LOCKING MECHANISM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462725June 22, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER OF THE TRANSMISSION WAS NO LONGER IN BUSINESS. THE VEHICLE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000. UPDATED 07/06/12 *BF THE CONSUMER ALSO STATED SHE RETURNED TO THE DEALER SEVERAL TIMES, TO FIX THE FUEL GAUGE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED, WHICH TURNED OUT TO BE A FAULTY 02 SENSOR. UPDATED 10/02/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462590June 21, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, SMOKE WAS COMING FROM THE STEERING COLUMN. THE FIRE DEPARTMENT WAS NOTIFIED WHO REMOVED THE STEERING COLUMN FROM THE VEHICLE. THE FIRE DEPARTMENT INFORMED THE CONTACT THAT THE WIRING ON THE TURN SIGNALS AND THE LIGHT SWITCHES WERE BURNED. NO ONE WAS INJURED AND A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 62,065. UPDATED 08/01/12*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462221June 19, 2012
AIR BAGS
THE AIRBAG LIGHT ON THE DRIVER'S SIDE CAME ON WHEN DRIVING AT A SPEED OF APPROXIMATELY 50 MPH. IT STAYED ON AFTER DRIVING ABOUT 15 MILES THEN WENT OFF, AND THEN CAME BACK ON AGAIN AND STAYED ON FOR SEVERAL MORE MILES.THIS WAS THE FIRST INCIDENT. NOW, EACH TIME THAT I DRIVE THE CAR, THE AIRBAG LIGHT COMES ON AND STAYS ON LONGER. IT SEEMS TO GO OFF WHEN I HIT A BUMP AND/OR TURN THE WHEEL, BUT THEN COMES BACK ON AGAIN. I CHECKED INTO HAVING IT FIXED, AND IT COULD COST AS MUCH AS $1200 TO FIX IT. I WAS TOLD THE ORIGINAL SYSTEM THAT WAS INSTALLED IS FAULTY AND THAT MANY SATURN VUE'S 2006 HAVE THIS SAME EXACT PROBLEM. I CONTACTED SATURN AND THEY SAID THAT SINCE THERE HAS NOT BEEN A RECALL, THEY WON'T COVER THE COST TO INSTALL A NEW ONE. THIS IS DEFINITELY A SAFETY ISSUE, WHEN THE DRIVER'S AIRBAG IS NOT WORKING! SINCE THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THE AIRBAG SYSTEMS IN THE SATURN VUE, WHY HASN'T SATURN ISSUED A RECALL? AREN'T OUR AIRBAGS SUPPOSED TO LAST FOR THE LIFE THE CAR OR UNTIL THERE IS A CRASH MAKING IT DEPLOY? RIGHT NOW IF I AM IN A CRASH, MY AIRBAG WON'T DEPLOY AND THE REASON IT WON'T DEPLOY IS THAT THE ORIGINAL SYSTEM IS FAULTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460914June 7, 2012
POWER TRAIN
I WAS REFERRED TO COTTMAN TRANSMISSIONS,WHEN I LEARNED ABOUT MY PARTICULAR MAKE,MODEL,&YEAR VEHICLE WAS INCLUDED IN A RECALL ON 2002 TO 2005 VUE AND 2003 TO 2004 IONS VTI TRANSMISSIONS WERE DEFECTED,I NEVER RECEIVED ANY NOTICES TO INFORM ME OF THIS PROBLEM. I AM A STAY AT HOME MOTHER,TWO KIDS WITH AFTER SCHOOL ACTIVITIES AND NOW NO CAR,CAUSE MY TRANSMISSION IS RUINED AND EXTREMELY EXPENSIVE TO WORK ON.THOUGH GM FILED A CLASS ACTION LAWSUIT/SETTLEMENT FOR THE SATURN OWNERS,ALL I WANT /NEED IS MY VEHICLE BACK,MY HUSBAND HAS HIS AND HOURS AT WORK IS LATE IN THE EVENING WHEN IMPORTANT PLACES LIKE DMV,POST OFFICES,AND MY KIDS DOCTORS OFFFICES.I HAD MY SATURN FOR 6 YEARS AND NEVER ONCE DID I HAVE A PROBLEM THIS SERIOUS,TO WHERE I HAVE TO SELL IT OR JUNK IT,CAUSE OF THE EXPENSE OF GETTING IT REBUILT,OR IF I WOULD BE LUCKY ENOUGH TO FIND A MECHANIC TO DO THE JOB.I AM SO FURIOUS WITH GM AND SATURN,THEY DIDN'T CONTACT ME,I DON'T WANT MUCH,JUST TO HAVE MY VEHICLE AND MY FREEDOM TO DRIVE.I DON'T WANT THEM TO REPLACE IT JUST GIVE ME WHAT IT'S WORTH,SO I CAN PURCHASE ANOTHER ONE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460541June 4, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2008 SATURN VUE HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT HAD BACK PAIN BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN AUTO SHOP FOR REPAIR. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT DID NOT PROPERLY RESTRAIN HIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD AN INSPECTOR COME OUT TO INSPECT THE VEHICLE. THE INSPECTOR STATED THAT THE FRONT DRIVER SIDE SEAT BELT ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10460098May 30, 2012
AIR BAGS
AIR BAG LIGHT KEEPS COMING ON INTERMITTENTLY AND WHEN CHECK IT SHOWED THE THIRD ROW LEFT SIDE IMPACT SENSOR. THIS IS THE SECOND TIME THAT I HAVE HAD ISSUES WITH THE AIR BAG SYSTEM. I JUST WANT TO KNOW WHY A RECALL HASN'T BEEN ISSUED IF THIS IS COMMON WITH ALL SATURN?S. THIS IS PUTTING MY FAMILY AND ME AT RISK. GM NEEDS TO STEP UP AND FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459628May 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 SATURN VUE. TL THE CONTACT WAS DRIVING 65 MPH AND NOTICED THAT THE AIR BAG ALERT SIGNAL WAS ILLUMINATED. THE CONTACT STATED THAT THE AIR BAG LIGHT FOR THE PASSENGER SIDE AIR BAG WOULD NOT ILLUMINATE, INDICATING THAT THE AIR BAG WAS TURNED OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. AFTER THE REPAIRS, THE FAILURE RECURRED ONCE THE SEAT HEATER WAS ACTIVATED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE WOULD NEED TO RETURN TO AN AUTHORIZED DEALER FOR DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 35,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459487May 23, 2012
STEERING
WHILE DRIVING, THE STEERING WHEEL SUDDENLY LOST ITS POWER STEERING ASSIST MAKING IT DIFFICULT TO TURN AND/OR UNABLE TO TURN AT ALL. THE WHEEL WOULD THEN LOCK ITSELF WITH EACH 30 DEGREE TURN. AT TIMES, THE WHEEL COMPLETELY LOCKED UP ONLY BEING ABLE TO TURN IN 15 DEGREES IN EITHER DIRECTION. THIS HAS BEEN INTERMITTENTLY OCCURING SINCE FRIDAY, MAY 18, 2012. THE SERVICE DEALERSHIPS STATE THEY CANNOT FIX THE ISSUE UNLESS THEY CAN DUPLICATE THE ISSUE UPON APPOINTMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459169May 21, 2012
ELECTRICAL SYSTEM
BOUGHT THE VUE IN APRIL 2011 AND WHEN I STARTED USING MY AC IN MAY IT WOULD BARELY BLOW COOL AIR, TOOK IT IN AND THE SEALS WERE BAD AND COMPRESSER WAS CRACKED AND FREON ALMOST GONE. THEY FIXED IT BUT IT STILL DIDNT BLOW COLD LIKE IT SHOULD. TOOK IT BACK IN JULY BECAUSE IT WAS NOT BLOWING EVEN COOL AIR. THEY SAID THE AIR INLET DOOR WASNT OPEN AND I GUESS THEY OPENED IT. BLEW COLD AIR BUT STILL ONLY IF I HAD IT GOING FULL BLAST. AND STILL NOT AS COOL AS IT SHOULD HAVE BEEN. BUT AT LEAST IT WAS A BIT COOLER. FALL CAME AND MY TRANSMISSION CROAKED ON ME..TOOK IT BACK AND THEY FIXED IT, SO FAR SO GOOD. BUT NOW ITS HOT AGAIN AND ONCE AGAIN MY AC IS NOT DOING THE JOB IT SHOULD BE. MY DEALERSHIP IS 100 MILES AWAY SO HAVIING TO TAKE IT BACK AND FORTH IS NUTS. CAN THEY JUST PUT ON A NEW AC UNIT..ITS UNDER WARRENTY BUT THEY TOLD ME NEXT TIME IT WAS GOING TO COST ME A 100 DOLLAR DEDUCTABLE..THIS IS BS. I WISH I HAD NEVER BOUGHT THIS VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457789May 8, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I WAS REAR ENDED ON MARCH 19TH IN SPRINGDALE ARKANSAS. I WAS PARKED AT A STOP LIGHT WHEN A CAR REAR ENDED ME. THE DRIVER DID NOT HAVE INSURANCE AND HIS NAME WAS [XXX] ADDRESS ON THE ACCIDENT REPORT WAS[XXX]. THE VEHICLE WAS A MITSUBISHI MIRAGE LICENSE PLATE 551 RKZ AND DRIVERS LICENSE NUMBER [XXX]. THE OFFICERS NAME WAS [XXX]. I RECEIVED THE LETTER FROM THE INSURANCE COMPANY PROGRESSIVE STATING THAT HE DID NOT HAVE INSURANCE. THE FOLLOWING DAY AFTER THE ACCIDENT ON THE WAY HOME MY SERVICE ENGINE LIGHT, OIL LIGHT AND SEVERAL OTHER LIGHTS FLASHED. THERE WAS A LOUD POPPING NOISE AND BLACK SMOKE CAME POURING OUT AND EVERYTHING SHUT DOWN. I HAVE SINCE NOTICED THERE IS A RECALL FOR THIS SAME THING BUT WAS TOLD IT IS NOT FOR MY SPECIFIC VIN NUMBER. I AM ARGUING WITH THE INSURANCE COMPANY BECAUSE THEY REFUSE TO REPAIR THE ENGINE PART WHICH THEY SAID WAS NOT DUE TO THE ACCIDENT. I THINK THE IMPACT FROM THE WRECK KNOCKED THE OIL FILLER CAP OFF BECAUSE WHEN THE GEICO ADJUSTERS HAD THE CAR THEY COULD NOT FIND IT. I FOUND THE OIL FILLER CAP DOWN IN THE FRONT BETWEEN THE FRONT OF THE ENGINE AND FRONT OF THE CAR. OIL WAS ALL OVER THE ENGINE AND SEIZED FROM WHAT THE GEICO ADJUSTERS SAID. I AM PLACING A COMPLAINT WITH THE INSURANCE COMMISSIONER ON GEICO FOR NOT PICKING ME UP FOR ROAD SIDE ASSISTANCE, TAKING TO LONG TO REPAIR THE BUMPER, NOT KNOWING WHAT THEY ARE DOING TAKING SO LONG TO BE ABLE TO REPAIR THE CAR. THEY TRIED CHARGING ME A $500 DEDUCTIBLE WHEN I HAD UNINSURED AND UNDERINSURED MOTORISTS AND SEVERAL OTHER ISSUES WITH THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10456689April 27, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TIMING CHAIN BROKE ON THE VEHICLE WHILE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456135April 23, 2012
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C COMPRESSOR CLUTCH ASSEMBLY MISSING. SEEMS THE COMPRESSOR BUILDS UP TOO MUCH PRESSURE AND BLOWS THE CLUTCH ASSEMBLY OFF MAKING THE A/C INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454797April 11, 2012
AIR BAGS
I OWN A 2006 SATURN VUE PURCHASE IN JANUARY 2012 WITH 100,000 MILES THE PROBLEM IS THE AIR BAG READINESS LIGHT COMES ON ALMOST CONSTANT . THE DEALER SAYS ITS A PPS PROBLEM THIS IS A COMMON PROBLEM IN SATURNS .WHY IS THEIR NO RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454594April 9, 2012
AIR BAGS
FRONT END OF 2007 SATURN VUE AWD HIT REAR END OF 2005 DODGE 1500 ON HIS TOW HITCH. IMPACT SPEED ESTIMATED AT 20MPH. WHOLE FRONT END WAS CRUSHED INWARD IN A V-SHAPE BECAUSE OF THE TOW HITCH. THE FRONT DRIVER SIDE AIRBAG DID NOT ACTIVATE, ALLOWING THE DRIVER TO HIT THE STEERING WHEEL ON THEIR FOREHEAD. TAKEN TO ER BY AMBULANCE FOR CHECK UP. CAR TOWED AWAY. WHY DIDN'T THE AIRBAG GO OFF? POLICE OFFICER SAID THAT SOME AIRBAGS DO GO OFF, AND SOME DON'T GO OFF. SEEMS LIKE THE AIRBAG SHOULD HAVE BEEN ACTIVATED UNLESS THERE WAS A DEFECT OR SOME OTHER EXTENUATING CIRCUMSTANCES (WHICH I DON'T SEE). DAMAGE AMOUNT ESTIMATED BY INSURER AT $6666.44. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10454404April 7, 2012
SERVICE BRAKES, HYDRAULIC
LEFT REAR ABS WIRE HARNESS SHORT DUE TO CORROSION ,ABS BRAKE SYSTEM FAILS TO OPERATE AND DASH WARNING LIGHTS COME ON SAYING TRACTION CONTROL AND ABS BRAKE SYSTEM WARNING /FAILED. DEALER SERVICE TECH. SAID HE HAS SEEN A LOT OF THIS PROBLEM ON THIS TYPE/MODEL AUTO.. HE REMOVED ABOUT 6 INCH TO 1 FT OF WIRE WERE IT WAS SHOWING GREEN FROM CORROSION.. HE ALSO SAID HE SOLDER NEW WIRE SLICE IN AND PUT SHRINK TAPE OVER THE REPAIRED WIRE HARNESS. HAVE REPAIR ORDER IF YOU LIKE TO SEE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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