Saturn SC1 Complaints

413 consumer complaints on file.

#10088170August 18, 2004
SEATS
MODEL: 1995 SATURN SC2 COUPE THROUGH NORMAL WEAR AND TEAR, THE DRIVER'S SEAT COLLAPSED BACKWARDS, THE INTERNAL METAL IS BENT, AND SO THE SEAT WILL NOT RETURN TO THE NORMAL POSITION. THE SEAT WAS ALREADY PARTIALLY BENT BACK WHEN THE CAR WAS RECALLED FOR REPAIRS. THAT RECALL CONCERNED THE FAILURE OF THE SEAT RECLINER MECHANISM. SATURN REPLACED THE MECHANISM, THE SEAT WAS UPRIGHT FOR A TIME, BUT THEN COLLAPSED FULLY AFTER MILD BACKWARD PRESSURE. IN RESPONSE TO THIS PROBLEM, SATURN SAID THAT THE METAL OF THE SEAT WAS BENT OUT OF SHAPE, THAT THE SEAT WON'T LOCK INTO AN UPRIGHT POSITION, AND THAT THIS PROBLEM WAS UNRELATED TO THE RECALL. THEREFORE I SHOULD PAY FOR A REPLACEMENT SEAT. I CONTEND THAT THE FORCES APPLIED TO THE SEAT ARE INTER-RELATED TO THE PROBLEMS OF THE RECLINER MECHANISM, AND THAT FAULTY ENGINEERING DESIGN HAS LED TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086820August 13, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I BOUGHT MY CAR FROM THE MEDFORD SATURN DEALERSHIP, A 2001 SATURN SC2. I HAVE NEVER BEEN IN AN ACCIDENT WITH THIS VEHICLE. I HAVE ONLY PUT SLIGHTLY LESS THEN 20,000 MILES ON THIS VEHICLE. THE PROBLEM IS THAT MY SUN ROOF THAT IS ONLY 4 YEARS OLD IS BROKEN BECAUSE OF A DEFECTIVE PART OF THE PLASTIC GLIDERS. I TOOK MY CAR TO SATURN AND THEY REFUSED TO FIX THEIR DEFECT AND WANTED OVER A THOUSAND DOLLARS TO FIX IT. THEY ALSO LOOKED UNDER MY HOOD AND TOLD ME I HAD OTHER THINGS WRONG WITH THE CAR THAT THEY WOULD FIX FOR ANOTHER 995.00 DOLLARS. OH, AND IF I WANTED MY SUN ROOF FIXED THEY WOULD GIVE ME A DEAL BUT ONLY IF I HAD THIS OTHER SUPPOSED WORK DONE THEIR AT THE SATURN DEALERSHIP IN MEDFORD, OREGON. I WAS VERY UPSET AND THE MANAGER WOULD NOT SPEAK TO ME. THEN THEY REFUSED TO GIVE ME A COPY OF THE ESTIMATE TO FIX THE SUNROOF AND OTHER SUPPOSED PROBLEMS. I WAS THEN TOLD TO CALL A SPECIAL CUSTOMER SERVICE NUMBER AND THEY WOULD HELP. UPON CALLING THIS NUMBER I WAS TOLD I SHOULD HAVE SPOKEN WITH THE SERVICE MANAGER BEFOR CALLING THIS NUMBER THEY GAVE ME. I AGAIN NEVER TALKED TO THE MANAGER BUT THE SAME GUY I ORIGINALLY DEALT WITH AT THE DEALERSHIP. THEN BACK TO THE CUSTOMER SERVICE PERSON WHO WAS NO HELP AND AGAIN SAID THEY WOULD CUT ME A DEAL BUT ONLY IF I HAD OTHER WORK DONE FIRST AND THEY WANTED 995.00 DOLLARS FOR IT AND THE SUNROOF TO BE REPAIRED. I REFUSED AND THEY WERE NO HELP. UPON FURTHER INVESTIGATION ON MY OWN I HAVE LOOKED ON THE INTERNET FOR OTHER PEOPLE WITH THE SAME PROBLEMS REGARDING SATURN SUN ROOF AND FOUND MORE THEN I WANTED. HELP WHAT DO I DO? CAN YOU HELP ME REGARDING THE DEFECTIVE SUN ROOF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083254July 19, 2004
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
MANUAL TRANSMISSION SHIFT LINKAGE BROKE WHILE DRIVING. THE SHIFTER GOT INTO THE LINKAGE AND THEN BROKE OFF. CONSUMER CONTACTED THE DEALER, AND PURCHASED A NEW SHIFTING LINKAGE AND HAD THE DEFECT REPAIRED BY HIMSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074435July 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER STOPPING AND PARKING THE VEHICLE THE REVERSE GEAR WOULD NOT WORK. THIS PROBLEM HAS HAPPENED OVER FIFTY TIMES SINCE JULY 2003. ONCE THE VEHICLE COOLED DOWN THE REVERSE GEAR WOULD WORK PROPERLY. THE DEALER EXAMINED THE VEHICLE AND DETERMINED THAT A NEW TRANSMISSION IS NEEDED. *LA *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073206May 26, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I FEEL THIS IS A DANGEROUS CONDITION, WHICH SHOULD BE RECALLED BEFORE ANY ONE DIES. THE SPRING THAT RETURNS THE OUTSIDE DOOR HANDLE TO THE "SHUT" POSITION BREAKS. THEN HANDLE DOES NOT RETURN TO ITS' CLOSED POSITION. WHEN THIS HAPPENS, THE DOOR WILL NOT LATCH OR WILL NOT LOCK. ALTERNATIVELY, IF THE DOOR IS LOCKED AND THE OUTSIDE HANDLE IS VIBRATED OR LIFTED, THE DOOR CANNOT BE UNLOCKED. IT IS VERY POSSIBLE TO BE TRAPPED INSIDE THE CAR, WHICH COULD BE FATAL IN AN ACCIDENT, FIRE OR CRASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072379May 11, 2004
SEATS
VEHICLE WAS STOPPED WHEN REAR ENDED BY VEHICLE TRAVELING APPROX. 25 MPH. SEAT BACK COLLAPSED ON DRIVER'S SIDE TO 45 DEGREE ANGLE.BODY SHOP UNABLE TO REPAIR TO ORIGINAL CONDITION WITHOUT REPLACEMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10064423April 2, 2004
SEAT BELTS:FRONT
PASSENGER SIDE FRONT SEAT BELT HAS NEVER WORKED PROPERLY. THE PROBLEM IS INTERMITTENT. WHILE VEHICLE IS IN MOTION IT WILL TIGHTEN UP SO THAT THE PASSENGER CANNOT MOVE, AND PASSENGER PANICS. AT TIMES, WHEN PASSENGER ENTERS VEHICLE, BELT WILL NOT PULL OUT... SOMETIMES THE DOOR HAS TO BE OPENED AND CLOSED, AND THE BELT FIDDLED WITH BEFORE IT WILL PULL OUT IN ORDER TO BE USED. I DO NOT WANT TO DRIVE WITH UNRESTRAINED PASSENGERS. MY BROTHER AND I HAVE OWNED THIS VEHICLE SINCE NEW, AND WE HAVE HAD THIS IN THE SHOP SEVERAL TIMES. THE BELT WAS REPLACED SEVERAL TIMES, AND IT DID NOT MAKE A DIFFERENCE. NO PROBLEM WITH DRIVER SIDE BELT. I TOOK IT IN AGAIN TODAY AND WAS TOLD AGAIN THAT THERE WAS NOTHING WRONG WITH IT. I BEG TO DIFFER.. A BELT THAT REFUSES TO PULL OUT AND/OR TRIES TO STRANGLE MY PASSENGERS HAS SOMETHING WRONG WITH IT!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065448April 1, 2004
SEAT BELTS:FRONT:RETRACTOR
CONSUMER COMPLAINED ABOUT A SEAT BELT RETRACTING PROBLEM. A RECALL WAS ISSUED ON THIS MAKE, MODEL, AND YEAR. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058511February 19, 2004
SUSPENSION:REAR
REAR SWAY BAR LINK ON 99' SC2 COUPE GONE DRY AT 85,000 MILES. MAKING LOUD ANNOYING CREAKING NOISE. THESE UNITS ARE SEALED AND NOT MENT FOR PERIODIC LUBRICATION. WHEN CALL WAS PLACED TO SATURN PARTS DEPARTMENT TO PRICE REPLACEMENT PART, PARTS CLERK KNEW RIGHT AWAY OFF THE TOP OF HIS HEAD THAT IT WAS $80.00 PER LINK. THINK THEY SELL MANY OF THESE FOR CLERK TO KNOW PRICE WITHOUT LOOKUP. THINK THIS IS COMMON PROBLEM THAT SATURN IS NOT WILLING TO ADMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048334February 19, 2004
UNKNOWN OR OTHER
WHILE DRIVING, THE VEHICLE BEGAN TO SWERVE UNCONTROLLABLY, THE CONSUMER LOST CONTROL OF THE VEHICLE, HIT THE MEDIAN AND THE VEHICLE FLIPPED OVER. THE CONSUMER SUSTAINED SERIOUS HEAD INJURIES. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10048423February 19, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE HAZARD LIGHTS STOPPED FLASHING WITHOUT ANY WARNING. PLEASE DESCRIBE FURTHER. *PH THE TURN SIGNALS WERE ALSO INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057082February 12, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
EXCESSIVE OIL CONSUMPTION STARTING NEAR 45,000 MILES. TOOK OVER 15,000 MILES TO CONVINCE DEALER/MNFG OF DEFECTIVE ENGINEERING. 30,000 SATURN OIL CONSUMPTION TEST 1 DEC '96 35,000 SATURN OIL CONSUMPTION TEST 2 36,000 RR CAM COVER (CC) GASKET, REAR MAIN SEAL 45,500 RR CC GASKET, HARMONIC BALANCER, CRANKSHAFT SEAL, OIL PAN GASKET 49,250 RR CC & CCR GASKET 60,000 TO 68,900 OIL CONSUMPTION ~ 1 QT EVERY 600 MILES 66,000 EMAIL TO ANGIE BARRETT, SATURN CUSTOMER ASSISTANCE CENTER, RE OIL CONSUMPTION "1 QT EVERY 2,000 IS OK". 68,900 SATURN OIL CONSUMPTION TEST 3 , OWNER TELLS SATURN TO EITHER REBUILD OR PUT IN NEW ENGINE. JAN 1999 70,000 EMAIL TO ANGIE BARRETT, AGAIN THEY SAY GET AN OIL CONSUMPTION TEST. FRIEND AT FORD FUEL & LUBE HQ IN FRIENDLY TERMS SAYS 1QT EVERY 1K MILES IS NOT NORMAL. 70,817 SATURN LOCAL TECH REP SAYS CONSUMPTION OF 1 QT EVERY 1,000 MILES IS WITHIN SPECIFICATION! IN THE MEANTIME IT IS SUCKING 1 QT EVERY 500 TO 800 MILES. 72,650 SATURN OIL CONSUMPTION TEST 4, RR CC (2ND TIME) & 4TH GASKET 73,800 SATURN OIL CONSUMPTION TEST 5, RR CAM COVER (3RD TIME) & 5TH GASKET 75,800 SATURN FINALLY DECIDES TO DO A PARTIAL REBUILD RR: JOURNAL & BEARINGS, SEALS, CRANKSHAFT, RINGS, PISTONS, CYLINDER HEAD, CLUTCH OWNER TRIES TO GET WARRANTY EXTENDED FOR 6,900 MILES SINCE THOSE MILES WERE PUT ON AT SATURNS DESIRE. OWNER TOLD TO GO POUND SAND. REMOVED/REPLACED SUMMARY FOR THIS TIME FRAME: CRANKSHAFT- 1X MOTOR MOUNT -2X CAM COVER- 3X BATTERY - 2X GENERATOR - 2X HARMONIC BAL - 1X CAM COVER GASKET - 5X OIL CONSUMPTION TEST - 5X SINCE THEN: 120,000 OR 44,000 MILES AFTER REBUILD, THE OIL CONSUMPTION PROBLEM IS BACK IN FULL FORCE OF 1 AT EVERY 500 TO 600 MILES NUMBER OF FAILURES COUNTED AS ANY TIME 1 QT OF OIL OIL WAS NEEDED BEFORE 2000 MILES WERE DRIVEN DURING THE ODOMETER TIME FRAME OF 60,00 TO 80,000 MILES IS : 21 ODOMETER TIME FRAME OF 140,000 TO 160,000 MILES IS: 26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057519February 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION FAILED AND FLUID LEAKED. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054534January 20, 2004
SEATS:FRONT ASSEMBLY:RECLINER
I WAS REAR-ENDED AT 65MPH ON 12-19. MY SEAT BACK COMPLETELY RECLINED AND PINNED MY 9 YEAR OLD SON. HE WAS UNCONCIOUS FOR SEVERAL SECONDS AND SUFFERED A CONCUSSION AND NECK PAIN. I SUFFERED NECK AND BACK INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10019833January 14, 2004
PARKING BRAKE
THE PLASTIC BUTTON THAT ATTACHES TO THE SPRING TO LOCK THE EMERGENCY BREAK INTO PLACE BROKE. THIS PIECE IS APPROXIMATELY ONE OUNCE AT MOST AND IT BROKE WHILE THE VEHICLE WAS UNOCCUPIED AND NOT ON AN INCLINE. HAD THE VEHICLE BEEN ON A HILL, IT WOULD HAVE GREATLY INCREASED THE CHANCES OF INJURIES AND/OR FATALITIES. WHEN I CONTACTED SATURN, I WAS ADVISED THAT THE REPAIR WOULD COST $250 AND THAT IT WAS COMMON ENOUGH TO WHICH IT HAD BEEN SEEN MULTIPLE TIMES BY THE MECHANICAL REPRESENTATIVE TO WHICH I WAS SPEAKING. I WAS FURTHER ADVISED THAT SINCE AN EMERGENCY BREAK IS NOT A SAFETY MECHANISM, IT WOULD NOT BE SUBJECT TO A RECALL OR A RECALL RELATED INVESTIGATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047112November 18, 2003
SEAT BELTS:FRONT
1994 SC2 SATURN. THE SEAT BELTS HAVE TWO PARTS, AND THE UPPER PART MOVES WHEN YOU OPEN THE DOOR. THE LAP BELT IS SEPARATE AND YOU LATCH THIS MANUALLY. THE PROBLEM IS THE UPPER PART HAS STOPPED WORKING IT WILL NOT MOVE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042161November 5, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE BATTERY CABLE FAILED WHICH CAUSED THE CONSUMER TO REPLACE THE BATTERY EVERY YEAR. A RECALL WAS ISSUED, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK THE SATURN DEALER REFUSED TO FIX THE BATTERY CABLE. RECALL# 93V094000. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042165November 5, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
GENERATOR FAILED PREMATURELY, CAUSING VEHICLE TO STALL WHILE DRIVING. *AK THE VEHICLE WAS NOT INCLUDED IN THE RECALL. RECALL# 93V132000 *SCC THE CONSUMER STATED THE ALTERNATOR FAILED THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044097October 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONCERNS OF POSSIBLE CRACKING IN CYLINDER HEAD. *MR SATURN REPAIRED THE PART BUT WOULD NOT REIMBURSE THE CONSUMER FOR REPAIR COST DUE TO THE VEHICLE EXCEEDING THE WARRANTY. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042064October 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AND COMING TO COMPLETE STOP AUTOMATIC TRANSMISSION DOESN'T SHIFT PROPERLY FROM NEUTRAL TO PARK OR FROM NEUTRAL TO DRIVE. WON'T SHIFT, AND MAKES LOUD NOISE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn SC1