Saturn Vue Complaints

2,395 consumer complaints on file.

#10628503August 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON AUGUST 22, 2014, THE IGNITION SWITCH ON MY 2005 SATURN VUE FAILED AND WOULD NOT ALLOW CAR KEY ENTRY TO START THE CAR. I HAD TO HAVE AAA TOW THE CAR ON A FLATBED TRUCK. I CONTACTED GENERAL MOTORS REGARDING THEIR RECENT IGNITION SWITCH RECALL (DATED 08/11/14) AND EXPLAINED THE CAR'S PROBLEM. GM INFORMED ME THAT MY 2005 SATURN VUE WAS NOT INCLUDED IN THEIR RECALL LIST, AND THEREFORE, THEY COULD NOT HELP ME. I CONTACTED THE ONLY GM DEALERSHIP IN RI TO SEE IF THEY COULD HELP. THE MANAGER TOLD ME THAT IF THE IGNITION IS DEFECTIVE, GM WOULD COVER THE COST OF REPAIR OR REPLACEMENT. HOWEVER, IF IT IS DETERMINED TO BE THE RESULT OF NORMAL "WEAR AND TEAR," I WOULD HAVE TO ASSUME RESPONSIBILITY FOR REPAIR. THE DEALERSHIP WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM UNTIL SOMETIME NEXT WEEK. I BELIEVE THAT MY 2005 SATURN SHOULD HAVE BEEN INCLUDED IN THE IGNITION SWITCH RECALL. IS THERE A WAY THAT THIS CAN BE DONE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628136August 25, 2014
SUSPENSION, STEERING, WHEELS
WHILE DRIVING ON THE FREEWAY WITH CHILDREN IN THE CAR, THE REAR DIFFERENTIAL BROKE, MAKING STEERING EXTREMELY DIFFICULT. IT FELT AS IF WE WERE GOING TO FLIP, I SLOWLY MOVED OVER AND LUCKILY WE WERE ABLE TO STOP BEFORE A HORRIFIC ACCIDENT OCCURRED. ONCE WE STOPPED WE GOT OUT TO FIND THE PASSENGER REAR TIRE TILTED INWARD AND UNDRIVABLE. AFTER TAKING IT TO THE SHOP WE FOUND THAT THE REAR DIFFERENTIAL AND FRAME BROKE AS WELL AS THE CONTROL ARMS. THIS SEEMS TO BE A KNOWN PROBLEM ON THESE VEHICLES AND IS COMPLETELY UNSAFE FOR ANYONE TO BE DRIVING A RECALL NEEDS TO BE DONE ON THIS AGAIN TO ENSURE THE SAFETY OF OUR FAMILIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628258August 25, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
APPROXIMATELY JULY 2013, MY INSTRUMENT PANEL LIGHTS AND RADIO SHUT OFF. THE SERVICE STABILITRAK WARNING MESSAGE CAME ON AND THEN WENT OFF. I WAS UNABLE TO TAKE THE KEY OUT OF THE IGNITION. AFTER MOVING THE BATTERY, THE LIGHTS TURNED ON AND I WAS ABLE TO START THE CAR. THIS LASTED FOR AN HOUR. IT HAPPENED AGAIN AND MOVING THE BATTERY WORKED. I TOOK IT TO LOU FUSZ GMC BUICK. THEY TESTED THE ALTERNATOR, BATTERY, AND ALL OF THEIR COMPONENTS. THEY WERE FINE. I TOOK IT TO THEM IN AUGUST, SEPTEMBER, AND OCTOBER. I THOUGHT THE PROBLEM WAS CAUSED BY THE BATTERY NOT BEING SECURED OR I NEEDED A NEW BATTERY. I HAD THE BATTERY REPLACED BY LOU FUSZ IN JANUARY 2014. EVERYTHING SEEMED TO BE FINE UNTIL EARLIER THIS MONTH. THE SAME SYMPTOMS AND ISSUES HAPPENED AGAIN. I CURRENTLY HAVE THE VEHICLE AT A GM SERVICE CENTER HOPING THEY CAN RESOLVE THE ISSUE. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE. I AM AFRAID TO DRIVE IT. MY CONCERN IS IT MAY BE OVERHEATING CAUSING THE WIRES TO BURN. THERE ARE OTHER REPORTS OF THE SAME ISSUE WITH THE 2009 SATURN VUE. PLEASE ASSIST ME IN RESOLVING THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627808August 24, 2014
ELECTRICAL SYSTEM
THE IGNITION FAILED TO WORK. TURNING THE KEY TO THE START POSITION DID NOT TURN THE ENGINE ON. DID NOT START THE STARTER MOTOR. ALSO AFTER TURNING THE KEY TO THE START POSITION, THE KEY DID NOT RECOIL BACK TO THE ON POSITION AS IT DOES SO CUSTOMARILY. THE KEY JUST REMAINS IN THE START POSITION BY ITSELF. MY VEHICLE HAD TO BE TOWED TO ALEXANDER/GMC/CADILLAC AUTO CENTER IN OXNARD, CA. I WAS TOLD THAT I AM GOING TO BE CHARGED CLOSE TO $600 (PARTS & LABOR). ANOTHER ISSUE I HAVE IS THAT THE DRIVERS AIRBAG LIGHT IS ALWAYS ON. SEVERAL YEARS AGO, I TOOK IT TO THE SAME SHOP MENTIONED ABOVE, AND WAS TOLD THAT THERE WAS NO FAULT CODE WHEN THEY SCANNED THE VEHICLE'S COMPUTER VIA OBD-II. HOWEVER, AND TO THIS DAY, THE AIRBAG LIGHT CONTINUED TO BE LIT, GIVING ME AN UNSETTLING FEELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627850August 24, 2014
POWER TRAIN
MANUFACTURER RECALL TO REPROGRAM THE BCM, THEN THEY REPLACED THE POWER TRAIN CONTROL MODULE AT THE SAME VISIT. HOW AND WHERE DO I ATTACH AN EXCEL SPREADSHEET WITH THE 30 REPAIRS, SOME MAJOR SINCE OWNERSHIP OF THIS VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627861August 24, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS LEAVING WORK, I ENTERED MY CAR, PUT THE KEY INTO THE IGNITION AND ATTEMPTED TO TURN THE KEY. THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED AND THERE WAS NO UNLOCKING IT. I CALLED SEVERAL TOW COMPANIES AS THIS HAD HAPPENED A YEAR EARLIER AND A TOW COMPANY CAME OUT, SPRAYED THE IGNITION WITH WD-40 AND IT TURNED RIGHT AWAY. I TRIED THE WD-40 BEFORE CALLING THE TOW COMPANY AND IT DID NOTHING. WHEN THE TOW TRUCK ARRIVED, HE HAD MADE A STATEMENT THAT HE HAD SEEN THIS A LOT WITH THESE SUV'S. HE GOT THE KEY INTO THE AUXILIARY POSITION AND HIT IT THE KEY WITH THE HARD END OF A BUTT OF A KNIFE. THIS MADE THE IGNITION SLIP TO THE "ON" POSITION. I COULD THEN TURN THE KEY AND START THE TRUCK. I DO NOT HAVE THE MONEY TO HAVE THIS IGNITION REPLACED. I FEEL THAT THIS IGNITION SHOULD BE REPLACED AS JUST BECAUSE IT HAS NOT HAD AN ACCIDENT YET, THERE IS OBVIOUSLY A DEFECT WITH THIS IGNITION. THE STEERING COLUMN WAS LOCKED UNTIL THE KEY COULD BE TURNED TO THE "ON" POSITION. I HAVE TO LEAVE THE KEY IN THE IGNITION AT THIS TIME SO, THAT I CAN START THE TRUCK AND GET TO WORK. I AM TOLD IT WILL BE CLOSE TO $300 TO REPAIR THIS DEFECT!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627888August 24, 2014
ELECTRICAL SYSTEM, STEERING
IGNITION KEY LOCKED IN PLACE AND WOULD NOT TURN ON OR UNLOCK STEERING WHEEL CAUSING VEHICLE TO BE IMMOBILE. THIS COULD CAUSE THE STEERING TO HAZARDIOUS IF THE STEERING LOCKED WHILE MOVING. OTHER GM VEHICLES, INCLUDING SATURNS HAVE HAD RECALLS ON THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627388August 22, 2014
ELECTRICAL SYSTEM
WITH ALL THE CONCERNS WITH IGNITION KEYS FALLING OUT WHILE THE ENGINE IS RUNNING I CHECKED OUR VECHILE AND FOUND OUT THAT OUR 2004 SATURN VUE HAS THAT PROBLEM. I WOULD SAY AT THIS POINT IT LOOKS LIKE ALL VUE'S NEED TO BE INSPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627608August 22, 2014
STRUCTURE:BODY:DOOR
DRIVERS DOOR WOULD NOT OPEN FROM IN OR OUTSIDE. REFERRED TO GM DEALERSHIP THAT WAS DESIGNATED BY GM TO WORK ON SATURNS. AFTER 4 HOURS AND 441.00, THEY REMOVED THE ENTIRE DOOR AND REPLACED THE DOOR LATCH. ALL OTHER ELECTRICAL COMPONENTS WORKED SUCH AS DOOR LOCKS, HANDLES, WINDOWS AND SIDE MIRRORS. I ALSO HAVE AN IGNITION ISSUE AND CAN REMOVE THE KEY WHILE THE CAR IS RUNNING. WHY ARE SATURNS NOT PART OF THE IGNITION RECALL? JUST BECAUSE THEY ARE NO LONGER MANUFACTURED LIKE PONTIAC AND OLDSMOBILE? WHAT ABOUT OUR SAFETY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626938August 21, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING THE VEHICLE, THE TURN SIGNALS STOP OPERATING AS WELL AS THE BRAKE LIGHTS. THE IGNITION NEEDS TO BE TURNED OFF, CAR RESTED THEN WILL OPERATE NORMALLY FOR A WHILE WHEN TURNED BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627048August 21, 2014
ELECTRICAL SYSTEM
MY KEY CAN BE REMOVED WHILE THE ENGINE IS RUNNING. IT DOES NOT MATTER IF THE CAR IS MOVING OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627066August 21, 2014
ELECTRICAL SYSTEM
THE KEY BECAME DIFFICULT TO TURN ON, IT TOOK REPEATED ATTEMPTS TO START THE CAR. THE SWITCH WAS REPLACED UNDER WARRANTY, IT STARTED HAVING THE SAME PROBLEM AGAIN EARLIER THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627288August 21, 2014
STEERING, ELECTRICAL SYSTEM
KEYS GET STUCK IN IGNITION NOT ALWAYS INTERMITTENT AND FOR NO REASON 5 TIMES SINCE I HAVE HAD THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626734August 20, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,470.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626909August 20, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE, WHEELS
FIRST THE VEHICLE HAS MADE A STRANGE NOISE FROM THE REAR OF THE SUV. I THOUGHT IT WERE JUST THE TIRES BUT I TOOK IT TO A SHOP AND FOUND THAT THE BEARINGS ON ALL FOUR TIRES NEEDED REPLACED. SHORTLY AFTER, WE WERE STRANDED ON A RAINY FLORIDA AFTERNOON AT A STOP LIGHT WHEN THE VEHICLE WOULD NOT MOVE.THE TRANSMISSION CAN GO INTO REVERSE BUT NO FORWARD GEAR. COST TO REPLACE/ REBUILT $2500.00, MORE THAN THE CAR IS WORTH. FURTHERMORE THE RADIO TURNS ON WHENEVER IT WANTS TO, IT FADES IN AND OUT OF ALL LOCAL STATIONS. WORST AMERICAN CAR I HAVE EVER PURCHASED. THAT IS PROBABLY WHY THEY WENT BANKRUPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626505August 20, 2014
AIR BAGS
MY AIRBAG LIGHT STARTED COMING ON ABOUT EIGHT MONTHS AGO. THE LIGHT WAS CONTINUOUSLY LIT ANY TIME THE CAR WAS RUNNING. IT WOULD NOT GO OFF. I RECEIVE MONTHLY DIAGNOSTIC CHECKS ON MY CAR FROM ONSTAR. IT KEPT ALERTING ME FOR MONTHS THAT I HAD SAFETY ISSUES WITH MY AIRBAG SYSTEM. I KEPT THINKING THE LIGHT JUST WOULD NOT GO OFF. AFTER THE CONTINUED PERSISTENCE BY THE ONSTAR ALERTS, AND EMPHATIC WARNINGS TO CALL THEM AND HAVE A DIAGNOSTIC RUN ON THE SYSTEM WHILE I WAS IN THE CAR, I FINALLY DID. THE OPERATOR AT ONSTAR TOLD ME THAT I HAD A SERIOUS PROBLEM WITH MY AIRBAGS, AND THAT THEY MAY NOT DEPLOY IN AN ACCIDENT. THEY STRONGLY RECOMMENDED THAT I CHECK WITH MY CAR DEALER. I CONTACTED GENERAL MOTORS AND TOLD THEM ABOUT THE ISSUE I WAS HAVING. I STRESSED THAT I FEARED DRIVING IN THIS DANGEROUS SITUATION, WHERE THE AIRBAG WOULD NOT WORK PROPERLY IN A CRASH. I TOLD THEM THAT I NEEDED TO HAVE THE PROBLEM CHECKED. AFTER STRESSING MY CONCERNS , GM GIVE ME THE GO AHEAD TO TAKE THE VEHICLE TO HAVE A DIAGNOSTIC CHECK DONE ON THE AIRBAGS. THE CAR DEALER, CREWS CHEVROLET, IN SC, FOUND THAT THE AIRBAG WAS DEFECTIVE! I CALLED GM REPRESENTATIVES WITH THE REPORT OF THE INSPECTION OF THE AIRBAG MODULE. THE GM REPRESENTATIVE ACTUALLY TALKED WITH THE CREWS REPRESENTATIVE TO UNDERSTAND THE PROBLEM WITH THE AIRBAG. GM THEN SAID THAT THEY WOULD HAVE MY CASE LOOKED AT BY THEIR SUPERIORS AND MAKE A DECISION ABOUT HOW TO PROCEED. I WAITED FOR SEVERAL DAYS AND THEN RECALLED GENERAL MOTORS TO GET GUIDANCE ON WHEN TO TAKE THE CAR IN FOR REPAIRS. CREWS QUOTED THE COST AT $880.00. GM SAID IT WOULD ONLY ASSIST THE COST BY PAYING $264.00. THAT THE AIRBAG WAS OUT OF WARRANTY. MY PROBLEM WITH THIS IS---HOW CAN SOMETHING AS CRUCIAL AS AIRBAGS BE UNDER WARRANTY? I WAS SHOCKED THAT THE VALUE OF MY LIFE WAS WORTH LESS THAN $880 TO THEM. I WAS THEM TO REPLACE THE AIRBAGS AT TOTAL COST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626260August 19, 2014
ELECTRICAL SYSTEM
THE LIGHTS (COURTESY LIGHTS, DASH, AND HEADLIGHTS) ON MY VEHICLE WERE FLICKERING. WHILE DRIVING, I BEGAN TO NOTICE A BURNING SMELL. I THOUGHT THAT IT WAS COMING FROM OUTSIDE, BUT ROLLING DOWN THE WINDOWS DID NOT HELP. AFTER A FEW MINUTES, I SAW SMOKE COMING FROM THE DRIVER'S SIDE VISOR AREA. I HAD THE CAR TOWED TO A DEALERSHIP AND THEY STATED THAT THERE WAS AN ELECTRICAL SHORT IN THE WIRING HARNESS ABOUT THE HEADLINER THAT GOES INTO THE SUNSHADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626406August 19, 2014
ELECTRICAL SYSTEM
HAD KEY IN IGNITION CAR WAS RUNNING IN THE ON POSITION AND I WAS ABLE TO PULL THE KEY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626426August 19, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH ON OUR 2005 SATURN VUE IS MALFUNCTIONING AS DESCRIBED IN THE AUG 2014 GM RECALL AFFECTING OTHER MODELS. THE KEY IS DIFFICULT TO TURN TO START AND CAN BE REMOVED WHILE RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626177August 18, 2014
ELECTRICAL SYSTEM
MY 2007 SATURN VUE HAS HAD NUMEROUS INCIDENTS WITH THE KEY COMING OUT OF THE IGNITION EVEN WHEN IT IS IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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