Saturn Sky Complaints

516 consumer complaints on file.

#11504470January 30, 2023
AIR BAGS
Passenger airbag sensor has failed again after being fixed from the first recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502816January 20, 2023
AIR BAGS
The contact owns a 2009 Saturn Sky. The contact stated that while operating the vehicle, the passenger’s side air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted regarding the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V061000 (Air Bags); for which a temporary repair was performed, but later the manufacturer refused to permanently repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498028December 19, 2022
AIR BAGS
Vehicle only has 5000 miles on it purchased new in 2009 has ignition problem and airbag service problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488522October 9, 2022
AIR BAGS
reset air bags 7/22
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480517August 22, 2022
AIR BAGS
The PPS Sensor Illuminated light shows airbag service needed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470545June 22, 2022
AIR BAGS
Warning signal “service air bag” illuminated on dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467985June 7, 2022
AIR BAGS, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
The contact owns a 2009 Saturn Sky. The contact stated while driving at an undisclosed speed, the passenger's side air bag and electronic brake control module (EBCM) warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag and EBCM needed to be replaced. The dealer replaced the EBCM; however, the passenger's side air bag was not replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465406May 20, 2022
AIR BAGS
The contact owns a 2009 Saturn Sky. The contact stated that while starting the vehicle, the air bag warning light was illuminated, with the service air bag message displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side air bag needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 17V061000 (Air Bag). The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463697May 6, 2022
POWER TRAIN
i WAS DRIVING ON MY WAY TO A DOCTOR'S APPOINTMENT, AND WHEN I REACHED A SPEED OF 55 MPH, THERE WAS A LOUD WHINING SOUND COMING FROM THE REAR. I HAD TO SLOW DOWN BELOW 55, SO THE NOISE WOULD GO AWAY, AND IT SCARED ME. WHILE DRIVING THE CAR, I COULD HEAR SOUNDS FROM THE REAR WHILE MAKING SLOW TURNS AROUND THE NEIGHBORHOOD. BEFORE BUYING THE CAR, I HAD A PAID INSPECTION, THE MECHANIC OBSERVED AN OIL DRIP FROM AROUND THE DIFFERENTIAL. THE CAR ONLY HAD 4000 MILES WHEN I BOUGHT IT. THE OWNER SAID SHE HAD TAKEN IT IN FOR A RECALL- #07204 - ON THE REAR DIFFERENTIAL AND HAD THE REAR PINION SEAL REPLACED. MY MECHANIC SAID THE REAR DIFFERENTIAL IS LEAKING OIL CAUSING THE DIFFERENTIAL NOISES. HE DRAINED THE DIFF OIL ADDING NEW OIL.($175) IT APPEARS THAT THE RECALL REPAIR HAS FAILED TO FIX THE DIFFERENTIAL OIL LEAK. THE SELLER HAS THE ORIGINAL #07204 RECEIPT FROM THE RECALL REPAIR. THE MILEAGE WAS 1,483. I PURCHASED THE CAR WITH 4,100 MILES- I ONLY DROVE IT FOR 1900 MILES. THE CAR NOW HAS 6,000 MILES ON IT. THE RECALL STATES If the vehicle is not repaired and damage progresses, three conditions can occur: (1) When the vehicle is stopped and shifted to reverse, the differential may jam and prevent vehicle movement; (2) the damage can cause drag that will feel like the brake is applied; or (3) the differential could jam and lock the drive wheels while the vehicle is in motion. If(3) occurs, the driver may not be able to control the vehicle and a crash could occur without warning. I AM CONVINCED THAT WITH THE LOW MILES, THE ORIGINAL RECALL HAD FAILED TO FIX THE REAR DIFFERENTIAL OIL LEAK. IT CONTINUES TO LEAK. I AM AFRAID TO DRIVE THIS CAR. IT IS A BEAUTIFUL 2007 SILVER SATURN SKY, 6000 MILES. I AM 78 Y.O.& RETIRED. SINCE THE 1ST RECALL FAILED TO FIX THE PROBLEM, COULD A FOLLOW-UP REMEDY RECALL BE HONORED TO ME SO THAT I COULD DRIVE MY CAR SAFELY? THANK YOU VERY KINDLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453494February 22, 2022
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
Service Air Bag light coming on. Known issue about passenger airbag sensor in seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436272October 11, 2021
AIR BAGS, SEATS
Recall failure of airbag seat occupancy sensor. The car was taken to authorized dealer in 2018 for the recall. The sensor failed in 2021. The recall did not replace the seat sensor but only added reinforcement tape. In 2021 the air bag lights came on. An authorized dealer investigation found the airbag seat sensor had failed. GM was notifed through the dealer and replied the warranty was over and they are not responsible for the recall repair after the warranty period. The recall rectification appears to be poorly designed leading to eventual failure of the sensor leaving passengers unprotected.. Please follow-up with GM on this issue. I'm sure thousands of cars are affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433141September 15, 2021
AIR BAGS
The recall that GM did was supposed to fix the problem but did not. I have a 07 Saturn Sky Redline. and was serviced for recall # 17036 or NHTSA recall number 17V061000 three years ago. This Recall was due to the faulty Passenger Pressure Module GM part number 84447741. I bought the car in to the dealer and waited two months for a NO, and then call the Saturn customer service recall line and talked with Camile. I explained that due to covid and no place to go the car has been driven a little over 3,000 miles and approximately my wife who weighs 130 pounds has set in the seat for 500 miles. Camile stated that due to the 1-year recall warranty for the passenger pressure module no matter how my miles it was driven. I informed Camile that when my wife sits in the seat the passenger airbag switches on and off constantly and that the recall that GM did was supposed to fix the problem but did not that I hope she understood that. I am the second owner and bought the car with 32000 miles, the Passenger pressure module has been changed three times since I have owned the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430442August 25, 2021
AIR BAGS
Passenger presence seat sensor stop working and disabled passenger air bags due to issue from previous recall that was supposed to be fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429100August 14, 2021
AIR BAGS, SEATS
I brought my 2007 Saturn Sky in for Recall repair of passenger seat airbag presence system.... The dealership added 4 retaining clips and a reinforcement strip to the passenger seat as part of the recall. Now my airbag warning light is always on and my dashboard info system says ' service airbag' The passenger seat sensor was never replaced as the recall states it should have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424995July 15, 2021
AIR BAGS
The passenger seat airbag sensor has failed for a second time. This issue was the subject of a GM recall 17036 dated May 2017. Under this recall my seat sensor failure was corrected. This car is driven very little (about 2000 miles per year average) and 99 percent of the time with no passenger. Battle Field Chevrolet says the warranty for the recall has expired and gave a written quote R.O. 6030264/1 dated 4/12/21 of $792.88 to repair/correct the failure. I have paper copies of the recall notice and the reference quote. This is a vehicle safety issue. A Passenger would be at risk riding in the seat until repaired. The vehicle cannot pass the annual state safety inspection until corrected. This is a design flaw on the part of General Motors and should again be repaired at no expense to the vehicle owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423366July 3, 2021
ELECTRICAL SYSTEM
HVAC blower motor stopped working via the control knob. Through online forums & repair guides, I did some troubleshooting to determine which component I might need to order (i.e. fuse, relay, blower motor assembly, blower resistor, etc). During that research, many others noted that the blower resistor is known to become defective, and that melting of the resistor & the harness connector are common. This is exactly the situation I found, and it is not at all unreasonable to conclude that this could have easily resulted in a fire. These same parts are shared by the Pontiac Solstice and the Hummer H3 (for which, I believe, a recall was issued). The parts to fix this problem are not overly expensive & readily available -- and the replacement process is not difficult. What IS difficult is to think this is a known problem which can (& has) caused vehicle fires, and yet no recall or official notice has been issued to warn vehicle owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423121July 1, 2021
AIR BAGS
In 2019 I took my car in for a recall I had received. It was for the PPS. Instead of replacing the faulty system, they simply put a "reinforcement" piece of tape over the faulty system. I rarely drive the car and I rarely have passengers. 2 years and almost 5k miles later, now the faulty system is broken. The sensor in the seat has failed. No surprise there. The dealership is trying to charge me $1400 to replace the faulty sensor that should have been replaced 2 years ago. This is causing anyone who possible is a passenger in my car to be at risk, since now that the sensor is broken, the air bag will not deploy. Other people with this car have had or are having the same issue. I do not understand why a tape fix was approved and implemented for something so serious as the safety of my passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407131April 8, 2021
UNKNOWN OR OTHER
DURING A LOW VOLTAGE CONDITION THE PROGRAMMING FOR THE TPMS AND SECURITY FEATURES WAS LOST. 2ND TIME IT HAPPENED. DEALER SAYS IT IS A DESIGN PROBLEM THAT REQUIRES SOFTWARE UPDATE. I PAID ONCE FOR THE UPDATE BUT THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406636April 6, 2021
AIR BAGS
HAD PPS RECALL REPAIR DONE AND LATER ISSUE RETURNED. AIR BAG SENSOR LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405935April 1, 2021
UNKNOWN OR OTHER
THE FLUID LEAKED OUT OF THE REAR DIFFERENTIAL CAUSING A THUMPING AND GRINDING NOISE IN THE REAR DIFFERENTIAL WHEN MAKING RIGHT AND LEFT TURNS FROM A COMPLETE STOP. I BELIEVE THE SEAL WAS REPLACED BUT HAS FAILED AGAIN AND CAUSED DAMAGE TO THE REAR DIFFERENTIAL AND NOW UNSAFE TO DRIVE. THE CAR HAS 30,000 MILES WHICH IS RELATIVELY LOW FOR THAT YEAR. THE CAR AND IS USED PRIMARILY DURING THE SUMMER MONTHS AS I LIVE IN A SEMI NORTHERN STATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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