Saturn Sky Complaints

516 consumer complaints on file.

#10302040January 23, 2010
PARKING BRAKE
SUDDEN FAILURE OF PARKING BRAKE WHICH COULD LEAD TO POSSIBLE ACCIDENT/INJURY/DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287040October 11, 2009
AIR BAGS:FRONTAL
2007 SATURN SKY TRAVELING IN EXCESS OF 50 MPH WITH TRAFFIC SOUTH ON RT2 IN EDGEWATER MD IN THE RIGHT LANE OF A 6 LANE DIVIDED HIGHWAY. A 2007 KIA TRAVELING EAST ACROSS THE 6 LANES OF TRAFFIC FAILED TO STOP FOR STOP SIGN. SKY HIT KIA HEAD ON IN TO THE PASSENGER SIDE OF THE KIA CENTERED ON THE PILLAR BETWEEN THE FRONT AND BACK DOORS. AIR BAGS IN THE 2007 SKY FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10267704May 4, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL*THE CONTACT OWNS A 2008 SATURN SKY. THE CONTACT STATED THAT THE BRAKE BOOSTER VACUUM DOES NOT WORK. THE MANUFACTURER INFORMED HIM THAT HE MUST WAIT SIXTY SECONDS FOR THE BRAKES TO WORK. THE CONTACT STATED THAT THE MANUFACTURER DOES NOT WANT TO REPAIR THE VEHICLE. HE DOES NOT UNDERSTAND WHY HE MUST WAIT SIXTY SECONDS TO DRIVE A NEW MODEL VEHICLE. THE CURRENT MILEAGE WAS 15,000 AND FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264404April 7, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 SATURN SKY. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY, WHITE SMOKE APPEARED FROM THE INSTRUMENT PANEL, WHICH RESULTED IN REDUCED VISIBILITY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE HEATING AND AIR CONDITIONING SYSTEM CAUSED THE FAILURE. THE SYSTEM WAS REPLACED. THE CONTACT SMELLED A STRONG ODOR OF COOLANT INSIDE THE VEHICLE FOLLOWING THE REPAIR AND THE TRACTION CONTROL FAILED TO OPERATE. WHENEVER THE VEHICLE WAS IN OPERATION, THE ABS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. ON SIX SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 15,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10260492March 2, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 SATURN SKY REDLINE. UPON STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKES WERE INOPERATIVE. HE ATTEMPTED TO UTILIZE THE BRAKES SEVERAL TIMES WHILE BACKING OUT OF HIS DRIVEWAY. HE HAD TO PUMP THE BRAKE PEDAL OVER EIGHT TIMES IN ORDER FOR THE BRAKING SYSTEM TO ENGAGE. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 5 MPH, THE BRAKING SYSTEM WOULD NOT OPERATE AND THE VEHICLE ROLLED AWAY UNTIL IT STOPPED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A PUMP WAS NEEDED, WHICH WOULD ASSIST THE BRAKING SYSTEM WITH BUILDING UP PRESSURE IN ORDER FOR THE BRAKES TO ENGAGE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 14,000. UPDATED 3/19/09 *CN UPDATED 03/25/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257163February 2, 2009
LATCHES/LOCKS/LINKAGES
SINCE SEPTEMBER THE DEALER SATURN OF UNION, NJ HAS BEEN TRYING TO REPAIR MY CONVERTIBLE TOP ON MY CAR. THE TOP DOES NOT LOCK IN CORRECTLY, THERE HAS BEEN NUMEROUS REPLACEMENTS ON THE 2007 SATURN SKY TOPS FOR DEFECTS, SO MANY THAT SATURN HAS PUT A RESTRAINT ON THE DEALERS REPLACING TOPS. MY CAR HAS BEEN THERE 6 TIMES TIME AND STILL IT IS NOT REPAIRED. I HAVE A CASE WITH SATURN CUSTOMER SERVICE AND YET STILL NO REPAIR, THE TOP NOT LOCKING IN CORRECTLY IS DANGEROUS AN I AM AFRAID OF THE TOP BREAKING FREE WHILE DRIVING. IF A CORPORATION STOPS REPLACEMENT DUE TO MANY REPLACEMENTS SOMETHING IS WRONG, THEY KNOW THE TYPE TWO ROOFS ARE MUCH BETTER AND SAFER YET THEY ARE NOW RELUCTANT TO REPLACE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245418October 14, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2007 SATURN SKY. THE CONTACT STATED THAT THE HOOD TO HER CONVERTIBLE DOES NOT HAVE A SECONDARY LATCH. AS A RESULT, THE HOOD RAPIDLY FLIES BACK AS IF IT WERE A SAIL. IF THE HOOD SPONTANEOUSLY OPENS WHILE DRIVING ON THE BELTWAY, IT COULD EASILY DETACH BECAUSE OF THE AIR PRESSURE FROM THE WIND. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE COMPONENT WAS NOT A WARRANTY ITEM; THEREFORE, SHE WOULD HAVE TO REPAIR THE VEHICLE AT HER EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245234October 13, 2008
SERVICE BRAKES, HYDRAULIC
2008 SATURN SKY REDLINE 700 MILES ON THE OD BRAKE PROBLEM. COLD START PRODUCES PEDAL VIBRATION AND LITTLE OR NO BRAKE POWER. FORTUNATELY I HAVEN'T RAN INTO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244643October 7, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 SATURN SKY. THE CONTACT STATED THAT HER VEHICLE HAS BEEN LEAKING GASOLINE FOR APPROXIMATELY THREE MONTHS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY FOUND A HOLE IN THE HOSE AND MADE THE REPAIR. SHE WENT TO PUMP GAS INTO THE VEHICLE AND FUEL STILL LEAKS OUT. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242823September 18, 2008
UNKNOWN OR OTHER
OUR OFFICE HAS PREVIOUSLY FILED A COMPLAINT IN REGARD TO A 2007 SATURN SKY THAT WE BELIEVE IS DEFECTIVE. MY CLIENT'S NAME IS MATT CASTRO AND THE PENDING ODI NUMBER IS 10237967. ON SEPTEMBER 10, 2008 GENERAL MOTORS SENT OUT AN ACCIDENT INVESTIGATOR TO CONDUCT AN INSPECTION OF THE VEHICLE. UPON COMPLETION OF THE INSPECTION, MR. BRISCOE NOTED SOMETHING PECULIAR ON THE SDM INFORMATION BOX. MR. BRISCOE, THE ACCIDENT INVESTIGATOR, FOUND THAT THE INFORMATION GIVEN ON THE BOX STATED THE MY CLIENT MATT CASTRO DID NOT HAVE HIS SEAT BELT ON AT THE TIME THE ACCIDENT OCCURRED. HOWEVER, POLICE REPORTS AND POLICE STATEMENTS PROVIDE THAT MY CLIENT HAD TO HAVE HIS SAFETY BELT CUT AWAY TO EXTRACT HIM FROM THE VEHICLE. THIS DISCREPANCY IS OF MONUMENTAL IMPORTANCE IF WE ARE TO RELY ON THE ACCURACY OF THE SDM DEVICES. SDM DEVICES MAIN PURPOSE IS TO PROVIDE ACCURATE DATA AT THE TIME AN ACCIDENT OCCURS. A DEFECTIVE DEVICE FAILING TO RECORD ACCURATE DATA COMPROMISES ALL FURTHER INVESTIGATIONS OF THE VEHICLE. IT IS OUR HOPE THAT YOU ADDRESS THE DEFECTIVE SDM DEVICES ON THE SATURN SKY WITH URGENCY AS THIS PROBLEM COULD ONLY MAGNIFY SHOULD OTHER INCIDENTS ARISE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10242830September 18, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
WIRING TO MY AIR CONDITIONING BLOWER BURNT ON MY 2007 SATURN SKY. IT WOULD WORK OFF AND ON, FINALLY BROUGHT IT IN TO DEALER. I WAS TOLD BY SERVICE TECH THAT IF I KEPT USING IT MIGHT HAVE CAUSED A FIRE. WIRES ARE ON BACKORDER WHICH LEADS ME TO WONDER IF THIS MIGHT BE A PROBLEM ON ALL SATURN 2007 SKY'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237967August 13, 2008
STEERING, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
ON JULY 23, 2008, AT APPROXIMATELY 1:30 A.M. I WAS DRIVING A 2007 SATURN SKY APPROXIMATELY 40 MPH DOWN THE ROAD. WHILE DRIVING, I PLACED MY LEFT SIGNAL LIGHT ON AND BEGAN TO ATTEMPT TO CHANGE LANES. AT THIS TIME, WHILE ATTEMPTING TO CHANGE LANES, THE STEERING WHEEL TURNED TO THE LEFT, HOWEVER THE TIRES DID NOT RESPOND. AS A RESULT OF THE MALFUNCTION, I WAS FORCED TO SLAM ON THE BRAKES. DUE TO THIS ACCIDENT, I HAVE SUSTAINED SERIOUS BODILY INJURIES, NAMELY, A SHATTERED MANDIBLE, A BROKEN ORBITAL BONE, A BROKEN NOSE, PARTIAL NUMBING OF THE LEFT SIDE OF THE FACE, AND SEVERE FACIAL SCARS. ADDITIONALLY, I HAVE BEEN TOLD THAT I MAY HAVE SUSTAINED PERMANENT PARTIAL FACIAL PARALYSIS ON THE LOWER LEFT SIDE OF MY FACE. *TR UPDATED 03-09-09 *BF (LAWYER WROTE IN ON BEHALF OF HIS CLIENT). THE LAWYER DID REFERENCE A RECALL THAT HAD BEEN ISSUED WHICH MAY HAVE BEEN A CONTRIBUTING FACTOR TO THE ACCIDENT. RECALL # 07V589000 UPDATED 03/10/09. *B
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10237436August 8, 2008
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
TL*THE CONTACT OWNS A 2008 SATURN SKY REDLINE. WHENEVER THE VEHICLE HAS BEEN PARKED FOR MORE THAN 5 OR 6 HOURS, THERE IS POOR POWER BRAKE ASSIST FUNCTIONALITY. WHEN THE BRAKE PEDAL IS DEPRESSED, THE PEDAL IS EXTREMELY HARD AND CAUSES THE CONTACT TO APPLY MORE PRESSURE TO GET THE VEHICLE TO STOP. THE FAILURE WAS NOTICED WHILE DRIVING 5 MPH. AFTER A FEW MINUTES OF THE VEHICLE RUNNING, THE BRAKES RETURN TO NORMAL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPROGRAMMED THE BRAKE CONTROL MODULE ACCORDING TO A GM SERVICE BULLETIN; HOWEVER, THAT DID NOT CORRECT THE FAILURE. HE TOOK THE VEHICLE TO THE DEALER FOR A SECOND TIME, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER HAS NOT RESPONDED OR CALLED BACK. THE FAILURE MILEAGE WAS 50 AND CURRENT MILEAGE WAS 900. UPDATED 09/10/08 *BF UPDATED 09/10/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235344July 22, 2008
SERVICE BRAKES, HYDRAULIC
MY CAR IS AT SATURN OF HICKORY FOR THE THIRD TIME BECAUSE OF THE BRAKES THEY SAID THEY CANNOT FIX THEM IT IS A DEFECT I HAVE ASKED FOR MY MONEY BACK WITH NO ANSWER AS OF YET MY BRAKES WERE LIKE THIS FROM THE VERY FIRST DAY. THE FIRST DAY I WENT TO DRIVE THE CAR I CALLED THE SALES PERSON THAT SOLD US THE CAR AND TOLD HER HEY SOMETHING IS WRONG I HAVE NO BRAKES !!!! THEY HAVE SAID THAT YOU HAVE TO LET THE CAR WARM UP FIRST BUT THAT IS NOT IN THE MANUAL NOR DID THE SALE PERSON TELL US THIS. I HAVE ALMOST HIT SOMETHING NUMEROUS TIMES IN THIS CAR ALREADY AND IT ONLY HAS ABOUT 2000 MILES ON IT. I SHOULD NOT HAVE TO SIT AND WAIT FOR A CAR TO WARM UP BEFORE I CAN DRIVE IT IN THE SUMMER TIME !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234045July 12, 2008
SERVICE BRAKES, AIR
I PURCHASED A 2008 SATURN TURBO SKY IN SEPTEMBER 2007. IN JANUARY 2008, I TOOK THE CAR IN FOR SERVICE BECAUSE OF THE BRAKES. AFTER THE CAR HAS SAT FOR A PERIOD OF 5 HOURS OR MORE AND IS MOVED, THE BRAKE PEDAL PUSHES ALMOST TO THE FLOOR THE FIRST 3-4 TIMES BRAKES ARE APPLIED. YOU ARE NOT CERTAIN THE CAR WILL COME TO A COMPLETE STOP. SATURN KEPT THE CAR OVERNIGHT AND TOLD ME THERE WAS NOTHING WRONG WITH THE CAR....THAT TURBO SKY AUTOS ALL OPERATE IN THIS MANNER. THEY TELL ME THAT ALL TURBO AUTOS OPERATE IN THIS MANNER. I DO NOT BELIEVE THIS FOR AN INSTANT. I WITNESSED A TECH MOVE THE CAR, STOPPED THE CAR, CAME OUT AND INFORMED HIS SUPERVISOR THAT HE WOULD NOT DRIVE THE CAR THE WAY THE BRAKES FUNCTIONED. THEY KEPT THE CAR ANOTHER DAY AND THE NEXT DAY I REALIZED NOTHING HAD CHANGED. LATER, I WAS INFORMED THAT THE NTSB WAS LOOKING INTO THIS PROBLEM. LAST MONTH, I RECEIVED A LETTER SAYING THAT SATURN WAS AWARE OF A BRAKING PROBLEM WITH THE TURBO SKY AND I WAS ASKED TO BRING THE CAR IN FOR A CALIBRATION ADJUSTMENT. I DID THIS, RECEIVED THE CAR BACK AND IT'S BASICALLY THE SAME. I WOULD LIKE TO KNOW IF THERE REALLY IS AN INVESTIGATION GOING ON OR IS THIS JUST MY CAR. I'VE DISCUSSED THIS PROBLEM WITH PEOPLE I KNOW VERY FAMILIAR WITH TURBO ENGINES AND THEY SAY THIS SHOULD NOT HAPPEN AT ALL. I WILL LOOK FORWARD TO HEARING FROM YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232999July 2, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES DO NOT ENGAGE PROPERALY WHEN ENGINE IS COOL (VACUUM ASSIST). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231371June 17, 2008
SERVICE BRAKES, HYDRAULIC
SATURN SKY REDLINE WHEN START CAR YOU HAVE NO BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229397May 31, 2008
SERVICE BRAKES, HYDRAULIC
EXCESSIVE BRAKE PEDAL EFFORT ON COLD START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229066May 28, 2008
SERVICE BRAKES, HYDRAULIC
THE BRAKES REQUIRED EXTREMELY HIGH FORCE TO GET THE VEHICLE TO STOP FOR THE 30-60 SECONDS AFTER START UP, IF THE VEHICLE HAS BEEN SITTING FOR APPROX. 6 HOURS OR MORE. MY UNDERSTANDING IS THAT IN 2008 AS A COST SAVINGS GM CHOSE TO REMOVE THE VACUUM PUMP. SINCE THIS VEHICLE IS A TURBO IT DOES NOT DEVELOP HIGH ENOUGH VACUUM AND IT BLEED OFF QUICKLY AFTER THE VEHICLE SITS A WHILE. THE VACUUM PUMP IS BEING PUT BACK INTO THE 2009 TO ELIMINATE THIS PROBLEM. THIS ISSUE IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. THIS PROBLEM HAS BEEN GOING ON FOR ALMOST A YEAR. MAKE GM FIX THIS PROBLEM ON THE 2008 TURBOS, PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228132May 18, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED A SATURN SKY REDLINE LESS THAN 2 WEEKS AGO. EACH MORNING WHEN I START THE CAR AFTER IT HAS SAT OVERNIGHT, AND ATTEMPT TO USE THE BRAKES, THE PEDAL GOES DOWN TO THE FLOOR ACCOMPANIED BY A VIBRATING FEELING. THIS MORNING I NEARLY HIT A CAR TRAVELING PAST MY DRIVEWAY WHEN I HAD TO USE MUCH MORE EFFORT THAN USUAL TO BRING THE CAR TO A STOP. THERE SEEMED TO BE ABSOLUTELY NO POWER BRAKES. AFTER LOOKING ONLINE I HAVE NOW READ ABOUT OTHER OWNERS WHO ARE EXPERIENCING THE SAME ISSUE. MY DEALERSHIP DID NOT MAKE ME AWARE OF THIS ISSUE OR THAT I NEED TO FOLLOW ANY SPECIAL PROCEDURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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